Mangia's Brucoli, Sicily, Autograph Collection
From
183 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
183 $US
/nuit
À propos de cet établissement
Laissez place à la détente en rejoignant les 3 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un centre de fitness. Parmi les services et équipements offerts par cet hôtel vous t...
Équipements
Laissez place à la détente en rejoignant les 3 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un centre de fitness. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service d'organisation de mariages et une télévision dans l'espace commun.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Cet hôtel dispose de 2 salles de réunions pouvant accueillir toutes sortes d'événements. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Laissez-vous séduire par les spécialités Cuisine méditerranéenne de Mediterra, l'un des 5 restaurants de cet hôtel ou profitez du service d'étage (horaires limités), idéal pour une soirée cocooning en amoureux ou en solo. Dure journée ? L'hébergement abrite 2 bars/lounges, idéal pour un moment de détente. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 30 à 09 h 30.
Chambres
Les 402 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une machine à espresso. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes numériques. Les salles de bain comprennent des articles de toilette gratuits et un bidet. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
Pratique pour explorer Augusta, Mangia's Brucoli, Sicily, Autograph Collection vous fait profiter face à la mer et se trouve à moins de 5 minutes en voiture de Mer Ionienne et Brucoli Bay. Cet hôtel au bord de la plage se trouve à 30,9 km de Plage de Catane et à 2 km de Sanctuaire de la Madonna dell'Adonai.
À proximité
Mer Ionienne(0.8 miles)
Brucoli Bay(0.9 miles)
Sanctuaire de la Madonna dell'Adonai(1.3 miles)
Hangar aéronautique d'Augusta(4.4 miles)
Château Souabe d'Augusta(4.6 miles)
Musée de la Forteresse(5.2 miles)
Fort Vittoria(5.5 miles)
Phare de Santa Croce(6 miles)
Piste du Soleil(7.2 miles)
Plage d'Agnone(8.8 miles)
Mégara Hyblaea(9.2 miles)
Carrière Baroque de Sant'Antonio(10.7 miles)
Plage de Vaccarizzo(12.7 miles)
Réserve Naturelle des Salines de Priolo(13.1 miles)
Parc archéologique de Léontinoi(13.3 miles)
L'aéroport principal le plus proche est : Aéroport de Catane Fontanarossa (CTA)(28.1 miles)
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Emplacement
Contrada Gisira, Brucoli, Augusta (Sicile), Italie
Mer Ionienne (0.8 miles)
Brucoli Bay (0.9 miles)
Sanctuaire de la Madonna dell'Adonai (1.3 miles)
Hangar aéronautique d'Augusta (4.4 miles)
Château Souabe d'Augusta (4.6 miles)
Musée de la Forteresse (5.2 miles)
Options de chambre
7
Suite Junior, 1 chambre
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
356 ft²
ClimatisationChauffageWi-Fi (gratuit)
7
Chambre Deluxe, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
285 ft²
ClimatisationChauffageWi-Fi (gratuit)
7
Chambre Supérieure, 1 lit double
Détails de la chambre
1 Lit Double
Couchages 4
249 ft²
ClimatisationChauffageWi-Fi (gratuit)
5
Chambre Supérieure, 1 très grand lit, vue jardin
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
249 ft²
ClimatisationChauffageWi-Fi (gratuit)
16
Suite, 1 chambre
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
391 ft²
ClimatisationChauffageWi-Fi (gratuit)Piscine profonde
5
Chambre Standard, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
249 ft²
ClimatisationChauffageWi-Fi (gratuit)
8
Suite Junior, 1 chambre (View)
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
356 ft²
ClimatisationChauffageWi-Fi (gratuit)
9
Chambre Deluxe, 1 lit double
Détails de la chambre
1 Lit Double
Couchages 4
285 ft²
ClimatisationChauffageWi-Fi (gratuit)
9
Chambre Deluxe, 1 très grand lit, vue mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
285 ft²
ClimatisationChauffageWi-Fi (gratuit)
5
Chambre Supérieure, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
249 ft²
ClimatisationChauffageWi-Fi (gratuit)
5
Chambre Standard, 1 lit double
Détails de la chambre
1 Lit Double
Couchages 4
249 ft²
ClimatisationChauffageWi-Fi (gratuit)
6
Chambre Supérieure, 2 lits une place
Détails de la chambre
2 Lits Simples
Couchages 2
249 ft²
ClimatisationChauffageWi-Fi (gratuit)
9
Chambre Deluxe, 1 très grand lit, piscine privée
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
249 ft²
ClimatisationChauffageWi-Fi (gratuit)Piscine profonde
6
Chambre Standard, 2 lits une place
Détails de la chambre
2 Lits Simples
Couchages 2
249 ft²
ClimatisationChauffageWi-Fi (gratuit)
Avis des voyageurs sur Mangia's Brucoli, Sicily, Autograph Collection
8.5
Très bien
Basé sur 276 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après de nombreux avis, le Mangia's Brucoli, en Sicile, faisant partie de la collection Autograph Collection, est salué pour son cadre magnifique en bord de mer avec vue sur l'Etna, ses grandes piscines et son personnel généralement aimable. Cependant, des signalements récurrents font état d'un manque de personnel et d'un service au restaurant lent et irrégulier, surtout au petit-déjeuner.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après de nombreux avis, le Mangia's Brucoli, en Sicile, faisant partie de la collection Autograph Collection, est salué pour son cadre magnifique en bord de mer avec vue sur l'Etna, ses grandes piscines et son personnel généralement aimable. Cependant, des signalements récurrents font état d'un manque de personnel et d'un service au restaurant lent et irrégulier, surtout au petit-déjeuner.
Les installations sont nombreuses, avec une piscine remarquable, une salle de sport, un spa et des terrains de sport, bien que l'accès à la plage soit rocheux, certaines zones soient fermées hors saison et de nombreux escaliers réduisent l'accessibilité. Les chambres sont généralement rénovées, confortables et parfois spacieuses avec une vue magnifique, mais plusieurs sont sombres ou petites et des problèmes d'entretien occasionnels sont signalés. L'établissement est situé dans un cadre pittoresque et paisible, mais isolé, avec peu de commerces à proximité et une voiture souvent recommandée. Il convient particulièrement aux voyageurs qui privilégient le paysage et la détente à la proximité des villes.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les grandes piscines et les équipements variés (salle de sport, spa, courts de tennis/basketball, sports nautiques) sont appréciés, mais l'accès à la mer est rocheux, certaines zones ou activités sont parfois fermées et de nombreux escaliers rendent certaines parties de l'établissement difficiles d'accès.
Avis de voyageur à ce sujet
10
Boris
14 oct. 2023
·
A séjourné 4 nuits
Pros: A comfortable resort with a number of restaurants, activities and large and beautiful swimming pool. Cons: No sandy beach on site and nearby. The road from the highway to the hotel is tricky and of poor quality
Pros: A comfortable resort with a number of restaurants, activities and large and beautiful swimming pool. Cons: No sandy beach on site and nearby. The road from the highway to the hotel is tricky and of poor quality
8
Kimberly
26 oct. 2024
·
A séjourné 5 nuits
The resort has an array of facilities – pools, basketball and soccer courts, restaurant and spa. They also have a fair amount of dining options. The front desk staff were very helpful and kind. Georgia helped me find a local osteopath to treat a recurring back issue, which helped. I do think the house keeping of the rooms need to pay more attention to details – my room wasn’t swept properly and the bathroom has hair from the previous guest.
The resort has an array of facilities – pools, basketball and soccer courts, restaurant and spa. They also have a fair amount of dining options. The front desk staff were very helpful and kind. Georgia helped me find a local osteopath to treat a recurring back issue, which helped. I do think the house keeping of the rooms need to pay more attention to details – my room wasn’t swept properly and the bathroom has hair from the previous guest.
10
Olivier
25 août 2025
·
A séjourné 5 nuits
Tres belles installations, haut standing, piscine vue sur mer et acces privé sur mer. Chambre impeccable. Restauration sur place hors de prix. Aucune poubelle a dispo dans lensemble du parc et proche piscine.
Tres belles installations, haut standing, piscine vue sur mer et acces privé sur mer. Chambre impeccable. Restauration sur place hors de prix. Aucune poubelle a dispo dans lensemble du parc et proche piscine.
6
Alexandra
17 oct. 2024
·
A séjourné 5 nuits
Die Anlage ist sehr weitläufig und direkt am Meer (Felsküste) gelegen. Toller großer Pool und auch sonst viel Potential. Zimmer neu renoviert, größtenteils aber mit kleinen Fenstern und keinen Aussenbereichen. Wir hatten eine großzügige Suite mit separatem Wohnzimmer. Diese war sehr schön und komfortabel, leider mit wenig einladendem Aussenbereich. Service absolut chaotisch und auch die Qualität der Restaurants und deren Sauberkeit entspricht keinem 5 Sterne Standard. Leider waren zu unserer Zeit fast alle Restaurants, Bars und auch sonstige Einrichtungen (Kinderpool und Club) geschlossen. Lage sehr abseits, Auto empfehlenswert.
Die Anlage ist sehr weitläufig und direkt am Meer (Felsküste) gelegen. Toller großer Pool und auch sonst viel Potential. Zimmer neu renoviert, größtenteils aber mit kleinen Fenstern und keinen Aussenbereichen. Wir hatten eine großzügige Suite mit separatem Wohnzimmer. Diese war sehr schön und komfortabel, leider mit wenig einladendem Aussenbereich. Service absolut chaotisch und auch die Qualität der Restaurants und deren Sauberkeit entspricht keinem 5 Sterne Standard. Leider waren zu unserer Zeit fast alle Restaurants, Bars und auch sonstige Einrichtungen (Kinderpool und Club) geschlossen. Lage sehr abseits, Auto empfehlenswert.
4
Nina
12 mai 2024
·
A séjourné 13 nuits
The hotel has lovely clean rooms, BUT: biggest problem is the lack of service - poor service quality, personnel is not trained, long waiting lines for the cocktail bar, equipements and incredients missing, long waiting times (somedays over an hour for a drink and a sandwich), personel forgets commands very often / there is no pool bar - out of 5 restaurants only the buffet restaurant with a small and very expensive à la carte and a pizzeria open - pizza is delicious but the service is awful, long waiting times and lacking of dishes on the menu over two weeks (f.e. Burrata - the traditional italian mozzarella is missing) - poor service at the à la carte restaurants even if we payed 180 euros for 2 people; people are leaving after 1 hour without even having commanded - breakfast is good quality but the service often did not fill the missing plates and there is no changement of dishes - the pool is lovely and clean and large !! - there is NO acces to the sea, because the hotel did not maintain the acces, its only cliffs and concrete, also waste is laying around - the sun deck is closed - music is playing everywhere and everytime non stop! - beside a nice fitness room an d tennis courts there are no other activities such as pingpong or volleyball (closed) or billiard - contrary to what we were told, we did not see any live music at the bar - room service worked but it was complicated to order and they forget to retacke the plates - massage was pretty good
The hotel has lovely clean rooms, BUT: biggest problem is the lack of service - poor service quality, personnel is not trained, long waiting lines for the cocktail bar, equipements and incredients missing, long waiting times (somedays over an hour for a drink and a sandwich), personel forgets commands very often / there is no pool bar - out of 5 restaurants only the buffet restaurant with a small and very expensive à la carte and a pizzeria open - pizza is delicious but the service is awful, long waiting times and lacking of dishes on the menu over two weeks (f.e. Burrata - the traditional italian mozzarella is missing) - poor service at the à la carte restaurants even if we payed 180 euros for 2 people; people are leaving after 1 hour without even having commanded - breakfast is good quality but the service often did not fill the missing plates and there is no changement of dishes - the pool is lovely and clean and large !! - there is NO acces to the sea, because the hotel did not maintain the acces, its only cliffs and concrete, also waste is laying around - the sun deck is closed - music is playing everywhere and everytime non stop! - beside a nice fitness room an d tennis courts there are no other activities such as pingpong or volleyball (closed) or billiard - contrary to what we were told, we did not see any live music at the bar - room service worked but it was complicated to order and they forget to retacke the plates - massage was pretty good
10
Holly
20 juil. 2025
·
A séjourné 5 nuits
Beautiful resort with plenty to do. We had glorious weather and lived the pool areas and multiple access to the sea. Gym was great and we enjoyed all the dining options. We opted to to the wine tasting which was great - met some lovely people and the staff were great.
Beautiful resort with plenty to do. We had glorious weather and lived the pool areas and multiple access to the sea. Gym was great and we enjoyed all the dining options. We opted to to the wine tasting which was great - met some lovely people and the staff were great.
10
Jeremie
16 juin 2024
·
A séjourné 2 nuits
Super séjour je recommande vivement cet établissement ! Les plus: le copieux et de très bonne qualité petit déjeuner en buffet, les services de l’hôtel : piscine à perte de vue sur la mer, plages aménagées, paddle, kayak, tennis, wellness center et bien d’autres! Jolie chambre, bien aménagée, même si c’était la standard (petite). Le petit moins : réserver bien à l’avance les restaurants même si sur le moment pas grand monde..
Super séjour je recommande vivement cet établissement ! Les plus: le copieux et de très bonne qualité petit déjeuner en buffet, les services de l’hôtel : piscine à perte de vue sur la mer, plages aménagées, paddle, kayak, tennis, wellness center et bien d’autres! Jolie chambre, bien aménagée, même si c’était la standard (petite). Le petit moins : réserver bien à l’avance les restaurants même si sur le moment pas grand monde..
10
Danielle
23 août 2025
·
A séjourné 6 nuits
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
10
Sarah
9 sept. 2025
·
A séjourné 3 nuits
Beautiful property with lovely pool and ladders into the sea. Staff very friendly & great dining options. Very peaceful resort with lovely views of Etna from the sea shore.
Beautiful property with lovely pool and ladders into the sea. Staff very friendly & great dining options. Very peaceful resort with lovely views of Etna from the sea shore.
8
Sofia
10 sept. 2024
·
A séjourné 1 nuit
Punti di forza: parti comuni, il verde, la zona piscina, il panorama, i ristoranti, la pulizia, disponibilità del personale, la ristrutturazione. Punti di debolezza: forse il materasso, l'aria condizionata rumorosa, la mancanza di accessi comodi al mare, qualche distributore di acqua oltre quello nella hall.
Punti di forza: parti comuni, il verde, la zona piscina, il panorama, i ristoranti, la pulizia, disponibilità del personale, la ristrutturazione. Punti di debolezza: forse il materasso, l'aria condizionata rumorosa, la mancanza di accessi comodi al mare, qualche distributore di acqua oltre quello nella hall.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires concernant la propreté sont mitigés : plusieurs clients ont trouvé les chambres et les espaces extérieurs très propres, tandis que d'autres ont signalé des oublis de ménage, des zones publiques ou des plages sales et des salles de bains nécessitant une attention plus fréquente.
Avis de voyageur à ce sujet
8
Kimberly
26 oct. 2024
·
A séjourné 5 nuits
The resort has an array of facilities – pools, basketball and soccer courts, restaurant and spa. They also have a fair amount of dining options. The front desk staff were very helpful and kind. Georgia helped me find a local osteopath to treat a recurring back issue, which helped. I do think the house keeping of the rooms need to pay more attention to details – my room wasn’t swept properly and the bathroom has hair from the previous guest.
The resort has an array of facilities – pools, basketball and soccer courts, restaurant and spa. They also have a fair amount of dining options. The front desk staff were very helpful and kind. Georgia helped me find a local osteopath to treat a recurring back issue, which helped. I do think the house keeping of the rooms need to pay more attention to details – my room wasn’t swept properly and the bathroom has hair from the previous guest.
6
Daryoush
5 août 2025
·
A séjourné 7 nuits
ChatGPT You said: Write to brucoli mangia hotel manager . Explain the check in was not good . The people tried to give us a room whoch was not what we booked as the porter told my partner. Then the receptionchanged the room. When I joined on Monday 28th when I joined my partner the room was clean but every day the room was not cleaned well. I took video. I called reception everyday to ask to send someone to change the sheets . The sheets where getting so dirty every day . You literally could see dots every morning but it was not changed . I took a video that the hair is everywhere . The cleaners were not cleaning the floor. Also not the floor of the shower . I have to say I stayed in diffrebt countries . The sky lounge of Mirage hotel in vegas . Its 5 star . Your hotel cleaning system definitely 2 star not suitable for some one like me who pays to stay in a clean area. The hairdryer was not working I asked for new one never recived . I asked for wine bottle opener from reception .I called them back after1 hour and they brought it after 1.30 hours. When we wanted to checkout asked for porter at 10.40 they did not sent until 11.35 I went to the reception and said we have to catch flight . Reception did not even apologised . So I have to say I did not get what I paid for . Therefore requesting a compensation or I have to open dispute. ChatGPT said: Here’s a polished and professional draft of your complaint letter to Brucoli Mangia Hotel management: Subject: Complaint Rega
ChatGPT You said: Write to brucoli mangia hotel manager . Explain the check in was not good . The people tried to give us a room whoch was not what we booked as the porter told my partner. Then the receptionchanged the room. When I joined on Monday 28th when I joined my partner the room was clean but every day the room was not cleaned well. I took video. I called reception everyday to ask to send someone to change the sheets . The sheets where getting so dirty every day . You literally could see dots every morning but it was not changed . I took a video that the hair is everywhere . The cleaners were not cleaning the floor. Also not the floor of the shower . I have to say I stayed in diffrebt countries . The sky lounge of Mirage hotel in vegas . Its 5 star . Your hotel cleaning system definitely 2 star not suitable for some one like me who pays to stay in a clean area. The hairdryer was not working I asked for new one never recived . I asked for wine bottle opener from reception .I called them back after1 hour and they brought it after 1.30 hours. When we wanted to checkout asked for porter at 10.40 they did not sent until 11.35 I went to the reception and said we have to catch flight . Reception did not even apologised . So I have to say I did not get what I paid for . Therefore requesting a compensation or I have to open dispute. ChatGPT said: Here’s a polished and professional draft of your complaint letter to Brucoli Mangia Hotel management: Subject: Complaint Rega
6
STEPHANIE
27 juin 2025
·
A séjourné 1 nuit
Overall a bit disappointing. The lounge chair area on the beach, which was something that was a deciding factor for us, wasn't even open. Also, the natural swimming pool area was very dirty with floating trash and trash around that beach area (with the lounge cushions). There was a concert doing sound checks all afternoon which was very disruptive when we came to relax. Also our tv and hair dryer was broken. The wait staff at the pool were unhelpful and not attentive.
Overall a bit disappointing. The lounge chair area on the beach, which was something that was a deciding factor for us, wasn't even open. Also, the natural swimming pool area was very dirty with floating trash and trash around that beach area (with the lounge cushions). There was a concert doing sound checks all afternoon which was very disruptive when we came to relax. Also our tv and hair dryer was broken. The wait staff at the pool were unhelpful and not attentive.
8
Dana
2 oct. 2025
·
A séjourné 4 nuits
Everything was clean and well taken care of. The staff there was lovely, there just weren’t enough of them! It was clear it was just after high season.
Everything was clean and well taken care of. The staff there was lovely, there just weren’t enough of them! It was clear it was just after high season.
10
Gál
19 oct. 2025
·
A séjourné 4 nuits
Tiszta szoba es szalloda, kedves szemelyzet,gyonyoru kornyezet!
Tiszta szoba es szalloda, kedves szemelyzet,gyonyoru kornyezet!
4
Nina
12 mai 2024
·
A séjourné 13 nuits
The hotel has lovely clean rooms, BUT: biggest problem is the lack of service - poor service quality, personnel is not trained, long waiting lines for the cocktail bar, equipements and incredients missing, long waiting times (somedays over an hour for a drink and a sandwich), personel forgets commands very often / there is no pool bar - out of 5 restaurants only the buffet restaurant with a small and very expensive à la carte and a pizzeria open - pizza is delicious but the service is awful, long waiting times and lacking of dishes on the menu over two weeks (f.e. Burrata - the traditional italian mozzarella is missing) - poor service at the à la carte restaurants even if we payed 180 euros for 2 people; people are leaving after 1 hour without even having commanded - breakfast is good quality but the service often did not fill the missing plates and there is no changement of dishes - the pool is lovely and clean and large !! - there is NO acces to the sea, because the hotel did not maintain the acces, its only cliffs and concrete, also waste is laying around - the sun deck is closed - music is playing everywhere and everytime non stop! - beside a nice fitness room an d tennis courts there are no other activities such as pingpong or volleyball (closed) or billiard - contrary to what we were told, we did not see any live music at the bar - room service worked but it was complicated to order and they forget to retacke the plates - massage was pretty good
The hotel has lovely clean rooms, BUT: biggest problem is the lack of service - poor service quality, personnel is not trained, long waiting lines for the cocktail bar, equipements and incredients missing, long waiting times (somedays over an hour for a drink and a sandwich), personel forgets commands very often / there is no pool bar - out of 5 restaurants only the buffet restaurant with a small and very expensive à la carte and a pizzeria open - pizza is delicious but the service is awful, long waiting times and lacking of dishes on the menu over two weeks (f.e. Burrata - the traditional italian mozzarella is missing) - poor service at the à la carte restaurants even if we payed 180 euros for 2 people; people are leaving after 1 hour without even having commanded - breakfast is good quality but the service often did not fill the missing plates and there is no changement of dishes - the pool is lovely and clean and large !! - there is NO acces to the sea, because the hotel did not maintain the acces, its only cliffs and concrete, also waste is laying around - the sun deck is closed - music is playing everywhere and everytime non stop! - beside a nice fitness room an d tennis courts there are no other activities such as pingpong or volleyball (closed) or billiard - contrary to what we were told, we did not see any live music at the bar - room service worked but it was complicated to order and they forget to retacke the plates - massage was pretty good
8
Newell
8 août 2025
·
A séjourné 2 nuits
The property is awesome but could use a little attention to detail. Upon greeting it would be nice to learn of the properties amenities (I.e. tennis courts with lessons available). Which restaurants are open when, and some visitor conveniences would be nice - snorkel gear, tennis rackets. The toilets by the beach should be checked regularly for cleanliness.
The property is awesome but could use a little attention to detail. Upon greeting it would be nice to learn of the properties amenities (I.e. tennis courts with lessons available). Which restaurants are open when, and some visitor conveniences would be nice - snorkel gear, tennis rackets. The toilets by the beach should be checked regularly for cleanliness.
6
Stefanie
2 oct. 2023
·
A séjourné 7 nuits
Unfortunately the staff was very slow and unsafe. The food was way too expensive for the quality. The room was also very dusty and it hadn't been vacuumed once in 7 days. You had to clear the breakfast tables yourself to get a seat. In itself a very nice hotel but the service and cleanliness really need to be improved.
Unfortunately the staff was very slow and unsafe. The food was way too expensive for the quality. The room was also very dusty and it hadn't been vacuumed once in 7 days. You had to clear the breakfast tables yourself to get a seat. In itself a very nice hotel but the service and cleanliness really need to be improved.
6
Martijn
23 oct. 2024
·
A séjourné 4 nuits
This property has definitely potential, the rooms are nice, space and looks but not clean. There was a left over of room service on the corridor when we arrived and only after we told the receptionist to clean it, it was taken away (3 days later) The food is over priced and low quality The location is very remote, there is a town next to the resort but there is not much. Overall not a real 5 star place.
This property has definitely potential, the rooms are nice, space and looks but not clean. There was a left over of room service on the corridor when we arrived and only after we told the receptionist to clean it, it was taken away (3 days later) The food is over priced and low quality The location is very remote, there is a town next to the resort but there is not much. Overall not a real 5 star place.
8
Sofia
10 sept. 2024
·
A séjourné 1 nuit
Punti di forza: parti comuni, il verde, la zona piscina, il panorama, i ristoranti, la pulizia, disponibilità del personale, la ristrutturazione. Punti di debolezza: forse il materasso, l'aria condizionata rumorosa, la mancanza di accessi comodi al mare, qualche distributore di acqua oltre quello nella hall.
Punti di forza: parti comuni, il verde, la zona piscina, il panorama, i ristoranti, la pulizia, disponibilità del personale, la ristrutturazione. Punti di debolezza: forse il materasso, l'aria condizionata rumorosa, la mancanza di accessi comodi al mare, qualche distributore di acqua oltre quello nella hall.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
De nombreuses chambres sont rénovées, confortables et parfois spacieuses avec vue sur la mer ou l'Etna, mais d'autres semblent sombres ou petites, manquent d'espace extérieur et présentent occasionnellement des équipements cassés ou des catégories incompatibles.
Avis de voyageur à ce sujet
8
Tom
27 juil. 2025
·
A séjourné 3 nuits
It is an ok resort, but not with the extra finish line. We got a poor room compared with category (deluxe with sea view), it was no sea view, smaller than promised (not 25sqm), and no balcony or seating outside.
It is an ok resort, but not with the extra finish line. We got a poor room compared with category (deluxe with sea view), it was no sea view, smaller than promised (not 25sqm), and no balcony or seating outside.
10
Hans
11 juin 2025
·
A séjourné 1 nuit
Positief: personeel bij incheckbalie en ontvangst in het algemeen. De kamers zijn echt top, schoon en ruim en van alle gemakken voorzien. Echt wat je van een 5 sterren hotel mag verwachten. Het ontbijtbuffet is ook werkelijk over de top. Echter, dan blijkt het diner buffet een grote illusie, in ons geval dan. Veel gerechten waren op en werden niet meer bijgevuld, ondanks dat het buffet nog een uur open was. Ook het personeel in het buffet restaurant is moeilijk te benaderen en wanneer wij met 6 persoen water bestelden, kregen we een reeds aangebroken fles voorgeschoteld. Dit werd gelukkig door een collega snel verholpen. Al met al, zeker geen 5 sterren waardig.
Positief: personeel bij incheckbalie en ontvangst in het algemeen. De kamers zijn echt top, schoon en ruim en van alle gemakken voorzien. Echt wat je van een 5 sterren hotel mag verwachten. Het ontbijtbuffet is ook werkelijk over de top. Echter, dan blijkt het diner buffet een grote illusie, in ons geval dan. Veel gerechten waren op en werden niet meer bijgevuld, ondanks dat het buffet nog een uur open was. Ook het personeel in het buffet restaurant is moeilijk te benaderen en wanneer wij met 6 persoen water bestelden, kregen we een reeds aangebroken fles voorgeschoteld. Dit werd gelukkig door een collega snel verholpen. Al met al, zeker geen 5 sterren waardig.
6
STEPHANIE
27 juin 2025
·
A séjourné 1 nuit
Overall a bit disappointing. The lounge chair area on the beach, which was something that was a deciding factor for us, wasn't even open. Also, the natural swimming pool area was very dirty with floating trash and trash around that beach area (with the lounge cushions). There was a concert doing sound checks all afternoon which was very disruptive when we came to relax. Also our tv and hair dryer was broken. The wait staff at the pool were unhelpful and not attentive.
Overall a bit disappointing. The lounge chair area on the beach, which was something that was a deciding factor for us, wasn't even open. Also, the natural swimming pool area was very dirty with floating trash and trash around that beach area (with the lounge cushions). There was a concert doing sound checks all afternoon which was very disruptive when we came to relax. Also our tv and hair dryer was broken. The wait staff at the pool were unhelpful and not attentive.
10
Wendy
1 août 2025
·
A séjourné 4 nuits
Beautiful property, lovely room ,amazing view of etna. restaurants were only meh and disappointing. But excellent restaurants to be found in ortigia and catania
Beautiful property, lovely room ,amazing view of etna. restaurants were only meh and disappointing. But excellent restaurants to be found in ortigia and catania
10
Olivier
25 août 2025
·
A séjourné 5 nuits
Tres belles installations, haut standing, piscine vue sur mer et acces privé sur mer. Chambre impeccable. Restauration sur place hors de prix. Aucune poubelle a dispo dans lensemble du parc et proche piscine.
Tres belles installations, haut standing, piscine vue sur mer et acces privé sur mer. Chambre impeccable. Restauration sur place hors de prix. Aucune poubelle a dispo dans lensemble du parc et proche piscine.
2
AMY
12 août 2023
·
A séjourné 1 nuit
Tiny rooms. I was charged a much higher price through Expedia than other sites. Hair dryer in room didn’t work. No conditioner. Less sun beds than Unico members. Poor attitude of staff. Dated pool facilities even though renovated. A sub par hotel for the low end all inclusive crowd that doesn’t need service
Tiny rooms. I was charged a much higher price through Expedia than other sites. Hair dryer in room didn’t work. No conditioner. Less sun beds than Unico members. Poor attitude of staff. Dated pool facilities even though renovated. A sub par hotel for the low end all inclusive crowd that doesn’t need service
6
Alexandra
17 oct. 2024
·
A séjourné 5 nuits
Die Anlage ist sehr weitläufig und direkt am Meer (Felsküste) gelegen. Toller großer Pool und auch sonst viel Potential. Zimmer neu renoviert, größtenteils aber mit kleinen Fenstern und keinen Aussenbereichen. Wir hatten eine großzügige Suite mit separatem Wohnzimmer. Diese war sehr schön und komfortabel, leider mit wenig einladendem Aussenbereich. Service absolut chaotisch und auch die Qualität der Restaurants und deren Sauberkeit entspricht keinem 5 Sterne Standard. Leider waren zu unserer Zeit fast alle Restaurants, Bars und auch sonstige Einrichtungen (Kinderpool und Club) geschlossen. Lage sehr abseits, Auto empfehlenswert.
Die Anlage ist sehr weitläufig und direkt am Meer (Felsküste) gelegen. Toller großer Pool und auch sonst viel Potential. Zimmer neu renoviert, größtenteils aber mit kleinen Fenstern und keinen Aussenbereichen. Wir hatten eine großzügige Suite mit separatem Wohnzimmer. Diese war sehr schön und komfortabel, leider mit wenig einladendem Aussenbereich. Service absolut chaotisch und auch die Qualität der Restaurants und deren Sauberkeit entspricht keinem 5 Sterne Standard. Leider waren zu unserer Zeit fast alle Restaurants, Bars und auch sonstige Einrichtungen (Kinderpool und Club) geschlossen. Lage sehr abseits, Auto empfehlenswert.
8
Laura
5 sept. 2024
·
A séjourné 5 nuits
No opportunity to hang up beach twowels and beach wear at terrace, no terrace furniture Room very dark Same selection of cheese every morning We loved the smell in the Resort and Room Very friendly and helping Staff Bed very comfortable
No opportunity to hang up beach twowels and beach wear at terrace, no terrace furniture Room very dark Same selection of cheese every morning We loved the smell in the Resort and Room Very friendly and helping Staff Bed very comfortable
6
Nathan
7 juin 2025
·
A séjourné 7 nuits
Positives: - reception staff are extremely welcoming and helpful - the main pool is great - variety of food options at dinner buffet Negatives: - breakfast / dinner / poolside service is terrible, inefficient and chaotic (tables not cleared, food not replenished, no knives and forks etc) - management issue not the fault of any of the servers - generally quite dated look to the resort - rooms are too dark - no water to shower one evening - overpriced
Positives: - reception staff are extremely welcoming and helpful - the main pool is great - variety of food options at dinner buffet Negatives: - breakfast / dinner / poolside service is terrible, inefficient and chaotic (tables not cleared, food not replenished, no knives and forks etc) - management issue not the fault of any of the servers - generally quite dated look to the resort - rooms are too dark - no water to shower one evening - overpriced
10
Danielle
23 août 2025
·
A séjourné 6 nuits
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme aimable et serviable, mais un manque de personnel récurrent entraîne un service lent, sujet aux erreurs ou chaotique dans les restaurants, les bars et au petit-déjeuner, avec des réponses tardives aux demandes.
Avis de voyageur à ce sujet
2
Alexis
23 août 2024
·
A séjourné 8 nuits
Service client horrible voire inexistant Réceptionnistes qui nous ont pris pour des imbeciles (2 hommes) : notre chambre sentait l’humidité, nous avons demandé à changer de chambre ils nous ont répondu que notre catégorie de chambre (standard) n’était disponible que dans un bâtiment (9) pas les autres et qu’ils n’avaient pas de solution car ils étaient pleins. 2 jours plus tard odeur d’égout et réveil nauséeux (nous avons un bébé de 6mois) , leur collègue, une femme charmante, nous a changé de bloc (7) pour exactement la même catégorie de chambre Restauration : MAUVAISE et prix exorbitant. Serveurs extrêmement lents, nonchalants, voire hautains (on nous a fait comprendre que notre bébé était de trop dans sa poussette) Ménage : pas de gel douche dans la chambre à l’arrivée ni le lendemain. Tasses à café encore sales (noirâtre dans le fond), assiettes collantes en dessous (chewing-gum). De plus les femmes de ménage tapent dans le mini bar et on essaie de vous le facturer sur vous. Hôtel à fuir ! Ce qui est dommage car le cadre est magnifique, mais à part cela, il n’a absolument rien d’un 5 étoiles. De manière générale, le personnel est incompétent et désagréable.
Service client horrible voire inexistant Réceptionnistes qui nous ont pris pour des imbeciles (2 hommes) : notre chambre sentait l’humidité, nous avons demandé à changer de chambre ils nous ont répondu que notre catégorie de chambre (standard) n’était disponible que dans un bâtiment (9) pas les autres et qu’ils n’avaient pas de solution car ils étaient pleins. 2 jours plus tard odeur d’égout et réveil nauséeux (nous avons un bébé de 6mois) , leur collègue, une femme charmante, nous a changé de bloc (7) pour exactement la même catégorie de chambre Restauration : MAUVAISE et prix exorbitant. Serveurs extrêmement lents, nonchalants, voire hautains (on nous a fait comprendre que notre bébé était de trop dans sa poussette) Ménage : pas de gel douche dans la chambre à l’arrivée ni le lendemain. Tasses à café encore sales (noirâtre dans le fond), assiettes collantes en dessous (chewing-gum). De plus les femmes de ménage tapent dans le mini bar et on essaie de vous le facturer sur vous. Hôtel à fuir ! Ce qui est dommage car le cadre est magnifique, mais à part cela, il n’a absolument rien d’un 5 étoiles. De manière générale, le personnel est incompétent et désagréable.
10
Stephanie
21 sept. 2025
·
A séjourné 3 nuits
This is a gorgeous resort hotel that has excellent service, beautiful location. The pool is next level gorgeous next to sea. Good dining. Excellent staff and concierge can book day trips. Just note that beach access is too rocky to swim. There are many stairs all around so hotel is not accessible. Also not much near by. Highly recommend. Very romantic destination. Great honeymoon location. Very happy with our stay. Thank you!
This is a gorgeous resort hotel that has excellent service, beautiful location. The pool is next level gorgeous next to sea. Good dining. Excellent staff and concierge can book day trips. Just note that beach access is too rocky to swim. There are many stairs all around so hotel is not accessible. Also not much near by. Highly recommend. Very romantic destination. Great honeymoon location. Very happy with our stay. Thank you!
2
Meghan
6 août 2024
·
A séjourné 1 nuit
Arrived earlier than check in - told to use the facilities in the meantime and they’d call us when the room was ready. But they didn’t. Then gave us limited information at check in like eg where breakfast was. Waiters genuinely didn’t have a clue - such slow service. Worst meal of my life at Lime Bar. Staff didn’t tidy up after previous guests. The room smelt of very strong cleaning products but not in the positive sense. Corridors leading to our room reminded me of an old people’s home. Nothing about this was 5 star. Very lovely waiter at the sushi restaurant, however. He was the only positive.
Arrived earlier than check in - told to use the facilities in the meantime and they’d call us when the room was ready. But they didn’t. Then gave us limited information at check in like eg where breakfast was. Waiters genuinely didn’t have a clue - such slow service. Worst meal of my life at Lime Bar. Staff didn’t tidy up after previous guests. The room smelt of very strong cleaning products but not in the positive sense. Corridors leading to our room reminded me of an old people’s home. Nothing about this was 5 star. Very lovely waiter at the sushi restaurant, however. He was the only positive.
8
Dana
2 oct. 2025
·
A séjourné 4 nuits
Everything was clean and well taken care of. The staff there was lovely, there just weren’t enough of them! It was clear it was just after high season.
Everything was clean and well taken care of. The staff there was lovely, there just weren’t enough of them! It was clear it was just after high season.
8
Marek
4 août 2024
·
A séjourné 7 nuits
Generally very low level of services in restaurants, bars and also reception
Generally very low level of services in restaurants, bars and also reception
4
Nina
12 mai 2024
·
A séjourné 13 nuits
The hotel has lovely clean rooms, BUT: biggest problem is the lack of service - poor service quality, personnel is not trained, long waiting lines for the cocktail bar, equipements and incredients missing, long waiting times (somedays over an hour for a drink and a sandwich), personel forgets commands very often / there is no pool bar - out of 5 restaurants only the buffet restaurant with a small and very expensive à la carte and a pizzeria open - pizza is delicious but the service is awful, long waiting times and lacking of dishes on the menu over two weeks (f.e. Burrata - the traditional italian mozzarella is missing) - poor service at the à la carte restaurants even if we payed 180 euros for 2 people; people are leaving after 1 hour without even having commanded - breakfast is good quality but the service often did not fill the missing plates and there is no changement of dishes - the pool is lovely and clean and large !! - there is NO acces to the sea, because the hotel did not maintain the acces, its only cliffs and concrete, also waste is laying around - the sun deck is closed - music is playing everywhere and everytime non stop! - beside a nice fitness room an d tennis courts there are no other activities such as pingpong or volleyball (closed) or billiard - contrary to what we were told, we did not see any live music at the bar - room service worked but it was complicated to order and they forget to retacke the plates - massage was pretty good
The hotel has lovely clean rooms, BUT: biggest problem is the lack of service - poor service quality, personnel is not trained, long waiting lines for the cocktail bar, equipements and incredients missing, long waiting times (somedays over an hour for a drink and a sandwich), personel forgets commands very often / there is no pool bar - out of 5 restaurants only the buffet restaurant with a small and very expensive à la carte and a pizzeria open - pizza is delicious but the service is awful, long waiting times and lacking of dishes on the menu over two weeks (f.e. Burrata - the traditional italian mozzarella is missing) - poor service at the à la carte restaurants even if we payed 180 euros for 2 people; people are leaving after 1 hour without even having commanded - breakfast is good quality but the service often did not fill the missing plates and there is no changement of dishes - the pool is lovely and clean and large !! - there is NO acces to the sea, because the hotel did not maintain the acces, its only cliffs and concrete, also waste is laying around - the sun deck is closed - music is playing everywhere and everytime non stop! - beside a nice fitness room an d tennis courts there are no other activities such as pingpong or volleyball (closed) or billiard - contrary to what we were told, we did not see any live music at the bar - room service worked but it was complicated to order and they forget to retacke the plates - massage was pretty good
6
Stefanie
2 oct. 2023
·
A séjourné 7 nuits
Unfortunately the staff was very slow and unsafe. The food was way too expensive for the quality. The room was also very dusty and it hadn't been vacuumed once in 7 days. You had to clear the breakfast tables yourself to get a seat. In itself a very nice hotel but the service and cleanliness really need to be improved.
Unfortunately the staff was very slow and unsafe. The food was way too expensive for the quality. The room was also very dusty and it hadn't been vacuumed once in 7 days. You had to clear the breakfast tables yourself to get a seat. In itself a very nice hotel but the service and cleanliness really need to be improved.
6
Nathan
7 juin 2025
·
A séjourné 7 nuits
Positives: - reception staff are extremely welcoming and helpful - the main pool is great - variety of food options at dinner buffet Negatives: - breakfast / dinner / poolside service is terrible, inefficient and chaotic (tables not cleared, food not replenished, no knives and forks etc) - management issue not the fault of any of the servers - generally quite dated look to the resort - rooms are too dark - no water to shower one evening - overpriced
Positives: - reception staff are extremely welcoming and helpful - the main pool is great - variety of food options at dinner buffet Negatives: - breakfast / dinner / poolside service is terrible, inefficient and chaotic (tables not cleared, food not replenished, no knives and forks etc) - management issue not the fault of any of the servers - generally quite dated look to the resort - rooms are too dark - no water to shower one evening - overpriced
10
Danielle
23 août 2025
·
A séjourné 6 nuits
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
6
Kasper
30 juil. 2025
·
A séjourné 5 nuits
Beautiful hotel and surroundings, but the staff is incompetent. They are nice and not rude, they are just plain incompetent. Almost every order at restaurants or bars gets messed up.
Beautiful hotel and surroundings, but the staff is incompetent. They are nice and not rude, they are just plain incompetent. Almost every order at restaurants or bars gets messed up.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre pittoresque et paisible en bord de mer avec vue sur l'Etna, mais relativement isolé avec peu de commerces à proximité et une voiture généralement recommandée ; la plage est rocheuse plutôt que sablonneuse et l'accès peut être difficile.
Avis de voyageur à ce sujet
10
Boris
14 oct. 2023
·
A séjourné 4 nuits
Pros: A comfortable resort with a number of restaurants, activities and large and beautiful swimming pool. Cons: No sandy beach on site and nearby. The road from the highway to the hotel is tricky and of poor quality
Pros: A comfortable resort with a number of restaurants, activities and large and beautiful swimming pool. Cons: No sandy beach on site and nearby. The road from the highway to the hotel is tricky and of poor quality
10
Stephanie
21 sept. 2025
·
A séjourné 3 nuits
This is a gorgeous resort hotel that has excellent service, beautiful location. The pool is next level gorgeous next to sea. Good dining. Excellent staff and concierge can book day trips. Just note that beach access is too rocky to swim. There are many stairs all around so hotel is not accessible. Also not much near by. Highly recommend. Very romantic destination. Great honeymoon location. Very happy with our stay. Thank you!
This is a gorgeous resort hotel that has excellent service, beautiful location. The pool is next level gorgeous next to sea. Good dining. Excellent staff and concierge can book day trips. Just note that beach access is too rocky to swim. There are many stairs all around so hotel is not accessible. Also not much near by. Highly recommend. Very romantic destination. Great honeymoon location. Very happy with our stay. Thank you!
8
Nicole
2 oct. 2023
·
A séjourné 4 nuits
Pools and sun bed area by the ocean are amazing. Breakfast is good and the restaurants are decent. The service is not that great but I would not expect much more from a hotel in Sicily. One thing that was a disappointment was the ”boat service” to Brucoli that didn’t go a single day during our stay due to bad weather. However the weather was fine and instead we had to take a taci for 20€. Overall good stay
Pools and sun bed area by the ocean are amazing. Breakfast is good and the restaurants are decent. The service is not that great but I would not expect much more from a hotel in Sicily. One thing that was a disappointment was the ”boat service” to Brucoli that didn’t go a single day during our stay due to bad weather. However the weather was fine and instead we had to take a taci for 20€. Overall good stay
8
michael
7 juin 2025
·
A séjourné 2 nuits
an unique site, beautiful landscape, view of the Etna and the sea all around, many private sitting to admire nature
an unique site, beautiful landscape, view of the Etna and the sea all around, many private sitting to admire nature
6
Martijn
23 oct. 2024
·
A séjourné 4 nuits
This property has definitely potential, the rooms are nice, space and looks but not clean. There was a left over of room service on the corridor when we arrived and only after we told the receptionist to clean it, it was taken away (3 days later) The food is over priced and low quality The location is very remote, there is a town next to the resort but there is not much. Overall not a real 5 star place.
This property has definitely potential, the rooms are nice, space and looks but not clean. There was a left over of room service on the corridor when we arrived and only after we told the receptionist to clean it, it was taken away (3 days later) The food is over priced and low quality The location is very remote, there is a town next to the resort but there is not much. Overall not a real 5 star place.
10
Tuo
13 juil. 2024
·
A séjourné 5 nuits
Expensive view to the sea and Etna, shockingly beautiful
Expensive view to the sea and Etna, shockingly beautiful
10
Danielle
23 août 2025
·
A séjourné 6 nuits
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
8
Sebastien
7 oct. 2024
·
A séjourné 4 nuits
Very Nice place but need a car to visit around this place
Very Nice place but need a car to visit around this place
10
Alistair
20 sept. 2024
·
A séjourné 4 nuits
A really peaceful stay in a very well equipped resort. We stayed in a superior suite which was absolutely excellent and the food on offer was always to a high standard. We had a car so it was easy to visit the neighbouring towns and villages but without a car it would have been impossible. Therefore, if you want to see more than just the hotel you do need a rental. Overall very pleased.
A really peaceful stay in a very well equipped resort. We stayed in a superior suite which was absolutely excellent and the food on offer was always to a high standard. We had a car so it was easy to visit the neighbouring towns and villages but without a car it would have been impossible. Therefore, if you want to see more than just the hotel you do need a rental. Overall very pleased.
10
Sarah
9 sept. 2025
·
A séjourné 3 nuits
Beautiful property with lovely pool and ladders into the sea. Staff very friendly & great dining options. Very peaceful resort with lovely views of Etna from the sea shore.
Beautiful property with lovely pool and ladders into the sea. Staff very friendly & great dining options. Very peaceful resort with lovely views of Etna from the sea shore.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Il y a plusieurs restaurants et certains plats exceptionnels (dont japonais) et d'excellents petits-déjeuners, mais de nombreux avis font état de prix élevés, d'ouvertures limitées, d'un réapprovisionnement insuffisant et d'un service lent ou confus, les buffets du dîner étant souvent décevants.
Avis de voyageur à ce sujet
10
Stephanie
21 sept. 2025
·
A séjourné 3 nuits
This is a gorgeous resort hotel that has excellent service, beautiful location. The pool is next level gorgeous next to sea. Good dining. Excellent staff and concierge can book day trips. Just note that beach access is too rocky to swim. There are many stairs all around so hotel is not accessible. Also not much near by. Highly recommend. Very romantic destination. Great honeymoon location. Very happy with our stay. Thank you!
This is a gorgeous resort hotel that has excellent service, beautiful location. The pool is next level gorgeous next to sea. Good dining. Excellent staff and concierge can book day trips. Just note that beach access is too rocky to swim. There are many stairs all around so hotel is not accessible. Also not much near by. Highly recommend. Very romantic destination. Great honeymoon location. Very happy with our stay. Thank you!
6
Hugues Le
21 oct. 2023
·
A séjourné 4 nuits
Très bien sauf la nourriture
Très bien sauf la nourriture
10
Hans
11 juin 2025
·
A séjourné 1 nuit
Positief: personeel bij incheckbalie en ontvangst in het algemeen. De kamers zijn echt top, schoon en ruim en van alle gemakken voorzien. Echt wat je van een 5 sterren hotel mag verwachten. Het ontbijtbuffet is ook werkelijk over de top. Echter, dan blijkt het diner buffet een grote illusie, in ons geval dan. Veel gerechten waren op en werden niet meer bijgevuld, ondanks dat het buffet nog een uur open was. Ook het personeel in het buffet restaurant is moeilijk te benaderen en wanneer wij met 6 persoen water bestelden, kregen we een reeds aangebroken fles voorgeschoteld. Dit werd gelukkig door een collega snel verholpen. Al met al, zeker geen 5 sterren waardig.
Positief: personeel bij incheckbalie en ontvangst in het algemeen. De kamers zijn echt top, schoon en ruim en van alle gemakken voorzien. Echt wat je van een 5 sterren hotel mag verwachten. Het ontbijtbuffet is ook werkelijk over de top. Echter, dan blijkt het diner buffet een grote illusie, in ons geval dan. Veel gerechten waren op en werden niet meer bijgevuld, ondanks dat het buffet nog een uur open was. Ook het personeel in het buffet restaurant is moeilijk te benaderen en wanneer wij met 6 persoen water bestelden, kregen we een reeds aangebroken fles voorgeschoteld. Dit werd gelukkig door een collega snel verholpen. Al met al, zeker geen 5 sterren waardig.
10
Olivier
25 août 2025
·
A séjourné 5 nuits
Tres belles installations, haut standing, piscine vue sur mer et acces privé sur mer. Chambre impeccable. Restauration sur place hors de prix. Aucune poubelle a dispo dans lensemble du parc et proche piscine.
Tres belles installations, haut standing, piscine vue sur mer et acces privé sur mer. Chambre impeccable. Restauration sur place hors de prix. Aucune poubelle a dispo dans lensemble du parc et proche piscine.
8
Hans
22 juin 2025
·
A séjourné 3 nuits
Goed en schoon hotel, echt 5 sterren waardig! Helaas geen liften aanwezig en grote afstanden tussen onderlinge locaties (zwembad, restaurant, kamers e.d.) Onze ervaring met het buffettestaurant voor het dinner viel helaas erg tegen. Geen keuze tussen vlees, vis, kip of wat dan ook. Alleen wat onbeduindende schenkels. Als er iets wel lekker was, was dat steeds op en moest dan bijgemaakt worden. Het ontbijtbuffet daar in tegen was dan wel weer rijkelijk gevuld met alles erop en eraan. Het personeel was zeer wisselend, sommige erg aardig en sommige erg afstandelijk.
Goed en schoon hotel, echt 5 sterren waardig! Helaas geen liften aanwezig en grote afstanden tussen onderlinge locaties (zwembad, restaurant, kamers e.d.) Onze ervaring met het buffettestaurant voor het dinner viel helaas erg tegen. Geen keuze tussen vlees, vis, kip of wat dan ook. Alleen wat onbeduindende schenkels. Als er iets wel lekker was, was dat steeds op en moest dan bijgemaakt worden. Het ontbijtbuffet daar in tegen was dan wel weer rijkelijk gevuld met alles erop en eraan. Het personeel was zeer wisselend, sommige erg aardig en sommige erg afstandelijk.
4
Nina
12 mai 2024
·
A séjourné 13 nuits
The hotel has lovely clean rooms, BUT: biggest problem is the lack of service - poor service quality, personnel is not trained, long waiting lines for the cocktail bar, equipements and incredients missing, long waiting times (somedays over an hour for a drink and a sandwich), personel forgets commands very often / there is no pool bar - out of 5 restaurants only the buffet restaurant with a small and very expensive à la carte and a pizzeria open - pizza is delicious but the service is awful, long waiting times and lacking of dishes on the menu over two weeks (f.e. Burrata - the traditional italian mozzarella is missing) - poor service at the à la carte restaurants even if we payed 180 euros for 2 people; people are leaving after 1 hour without even having commanded - breakfast is good quality but the service often did not fill the missing plates and there is no changement of dishes - the pool is lovely and clean and large !! - there is NO acces to the sea, because the hotel did not maintain the acces, its only cliffs and concrete, also waste is laying around - the sun deck is closed - music is playing everywhere and everytime non stop! - beside a nice fitness room an d tennis courts there are no other activities such as pingpong or volleyball (closed) or billiard - contrary to what we were told, we did not see any live music at the bar - room service worked but it was complicated to order and they forget to retacke the plates - massage was pretty good
The hotel has lovely clean rooms, BUT: biggest problem is the lack of service - poor service quality, personnel is not trained, long waiting lines for the cocktail bar, equipements and incredients missing, long waiting times (somedays over an hour for a drink and a sandwich), personel forgets commands very often / there is no pool bar - out of 5 restaurants only the buffet restaurant with a small and very expensive à la carte and a pizzeria open - pizza is delicious but the service is awful, long waiting times and lacking of dishes on the menu over two weeks (f.e. Burrata - the traditional italian mozzarella is missing) - poor service at the à la carte restaurants even if we payed 180 euros for 2 people; people are leaving after 1 hour without even having commanded - breakfast is good quality but the service often did not fill the missing plates and there is no changement of dishes - the pool is lovely and clean and large !! - there is NO acces to the sea, because the hotel did not maintain the acces, its only cliffs and concrete, also waste is laying around - the sun deck is closed - music is playing everywhere and everytime non stop! - beside a nice fitness room an d tennis courts there are no other activities such as pingpong or volleyball (closed) or billiard - contrary to what we were told, we did not see any live music at the bar - room service worked but it was complicated to order and they forget to retacke the plates - massage was pretty good
8
Nicole
2 oct. 2023
·
A séjourné 4 nuits
Pools and sun bed area by the ocean are amazing. Breakfast is good and the restaurants are decent. The service is not that great but I would not expect much more from a hotel in Sicily. One thing that was a disappointment was the ”boat service” to Brucoli that didn’t go a single day during our stay due to bad weather. However the weather was fine and instead we had to take a taci for 20€. Overall good stay
Pools and sun bed area by the ocean are amazing. Breakfast is good and the restaurants are decent. The service is not that great but I would not expect much more from a hotel in Sicily. One thing that was a disappointment was the ”boat service” to Brucoli that didn’t go a single day during our stay due to bad weather. However the weather was fine and instead we had to take a taci for 20€. Overall good stay
10
Harald
14 juin 2024
·
A séjourné 2 nuits
Excellent stay at newly renovated resort. Was upgraded to superior room. Friendly and helpfull staff and nice pool area. The breakfast was amazing!! All in all highly recommended.
Excellent stay at newly renovated resort. Was upgraded to superior room. Friendly and helpfull staff and nice pool area. The breakfast was amazing!! All in all highly recommended.
10
Danielle
23 août 2025
·
A séjourné 6 nuits
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
6
Julien
12 sept. 2025
·
A séjourné 8 nuits
Petit déjeuner assez bon, mais les jus (chimiques) et les eaux (médiocre qualité, verres sales) sont à revoir. Les tables ne sont pas redressées assez rapidement, ce qui laisse de nombreux clients en attente, et un visuel négligeant de tables sales. Le réapprovisionnement ne se fait pas jusque 10h30 (heure limite du petit déjeuner) et à partir de 10h, de nombreux produits manquent. Il n'y a plus de bols dès 9h30, idem avec les verres. Dommage, car avec quelques ajustements, le compte y serait.
Petit déjeuner assez bon, mais les jus (chimiques) et les eaux (médiocre qualité, verres sales) sont à revoir. Les tables ne sont pas redressées assez rapidement, ce qui laisse de nombreux clients en attente, et un visuel négligeant de tables sales. Le réapprovisionnement ne se fait pas jusque 10h30 (heure limite du petit déjeuner) et à partir de 10h, de nombreux produits manquent. Il n'y a plus de bols dès 9h30, idem avec les verres. Dommage, car avec quelques ajustements, le compte y serait.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Pierre
19 août 2026
·
A séjourné 6 nuits
J’ai l’habitude de faire des 5 étoiles hors France et Ce n’est souvent pas au niveau des 5 étoiles français. Mais celui-ci oui ! Rénové il y a 3 ans Tout était top - emplacement, restaurants, piscine, vue…
J’ai l’habitude de faire des 5 étoiles hors France et Ce n’est souvent pas au niveau des 5 étoiles français. Mais celui-ci oui ! Rénové il y a 3 ans Tout était top - emplacement, restaurants, piscine, vue…
10
Georges Henri
2 nov. 2025
·
A séjourné 6 nuits
Lieu magnifique idéal pour se relaxer et découvrir l'est de la Sicile.
Lieu magnifique idéal pour se relaxer et découvrir l'est de la Sicile.
6
Julien
12 sept. 2025
·
A séjourné 8 nuits
Petit déjeuner assez bon, mais les jus (chimiques) et les eaux (médiocre qualité, verres sales) sont à revoir. Les tables ne sont pas redressées assez rapidement, ce qui laisse de nombreux clients en attente, et un visuel négligeant de tables sales. Le réapprovisionnement ne se fait pas jusque 10h30 (heure limite du petit déjeuner) et à partir de 10h, de nombreux produits manquent. Il n'y a plus de bols dès 9h30, idem avec les verres. Dommage, car avec quelques ajustements, le compte y serait.
Petit déjeuner assez bon, mais les jus (chimiques) et les eaux (médiocre qualité, verres sales) sont à revoir. Les tables ne sont pas redressées assez rapidement, ce qui laisse de nombreux clients en attente, et un visuel négligeant de tables sales. Le réapprovisionnement ne se fait pas jusque 10h30 (heure limite du petit déjeuner) et à partir de 10h, de nombreux produits manquent. Il n'y a plus de bols dès 9h30, idem avec les verres. Dommage, car avec quelques ajustements, le compte y serait.
10
Olivier
25 août 2025
·
A séjourné 5 nuits
Tres belles installations, haut standing, piscine vue sur mer et acces privé sur mer. Chambre impeccable. Restauration sur place hors de prix. Aucune poubelle a dispo dans lensemble du parc et proche piscine.
Tres belles installations, haut standing, piscine vue sur mer et acces privé sur mer. Chambre impeccable. Restauration sur place hors de prix. Aucune poubelle a dispo dans lensemble du parc et proche piscine.
10
PATRICK JULIEN
31 juil. 2025
·
A séjourné 10 nuits
Le calme, l'étendue de l'hôtel, des transats pour tous, un personnel bienveillant, une literie exceptionnelle, des restaus excellents...
Le calme, l'étendue de l'hôtel, des transats pour tous, un personnel bienveillant, une literie exceptionnelle, des restaus excellents...
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Prix pour les dates à venir
septembre 2026
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octobre 2026
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Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-25: 376.3144845794678USD
- 2026-09-26: 358.75910699157714USD
- 2026-09-27: 217.86107896728515USD
- 2026-09-28: 221.44105042877197USD
- 2026-09-29: NO DATA
- 2026-09-30: NO DATA
- 2026-10-01: NO DATA
- 2026-10-02: 221.44105042877197USD
- 2026-10-03: 221.44105042877197USD
- 2026-10-04: 221.44105042877197USD
- 2026-10-05: 283.6359USD
- 2026-10-06: 284.18268051452634USD
- 2026-10-07: 221.44105042877197USD
- 2026-10-08: 304.1695958129883USD
- 2026-10-09: 241.12469703826903USD
- 2026-10-10: 372.4857USD
- 2026-10-11: 855.4641USD
- 2026-10-12: 1433.1856685668945USD
- 2026-10-13: 244.9065USD
- 2026-10-14: 256.2975USD
- 2026-10-15: 237.30364713134765USD
- 2026-10-16: 270.50176552734376USD
- 2026-10-17: 243.7674USD
- 2026-10-18: 226.6809USD
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: 277.56072317504885USD
- 2026-10-22: 255.88744068603515USD
- 2026-10-23: 217.86107896728515USD
- 2026-10-24: 193.50250936431885USD
- 2026-10-25: 170.865USD
- 2026-10-26: 174.40508140869142USD
- 2026-10-27: 176.80048342437743USD
- 2026-10-28: 174.69237669525145USD
- 2026-10-29: 170.1841923843384USD
- 2026-10-30: 170.1841923843384USD
- 2026-10-31: 184.5342USD
- 2026-11-01: 172.0041USD
- 2026-11-02: 181.93013563842774USD
- 2026-11-03: 170.70026016540527USD
- 2026-11-04: 175.4214USD
- 2026-11-05: 175.99329647369385USD
- 2026-11-06: 170.70026016540527USD
- 2026-11-07: 172.88607862701417USD
- 2026-11-08: 172.88607862701417USD
- 2026-11-09: 172.88607862701417USD
- 2026-11-10: 178.63980593719484USD
- 2026-11-11: 169.67346065826416USD
- 2026-11-12: 170.70026016540527USD
- 2026-11-13: 170.70026016540527USD
- 2026-11-14: 179.72158245391844USD
- 2026-11-15: 172.88607862701417USD
- 2026-11-16: 179.72158245391844USD
- 2026-11-17: 182.10674689178467USD
- 2026-11-18: 179.86497806854248USD
- 2026-11-19: 175.09463181152344USD
- 2026-11-20: 157.46767808532715USD
- 2026-11-21: 173.88543308258056USD
- 2026-11-22: 172.88607862701417USD
- 2026-11-23: 258.82946678466794USD
- 2026-11-24: 215.6578966003418USD
- 2026-11-25: 308.41817322692873USD
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