Family Selection at Grand Palladium Vallarta Resort & Spa - All Inclusive
From
US$ 494
/ noite
Preços para Family Selection at Grand Palladium Vallarta Resort & Spa - All Inclusive
Selecione datas para ver preços e disponibilidade
From
US$ 494
/ noite
Média de preços por mês
Em Family Selection at Grand Palladium Vallarta Resort & Spa - All Inclusive, a diária custa em média US$ 274 no mês mais barato (janeiro) e US$ 587 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 274 |
| fevereiro | US$ 337 |
| março | US$ 407 |
| abril | US$ 446 |
| maio | US$ 394 |
| junho | US$ 449 |
| julho | US$ 587 |
| novembro | US$ 284 |
| dezembro | US$ 302 |
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Mais caro: julho (aprox. US$ 587)
Mais barato: janeiro (aprox. US$ 274)
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 3 piscinas externas, um parque aquático de cortesia e uma quadra de tênis externa. esta proprieda...
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 3 piscinas externas, um parque aquático de cortesia e uma quadra de tênis externa. esta propriedade em estilo colonial também oferece comodidades como Wi-Fi de cortesia, serviços de concierge e serviço de babá (sobretaxa).
Comodidades
As comodidades presentes incluem um business center, balcão de recepção 24 horas e equipe multilíngue. Os hóspedes podem utilizar serviço de traslado de/para o aeroporto mediante uma sobretaxa e estacionamento grátis sem manobrista está disponível no local.
Jantar
Saboreie uma deliciosa refeição no um restaurante ou hospede-se no local e aproveite o serviço de quarto 24 horas desta propriedade. Relaxe com a sua bebida favorita em um bar/lounge ou um bar na praia. Buffet de café da manhã grátis é servido diariamente, entre 7h e 11h.
Quartos
Sinta-se em casa em um de nossos 95 quartos com ar-condicionado, banheiras de hidromassagem particulares internas e TVs de tela plana. Sua cama de espuma com sistema de memória apresenta roupas de cama premium. Os quartos possuem varandas mobiliadas particulares. A propriedade oferece Wi-Fi de cortesia para navegar na web.
Localização
Na praia em Punta de Mita, Family Selection at Grand Palladium Vallarta Resort & Spa - All Inclusive fica a apenas 15 minutos de carro de Praia Punta de Mita e de Praia Bucerías. Esta propriedade com tudo incluído fica a 20,6 km de Praia de Nuevo Vallarta e a 31,4 km de Mercado de San Pancho Nayarit.
Lugares próximos
Piscina do Mar de Punta de Mita(0.2 milhas)
Praia Destiladeras(1.5 milhas)
Praia Punta de Mita(3.7 milhas)
Praia El Anclote(5 milhas)
Expedições Punta Mita(5.1 milhas)
Plaza de La cruz(5.2 milhas)
Playa la Manzanilla(5.5 milhas)
Marina Riviera Nayarit at La Cruz(5.5 milhas)
Campo de Golfe Punta Mita(5.6 milhas)
Mercado Huanacaxtle(5.7 milhas)
Pacifico Golf Course(5.8 milhas)
Praia Careyeros(5.8 milhas)
Punta Mita Golf Club(6 milhas)
Aventuras de Punta Mita(6.2 milhas)
Litibu Golf Course(6.6 milhas)
O aeroporto mais próximo fica a Aeroporto Internacional Licenciado Gustavo Diaz Ordaz (PVR)(30.2 milhas)
Localização
Carretera Punta De Mita Km. 11.5 Bahía De Banderas, Nayarit México, Punta de Mita, Estado de Nayarit, México
Piscina do Mar de Punta de Mita (0.2 milhas)
Praia Destiladeras (1.5 milhas)
Praia Punta de Mita (3.7 milhas)
Praia El Anclote (5 milhas)
Expedições Punta Mita (5.1 milhas)
Plaza de La cruz (5.2 milhas)
Opções de quarto
14
Family Selection Junior Suite Garden View (Up to 2Kids Free under 17 years)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Acomoda 3
409 ft²
VarandaÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Sala de estar separadaBanheira de hidromassagem privativa internaBanheira de hidromassagem privativa
10
Family Selection Junior Suite Garden View Single Use
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
409 ft²
VarandaÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Sala de estar separadaBanheira de hidromassagem privativa internaBanheira de hidromassagem privativa
Avaliações dos hóspedes sobre Family Selection at Grand Palladium Vallarta Resort & Spa - All Inclusive
8.4
Muito bom
Com base em 360 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Em diversas avaliações do Family Selection at Grand Palladium Vallarta Resort & Spa - All Inclusive, os hóspedes elogiam a simpatia da equipe, as comodidades voltadas para famílias e a bela localização à beira-mar, destacando, ao mesmo tempo, áreas desgastadas e a dificuldade em reservar os restaurantes à la carte.
Leia maisIsso foi útil?
Opinião dos hóspedes
Em diversas avaliações do Family Selection at Grand Palladium Vallarta Resort & Spa - All Inclusive, os hóspedes elogiam a simpatia da equipe, as comodidades voltadas para famílias e a bela localização à beira-mar, destacando, ao mesmo tempo, áreas desgastadas e a dificuldade em reservar os restaurantes à la carte.
As famílias destacam a piscina mais tranquila da área Family Selection, o clube infantil e os escorregadores, e a praia conveniente com ondas para surfar, embora as espreguiçadeiras possam ser escassas e os espaços podem parecer lotados em horários de pico. Os quartos são geralmente espaçosos, mas datados, com problemas recorrentes de manutenção, como ar condicionado fraco ou barulhento e problemas de encanamento, e o barulho de casamentos ou shows afetando certos edifícios. Os comentários sobre a comida são mistos: alguns apreciam os restaurantes à la carte, especialmente o The Nest, enquanto outros acham o buffet repetitivo ou morno, relatam doenças ocasionais relacionadas à alimentação e observam que os espaços para refeições sem ar condicionado podem ser desconfortavelmente quentes. Espere um serviço atencioso e uma estadia animada e voltada para famílias em um resort cênico, mas antigo e movimentado.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Múltiplas piscinas (incluindo uma área Family Selection mais tranquila e uma piscina para adultos), um parque aquático infantil, praia com ondas para surfar e shows noturnos são os destaques. No entanto, as espreguiçadeiras são limitadas, muitas áreas exigem muitas escadas sem elevadores, alguns espaços não possuem ar condicionado e as piscinas podem ficar lotadas.
Avaliações dos hóspedes relacionadas
8
Karyn
20 de fev. de 2025
·
Hospedou-se por 11 noites
Loved the buffet and pools. The beach was sandy, lots of chairs, a bar, and an ocean pool which was great for the little kids to play in and it also had swings. The staff were so friendly and they had a full gym set up.
Loved the buffet and pools. The beach was sandy, lots of chairs, a bar, and an ocean pool which was great for the little kids to play in and it also had swings. The staff were so friendly and they had a full gym set up.
8
OSCAR E
24 de dez. de 2025
·
Hospedou-se por 4 noites
Excelente atención, alberca para niños con toboganes en muy buen estado, una playa muy limpia y tranquila para niños pequeños
Excelente atención, alberca para niños con toboganes en muy buen estado, una playa muy limpia y tranquila para niños pequeños
10
KAREN
26 de fev. de 2024
·
Hospedou-se por 7 noites
Gorgeous property. Beautiful beaches, with an enclosed Ocean swim area for kids. Property is spacious with multiple buildings separated by lovely paths. Paths are often over hills and may have relatively steep inclines — which could be challenging for some
Gorgeous property. Beautiful beaches, with an enclosed Ocean swim area for kids. Property is spacious with multiple buildings separated by lovely paths. Paths are often over hills and may have relatively steep inclines — which could be challenging for some
8
Samantha
22 de nov. de 2025
·
Hospedou-se por 7 noites
Resort is great. Can tell it’s older, but every single day someone was working on maintenance things like painting, etc. Great to see. Family Selection side was totally worth the upgrade. The pool was so much quieter and access to The Nest made meal times calm and relaxed as opposed to trying to get to the buffet before a rush. Elioot was one of our butlers and was fantastic. Having the Butlers book al la carte restaurants meant we had one booked every night we were there. Japanese and Mexican were highlights. Mexican was my kids favorite as they made fresh guacamole right at your table. Kids club activities weren’t communicated about well at all but the activities themselves and the team were great. We had a safety incident with a hairdryer without a proper guard catching and pulling out hair and overall their reaction/response to it was good. They comped us 2 passes to the hydrotherapy circuit at the spa. I would not recommend paying for this as the experience wouldn’t be worth the cost. There were also massive numbers of bees coming out of the drains at the spa pool and no one seemed to be dealing with them. The performers at the evening shows were very talented. Would recommend this resort for sure.
Resort is great. Can tell it’s older, but every single day someone was working on maintenance things like painting, etc. Great to see. Family Selection side was totally worth the upgrade. The pool was so much quieter and access to The Nest made meal times calm and relaxed as opposed to trying to get to the buffet before a rush. Elioot was one of our butlers and was fantastic. Having the Butlers book al la carte restaurants meant we had one booked every night we were there. Japanese and Mexican were highlights. Mexican was my kids favorite as they made fresh guacamole right at your table. Kids club activities weren’t communicated about well at all but the activities themselves and the team were great. We had a safety incident with a hairdryer without a proper guard catching and pulling out hair and overall their reaction/response to it was good. They comped us 2 passes to the hydrotherapy circuit at the spa. I would not recommend paying for this as the experience wouldn’t be worth the cost. There were also massive numbers of bees coming out of the drains at the spa pool and no one seemed to be dealing with them. The performers at the evening shows were very talented. Would recommend this resort for sure.
8
Karen W
23 de abr. de 2025
·
Hospedou-se por 7 noites
We enjoyed our stay at the resort. Be prepared for a workout. Built into the side of a cliff, it is not flat and there are no elevators. The staff were very friendly and helpful. The food was good, especially at Portofino and Internatuonal. Reservatuins were difficult to get with our group of 10 which was disappointing. Even if we could get a reservation for the entire group, we were unable to sit together which was even more disappointing. Portofino made an exception for our "after wedding dinner." We were able to push two tables together for eating at the buffet. The wedding was beautifully planned and executed. Again because we were a small group, my daughter and future son-in- law were unable to use their balcony of choice but, it was still very nice. The other thing was transportation. It was not provided from/to the airport since we booked through Expedia rather than the resort travel club. Not a big deal but taxis were pretty pricey...$80US for my husband and I which we expected. My other daughter and her spouse did book through the resort but were not told of the resort transportation service until their departure. They paid $145US for their taxi to the resort. Live and learn. Still it was an enjoyable week.
We enjoyed our stay at the resort. Be prepared for a workout. Built into the side of a cliff, it is not flat and there are no elevators. The staff were very friendly and helpful. The food was good, especially at Portofino and Internatuonal. Reservatuins were difficult to get with our group of 10 which was disappointing. Even if we could get a reservation for the entire group, we were unable to sit together which was even more disappointing. Portofino made an exception for our "after wedding dinner." We were able to push two tables together for eating at the buffet. The wedding was beautifully planned and executed. Again because we were a small group, my daughter and future son-in- law were unable to use their balcony of choice but, it was still very nice. The other thing was transportation. It was not provided from/to the airport since we booked through Expedia rather than the resort travel club. Not a big deal but taxis were pretty pricey...$80US for my husband and I which we expected. My other daughter and her spouse did book through the resort but were not told of the resort transportation service until their departure. They paid $145US for their taxi to the resort. Live and learn. Still it was an enjoyable week.
8
Manuel
11 de ago. de 2025
·
Hospedou-se por 6 noites
I enjoyed the property, especially the forest, the beach area, the views, and the feeling of being surrounded by nature. That was my favorite part of the stay. The food options were fine, though not outstanding. One thing I did not like was that the restaurants had no air conditioning, so every meal was uncomfortably hot and I was sweating heavily. This made dining there inconvenient.
I enjoyed the property, especially the forest, the beach area, the views, and the feeling of being surrounded by nature. That was my favorite part of the stay. The food options were fine, though not outstanding. One thing I did not like was that the restaurants had no air conditioning, so every meal was uncomfortably hot and I was sweating heavily. This made dining there inconvenient.
10
Alexandra Madison
16 de mar. de 2025
·
Hospedou-se por 7 noites
Great bang for your buck. Beach and pools were lovely, but you need to be up early to get a spot. Food was good, lots of walking around the resort, not suitable for anyone with mobility issues! Overall we would stay again!
Great bang for your buck. Beach and pools were lovely, but you need to be up early to get a spot. Food was good, lots of walking around the resort, not suitable for anyone with mobility issues! Overall we would stay again!
8
Kristopher James
16 de mar. de 2025
·
Hospedou-se por 7 noites
Great beach area and food. Lots of stairs tho
Great beach area and food. Lots of stairs tho
10
Sean
25 de abr. de 2025
·
Hospedou-se por 5 noites
Everyone was so friendly. The resort felt large enough you weren’t on top of each other but small enough things were close. Lots of food options for our picky child. The only thing I would look at fixing was the LOUD sound during the performances. We only went to one because the mic and speakers were so loud it hurt our ears too much. The kids went to the kids club and had a blast. It was super well organized. The pools were huge, but big enough. Loved that the kids pool area was slightly cooler so you could wade your legs in and not get fully wet. It would have been nice to grab snack options on off hours from the buffet or restaurants but on the second day we just grabbed some snacks from the buffet to eat at the pool.
Everyone was so friendly. The resort felt large enough you weren’t on top of each other but small enough things were close. Lots of food options for our picky child. The only thing I would look at fixing was the LOUD sound during the performances. We only went to one because the mic and speakers were so loud it hurt our ears too much. The kids went to the kids club and had a blast. It was super well organized. The pools were huge, but big enough. Loved that the kids pool area was slightly cooler so you could wade your legs in and not get fully wet. It would have been nice to grab snack options on off hours from the buffet or restaurants but on the second day we just grabbed some snacks from the buffet to eat at the pool.
8
Anna
25 de abr. de 2025
·
Hospedou-se por 5 noites
It was very nice vacation. Clean room. I was pleasantly impressed with food choices nice beach area, you can swim in the ocean, if waves are not aggressive, lots of surfers. However, not enough chairs on the beach. Cecilia, the concierge is very helpful and responsive on WhatsApp. Our safe didn’t work. It was fixed right away. Ricardo at the breakfast buffet, the server, was exceptional, no need to wait for coffee. It was crowded, it’s recommended to go to buffet early if you don’t want to wait in line to be seated, or have easy access to food choices. The property has beautiful jungle setting and beach cliffs. It was a perfect choice for our short vacation.
It was very nice vacation. Clean room. I was pleasantly impressed with food choices nice beach area, you can swim in the ocean, if waves are not aggressive, lots of surfers. However, not enough chairs on the beach. Cecilia, the concierge is very helpful and responsive on WhatsApp. Our safe didn’t work. It was fixed right away. Ricardo at the breakfast buffet, the server, was exceptional, no need to wait for coffee. It was crowded, it’s recommended to go to buffet early if you don’t want to wait in line to be seated, or have easy access to food choices. The property has beautiful jungle setting and beach cliffs. It was a perfect choice for our short vacation.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos hóspedes acharam os quartos e os jardins limpos, mas outros relataram problemas como piscinas turvas ou sujas, moscas ao redor da comida do buffet, odores de mofo e pragas ocasionais. A limpeza e a manutenção geral parecem inconsistentes.
Avaliações dos hóspedes relacionadas
10
Emmanuel
13 de out. de 2025
·
Hospedou-se por 2 noites
Mi experiencia fue increíble, en todos los aspectos, la habitación en la que nos alojamos estaba impecable tenia muchas amenidades, pero sobre todo se encontraba muy limpia, otro punto muy importante es la atención del personal que labora en el hotel sin duda fue una de las mejores experiencias que he tenido, todos son muy atentos y serviciales, en mi caso fue increíble el trato que tuvieron con nosotros, y siempre con un sonrisa, en esta ocasión realizamos este viaje por un cumpleaños y un aniversario y fuimos sorprendidos por los detalles que el personal tiene nos adornaron la habitación, eso fue lo que más me encantó, los restaurantes son muy buenos y agradables, lo recomiendo muchísimo sin duda alguna volveremos pronto.
Mi experiencia fue increíble, en todos los aspectos, la habitación en la que nos alojamos estaba impecable tenia muchas amenidades, pero sobre todo se encontraba muy limpia, otro punto muy importante es la atención del personal que labora en el hotel sin duda fue una de las mejores experiencias que he tenido, todos son muy atentos y serviciales, en mi caso fue increíble el trato que tuvieron con nosotros, y siempre con un sonrisa, en esta ocasión realizamos este viaje por un cumpleaños y un aniversario y fuimos sorprendidos por los detalles que el personal tiene nos adornaron la habitación, eso fue lo que más me encantó, los restaurantes son muy buenos y agradables, lo recomiendo muchísimo sin duda alguna volveremos pronto.
8
Nancy
13 de jun. de 2025
·
Hospedou-se por 5 noites
Overall it was a good stay. Property could use some upkeep. The gardens were dusty from construction next door. The pools did not feel clean. The property needed better signage/directory to get to places. Staff overall were nice but we noticed a change when we wouldn’t accept a discussion on their travel club program. Right away they hit us up on this and after a long day of travel that was the last thing we wanted. They rushed our greeting/explanation of amenities so found ourselves guessing the entire time. Food could be better, I wanted more authentic Mexican food. I get they want to provide a luxurious experience but as an American I want to experience Mexican culture. Once we turned downed the travel club we were never offered any type of experience or excursions. Nightly entertainment is great and the area where it’s set up is great, lots of seating and kids entertainment was fun and age appropriate!
Overall it was a good stay. Property could use some upkeep. The gardens were dusty from construction next door. The pools did not feel clean. The property needed better signage/directory to get to places. Staff overall were nice but we noticed a change when we wouldn’t accept a discussion on their travel club program. Right away they hit us up on this and after a long day of travel that was the last thing we wanted. They rushed our greeting/explanation of amenities so found ourselves guessing the entire time. Food could be better, I wanted more authentic Mexican food. I get they want to provide a luxurious experience but as an American I want to experience Mexican culture. Once we turned downed the travel club we were never offered any type of experience or excursions. Nightly entertainment is great and the area where it’s set up is great, lots of seating and kids entertainment was fun and age appropriate!
4
jesus
13 de jul. de 2025
·
Hospedou-se por 4 noites
1. The buffet was full of flies on the food. 2. Reservations are required at fine dining, during my five-day stay, I was only able to reserve once. It was booked everyday. 3. There were cockroaches in our room. 4. Our door fobs bracelet disprogram. With a cring baby we had to go to the lobby to get it reprogrammed.
1. The buffet was full of flies on the food. 2. Reservations are required at fine dining, during my five-day stay, I was only able to reserve once. It was booked everyday. 3. There were cockroaches in our room. 4. Our door fobs bracelet disprogram. With a cring baby we had to go to the lobby to get it reprogrammed.
6
LAURA LORENA
14 de set. de 2024
·
Hospedou-se por 3 noites
La limpieza de las albercas y el área de al rededor dejó mucho que desear, en cambio las habitaciones muy limpias,
La limpieza de las albercas y el área de al rededor dejó mucho que desear, en cambio las habitaciones muy limpias,
4
John
15 de jul. de 2025
·
Hospedou-se por 7 noites
Resort is extremely old and run down, smells like sewage in the rooms, beds are uncomfortable and small. A/C is either non-existing in restaurants or broken. They have loud music playing until very late hours which could be heard inside our room. Food is not bad but not much selection. The worst experience for us is the departure, we booked a shuttle for 12pm and then by 12:30pm (after being told it’s coming) they told us there’s no shuttle or taxi coming for us. Place was a gong show and very disorganized, almost made us miss our flight back. We have stayed in many resorts for the same or less pricing that are much better.
Resort is extremely old and run down, smells like sewage in the rooms, beds are uncomfortable and small. A/C is either non-existing in restaurants or broken. They have loud music playing until very late hours which could be heard inside our room. Food is not bad but not much selection. The worst experience for us is the departure, we booked a shuttle for 12pm and then by 12:30pm (after being told it’s coming) they told us there’s no shuttle or taxi coming for us. Place was a gong show and very disorganized, almost made us miss our flight back. We have stayed in many resorts for the same or less pricing that are much better.
2
Parviz
16 de ago. de 2025
·
Hospedou-se por 6 noites
Besides a great view of their beach, the resort needs an overall corrections! Some of their restaurants roofs were leaking when rain was coming! The pedestrian passages thru the buildings and outsides were dirty and their ambience filled with bad smell! The given bedrooms were not cleaned thoroughly. We didn’t feel comfortable living in them. The variety of food selections were very limited and the taste and quality of foods were very poor. And because of its distance from city and lack of souvenirs stores, we had a hard time going anywhere to roam around. And finally, travelling to the purchased attractions and back were separate from their cost of expensive attractions! we’re not going back!
Besides a great view of their beach, the resort needs an overall corrections! Some of their restaurants roofs were leaking when rain was coming! The pedestrian passages thru the buildings and outsides were dirty and their ambience filled with bad smell! The given bedrooms were not cleaned thoroughly. We didn’t feel comfortable living in them. The variety of food selections were very limited and the taste and quality of foods were very poor. And because of its distance from city and lack of souvenirs stores, we had a hard time going anywhere to roam around. And finally, travelling to the purchased attractions and back were separate from their cost of expensive attractions! we’re not going back!
4
Roland Daniel
8 de abr. de 2025
·
Hospedou-se por 5 noites
We recently stayed at the Grand Palladium Punta de Mita and while the location is beautiful, the overall experience was disappointing. Service was consistently poor—basic requests felt like an inconvenience, and we were never once offered drink service by a waiter. Long lineups for food and drinks were constant, largely due to the resort allowing day passes, which made the pools and common areas overcrowded. Despite being advertised as all-inclusive, there were frequent upcharges for premium drinks, food items, and room upgrades, which made the resort feel more focused on upselling than guest comfort. Our room was cleaned well, but it was outdated and in disrepair. A service request for a broken toilet was never addressed. The facilities felt neglected—pools were scrubbed during peak hours and one afternoon a film resembling vomit covered the quiet pool, prompting us to cut our stay short. After two days, we moved to Secrets next door, where the difference in service, cleanliness, and hospitality was immediate. Even at checkout, the staff showed little interest in our concerns and offered no apology or compensation. With better maintenance and a stronger focus on guest experience, this resort has potential—but based on our visit, we would not return or recommend it.
We recently stayed at the Grand Palladium Punta de Mita and while the location is beautiful, the overall experience was disappointing. Service was consistently poor—basic requests felt like an inconvenience, and we were never once offered drink service by a waiter. Long lineups for food and drinks were constant, largely due to the resort allowing day passes, which made the pools and common areas overcrowded. Despite being advertised as all-inclusive, there were frequent upcharges for premium drinks, food items, and room upgrades, which made the resort feel more focused on upselling than guest comfort. Our room was cleaned well, but it was outdated and in disrepair. A service request for a broken toilet was never addressed. The facilities felt neglected—pools were scrubbed during peak hours and one afternoon a film resembling vomit covered the quiet pool, prompting us to cut our stay short. After two days, we moved to Secrets next door, where the difference in service, cleanliness, and hospitality was immediate. Even at checkout, the staff showed little interest in our concerns and offered no apology or compensation. With better maintenance and a stronger focus on guest experience, this resort has potential—but based on our visit, we would not return or recommend it.
4
Donald David
17 de jul. de 2025
·
Hospedou-se por 4 noites
No AC, resort smelled, rooms were old and had issues, refrigerator not working, towels were dingy, shower leaked and toielet smelled really bad
No AC, resort smelled, rooms were old and had issues, refrigerator not working, towels were dingy, shower leaked and toielet smelled really bad
2
Antonia
7 de ago. de 2025
·
Hospedou-se por 5 noites
This property is definitely not a 5 star resort, it’s more like a 1 star. Rooms are extremely dirty and outdated, upon our visit our rooms ac went out and staff didn’t seem to care about doing anything about it, power kept going off, flooding in rooms, dirty bathrooms(kind of disgusted by the conditions of this resort) and food, food was inedible- buffet had more flies on all food than you can imagine and room service was definitely the worst I’ve ever had. Always took 2-3 hours to deliver food and the quality of the food was terrible.
This property is definitely not a 5 star resort, it’s more like a 1 star. Rooms are extremely dirty and outdated, upon our visit our rooms ac went out and staff didn’t seem to care about doing anything about it, power kept going off, flooding in rooms, dirty bathrooms(kind of disgusted by the conditions of this resort) and food, food was inedible- buffet had more flies on all food than you can imagine and room service was definitely the worst I’ve ever had. Always took 2-3 hours to deliver food and the quality of the food was terrible.
10
Lorna
26 de nov. de 2025
·
Hospedou-se por 6 noites
Staff was very helpful and friendly, food was great, room was clean and comfortable. Had a great time, would go back.
Staff was very helpful and friendly, food was great, room was clean and comfortable. Had a great time, would go back.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos, mas datados, com problemas recorrentes de manutenção (ar condicionado, encanamento, acessórios desgastados) e algumas vistas obstruídas; o barulho de casamentos ou shows afeta certos locais.
Avaliações dos hóspedes relacionadas
10
Rhett
21 de out. de 2025
·
Hospedou-se por 4 noites
The Oceanview room was blocked by a tree
The Oceanview room was blocked by a tree
8
Antonio
22 de jun. de 2025
·
Hospedou-se por 5 noites
First room we were given was not what I booked. The next day we changed to a much better room and the Guest Service was also much better the the rest of the stay.
First room we were given was not what I booked. The next day we changed to a much better room and the Guest Service was also much better the the rest of the stay.
6
Lori
31 de jan. de 2024
·
Hospedou-se por 1 noite
This resort was probably nice when it was first built. It’s a beautiful small beach, but the buildings were all rundown. In need of a of of upkeep. Food was average. Staff was nice. Decks small. We paid for panoramic view and it was partial ocean. You cannot sit on the decks they are so small and if you did you wouldn’t be able to see over the edge. Pillows were lumpy. Bathrooms falling apart. The adult pool was dirty and the music horrible and loud until midnight. Too much when your room faces that way. Main pool was nice. Staff was nice.
This resort was probably nice when it was first built. It’s a beautiful small beach, but the buildings were all rundown. In need of a of of upkeep. Food was average. Staff was nice. Decks small. We paid for panoramic view and it was partial ocean. You cannot sit on the decks they are so small and if you did you wouldn’t be able to see over the edge. Pillows were lumpy. Bathrooms falling apart. The adult pool was dirty and the music horrible and loud until midnight. Too much when your room faces that way. Main pool was nice. Staff was nice.
4
Ryder Slade
11 de jul. de 2024
·
Hospedou-se por 4 noites
The AC doesnt work in the rooms. You can’t escape the heat.
The AC doesnt work in the rooms. You can’t escape the heat.
8
Ryan
16 de mar. de 2024
·
Hospedou-se por 7 noites
The king size bed in our room was busted! lol seriously, my side of the mattress was broken so I would constantly want to slide on to the floor. Room smelled of pet dander at first. Not the normal smell rooms take on in tropical climates. I didn’t complain because we’re had such a great time anyways. We will be back
The king size bed in our room was busted! lol seriously, my side of the mattress was broken so I would constantly want to slide on to the floor. Room smelled of pet dander at first. Not the normal smell rooms take on in tropical climates. I didn’t complain because we’re had such a great time anyways. We will be back
10
Julio
9 de mar. de 2025
·
Hospedou-se por 2 noites
El cuarto se ve un poco anticuado.
El cuarto se ve un poco anticuado.
6
Peter
14 de nov. de 2025
·
Hospedou-se por 7 noites
Overall, our family, and group of 11 total had a good time. The food at all of the a la carte restaurants was fantastic. The Bamboo Japanese restaurant I could have eaten at every night. The pools were good, but the activities that were scheduled for kids were often late or didn’t happen at all. The rooms were okay, our A/C didn’t really work and was never fixed, our room was missed for cleaning once, and the toilet ran non stop which was loud. I attempted to order room service one night and it just never showed up which was disappointing. Obviously we didn’t spend a lot of time in the rooms but they definitely need some work. The bartending staff was great and made delicious drinks for both adults and kids. Beach access was easy and lots of activities there like body boarding and surfing. It was a good place but not one that I’m going to book repeatedly.
Overall, our family, and group of 11 total had a good time. The food at all of the a la carte restaurants was fantastic. The Bamboo Japanese restaurant I could have eaten at every night. The pools were good, but the activities that were scheduled for kids were often late or didn’t happen at all. The rooms were okay, our A/C didn’t really work and was never fixed, our room was missed for cleaning once, and the toilet ran non stop which was loud. I attempted to order room service one night and it just never showed up which was disappointing. Obviously we didn’t spend a lot of time in the rooms but they definitely need some work. The bartending staff was great and made delicious drinks for both adults and kids. Beach access was easy and lots of activities there like body boarding and surfing. It was a good place but not one that I’m going to book repeatedly.
6
Chad
29 de nov. de 2025
·
Hospedou-se por 10 noites
Our stay was good overall but we really didn’t find the food at some of the restaurants very flavourful. I was disappointed with the Bamboo, Italian and the Mexican. There were some good things on each menu but nothing that would make us want to return. The service and the staff were excellent at the resort and we had no complaints with how friendly and welcoming they were. The Nest & the International were our favourites but sometimes the food was inconsistent and not always hot. Drinks were good but I found the bar ran out of certain things often & we would have to order something else. Also, the coffee bar in the Family Selection only opened at 11 am and there were no instructions on how to use the equipment so we never went back. The resort was a good size for our family and we enjoyed the spa and my kids loved having room service. The rooms were a good size but a little outdated and with 2 teenagers the pull out bed was too small. I had asked our Expedia rep about options and the manager was supposed to contact me but that never happened. For these reasons we would likely not return to this resort.
Our stay was good overall but we really didn’t find the food at some of the restaurants very flavourful. I was disappointed with the Bamboo, Italian and the Mexican. There were some good things on each menu but nothing that would make us want to return. The service and the staff were excellent at the resort and we had no complaints with how friendly and welcoming they were. The Nest & the International were our favourites but sometimes the food was inconsistent and not always hot. Drinks were good but I found the bar ran out of certain things often & we would have to order something else. Also, the coffee bar in the Family Selection only opened at 11 am and there were no instructions on how to use the equipment so we never went back. The resort was a good size for our family and we enjoyed the spa and my kids loved having room service. The rooms were a good size but a little outdated and with 2 teenagers the pull out bed was too small. I had asked our Expedia rep about options and the manager was supposed to contact me but that never happened. For these reasons we would likely not return to this resort.
6
STEPHANIE
25 de jul. de 2024
·
Hospedou-se por 4 noites
Las instalaciones son algo viejas y los cuartos pequeños. Las albercas son pequeñas y se llenan mucho. La comida es buena y la atención también.
Las instalaciones son algo viejas y los cuartos pequeños. Las albercas son pequeñas y se llenan mucho. La comida es buena y la atención también.
2
justine
7 de dez. de 2025
·
Hospedou-se por 1 noite
Dont book here. horrible hotel and experience. they charged us extra at the front desk and charged our daughter as an adult when we had already prepaid the reservation. They also moved us out of our beachfront room to a side sea view and gave no refund. beach was dirty, wedding guests everywhere and music was so loud all night from 2 separate weddings. never returning.
Dont book here. horrible hotel and experience. they charged us extra at the front desk and charged our daughter as an adult when we had already prepaid the reservation. They also moved us out of our beachfront room to a side sea view and gave no refund. beach was dirty, wedding guests everywhere and music was so loud all night from 2 separate weddings. never returning.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é amplamente elogiada por sua simpatia e prestatividade, com os concierges frequentemente sendo destacados. Dito isso, os sistemas de check-in e reserva podem ser desorganizados e as tentativas insistentes de venda de multipropriedade ou upgrades são uma reclamação recorrente.
Avaliações dos hóspedes relacionadas
6
Teresa
6 de ago. de 2025
·
Hospedou-se por 4 noites
Friendly staff and awesome bartenders.. the butlers were very nice and helpful.. Elias and Luis at lobby bar on family side were very knowledgeable! This property is beautiful BUT limited AC in certain areas only.. most restaurants and buffets didn’t have AC 😳 food was ok at both restaurants and buffets.. drinks were on point.. nice swimmable and walkable beach, but pools were warm and very packed with families.. not enough entertainment for older teenagers and sports bar had alot with small kids ..adult pool was nice but far walk..the timeshare people at check in lobby were a bit aggressive but we finally quit talking to them.. valet service guys were nice and fast!
Friendly staff and awesome bartenders.. the butlers were very nice and helpful.. Elias and Luis at lobby bar on family side were very knowledgeable! This property is beautiful BUT limited AC in certain areas only.. most restaurants and buffets didn’t have AC 😳 food was ok at both restaurants and buffets.. drinks were on point.. nice swimmable and walkable beach, but pools were warm and very packed with families.. not enough entertainment for older teenagers and sports bar had alot with small kids ..adult pool was nice but far walk..the timeshare people at check in lobby were a bit aggressive but we finally quit talking to them.. valet service guys were nice and fast!
10
Fatima
30 de nov. de 2025
·
Hospedou-se por 2 noites
Great hotel has everything you need. High end restaurants but you don’t have to worry about the bill. I enjoyed all restaurants. Great atmosphere, family oriented. My concierge was Eliutt he was great. He made our stay very enjoyable and we were very happy. We were treated with kindness. I have visited different all inclusive hotels some a little more expensive and others less expensive but this one is the best of all. The concierge’s supervisor was very beginning. They even let you enjoy installations before they have your room ready and you can also check out late, enjoying all the amenities and your luggage can stay in the lobby. I recommend the family selection you won’t regret.
Great hotel has everything you need. High end restaurants but you don’t have to worry about the bill. I enjoyed all restaurants. Great atmosphere, family oriented. My concierge was Eliutt he was great. He made our stay very enjoyable and we were very happy. We were treated with kindness. I have visited different all inclusive hotels some a little more expensive and others less expensive but this one is the best of all. The concierge’s supervisor was very beginning. They even let you enjoy installations before they have your room ready and you can also check out late, enjoying all the amenities and your luggage can stay in the lobby. I recommend the family selection you won’t regret.
10
robyn
8 de fev. de 2024
·
Hospedou-se por 7 noites
Food great. Staff was great. Saw whales on the beach almost everyday. Felt very safe the whole time. Gated resort. Avoid the people with the light blue shirts, always try to upsell you stuff.
Food great. Staff was great. Saw whales on the beach almost everyday. Felt very safe the whole time. Gated resort. Avoid the people with the light blue shirts, always try to upsell you stuff.
10
Jeanne-d'Arc
1 de mar. de 2026
·
Hospedou-se por 12 noites
The staff was so friendly and welcoming. Hector was really helpfull and always so happy to help. Moses,Acosta and Josue were wonderful too. The room was great and clean and done early in the morning. Which we appreciate.
The staff was so friendly and welcoming. Hector was really helpfull and always so happy to help. Moses,Acosta and Josue were wonderful too. The room was great and clean and done early in the morning. Which we appreciate.
10
Bikramjit
12 de dez. de 2025
·
Hospedou-se por 3 noites
We had an amazing time ! There’s lots to do on this beautiful property. The nightly entertainment was great. Food and drinks were really good. The kids didn’t want to leave.. they had a lot of fun in the pool, beach and the kids club.What really elevated our experience and what will bring us back - was the staff ! Everyone was super helpful and always greeted us with a smile. A special to thanks to Eliutt - our concierge and his team - they were exceptional and made our stay memorable !
We had an amazing time ! There’s lots to do on this beautiful property. The nightly entertainment was great. Food and drinks were really good. The kids didn’t want to leave.. they had a lot of fun in the pool, beach and the kids club.What really elevated our experience and what will bring us back - was the staff ! Everyone was super helpful and always greeted us with a smile. A special to thanks to Eliutt - our concierge and his team - they were exceptional and made our stay memorable !
6
Suria
29 de abr. de 2024
·
Hospedou-se por 3 noites
My last time here was in September. I gave a 5 star review. This trip was full of disappointments and more expensive. Most of the staff tried hard to help with issues but the system in place needs organization! 1- We had to request the champagne provided by Expedia 5 times before it finally arrived hot in a bucket with no ice on the last day. 2- It was impossible to make dinner reservations.They send you to an app and all restaurants were booked our entire stay. Reservations close at 3 pm. Finally we speak to someone who makes us a reservation and she made it for the wrong day and time she told us. We missed the reservation.We were told to call guest services between 8-11 am to fix this. I called several times. Nobody answers. Instead of sleeping in, I was doing this. I called 0 and they told me to go meet them in person. It was 8am. No thanks! 3- Thankfully we paid extra to upgrade to Family Selection dining. We enjoyed The Nest for almost every meal since we didn’t want to do the buffet and it was our only option. 4. The Butler at Family selection was very rude. We were told to meet him to eat at the Nest. He was clueless. I explained in Spanish what I was told. He said well it seems like you know everything so just go over there! He was nasty. I just walked away. 5-Last day, running late to airport, we were told to wait for help with luggage. Nobody showed up. So we carried our own luggage through long walkways. Beautiful Property. Great Entertainment.
My last time here was in September. I gave a 5 star review. This trip was full of disappointments and more expensive. Most of the staff tried hard to help with issues but the system in place needs organization! 1- We had to request the champagne provided by Expedia 5 times before it finally arrived hot in a bucket with no ice on the last day. 2- It was impossible to make dinner reservations.They send you to an app and all restaurants were booked our entire stay. Reservations close at 3 pm. Finally we speak to someone who makes us a reservation and she made it for the wrong day and time she told us. We missed the reservation.We were told to call guest services between 8-11 am to fix this. I called several times. Nobody answers. Instead of sleeping in, I was doing this. I called 0 and they told me to go meet them in person. It was 8am. No thanks! 3- Thankfully we paid extra to upgrade to Family Selection dining. We enjoyed The Nest for almost every meal since we didn’t want to do the buffet and it was our only option. 4. The Butler at Family selection was very rude. We were told to meet him to eat at the Nest. He was clueless. I explained in Spanish what I was told. He said well it seems like you know everything so just go over there! He was nasty. I just walked away. 5-Last day, running late to airport, we were told to wait for help with luggage. Nobody showed up. So we carried our own luggage through long walkways. Beautiful Property. Great Entertainment.
10
Alma
13 de out. de 2025
·
Hospedou-se por 2 noites
We had a great time! All the staff was very friendly and helpful! We will definitely be back and book with Expedia! Special thanks to the Expedia team at the resort! Terrence Leslie and Justo were very helpful and friendly!!!
We had a great time! All the staff was very friendly and helpful! We will definitely be back and book with Expedia! Special thanks to the Expedia team at the resort! Terrence Leslie and Justo were very helpful and friendly!!!
4
Mistine Marie
25 de abr. de 2025
·
Hospedou-se por 6 noites
Booked my trip and then when I got there, they told me the only way to go to some of the restaurants was to purchase the higher package and then they didn’t get our reservations done but allowed us to go to the restaurants as long as we were gonna buy champagne or lobster even though the tables weren’t full. Complete scam and then had people try to corner you with a timeshare type program offering 300.00 towards towards hotel services however I booked massages and got the price and then as soon as I told him I was using my bucks they raise the price so you’re just paying for it anyway ridiculousness
Booked my trip and then when I got there, they told me the only way to go to some of the restaurants was to purchase the higher package and then they didn’t get our reservations done but allowed us to go to the restaurants as long as we were gonna buy champagne or lobster even though the tables weren’t full. Complete scam and then had people try to corner you with a timeshare type program offering 300.00 towards towards hotel services however I booked massages and got the price and then as soon as I told him I was using my bucks they raise the price so you’re just paying for it anyway ridiculousness
6
Megan
2 de abr. de 2024
·
Hospedou-se por 3 noites
This was our second visit to the property and we likely wont return, particularly during spring break. Rental shop on water wasn't staffed effectively and we weren't able to access surf boards as we had hoped because staff were doing sailing trips. Classic issues getting pool or beach chairs after 9 a.m. (people dropping towels but not using them). Didn't appreciate the pushy sales approach for Palladium Rewards / other Palladium membership -- left a negative impression on us.
This was our second visit to the property and we likely wont return, particularly during spring break. Rental shop on water wasn't staffed effectively and we weren't able to access surf boards as we had hoped because staff were doing sailing trips. Classic issues getting pool or beach chairs after 9 a.m. (people dropping towels but not using them). Didn't appreciate the pushy sales approach for Palladium Rewards / other Palladium membership -- left a negative impression on us.
8
Nicole
27 de out. de 2025
·
Hospedou-se por 7 noites
The staff were incredible, friendly, and fun! The food was great, and we never had to wait for a table. I highly recommend this resort and would go back again.
The staff were incredible, friendly, and fun! The food was great, and we never had to wait for a table. I highly recommend this resort and would go back again.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização isolada na selva e no topo de um penhasco, com uma pequena praia para nadar e um point popular para o surf. É longe da cidade e do aeroporto, as estradas podem ser ruins e os táxis ou traslados podem ser caros.
Avaliações dos hóspedes relacionadas
8
Tanya Marie
19 de fev. de 2025
·
Hospedou-se por 7 noites
Staff was wonderful and the food was great. A very secluded property and could not walk far on the beach due to the rocks. Wonderful to see the whales from the beach and pool. The meal we opted for, for listening to a presentation was not as described unfortunately. We were given a room with two double beds and when asked for a King bed, said we would have to pay 32 US a night when other guests we spoke to were able to no charge. They do not have American. Change at all at the front desk. The waiters were able to accommodate.
Staff was wonderful and the food was great. A very secluded property and could not walk far on the beach due to the rocks. Wonderful to see the whales from the beach and pool. The meal we opted for, for listening to a presentation was not as described unfortunately. We were given a room with two double beds and when asked for a King bed, said we would have to pay 32 US a night when other guests we spoke to were able to no charge. They do not have American. Change at all at the front desk. The waiters were able to accommodate.
8
Robert
20 de out. de 2025
·
Hospedou-se por 7 noites
Loved the resort layout and food options. The buffet was wonderful. We liked most of the a la carte, it depends on what you order. Funny enough the Italian one was just ok, in my opinion. Staff was attentive, busy at times. Rooms fine. We had a nice ocean view. While there, we were side swiped by a hurricane, brought some large waves. The resort was fine, as were on a small cliff. Bottom line, I’d go back, however not cheap or easy to get into town if you want to leave resort. Oh and this was the first all inclusive where we had to book and pay for our own transportation there from the airport.
Loved the resort layout and food options. The buffet was wonderful. We liked most of the a la carte, it depends on what you order. Funny enough the Italian one was just ok, in my opinion. Staff was attentive, busy at times. Rooms fine. We had a nice ocean view. While there, we were side swiped by a hurricane, brought some large waves. The resort was fine, as were on a small cliff. Bottom line, I’d go back, however not cheap or easy to get into town if you want to leave resort. Oh and this was the first all inclusive where we had to book and pay for our own transportation there from the airport.
10
Andre
10 de abr. de 2025
·
Hospedou-se por 4 noites
Beautiful resort, excellent staff, great food and EXTRA BONUS points for the great surf break out front!
Beautiful resort, excellent staff, great food and EXTRA BONUS points for the great surf break out front!
10
Denita Rae
23 de abr. de 2025
·
Hospedou-se por 3 noites
Very nice resort and highly recommend. It is a bit further from the Airport though.
Very nice resort and highly recommend. It is a bit further from the Airport though.
10
JOCELYN JUDITH
10 de ago. de 2024
·
Hospedou-se por 4 noites
La carretera para llegar al hotel sin luz y con muchos posos :( pero el hotel en si precioso muy verde mucha vegetación
La carretera para llegar al hotel sin luz y con muchos posos :( pero el hotel en si precioso muy verde mucha vegetación
10
Axel
22 de fev. de 2025
·
Hospedou-se por 7 noites
Very friendly staff, although the place is older it is very well maintained and cleaned constantly. It does not feel dated. More of a classic style which is a personal preference.Everything works. Good entertainment, bars and restaurants on site. Excellent wifi that works everywhere around the complex. The property is off the beaten path a bit so there really is nowhere else to go unless you have transportation, not a dealbreaker though. The pools may be considered a bit small but also not a dealbreaker as there are several some only for adults and kiddie pools, the views sure make up for it. Nice little beach also with a safe kiddie area. There’s a good surf break right in front of the property. Many whales frolicking not too far out!
Very friendly staff, although the place is older it is very well maintained and cleaned constantly. It does not feel dated. More of a classic style which is a personal preference.Everything works. Good entertainment, bars and restaurants on site. Excellent wifi that works everywhere around the complex. The property is off the beaten path a bit so there really is nowhere else to go unless you have transportation, not a dealbreaker though. The pools may be considered a bit small but also not a dealbreaker as there are several some only for adults and kiddie pools, the views sure make up for it. Nice little beach also with a safe kiddie area. There’s a good surf break right in front of the property. Many whales frolicking not too far out!
8
Carol
25 de jan. de 2024
·
Hospedou-se por 5 noites
Everyone was so friendly. I loved the resort and the feel of the resort. It was clean. It is a little tired looking, especially in the bathrooms, and we did have a problem with brown water for a few hours one day, but overall, a decent place. If I could suggest one thing that was an inconvenience, the location. Mostly because UBER will not come pick you up because it is too far away. You had to rely on Taxis which were 50 dollars each way if you wanted to go to Puerto Vallarta. I wish the resort had better transportation to and from the airport and to and from Puerto Vallarta. Maybe an hourly shuttle service?
Everyone was so friendly. I loved the resort and the feel of the resort. It was clean. It is a little tired looking, especially in the bathrooms, and we did have a problem with brown water for a few hours one day, but overall, a decent place. If I could suggest one thing that was an inconvenience, the location. Mostly because UBER will not come pick you up because it is too far away. You had to rely on Taxis which were 50 dollars each way if you wanted to go to Puerto Vallarta. I wish the resort had better transportation to and from the airport and to and from Puerto Vallarta. Maybe an hourly shuttle service?
10
Lani
25 de jan. de 2024
·
Hospedou-se por 14 noites
The beach is a spectacular little oasis of sand, shallow clear waters, and at one end you will find fantastic waves for surf or boogie board. You can walk to the south beach for 1 km.to get excercise. There are many palapas that provide shade and several comfy loungers. There is now a pickle ball court that we found well maintained. The jungles around the property are beautiful and filled with an array of tropical birds.
The beach is a spectacular little oasis of sand, shallow clear waters, and at one end you will find fantastic waves for surf or boogie board. You can walk to the south beach for 1 km.to get excercise. There are many palapas that provide shade and several comfy loungers. There is now a pickle ball court that we found well maintained. The jungles around the property are beautiful and filled with an array of tropical birds.
10
Tyler
11 de nov. de 2024
·
Hospedou-se por 8 noites
Lots of mature green space while not being over crowded.
Lots of mature green space while not being over crowded.
10
Ravi Kant
1 de jan. de 2025
·
Hospedou-se por 5 noites
Far from city
Far from city
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
A qualidade da comida é mista: muitos apreciam as opções à la carte (especialmente o The Nest), enquanto outros acham o buffet repetitivo ou morno e enfrentam longas filas em horários de pico; alguns avaliadores relataram problemas de saúde. A falta de ar condicionado em algumas áreas de refeição torna as refeições quentes.
Avaliações dos hóspedes relacionadas
8
Robert
20 de out. de 2025
·
Hospedou-se por 7 noites
Loved the resort layout and food options. The buffet was wonderful. We liked most of the a la carte, it depends on what you order. Funny enough the Italian one was just ok, in my opinion. Staff was attentive, busy at times. Rooms fine. We had a nice ocean view. While there, we were side swiped by a hurricane, brought some large waves. The resort was fine, as were on a small cliff. Bottom line, I’d go back, however not cheap or easy to get into town if you want to leave resort. Oh and this was the first all inclusive where we had to book and pay for our own transportation there from the airport.
Loved the resort layout and food options. The buffet was wonderful. We liked most of the a la carte, it depends on what you order. Funny enough the Italian one was just ok, in my opinion. Staff was attentive, busy at times. Rooms fine. We had a nice ocean view. While there, we were side swiped by a hurricane, brought some large waves. The resort was fine, as were on a small cliff. Bottom line, I’d go back, however not cheap or easy to get into town if you want to leave resort. Oh and this was the first all inclusive where we had to book and pay for our own transportation there from the airport.
8
LISA
16 de mar. de 2025
·
Hospedou-se por 7 noites
The property was extremely well maintained and clean. The property size was ideal and the grounds were beautiful. The staff was friendly and responsive. The food was inconsistent. We found the breakfasts at the buffet very good. The international restaurant and Mexican restaurant had excellent food quality. The Asian restaurant was good. We did not find the food at the Italian restaurant to be of the same overall quality. The buffet at dinner was lacking variety and we preferred many of the items served at lunch over what was there for dinner.
The property was extremely well maintained and clean. The property size was ideal and the grounds were beautiful. The staff was friendly and responsive. The food was inconsistent. We found the breakfasts at the buffet very good. The international restaurant and Mexican restaurant had excellent food quality. The Asian restaurant was good. We did not find the food at the Italian restaurant to be of the same overall quality. The buffet at dinner was lacking variety and we preferred many of the items served at lunch over what was there for dinner.
8
Susy
26 de abr. de 2025
·
Hospedou-se por 2 noites
Even it is all inclusive the food was good. Didn't like the reservation process for the restaurant as the app didn't work and coudnt eat were we wanted
Even it is all inclusive the food was good. Didn't like the reservation process for the restaurant as the app didn't work and coudnt eat were we wanted
2
Adam
17 de fev. de 2024
·
Hospedou-se por 7 noites
This was our 3rd time to this resort. First 2 times were great but this time the food was horrific and the service was terrible. We both got horrendous food poisoning along with a few others we met during our stay. We will not be returning despite our love of the location and the wave out front and will be letting everyone we know how terrible this resort has gotten.
This was our 3rd time to this resort. First 2 times were great but this time the food was horrific and the service was terrible. We both got horrendous food poisoning along with a few others we met during our stay. We will not be returning despite our love of the location and the wave out front and will be letting everyone we know how terrible this resort has gotten.
10
Sharon
19 de ago. de 2025
·
Hospedou-se por 6 noites
This property was gorgeous. Reservations were hard to get for some of the restaurants. Food was good.
This property was gorgeous. Reservations were hard to get for some of the restaurants. Food was good.
4
TAM
17 de mar. de 2025
·
Hospedou-se por 7 noites
The food options were limited if you dont make reso at the restaurants which are hard to make, one night we had a case of food poisoning
The food options were limited if you dont make reso at the restaurants which are hard to make, one night we had a case of food poisoning
8
Manuel
11 de ago. de 2025
·
Hospedou-se por 6 noites
I enjoyed the property, especially the forest, the beach area, the views, and the feeling of being surrounded by nature. That was my favorite part of the stay. The food options were fine, though not outstanding. One thing I did not like was that the restaurants had no air conditioning, so every meal was uncomfortably hot and I was sweating heavily. This made dining there inconvenient.
I enjoyed the property, especially the forest, the beach area, the views, and the feeling of being surrounded by nature. That was my favorite part of the stay. The food options were fine, though not outstanding. One thing I did not like was that the restaurants had no air conditioning, so every meal was uncomfortably hot and I was sweating heavily. This made dining there inconvenient.
6
Chad
29 de nov. de 2025
·
Hospedou-se por 10 noites
Our stay was good overall but we really didn’t find the food at some of the restaurants very flavourful. I was disappointed with the Bamboo, Italian and the Mexican. There were some good things on each menu but nothing that would make us want to return. The service and the staff were excellent at the resort and we had no complaints with how friendly and welcoming they were. The Nest & the International were our favourites but sometimes the food was inconsistent and not always hot. Drinks were good but I found the bar ran out of certain things often & we would have to order something else. Also, the coffee bar in the Family Selection only opened at 11 am and there were no instructions on how to use the equipment so we never went back. The resort was a good size for our family and we enjoyed the spa and my kids loved having room service. The rooms were a good size but a little outdated and with 2 teenagers the pull out bed was too small. I had asked our Expedia rep about options and the manager was supposed to contact me but that never happened. For these reasons we would likely not return to this resort.
Our stay was good overall but we really didn’t find the food at some of the restaurants very flavourful. I was disappointed with the Bamboo, Italian and the Mexican. There were some good things on each menu but nothing that would make us want to return. The service and the staff were excellent at the resort and we had no complaints with how friendly and welcoming they were. The Nest & the International were our favourites but sometimes the food was inconsistent and not always hot. Drinks were good but I found the bar ran out of certain things often & we would have to order something else. Also, the coffee bar in the Family Selection only opened at 11 am and there were no instructions on how to use the equipment so we never went back. The resort was a good size for our family and we enjoyed the spa and my kids loved having room service. The rooms were a good size but a little outdated and with 2 teenagers the pull out bed was too small. I had asked our Expedia rep about options and the manager was supposed to contact me but that never happened. For these reasons we would likely not return to this resort.
8
Stephany
31 de dez. de 2025
·
Hospedou-se por 2 noites
La comida de los restaurantes a la carta es deliciosa!
La comida de los restaurantes a la carta es deliciosa!
10
Curtis
23 de mar. de 2025
·
Hospedou-se por 7 noites
The people who work here make the difference. The staff are friendly and attentive. The food was better than I expected having stayed at other resorts. The Nest in particular was awesome.
The people who work here make the difference. The staff are friendly and attentive. The food was better than I expected having stayed at other resorts. The Nest in particular was awesome.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Rodrigo
7 de nov. de 2024
·
Hospedou-se por 2 noites
Excelente
Excelente
10
Sandra
1 de out. de 2023
·
Hospedou-se por 2 noites
Excelente
Excelente
10
Martin
5 de ago. de 2023
·
Hospedou-se por 3 noites
Excelente
Excelente
10
Octavio
há 4 semanas
·
Hospedou-se por 4 noites
A destacar: la alberca de mar, la comida en los restaurantes a la carta, los shows asi como el servicio del personal. A mejorar, me parecio que las albercas podian estar mas limpias, y a los cuartos se les empiezan a ver los años. Aun asi, si vuelvo.
A destacar: la alberca de mar, la comida en los restaurantes a la carta, los shows asi como el servicio del personal. A mejorar, me parecio que las albercas podian estar mas limpias, y a los cuartos se les empiezan a ver los años. Aun asi, si vuelvo.
10
Rodrigo
23 de jul. de 2026
·
Hospedou-se por 4 noites
Es un buen hotel donde el servicio es bueno,es comprensible que tengan esperas en temporada alta
Es un buen hotel donde el servicio es bueno,es comprensible que tengan esperas en temporada alta
Políticas da propriedade
Check-in
Checkout
De 15:00 a 22:00
Antes de 12:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-19: 479.9622544494629USD
- 2026-09-20: 293.60287188873286USD
- 2026-09-21: 365.0391011322021USD
- 2026-09-22: 363.6103916107177USD
- 2026-09-23: 330.74972230529784USD
- 2026-09-24: 389.327408215332USD
- 2026-09-25: 382.89814530639643USD
- 2026-09-26: 395.04231636352534USD
- 2026-09-27: 300.7465070739746USD
- 2026-09-28: 297.8890529998779USD
- 2026-09-29: 283.6018001449585USD
- 2026-09-30: NO DATA
- 2026-10-01: NO DATA
- 2026-10-02: NO DATA
- 2026-10-03: 297.5400028411865USD
- 2026-10-04: 302.17521659545895USD
- 2026-10-05: 337.17898521423336USD
- 2026-10-06: 392.1848622894287USD
- 2026-10-07: 308.4696096618652USD
- 2026-10-08: 389.99877978210446USD
- 2026-10-09: 546.3504105804443USD
- 2026-10-10: 478.62269914855955USD
- 2026-10-11: 471.5495991394043USD
- 2026-10-12: 407.90084218139646USD
- 2026-10-13: 384.32688985900876USD
- 2026-10-14: 324.3204593963623USD
- 2026-10-15: 465.04981856994624USD
- 2026-10-16: 412.1870057769775USD
- 2026-10-17: 420.75936799926757USD
- 2026-10-18: 296.14681488342285USD
- 2026-10-19: 556.4881737854004USD
- 2026-10-20: 534.9999748199463USD
- 2026-10-21: 365.0391011322021USD
- 2026-10-22: 475.7652450744629USD
- 2026-10-23: 475.9999886627197USD
- 2026-10-24: 478.62269914855955USD
- 2026-10-25: 345.9999983825683USD
- 2026-10-26: 396.47102588500974USD
- 2026-10-27: 407.18648742065426USD
- 2026-10-28: 356.46673890991207USD
- 2026-10-29: 387.84962008361816USD
- 2026-10-30: 478.62269914855955USD
- 2026-10-31: 525.0017405975342USD
- 2026-11-01: 511.48336845397944USD
- 2026-11-02: 547.9158465942382USD
- 2026-11-03: 455.04874682617185USD
- 2026-11-04: 397.9999944946289USD
- 2026-11-05: 579.959975338745USD
- 2026-11-06: 697.2175329589843USD
- 2026-11-07: 605.7791427124023USD
- 2026-11-08: 520.7700854370116USD
- 2026-11-09: 565.7748907684326USD
- 2026-11-10: 549.3445561157226USD
- 2026-11-11: 474.3365355529785USD
- 2026-11-12: 437.9999726409912USD
- 2026-11-13: 618.9999604553223USD
- 2026-11-14: 748.6516362304687USD
- 2026-11-15: 680.0728785766601USD
- 2026-11-16: 450.7625832305908USD
- 2026-11-17: 440.00000482788084USD
- 2026-11-18: 400.08599306945797USD
- 2026-11-19: 461.4780097351074USD
Entre em contato com a propriedade com antecedência para organizar o check-in, usando as informações contidas na confirmação da reserva. Se planeja chegar após 22h, entre em contato com a propriedade antes de sua chegada, usando as informações contidas na confirmação da reserva. Hóspedes devem entrar em contato com a propriedade com antecedência para receber as instruções de check-in. Eles serão recebidos pela equipe da recepção no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- Quartos com isolamento acústico não estão garantidos
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça e grades para janelas
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando propriedade antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
Comodidades populares
Serviços
Balcão de turismo
Serviço de babá
Serviços domésticos
Instalações para jantares/Eventos
Cofre
Caixa eletrônico
Armazenamento de bagagem
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Geral
Restaurante
Quartos de não fumantes
Sauna
Banheira/Jacuzzi
Massagem
Spa e centro de bem-estar
Cabeleireiro/Salão de beleza
Clube para crianças
Sala para família
Beach Sun Loungers
Snack Bar/Deli
Atividades
Piscina
Quadra de tênis
Praia privada
Jardim
Praia (na proximidade)
Bilhar
Pesca
Mini golfe
Parque infantil
Piscina para crianças
Piscina externa
Evening Entertainment
Mobiliário de área externa
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Water Park
Estacionamento
Transporte de e para o aeroporto
Internet
Wi-fi grátis