Hotel Dolphin Grand

Overall decent stay, parking is not at the property

Conveniently located. No alcohol…very clean and contemporary. Lovely attentive staff.

Brand new hotel. Immaculate and there is often a staff-member cleaning the floors or attending to guests. Great service (although being brand new some are still learning the menu items, etc.). Very attentive. Excellent bathroom. Our room’s window had a lovely tree in front of the window. Good location to get to various places. Shakti, the daytime desk manager, spoke very good English and was very keen to assist me with whatever I wanted. Great breakfast. I treated myself to this luxury after guest houses and more “average” hotels. They are trying to be eco-friendly. I got an hour and 15 minute massage for only 600 rupees (plus tip). I wish I could have afforded to stay here for more than one day.

The hotel is in perfect location for the ghats and major attractions in Varanasi. Loads of shops and good restaurants within walking distance. Facilities are clean and well maintained, room clean and comfortable and a fair size. Staff pleasant and provides and attentive service. Airport transfers are competitively priced. The only draw back for us was breakfast which did not provide a lot of choice for western palates.

Nice hotel, clean, nice rooms

Either newly built or renovated. The place was clean and nicely appointed. Close enough to the ghats so that you can walk to it in 15 min.

this hotel must have been renovated not so long ago. it was out-of-india quality of cleanliness with one the friendliest and the most helpful staffs we’ve met during our trip in india. it was the first time in our trip that we enjoyed clean water shower that reverted our hair back to normal conditions after the shower. we had an amazing stay here.

Hotel di livello modesto, poco curato e maltenuto. Personale molto gentile. Il suo prezzo non vale quanto viene offerto

Ziemlich zentral gelegen, ein guter Ausgangspunkt für Besuche von Tempeln und Ghats und ein ruhiger Rückzugsort mitten im Stadtgetümmel, wenn man eine Pause braucht. Sehr sauber, sehr freundliches und aufmerksames Personal. Und das Hotelrestaurant ist großartig.

New hotel. Clean rooms and toilet. Courteous staff. Nice restaurant downstairs though they can add some of the local delicacies. Overall good experience and would recommend. Hope they can keep their high standards for years to come

Modern,clean room with powerful air con.Comfortable bed.Quality towels.My room was quiet .Double-paned windows. The best feature of this hotel is "location. 2 minutes by rickshaw to the ghats.Or a 6-7 minute walk. Many more westernized hotels are an hour(minimum )from the Ganges due to nonstop daytime traffic.

Clean rooms. Helpful staff and great location!

Very clean room. Excellent location to visit Varanasi and the ghats.

The hotel is close to Ganges River, but is was outdated, dirty and very expensive for what we payed for.

Small room and small bathroom

Very comfy room and terrific location in Varanasi. Just close enough—5 minutes walk—to the ghats to be totally convenient, but just enough outside the main part of the old city to feel like a bit of a haven. Room in good shape, solid restaurant. Only complaint is that the staff is a bit too hover-y and solicitous in the restaurant, but that’s a small thing.

Close to temple. Food is good. Clean. Beds are good. Very comfy.

Location is good if you want to walk down to the ghats. Restaurant is good, but vegetarian only. Room is a decent size and it all worked well but a thermostatic shower mixer would have been nice. WiFi is good. Having learned more about that area of town, I'd definitely stay there again.

We really enjoyed our stay at this hotel. The rooms were super nice with comfy beds and good ameneties. The staff was very friendly and attentive to the needs of our family. This at an excellent location not too far from the popular ghats. The breakfast and lunch buffets at the restaurant were excellent in terms of variety and quality. Garima and the rest of front desk staff were very helpful in sorting out our reservation issues with hotels.com and planning our visits around the city

This hotel is lovely and even though on main road it is quiet inside with a really good quality of rooms. Each room is air conditioned and has really good facilities. The team are brilliant helping with questions about where to go shopping negotiating Rikshaw prices. The food is hot and whilst you have to remember at breakfast food comes first and then your hot drink there is nothing to complain about and the prices are reasonable. A really lovely hotel to stay in.

Be warned: NOT ALL ROOMS HAVE WINDOWS. I booked an executive twin room and we were given a windowless triple. Third bed was a rollaway bed positioned against the wall by the (not) window. Immediately returned to the front desk to ask to switch rooms. After much back and forth, we were told nothing else was available until the next day. I could tell the staff member felt or perceived me as an entitled westerner and displayed a poor attitude, though he did offer to have staff arrange to hand carry our luggage to the new room assignment while we were out touring. He kept his word and the new room, directly above, indeed had a window and was a true double accommodation. We respectfully apologized to each other for any malcontent. (Both) Rooms were extremely clean, though I am not a fan of the wet room-type bathroom. Hotel needs more universal power outlets. Location is close to the Ganga and ceremonies, but extremely busy and noisy. Good for walking tours. (Noted: We happened to visit during the wedding anniversary of Krishna, so doubly noisy and probably not normal.) Breakfast buffet was adequate. They cater more to Indian diets, so be prepared and try something new. No soya or plant-milk alternatives provided (typical of all the hotels we frequented in India). Laundry service was done same day, turned in at breakfast time. Friends, we gave them a separate bag each, but it was returned combined all into one, which completely defeated our purposes for billing.

Drive red asked us tip too many times. Also, the room was not confortable.

Modern,clean room with powerful air con.Comfortable bed.Quality towels.My room was quiet .Double-paned windows. The best feature of this hotel is "location. 2 minutes by rickshaw to the ghats.Or a 6-7 minute walk. Many more westernized hotels are an hour(minimum )from the Ganges due to nonstop daytime traffic.

Hotel Dolphin Grand in Varanasi is a fantastic value. Very conveniently located and comfortable hotel for the price. Sure, there might be nicer places in town and ones closer to the Ghats, but they cost a lot more and will be much noisier. Dolphin is close enough to walk to the Ganges, and located on a main street where it is easy to find a Tuk Tuk if you need a ride to the farther parts of town. The room is comfortable enough for two people. The shower did get a little water on the floor, but not a big deal. The staff was very kind and helpful, especially Lakshmi at the front desk. Breakfast in the lobby was tasty.

Property is really clean but service needs to improve all the levels. Listening to customers and communication needs to be improved. I was leaving early morning the next day and I had given cloths for laundry they did laundry late in the evening after asking the manager about status of my cloths. She promised to take care of it but didn’t.

Staff at Grand Dolphin were very helpful and courteous, starting from the front desk management to the dining staff. Laksmi from the reservation team made my car bookings to Ayodhya, Boat Tour for Ganga Aarati and Airport pick up. Prices were reasonable and she was very responsive to my requests. I would highly recommend the hotel to anyone travelling to Varanasi.

Great servcie and staff very helpful ,Sachin the one man army young chap, very polite and helpful.Restaurant staff and manager very cordial too

Very helpful staff. Good room and breakfast.

O café da manhã é fraco para estrangeiros. As frutas são de baixa qualidade e não há outra opção. Muitos itens que estão no cardápio não são servidos, como pizza, nenhum tipo de chá etc Os funcionários são mal treinados, exeção ao GovindaaaoGovidand

We really enjoyed our stay at this hotel. The rooms were super nice with comfy beds and good ameneties. The staff was very friendly and attentive to the needs of our family. This at an excellent location not too far from the popular ghats. The breakfast and lunch buffets at the restaurant were excellent in terms of variety and quality. Garima and the rest of front desk staff were very helpful in sorting out our reservation issues with hotels.com and planning our visits around the city

We could not get hot water,to shower. When called the front desk he said , they will turn the machine on, and hot water will be available in 10 min. After 10 min when I called , the front desk help said he cannot tell me when the hot water will be available. After 20 min offered to bring hot water in a bucket, if needed. In short had to shower in cold water. We were a family of 8, so all of us had to shower in cold water. The oldest member was 72 yrs old. Very upsetting after paying this kind of money.

Meals felt freshly prepared, excellent service from the gentlemen cleaning the rooms, serving in the dining area, check in staff. Mr Aman Gupta the guide for the Ganga Arti. Mr Prakash who checked us out. Mr Rajesh the concierge, he arranged the tour perfectly. The gentlemen who worked as security and made sure they opened the doors and called a rickshaw every single time. Thank you for a most pleasant stay.

Travel desk manager Rajesh was very helpful in arranging a guide at a reasonable rate and explain the procedures for darshan at Kasi temple .

Very nice hotel close to the Kashi Vishwanath temple. Rajesh ji has helped with the airport pickup/drop and an excellent guide. Thank you, Rajesh ji for all the help.

Very comfy room and terrific location in Varanasi. Just close enough—5 minutes walk—to the ghats to be totally convenient, but just enough outside the main part of the old city to feel like a bit of a haven. Room in good shape, solid restaurant. Only complaint is that the staff is a bit too hover-y and solicitous in the restaurant, but that’s a small thing.

Excellent stay here Lovely hotel and staff 15 minutes walk to the Ghats Thank you

Smelly area

Either newly built or renovated. The place was clean and nicely appointed. Close enough to the ghats so that you can walk to it in 15 min.

The hotel is in perfect location for the ghats and major attractions in Varanasi. Loads of shops and good restaurants within walking distance. Facilities are clean and well maintained, room clean and comfortable and a fair size. Staff pleasant and provides and attentive service. Airport transfers are competitively priced. The only draw back for us was breakfast which did not provide a lot of choice for western palates.

Modern,clean room with powerful air con.Comfortable bed.Quality towels.My room was quiet .Double-paned windows. The best feature of this hotel is "location. 2 minutes by rickshaw to the ghats.Or a 6-7 minute walk. Many more westernized hotels are an hour(minimum )from the Ganges due to nonstop daytime traffic.

Hotel Dolphin Grand in Varanasi is a fantastic value. Very conveniently located and comfortable hotel for the price. Sure, there might be nicer places in town and ones closer to the Ghats, but they cost a lot more and will be much noisier. Dolphin is close enough to walk to the Ganges, and located on a main street where it is easy to find a Tuk Tuk if you need a ride to the farther parts of town. The room is comfortable enough for two people. The shower did get a little water on the floor, but not a big deal. The staff was very kind and helpful, especially Lakshmi at the front desk. Breakfast in the lobby was tasty.

Staff lovely and very convenient to walking to The Ganges. Breakfast very limited…they ran out of coffee constantly, and when served it wasn’t good, and if busy cups and plates. Indian breakfast way better than European (sliced bread and packaged jam). Found a lot of noise in the corridor outside my room when I stayed- but that was fault of guests not hotel. Lovely to wake and watch monkeys playing on the buildings opposite. Would stay again…but not pay for breakfast…

Excellent hotel close/ walkable to all major attractions Kashi Vishwanth temple, ghats. Excellent service, friendly staff. Had an excellent stay.

Very clean room. Excellent location to visit Varanasi and the ghats.

L’hôtel est bien situé. Pour seulement 136e pour 2 nuits en demi-pension ça vaut le coup. La chambre était propre, avec tout le confort nécessaire. Le petit-déjeuner était très bon et nous pouvions choisir ce que nous souhaitions à la carte. Le soir c’était pareil, nous pouvions prendre ce que nous voulions pour dîner et le personnel du restaurant était très bien. C’est un restaurant uniquement végétarien mais franchement les saveurs changent et c’est bon. Nous avions payés avant d’arriver pour éviter tout désagrément qu’on a pu lire dans certains commentaires. Le manager a juste essayé, à notre arrivée, de nous dire que le petit-déjeuner n’était pas compris mais lorsque nous lui avons montrer notre voucher avec demi-pension il a dit ok et n’a pas insisté.

Location is good if you want to walk down to the ghats. Restaurant is good, but vegetarian only. Room is a decent size and it all worked well but a thermostatic shower mixer would have been nice. WiFi is good. Having learned more about that area of town, I'd definitely stay there again.

Exceptional newer property close to the river. Room was modern and everything worked perfectly. Service was excellent. The restaurant attracts locals and is very good.

O café da manhã é fraco para estrangeiros. As frutas são de baixa qualidade e não há outra opção. Muitos itens que estão no cardápio não são servidos, como pizza, nenhum tipo de chá etc Os funcionários são mal treinados, exeção ao GovindaaaoGovidand

We really enjoyed our stay at this hotel. The rooms were super nice with comfy beds and good ameneties. The staff was very friendly and attentive to the needs of our family. This at an excellent location not too far from the popular ghats. The breakfast and lunch buffets at the restaurant were excellent in terms of variety and quality. Garima and the rest of front desk staff were very helpful in sorting out our reservation issues with hotels.com and planning our visits around the city

Very poor breakfast

The hotel is in perfect location for the ghats and major attractions in Varanasi. Loads of shops and good restaurants within walking distance. Facilities are clean and well maintained, room clean and comfortable and a fair size. Staff pleasant and provides and attentive service. Airport transfers are competitively priced. The only draw back for us was breakfast which did not provide a lot of choice for western palates.

Hotel Dolphin Grand in Varanasi is a fantastic value. Very conveniently located and comfortable hotel for the price. Sure, there might be nicer places in town and ones closer to the Ghats, but they cost a lot more and will be much noisier. Dolphin is close enough to walk to the Ganges, and located on a main street where it is easy to find a Tuk Tuk if you need a ride to the farther parts of town. The room is comfortable enough for two people. The shower did get a little water on the floor, but not a big deal. The staff was very kind and helpful, especially Lakshmi at the front desk. Breakfast in the lobby was tasty.

Staff lovely and very convenient to walking to The Ganges. Breakfast very limited…they ran out of coffee constantly, and when served it wasn’t good, and if busy cups and plates. Indian breakfast way better than European (sliced bread and packaged jam). Found a lot of noise in the corridor outside my room when I stayed- but that was fault of guests not hotel. Lovely to wake and watch monkeys playing on the buildings opposite. Would stay again…but not pay for breakfast…

I stayed for two nights and had a comfortable stay. It’s conveniently located and safe. The restaurant was excellent.