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Grand Mercure Dubai City

From

81 $US

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Grand Mercure Dubai City - Image 1

Grand Mercure Dubai City - Chambre

Grand Mercure Dubai City - Chambre

Grand Mercure Dubai City - Vue de la chambre

Grand Mercure Dubai City - Réception

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From

81 $US

/nuit

À propos de cet établissement

Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs q...

Équipements

Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 2 piscines extérieures, un hammam et une salle de fitness ouverte 24 h/24. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de bal.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de départ express et un service de nettoyage à sec / blanchisserie. Les espaces événements de cet hôtel comprennent un centre de conférence et 9 des salles de réunion. Une navette vers et depuis l'aéroport est proposée gratuitement (24 h/24).

Repas

Vous découvrirez de nombreuses spécialités Cuisine du Moyen-Orient proposée par Walima, l'un des 2 restaurants de cet hôtel ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi 3 cafés sur place. Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée tous les jours. Dure journée ? L'hébergement abrite 2 bars en bord de piscine, idéal pour un moment de détente. Un petit déjeuner buffet est servi en semaine de 06 h 00 à 10 h 30 et le week-end de 06 h 00 à 11 h 00 (en supplément).

Chambres

Les 361 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision LED. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et un bidet. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.

Emplacement

En choisissant Grand Mercure Dubai City à Dubaï (Garhoud), vous serez à 3 min en voiture de Centre commercial City Centre Deira et à 6 min de Souk de l'or. Cet hôtel de luxe se trouve à 4 km de Dubai Creek et à 8,8 km de World Trade Centre de Dubaï.

À proximité

Complexe de tennis de Dubaï(0.8 miles)
Centre commercial City Centre Deira(0.8 miles)
Tour de l'Horloge de Deira(1.4 miles)
Dubai Creek(2.1 miles)
Centre commercial Al Ghurair Centre(2.3 miles)
Centre commercial Reef Mall(2.3 miles)
Golf et club nautique de Dubai Creek(2.4 miles)
Rond-point et statue de poisson(2.7 miles)
Creek Park(2.7 miles)
Université Mohammed Bin Rashid de médecine et des sciences de la santé(2.7 miles)
Centre commercial Deira Twin Towers(2.8 miles)
Centre Commercial Burj Nahar(3 miles)
Centre commercial Dubai Festival City Mall(3 miles)
Centre commercial Wafi City(3 miles)
Hôpital américain de Dubaï(3.6 miles)
Aéroport international de Dubaï (DXB)(1.4 miles)
Aéroport international de Sharjah (SHJ)(17.3 miles)
Dubaï (DWC-Aéroport international Al Maktoum)(38.4 miles)

Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre

Emplacement

Casablanca St off Airport Road, Dubaï, Émirats arabes unis

Complexe de tennis de Dubaï (0.8 miles)

Centre commercial City Centre Deira (0.8 miles)

Tour de l'Horloge de Deira (1.4 miles)

Dubai Creek (2.1 miles)

Centre commercial Al Ghurair Centre (2.3 miles)

Centre commercial Reef Mall (2.3 miles)

Plus d'informations sur l'emplacement

Options de chambre

15

Dubai Suite

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

603 ft²

Salle à manger séparée

Climatisation

Wi-Fi (gratuit)

Kitchenette

16

Grand Suite

Détails de la chambre

3× Lits Doubles

Couchages 7

1087 ft²

Salle à manger séparée

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

12

Deluxe Suite

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

484 ft²

Salle à manger séparée

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

15

Grosvenor Suite

Détails de la chambre

2 Lits Doubles

Couchages 5

818 ft²

Salle à manger séparée

Climatisation

Wi-Fi (gratuit)

Kitchenette

15

Premium Room, Twin

Détails de la chambre

2 Lits Simples

Couchages 3

320 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

13

Premium Room

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

320 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

13

Deluxe Room

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

320 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

15

Deluxe Room Twin

Détails de la chambre

2 Lits Simples

Couchages 3

320 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

12

Premium Suite

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

646 ft²

Salle à manger séparée

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

Avis des voyageurs sur Grand Mercure Dubai City

8.3

Très bien

Basé sur 4 007 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Grand Mercure Dubai City, les voyageurs apprécient l'emplacement pratique près de l'aéroport et du métro, les chambres spacieuses et le personnel accueillant. Cependant, des inconvénients reviennent souvent, notamment un service de navette aéroport limité ou source de confusion, des problèmes d'entretien ou de propreté, des nuisances sonores entre les chambres et un enregistrement lent.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Grand Mercure Dubai City, les voyageurs apprécient l'emplacement pratique près de l'aéroport et du métro, les chambres spacieuses et le personnel accueillant. Cependant, des inconvénients reviennent souvent, notamment un service de navette aéroport limité ou source de confusion, des problèmes d'entretien ou de propreté, des nuisances sonores entre les chambres et un enregistrement lent.

Beaucoup estiment que cet hôtel est idéal pour de courtes escales, grâce à son accès facile à l'aéroport et à ses équipements tels que des piscines et un parking. Les commentaires sur le petit-déjeuner et les restaurants sont mitigés, allant d'une excellente variété à des options moyennes et un service en chambre lent. De plus, les heures d'ouverture de certaines installations, comme la piscine sur le toit ou la salle de sport, peuvent être limitées. Dans l'ensemble, attendez-vous à un séjour pratique dans la zone de l'aéroport, avec des espaces confortables mais un entretien et un fonctionnement inégaux.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les piscines sont appréciées, bien que la piscine sur le toit soit parfois fermée et que les horaires soient limités ; le parking dans le garage est facile. La navette aéroport fonctionne selon des horaires limités ou ne dépose que, ce qui crée de la confusion.

Avis de voyageur à ce sujet

10

Edith

5 avr. 2023

·

A séjourné 2 nuits

The fitness room has limited hours. Pool was nice and location was good for being an airport hotel. Good service,clean , friendly. Breakfast looked good but we hadn’t booked it.

The fitness room has limited hours. Pool was nice and location was good for being an airport hotel. Good service,clean , friendly. Breakfast looked good but we hadn’t booked it.

8

Ellie

14 août 2023

·

A séjourné 1 nuit

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

10

Adrian Vasile

10 janv. 2025

·

A séjourné 2 nuits

They helped with everything we asked. The pool was great, a pitty they only had it open 4 hours between 6 and 10pm.

They helped with everything we asked. The pool was great, a pitty they only had it open 4 hours between 6 and 10pm.

8

Nicholas

27 févr. 2025

·

A séjourné 1 nuit

Very good. Note the airport shuttle is only drop off and not pick up from the airport. Lovely warm pool and play area for kids

Very good. Note the airport shuttle is only drop off and not pick up from the airport. Lovely warm pool and play area for kids

4

Tracey

4 déc. 2024

·

A séjourné 8 nuits

Advertising as having a shuttle bus to hotel, not true. Has 2 pools, rooftop opens at 6pm, main pool over shadowed by buildings, so no sun, and shared with 2 star hotel next door. Requested use of upper pool by us and other European visitors, refused. Ordered food and took over 40 minutes to arrive and was cold. Bath/shower water luke warm, would not get hot, had to boil the kettle to put into bath. Coffee machine in our room was faulty and only released about 10mls of coffee on a large cup size. Dirty toilet and bath several days. Very poor finishing on furnishings, stains on carpeting. Hotel not aimed at the European visitors who want to sun by the pool. Small empty fridge in room no minibar. Courtesy bottle of water in room daily was from a machine and daily label put on bottle, so not sterilised out between guests. Would not use this hotel again, very poorly/badly advertised. Definitely not a 5 star, closer to a 2…

Advertising as having a shuttle bus to hotel, not true. Has 2 pools, rooftop opens at 6pm, main pool over shadowed by buildings, so no sun, and shared with 2 star hotel next door. Requested use of upper pool by us and other European visitors, refused. Ordered food and took over 40 minutes to arrive and was cold. Bath/shower water luke warm, would not get hot, had to boil the kettle to put into bath. Coffee machine in our room was faulty and only released about 10mls of coffee on a large cup size. Dirty toilet and bath several days. Very poor finishing on furnishings, stains on carpeting. Hotel not aimed at the European visitors who want to sun by the pool. Small empty fridge in room no minibar. Courtesy bottle of water in room daily was from a machine and daily label put on bottle, so not sterilised out between guests. Would not use this hotel again, very poorly/badly advertised. Definitely not a 5 star, closer to a 2…

8

Hellen

10 juil. 2023

·

A séjourné 1 nuit

Convenient dry property very close to the airport. Reliable free shuttle service too. Friendly staff.

Convenient dry property very close to the airport. Reliable free shuttle service too. Friendly staff.

8

Qaizaar

13 janv. 2025

·

Good one night stay, easy parking in the garage, the staff was nice.

Good one night stay, easy parking in the garage, the staff was nice.

10

Romina

5 juil. 2025

·

A séjourné 2 nuits

Comfortable room, breakfast was really good with lots of savoury and sweet choices. We were disappointed that the top roof pool was closed but the maize floor one was good enough for the kids to play plus kids area had fun fountains to splash around. It was a perfect one night break between flights!

Comfortable room, breakfast was really good with lots of savoury and sweet choices. We were disappointed that the top roof pool was closed but the maize floor one was good enough for the kids to play plus kids area had fun fountains to splash around. It was a perfect one night break between flights!

10

Elaine

21 juin 2025

·

A séjourné 1 nuit

Lovely clean comfortable hotel reception staff were very helpful and efficient close to airport with shuttle bus that is free, rooftop pool with glass bottom was lovely with fantastic views across Dubai. Breakfast was ample with adequate choices Will definitely stay again

Lovely clean comfortable hotel reception staff were very helpful and efficient close to airport with shuttle bus that is free, rooftop pool with glass bottom was lovely with fantastic views across Dubai. Breakfast was ample with adequate choices Will definitely stay again

8

JOHN

5 janv. 2025

·

A séjourné 1 nuit

Located close to airport so ideal transit option but location to transport options other than Taxi is limited. Arriving late with not being able to access breakfast which is included due early departure is an inconvenience. Travel box should be an option . Hotel is relatively new and modern with Gymn pool etc . Highly recommended.

Located close to airport so ideal transit option but location to transport options other than Taxi is limited. Arriving late with not being able to access breakfast which is included due early departure is an inconvenience. Travel box should be an option . Hotel is relatively new and modern with Gymn pool etc . Highly recommended.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients trouvent l'hôtel propre, mais plusieurs commentaires mentionnent des chambres et des salles de bain sales ou malodorantes, ainsi que des nuisibles ou de la moisissure occasionnelle.

Avis de voyageur à ce sujet

10

Luciana

26 déc. 2025

·

A séjourné 1 nuit

Excelente hotel! Limpo, organizado!

Excelente hotel! Limpo, organizado!

2

Akbar

20 déc. 2024

·

A séjourné 16 nuits

There was a roadh crawling on our bed

There was a roadh crawling on our bed

2

Seyed

20 mars 2023

·

A séjourné 1 nuit

Das Zimmer war sehr schmutzig! Frühstück ganz normal aber da das Zimmer unheimlich schmutzig war, kann ich leider nix sagen. Es wurde einfach vergessen zu putzen!!!

Das Zimmer war sehr schmutzig! Frühstück ganz normal aber da das Zimmer unheimlich schmutzig war, kann ich leider nix sagen. Es wurde einfach vergessen zu putzen!!!

10

sarah

27 juin 2025

·

A séjourné 1 nuit

Love the roof pool and the staff are so friendly Room is very clean

Love the roof pool and the staff are so friendly Room is very clean

6

Khursheda

21 juil. 2024

·

A séjourné 1 nuit

Number I stayed didn’t have hair conditioner, room smelled like cigarette.the room was not clean well.

Number I stayed didn’t have hair conditioner, room smelled like cigarette.the room was not clean well.

10

Adnan

3 oct. 2025

·

A séjourné 1 nuit

Clean, modern and nice. Good food.

Clean, modern and nice. Good food.

2

Saim

10 nov. 2025

·

A séjourné 5 nuits

The room was extremely dirty… the washrooms felt disgusting to stay in… we’ve been to many hotels and this was by far the worst experience ever. The cleaners and room service was great though! Tried their best!

The room was extremely dirty… the washrooms felt disgusting to stay in… we’ve been to many hotels and this was by far the worst experience ever. The cleaners and room service was great though! Tried their best!

2

JEEHEE

28 févr. 2026

·

A séjourné 1 nuit

숙소에서 담배냄새 너무 많이 나요

숙소에서 담배냄새 너무 많이 나요

10

Angela Maria

29 août 2024

·

A séjourné 9 nuits

Excellent staff, very friendly and attentive. Very clean hotel and quick cleaning of the rooms.

Excellent staff, very friendly and attentive. Very clean hotel and quick cleaning of the rooms.

10

Rubina

1 nov. 2025

·

A séjourné 1 nuit

The rooms were clean location was close to airport and staff was very friendly.

The rooms were clean location was close to airport and staff was very friendly.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent spacieuses et confortables, avec une disposition moderne. D'autres signalent des équipements démodés, des murs fins, une connexion Wi-Fi en chambre médiocre ou des lits/canapés-lits inconfortables.

Avis de voyageur à ce sujet

6

István

25 déc. 2025

·

A séjourné 1 nuit

It is a cheap hence average hotel, should not be 5star. Most of it is run-down and hotel staff is mostly not Dubai standard, receptionists were not helpful and not eager to serve.. my favourite situation was when I asked a converter for the socket, a lady sent me to another desk, 5meters away without anyone there, then I waited until a guy showed up, basically another one came from the other desk I originally asked. Simply told they do not have any with a style “go away”, simply not feeling to provide a solution or any support. Our suite was clean, practical but super used, very ran-down… and there was a recurring creepy noise from the bathrooms (pipe valve I suppose). In some cases some paint corrections were seen, most maintenance were very lousy work.. A thorough renovation might be needed.

It is a cheap hence average hotel, should not be 5star. Most of it is run-down and hotel staff is mostly not Dubai standard, receptionists were not helpful and not eager to serve.. my favourite situation was when I asked a converter for the socket, a lady sent me to another desk, 5meters away without anyone there, then I waited until a guy showed up, basically another one came from the other desk I originally asked. Simply told they do not have any with a style “go away”, simply not feeling to provide a solution or any support. Our suite was clean, practical but super used, very ran-down… and there was a recurring creepy noise from the bathrooms (pipe valve I suppose). In some cases some paint corrections were seen, most maintenance were very lousy work.. A thorough renovation might be needed.

8

Leslie-Karen

25 nov. 2025

·

A séjourné 6 nuits

The room was clean but was a weird design, and I did not like the twin beds, as they seemed too low. The staff was helpful. The gentleman at the excursion desk was excellent at setting up things for us to do. We did not use the airport shuttle because we were making time somewhere for dinner. The Wi-Fi was terrible in the room. I was not able to get any work done on my laptop in the room. I had to go downstairs in the business section to be able to open any attachments.

The room was clean but was a weird design, and I did not like the twin beds, as they seemed too low. The staff was helpful. The gentleman at the excursion desk was excellent at setting up things for us to do. We did not use the airport shuttle because we were making time somewhere for dinner. The Wi-Fi was terrible in the room. I was not able to get any work done on my laptop in the room. I had to go downstairs in the business section to be able to open any attachments.

10

Madhura

15 sept. 2025

·

A séjourné 1 nuit

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

8

Dirceu

1 oct. 2025

·

A séjourné 3 nuits

O quarto não foi dimensionado para três pessoas. A cama extra acaba ficando para mais. Escuta-se absolutamente tudo no quarto ao lado.

O quarto não foi dimensionado para três pessoas. A cama extra acaba ficando para mais. Escuta-se absolutamente tudo no quarto ao lado.

6

Bryan

11 nov. 2025

·

A séjourné 1 nuit

The room was clean and the staff were very friendly and helpful. The room was also spacious. It is close to the airport. The toilet seat in my bathroom was broken and the safe battery was flat and did not work. The shower setup was very dated. The bed was extremely soft making it quite uncomfortable.

The room was clean and the staff were very friendly and helpful. The room was also spacious. It is close to the airport. The toilet seat in my bathroom was broken and the safe battery was flat and did not work. The shower setup was very dated. The bed was extremely soft making it quite uncomfortable.

10

Raihan

20 déc. 2023

·

A séjourné 2 nuits

Spacious, immaculate rooms. Friendly staff and well laid out rooms.

Spacious, immaculate rooms. Friendly staff and well laid out rooms.

6

Marion

19 janv. 2026

·

A séjourné 1 nuit

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

8

Saulo Junior Rodrigues

29 déc. 2025

·

A séjourné 1 nuit

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

6

Nithin

13 nov. 2024

·

A séjourné 5 nuits

The room was old and outdated. The breakfast and staff was good.

The room was old and outdated. The breakfast and staff was good.

8

Audrey

12 avr. 2023

·

A séjourné 2 nuits

Canapé lit vraiment pas confortable pour 2 ados. Point positif la localisation, acces metro 5 minutes.

Canapé lit vraiment pas confortable pour 2 ados. Point positif la localisation, acces metro 5 minutes.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme amical et serviable, avec une assistance remarquable dans certains cas. Cependant, plusieurs clients font état d'un enregistrement lent ou source de confusion, d'appels ou de service en chambre non retournés, et de rudesse ou de désinformation occasionnelle.

Avis de voyageur à ce sujet

2

Zia

1 nov. 2024

·

A séjourné 1 nuit

It's not worth to stay again there. Called so many times from my room for in-room dining but nobody bothered to pick up the phone. Phone was keep ringing and no answer from there. Also called reception multiple times but no answer.

It's not worth to stay again there. Called so many times from my room for in-room dining but nobody bothered to pick up the phone. Phone was keep ringing and no answer from there. Also called reception multiple times but no answer.

10

Blagoce

12 août 2025

·

A séjourné 1 nuit

Great hotel and amazing staff

Great hotel and amazing staff

8

Andrine

23 sept. 2025

·

A séjourné 1 nuit

Everything was nice. The one thing that took 1 star down was when we were checking in. It took maybe 30 minutes.. one lady stood there and she was not fast.

Everything was nice. The one thing that took 1 star down was when we were checking in. It took maybe 30 minutes.. one lady stood there and she was not fast.

10

Madhura

15 sept. 2025

·

A séjourné 1 nuit

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

6

Amir

19 nov. 2025

·

A séjourné 1 nuit

There was only 1 person at reception and check in process took long time.

There was only 1 person at reception and check in process took long time.

6

Marion

19 janv. 2026

·

A séjourné 1 nuit

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

10

Nizar

11 mai 2023

·

A séjourné 3 nuits

One of the best in Dubai. It’s my 8th visit last five years and it only gets better. Spotless clean and safe, great staff and large rooms with all possible amenities. Mega today was extremely nice and friendly. She allowed me stay extra two hours because my meeting got delayed. Thank you Grand Mercure!

One of the best in Dubai. It’s my 8th visit last five years and it only gets better. Spotless clean and safe, great staff and large rooms with all possible amenities. Mega today was extremely nice and friendly. She allowed me stay extra two hours because my meeting got delayed. Thank you Grand Mercure!

10

Justin

7 mai 2023

·

A séjourné 1 nuit

The staff at Grand Mercure were phenomenal. Adnan and Khaleed helped us with an early check in after our flight landed early. They were incredibly helpful and ensured a stressful situation was resolved quickly and enabled me and my family to enjoy our time in Dubai. They both went above and beyond what was required and can highly recommend the service

The staff at Grand Mercure were phenomenal. Adnan and Khaleed helped us with an early check in after our flight landed early. They were incredibly helpful and ensured a stressful situation was resolved quickly and enabled me and my family to enjoy our time in Dubai. They both went above and beyond what was required and can highly recommend the service

8

Murtadha

26 juin 2024

·

A séjourné 1 nuit

I stayed at this hotel for one night due to a long layover. Despite its five-star rating, the receptionist's lack of professionalism was evident from the start. He held onto my phone for several minutes without acknowledging me while I tried to provide booking details. Despite my attempts to retrieve my phone and give him necessary information, he continued to hold it, and even joked with a passing colleague while I waited. The bathroom could have been cleaner; the sink was clogged with a metal piece that I couldn't remove. On a positive note, the shower area was nice, and the beds were comfortable. However, the lobby was uncomfortably hot and humid while I waited for the shuttle. The hotel advertised a free airport shuttle, but disappointingly, it was only available for drop-offs, not pick-ups, and only until 2 PM. Overall, the hotel did not live up to its five-star rating in terms of service and attention to detail.

I stayed at this hotel for one night due to a long layover. Despite its five-star rating, the receptionist's lack of professionalism was evident from the start. He held onto my phone for several minutes without acknowledging me while I tried to provide booking details. Despite my attempts to retrieve my phone and give him necessary information, he continued to hold it, and even joked with a passing colleague while I waited. The bathroom could have been cleaner; the sink was clogged with a metal piece that I couldn't remove. On a positive note, the shower area was nice, and the beds were comfortable. However, the lobby was uncomfortably hot and humid while I waited for the shuttle. The hotel advertised a free airport shuttle, but disappointingly, it was only available for drop-offs, not pick-ups, and only until 2 PM. Overall, the hotel did not live up to its five-star rating in terms of service and attention to detail.

2

Marija

15 nov. 2024

·

A séjourné 7 nuits

We were refused to check in by the hotel until we pay city tax, during the booking it was said 30 AED, when we came to the reception very rude lady was saying it is 200 AED she will not check us in until we pay, she also said we have no breakfast which we again paid for, we were asking please just check us in we need to run for an official event she refused again and we were forced to leave and rent somewhere else because of an emergency matter, we trued to reach the hotel after but it was silent, never got back to us, and even when we contacted Expedia they were calling the hotel and saying they do not pick up. After all we were refused for the refund, no one got back to us from the hotel with the explanation why their stuff is so rude, because the only receptionist working was swearing at us and using rude words as if we are stupid and done the booking wrongly

We were refused to check in by the hotel until we pay city tax, during the booking it was said 30 AED, when we came to the reception very rude lady was saying it is 200 AED she will not check us in until we pay, she also said we have no breakfast which we again paid for, we were asking please just check us in we need to run for an official event she refused again and we were forced to leave and rent somewhere else because of an emergency matter, we trued to reach the hotel after but it was silent, never got back to us, and even when we contacted Expedia they were calling the hotel and saying they do not pick up. After all we were refused for the refund, no one got back to us from the hotel with the explanation why their stuff is so rude, because the only receptionist working was swearing at us and using rude words as if we are stupid and done the booking wrongly

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

À proximité de l'aéroport international de Dubai et à quelques pas du métro, ce qui le rend pratique pour les escales et les vols tôt le matin. Certains notent un manque d'attractions immédiates autour de l'hôtel.

Avis de voyageur à ce sujet

8

Ellie

14 août 2023

·

A séjourné 1 nuit

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

8

Navin

26 avr. 2025

·

A séjourné 2 nuits

Far from the city but with 10 min walk to a metro station - GGICO

Far from the city but with 10 min walk to a metro station - GGICO

10

Shah Abdul

10 nov. 2025

·

A séjourné 6 nuits

Wonderful hotel located 5 mini away from metro and 10 minutes drive from the hotel. The room nice big specious. Would recommend this hotel to anyone.

Wonderful hotel located 5 mini away from metro and 10 minutes drive from the hotel. The room nice big specious. Would recommend this hotel to anyone.

8

Catherine

24 mars 2024

·

A séjourné 1 nuit

Good value hotel, close to airport. Very convenient.

Good value hotel, close to airport. Very convenient.

10

Anna

4 mai 2025

·

A séjourné 1 nuit

Excellent staff, who were really friendly and helped us organise things and shift luggage about. Great location close to airport, good stop off for an early flight.

Excellent staff, who were really friendly and helped us organise things and shift luggage about. Great location close to airport, good stop off for an early flight.

10

Madhura

15 sept. 2025

·

A séjourné 1 nuit

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

6

Marion

19 janv. 2026

·

A séjourné 1 nuit

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

8

Asbjørn

20 juil. 2024

·

A séjourné 1 nuit

Greit hotel nær flyplassen.

Greit hotel nær flyplassen.

10

Rubina

1 nov. 2025

·

A séjourné 1 nuit

The rooms were clean location was close to airport and staff was very friendly.

The rooms were clean location was close to airport and staff was very friendly.

10

Takuya

15 mai 2025

·

A séjourné 1 nuit

Excellent location for layover.

Excellent location for layover.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent loué pour sa variété et son goût, bien que d'autres l'aient trouvé moyen, bondé ou limité ; le service en chambre peut être lent. Certains clients ont également noté la fermeture précoce du restaurant ou la difficulté à répondre aux régimes alimentaires spéciaux.

Avis de voyageur à ce sujet

8

Edvin

25 sept. 2025

·

A séjourné 3 nuits

Good location, check in could be better. Shower was not working properly.. always stayed hot .. giys came to fix and tyen it always stayed cold.. follow up was poor.. apart from that the room was good... food could be better and took ages to come.

Good location, check in could be better. Shower was not working properly.. always stayed hot .. giys came to fix and tyen it always stayed cold.. follow up was poor.. apart from that the room was good... food could be better and took ages to come.

4

Abilasan

23 nov. 2025

·

A séjourné 1 nuit

Very worn out hotel. Breakfast was too crowded and options were not that good.

Very worn out hotel. Breakfast was too crowded and options were not that good.

10

safia

21 janv. 2023

·

A séjourné 1 nuit

It was one of my best stays in Dubai. Hotel was beyond my expectations. Breakfast buffet was huge and fresh. I will prefer to stay here again.

It was one of my best stays in Dubai. Hotel was beyond my expectations. Breakfast buffet was huge and fresh. I will prefer to stay here again.

10

Edward

11 juil. 2024

·

A séjourné 2 nuits

Good location, convenient to get around the area. Staffs were nice. Great selection for breakfast. The room was good but beddings needed to be clean more. City view was bit boring. Overall good experience.

Good location, convenient to get around the area. Staffs were nice. Great selection for breakfast. The room was good but beddings needed to be clean more. City view was bit boring. Overall good experience.

10

Soledad

4 janv. 2023

·

A séjourné 2 nuits

Convenient close to airport 5 minutes drive. Comfortable modern apartment for a family of 5 was perfect 2 full baths super clean , fast wifi, breakfast has a great variety of different choices egg station, cereal, pastries, pancakes fruits as well as traditional food a+, 5 minutes walk to the Metro Station. Nice pool area. Only down size is the airport shuttle runs every 1 hour... will definitely recommend.

Convenient close to airport 5 minutes drive. Comfortable modern apartment for a family of 5 was perfect 2 full baths super clean , fast wifi, breakfast has a great variety of different choices egg station, cereal, pastries, pancakes fruits as well as traditional food a+, 5 minutes walk to the Metro Station. Nice pool area. Only down size is the airport shuttle runs every 1 hour... will definitely recommend.

8

Catherine

1 juin 2023

·

A séjourné 4 nuits

The hotel had a restaurant but had difficulty catering for me as someone who requires glue free/vegan meals.

The hotel had a restaurant but had difficulty catering for me as someone who requires glue free/vegan meals.

4

Pearl

30 déc. 2025

·

A séjourné 1 nuit

The room was old and smelly. The bed was too small inspite of me booking a king size bed. Restaurants are limited inside and they close early

The room was old and smelly. The bed was too small inspite of me booking a king size bed. Restaurants are limited inside and they close early

8

Matthew

20 oct. 2025

·

A séjourné 13 nuits

Good breakfast

Good breakfast

10

James

3 juil. 2024

·

A séjourné 1 nuit

Close to airport, nice rooms but service and choice at breakfast could be improved. Also service at pool bar extremely slow.

Close to airport, nice rooms but service and choice at breakfast could be improved. Also service at pool bar extremely slow.

8

Saulo Junior Rodrigues

29 déc. 2025

·

A séjourné 1 nuit

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

6

Zaid El

4 janv. 2026

·

A séjourné 6 nuits

J’ai payé un supplément à l’arrivé de 200 euro non prévue à l’hôtel mercure Pour une chambre avec plus d’espace mais non demande par moi

J’ai payé un supplément à l’arrivé de 200 euro non prévue à l’hôtel mercure Pour une chambre avec plus d’espace mais non demande par moi

8

Sendah

28 déc. 2025

·

A séjourné 7 nuits

L’hôtel est assez bien situé. Proche de l’aéroport de Dubaï et bien insonorisé. Personnels sympa. Service de voituriers gratuit. Notre vol a eu du retard et après 20h de voyage on vous répond que les chambres ne sont disponibles qu’à partir de 14h 😱 c’est juste horrible. Sinon le buffet du petit déjeuner est bon et copieux. Pour les autres repas nous avons choisi l’extérieur plus variés et moins cher. Fermeture des piscines un peu tôt. Celle du 1er à 20h et celle du toit à 22h

L’hôtel est assez bien situé. Proche de l’aéroport de Dubaï et bien insonorisé. Personnels sympa. Service de voituriers gratuit. Notre vol a eu du retard et après 20h de voyage on vous répond que les chambres ne sont disponibles qu’à partir de 14h 😱 c’est juste horrible. Sinon le buffet du petit déjeuner est bon et copieux. Pour les autres repas nous avons choisi l’extérieur plus variés et moins cher. Fermeture des piscines un peu tôt. Celle du 1er à 20h et celle du toit à 22h

8

Mounir

17 oct. 2025

·

A séjourné 1 nuit

Bien

Bien

10

Thierry

21 août 2025

·

A séjourné 1 nuit

En escale pour 1 nuit à Dubai, j’ai opté pour une suite famille et tout le monde a été très satisfait des prestations. Lits très confortable, chambres spacieuses. Un petit hic, l’eau chaude dans une des 2 salle de bain.

En escale pour 1 nuit à Dubai, j’ai opté pour une suite famille et tout le monde a été très satisfait des prestations. Lits très confortable, chambres spacieuses. Un petit hic, l’eau chaude dans une des 2 salle de bain.

6

Megueddem

2 juil. 2025

·

A séjourné 4 nuits

Fuite d’eau dans la salle de bain donc odeur d’humidité

Fuite d’eau dans la salle de bain donc odeur d’humidité

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 23:59

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Vous envisagez cet hôtel pour votre voyage à Dubaï ?

Quel est le coût habituel des chambres au Grand Mercure Dubai City par nuit ?

Au cours des 60 à 90 prochains jours, les tarifs des chambres au Grand Mercure Dubai City à Dubaï se situent généralement autour de 113 $US par nuit pour deux personnes, allant de 81 $US à 157 $US aux périodes de pointe.

Quelles sont les attractions à proximité du Grand Mercure Dubai City et quel type de séjour cet hôtel convient-il ?

Le Grand Mercure Dubai City à Dubaï est situé à proximité de Dubai Creek, du parc Creek et de la tour de l'horloge de Deira, avec des centres commerciaux tels que City Centre Deira et Al Ghurair Centre à proximité. L'emplacement est idéal pour un mélange de plans de plage et de ville et convient parfaitement aux familles et aux voyageurs d'affaires souhaitant combiner visites touristiques avec des options d'achat et de parcs pratiques.

Prix pour les dates à venir

octobre 2026

novembre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

À noter : veuillez contacter l'hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre arrivée. Vous devez contacter l’hébergement à l’avance pour obtenir les instructions d’enregistrement. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et des barrières de fenêtre
L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par ALLSAFE (Accor Hotels).

Pour les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
Accès aux chambres possible à l'aide d'un appareil mobile.
Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.

Le petit déjeuner buffet coûte environ 125 AED par adulte et environ 65 AED par enfant.
Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
Lit d'appoint : 184.0 AED par nuit

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.