Candlewood Suites Houston NE - Stafford by IHG
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Informazioni su questa struttura
Il divertimento è assicurato grazie ad un'ampia gamma di servizi ricreativi, che includono una piscina all'aperto, una vasca idromassaggio e una palestra aperta giorno e notte. In questo hotel potrai inoltre contare su il Wi-Fi gratuito e u...
Servizi
Il divertimento è assicurato grazie ad un'ampia gamma di servizi ricreativi, che includono una piscina all'aperto, una vasca idromassaggio e una palestra aperta giorno e notte. In questo hotel potrai inoltre contare su il Wi-Fi gratuito e un distributore automatico.
Servizi per le aziende
Potrai usufruire di accesso gratuito a Internet via cavo, un business center e una reception aperta 24 ore su 24. Stai pianificando un evento a Houston? Presso un hotel avrai a disposizione 27 metri quadrati di spazio con un'area per conferenze e 3 sale riunioni. Il un parcheggio gratuito è disponibile in loco.
Camere
Alloggia in una delle 80 camere della struttura! Nella tua sistemazione, completa di cucina con frigorifero e piano cottura, ti sentirai come a casa. La connessione Internet inclusa, wireless e via cavo, ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I comfort includono quotidiani gratuiti e microonde, mentre le pulizie sono eseguite tutti i giorni.
Posizione
Alloggiare in Candlewood Suites Houston NE - Stafford by IHG ti porta nel centro di Houston, a 4 minuti di auto da Centro Convegni Stafford Centre e 7 minuti da Sugar Land Town Square. Questo hotel si trova a 11,4 km da Westheimer Road e 12,8 km da Centro eventi Smart Financial Centre at Sugar Land.
Nelle vicinanze
Westwood Golf Club(2.6 miglia)
Centro Convegni Stafford Centre(2.7 miglia)
Memorial Hermann Southwest Hospital(4.1 miglia)
Houston Christian University(4.4 miglia)
Arena Theater(4.8 miglia)
Harwin Drive Shopping District(4.8 miglia)
Sharpstown Golf Course(5.1 miglia)
Sharpstown Shopping Center(5.2 miglia)
CHI St. Luke's Health-Sugar Land Hospital(5.6 miglia)
Flying Saucer(5.7 miglia)
Sugar Land Town Square(6.1 miglia)
First Colony Mall(6.2 miglia)
Aerodrome Ice Skating Complex(6.4 miglia)
Sugar Land Ice and Sports Center(6.4 miglia)
Quail Valley Golf Course(6.6 miglia)
Aeroporto di Houston William P. Hobby (HOU)(23.7 miglia)
Houston, TX (EFD-Ellington Field)(26.3 miglia)
Aeroporto intercontinentale George Bush (IAH)(35.4 miglia)
Wi-fi gratuito
Ascensore
Business center
Distributori automatici
Fitness Center (24-hour)
24-Hour Front Desk
Posizione
11230 Southwest Fwy, Alief, Houston, Texas, Stati Uniti d'America
Westwood Golf Club (2.6 miglia)
Centro Convegni Stafford Centre (2.7 miglia)
Memorial Hermann Southwest Hospital (4.1 miglia)
Houston Christian University (4.4 miglia)
Arena Theater (4.8 miglia)
Harwin Drive Shopping District (4.8 miglia)
Opzioni camera
6
Suite monolocale, 1 letto king (Bath Shower Combination)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
RiscaldamentoWi-Fi (gratuito)Cucina
5
Suite monolocale, 2 letti matrimoniali (Bath Shower Combination)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
RiscaldamentoWi-Fi (gratuito)Cucina
6
Suite monolocale
Dettagli della camera
1 Letto Singolo
Posti letto: 2
RiscaldamentoWi-Fi (gratuito)Cucina
9
Suite, 1 camera da letto, vasca accessibile in sedia a rotelle (Mobility, Accessible Tub)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 4
RiscaldamentoWi-Fi (gratuito)Cucina
6
Suite monolocale, 1 letto king, doccia a filo pavimento (Mobility, Roll-In Shower)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
RiscaldamentoWi-Fi (gratuito)Cucina
9
Suite, 1 camera da letto
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 6
RiscaldamentoWi-Fi (gratuito)Cucina
9
Suite monolocale, 1 letto king (Walk In Shower)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
RiscaldamentoWi-Fi (gratuito)Cucina
7
Suite monolocale, 2 letti matrimoniali (Walk In Shower)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
RiscaldamentoWi-Fi (gratuito)Cucina
7
Suite monolocale, 1 letto king, non fumatori (Mobility, Transfer Shower)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
RiscaldamentoWi-Fi (gratuito)Cucina
Recensioni degli ospiti su Candlewood Suites Houston NE - Stafford by IHG
6.4
Piacevole
Sulla base di 316 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
All'hotel Candlewood Suites Stafford, gli ospiti apprezzano spesso le suite spaziose con cucina completa, i letti comodi e la posizione generalmente tranquilla e comoda, ma molti segnalano una pulizia e un servizio di housekeeping incoerenti, problemi ricorrenti con l'ascensore e le strutture, e un servizio di reception e una fatturazione variabili.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
All'hotel Candlewood Suites Stafford, gli ospiti apprezzano spesso le suite spaziose con cucina completa, i letti comodi e la posizione generalmente tranquilla e comoda, ma molti segnalano una pulizia e un servizio di housekeeping incoerenti, problemi ricorrenti con l'ascensore e le strutture, e un servizio di reception e una fatturazione variabili.
Diverse recensioni menzionano l'ascensore fuori servizio e frustrazioni legate ai servizi, come una piscina chiusa o con orari ridotti e caratteristiche del patio non funzionanti. Le suite sono pratiche e dotate di cucina in camera, ma gli ospiti notano rumore proveniente dagli altri piani o dalla strada e occasionali problemi di manutenzione come bassa pressione dell'acqua, infissi rotti, pavimenti irregolari o serrature delle finestre difettose. La colazione è limitata o non fornita nonostante alcune inserzioni, e anche la qualità del caffè è stata criticata. Aspettatevi un soggiorno economico con servizi utili ma un funzionamento non sempre impeccabile.
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Servizi
Guasti all'ascensore sono menzionati in diversi soggiorni. Gli ospiti segnalano anche un accesso alla piscina irregolare e alcune amenità esterne non funzionanti; una recensione sottolinea una buona accessibilità per sedie a rotelle.
Recensioni degli ospiti correlate
4
Mitchell
23 apr 2025
·
Soggiorno di 2 notti
The rooms where not bad and it was very cheap to stay. The staff was nice. The BAD.The pool was locked the hole time. And the patio was a wreck none of the appliances worked fire pit, BBq pit ext. It was very noisy most people that were staying there where living there. It has a lot of late night traffic people fight and a lot of slamming doors. I would not stay again.
The rooms where not bad and it was very cheap to stay. The staff was nice. The BAD.The pool was locked the hole time. And the patio was a wreck none of the appliances worked fire pit, BBq pit ext. It was very noisy most people that were staying there where living there. It has a lot of late night traffic people fight and a lot of slamming doors. I would not stay again.
4
William
10 mar 2025
·
Soggiorno di 2 notti
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
2
Keshavprasad
30 dic 2024
·
Soggiorno di 1 notte
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
4
Angel
17 giu 2025
·
Soggiorno di 1 notte
Entire hotel smells like cigarette smoke, and the elevator does not work.
Entire hotel smells like cigarette smoke, and the elevator does not work.
2
Jacquline
28 apr 2025
·
Soggiorno di 4 notti
The stay was horrible. Conditions deplorable! No room services, room not cleaned accept one day, bed and linens never changed, elevator not working. Complained to the front desk multiple times. Front desk phone not working. Marijuanna smell on the floor. Looks like people are living there. Dogs in rooms barking just despicable
The stay was horrible. Conditions deplorable! No room services, room not cleaned accept one day, bed and linens never changed, elevator not working. Complained to the front desk multiple times. Front desk phone not working. Marijuanna smell on the floor. Looks like people are living there. Dogs in rooms barking just despicable
2
Natasha
20 mag 2025
·
Soggiorno di 3 notti
Elevator was not working and i had to switch from 2nd floor room with 2 beds to a 1st room with 1 bed, where i could constantly here people getting in and out of cars. They need to make customers aware before we arrive so we can make better arrangements.
Elevator was not working and i had to switch from 2nd floor room with 2 beds to a 1st room with 1 bed, where i could constantly here people getting in and out of cars. They need to make customers aware before we arrive so we can make better arrangements.
4
Angela
9 giu 2025
·
Soggiorno di 2 notti
This is the room we selected. There were 6 of us. When we arrived they did not have this room. They do NOT have this room at all. They will want you to email them a copy of your drivers license. Which I refused to do. They knocked on our door saying they did not put us in the room we were in. (How did we get a key to the room if that was the case?) We were harassed all the way to the pool and the front desk lady would not leave us alone. She stood over us at the pool then because I refused to email my DL closed the pool on us early. Her kids were in the hot tub unattended not allowing hotel guest to get in. Actually made my 18 year old get out of it because her kids were in it. No ice buckets for ice. Found hair stuck to the sink under used soap.
This is the room we selected. There were 6 of us. When we arrived they did not have this room. They do NOT have this room at all. They will want you to email them a copy of your drivers license. Which I refused to do. They knocked on our door saying they did not put us in the room we were in. (How did we get a key to the room if that was the case?) We were harassed all the way to the pool and the front desk lady would not leave us alone. She stood over us at the pool then because I refused to email my DL closed the pool on us early. Her kids were in the hot tub unattended not allowing hotel guest to get in. Actually made my 18 year old get out of it because her kids were in it. No ice buckets for ice. Found hair stuck to the sink under used soap.
2
dylan
13 nov 2024
·
Soggiorno di 4 notti
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
10
A.J.
21 ott 2023
·
Soggiorno di 1 notte
Very wheel chair accessible
Very wheel chair accessible
10
Alberto
28 ago 2024
·
Soggiorno di 1 notte
Great stay. The staff was very helpful. They have a pool which is a plus.
Great stay. The staff was very helpful. They have a pool which is a plus.
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Pulizia
Il feedback sulla pulizia è contrastante: segnalazioni ricorrenti di odore di fumo o muffa, capelli su asciugamani o in bagno, biancheria da letto macchiata, insetti e sporcizia dovuta alla manutenzione contrastano con numerosi commenti che elogiano la pulizia delle camere e delle cucine.
Recensioni degli ospiti correlate
4
Brooke-Lynn
26 nov 2023
·
Soggiorno di 1 notte
The room was not very clean, and we were unable to get the room cleaned because staff doesn’t work on weekends. I asked for fresh towels and linens, and they never came. The ac unit was blowing air that smelled horrible.
The room was not very clean, and we were unable to get the room cleaned because staff doesn’t work on weekends. I asked for fresh towels and linens, and they never came. The ac unit was blowing air that smelled horrible.
8
Ebony
16 ott 2023
·
Soggiorno di 1 notte
My room had a musty smell like it had been shut up for an extended period of time. Some of the furnishings had a layer of dust on them.
My room had a musty smell like it had been shut up for an extended period of time. Some of the furnishings had a layer of dust on them.
4
Oscar
17 mar 2025
·
Soggiorno di 4 notti
The rooms smelled like smoke and some rooms smelled moldy. They don't do room service everyday so you need to take your dirty towels to them for them to exchange your towels. Also there was a lot of hair on the clean towels. Won't be staying here again.
The rooms smelled like smoke and some rooms smelled moldy. They don't do room service everyday so you need to take your dirty towels to them for them to exchange your towels. Also there was a lot of hair on the clean towels. Won't be staying here again.
10
Tierra
8 gen 2024
·
Soggiorno di 2 notti
The rooms were very clean. The beds were really comfortable. Definitely would stay again.
The rooms were very clean. The beds were really comfortable. Definitely would stay again.
2
David
5 giu 2025
·
Soggiorno di 3 notti
Candlewood Suites – Stafford (11230 Southwest Fwy, Houston, TX) Stay: Friday noon – Monday morning (3 nights) • No Housekeeping: Not once during my entire stay did housekeeping service my room. Trash piled up and towels went unchanged. I had to repeatedly go to the front desk to ask for clean towels, which is unacceptable for a multi-night stay. By Sunday night the trash can was overflowing, and since no one came, I requested assistance. The manager guy handed me a trash bag and expected me to replace it myself. (Yes, really.) I ended up placing the full garbage bag outside my door to avoid attracting bugs – and it’s a good thing, because I had already spotted roaches in my room earlier. • Dirty Bedding at Check-In: On arrival, I discovered a stained comforter on the bed. I reported it immediately. Management/front desk lady’s response was baffling: she acknowledged the stain but actually asked if I “still wanted to keep it” on the bed. Of course I didn’t! When I pulled back the sheets, I found small food crumbs inside the blanket, meaning the bedding hadn’t been properly cleaned. By the end of this stay, I felt more stressed than relaxed. Basic amenities (like a clean room, fresh towels, working TV, & trash removal were nonexistent.
Candlewood Suites – Stafford (11230 Southwest Fwy, Houston, TX) Stay: Friday noon – Monday morning (3 nights) • No Housekeeping: Not once during my entire stay did housekeeping service my room. Trash piled up and towels went unchanged. I had to repeatedly go to the front desk to ask for clean towels, which is unacceptable for a multi-night stay. By Sunday night the trash can was overflowing, and since no one came, I requested assistance. The manager guy handed me a trash bag and expected me to replace it myself. (Yes, really.) I ended up placing the full garbage bag outside my door to avoid attracting bugs – and it’s a good thing, because I had already spotted roaches in my room earlier. • Dirty Bedding at Check-In: On arrival, I discovered a stained comforter on the bed. I reported it immediately. Management/front desk lady’s response was baffling: she acknowledged the stain but actually asked if I “still wanted to keep it” on the bed. Of course I didn’t! When I pulled back the sheets, I found small food crumbs inside the blanket, meaning the bedding hadn’t been properly cleaned. By the end of this stay, I felt more stressed than relaxed. Basic amenities (like a clean room, fresh towels, working TV, & trash removal were nonexistent.
4
Roman
13 lug 2023
·
Soggiorno di 1 notte
There was a towel on the shower door that was used (had lipstick) when we first arrived, the refrigerator top was full of dust, and the bed smelled like bad cologne. After these observations we could not trust that anything was clean. We will never return to this hotel.
There was a towel on the shower door that was used (had lipstick) when we first arrived, the refrigerator top was full of dust, and the bed smelled like bad cologne. After these observations we could not trust that anything was clean. We will never return to this hotel.
4
Mary Ann
23 mar 2025
·
Soggiorno di 3 notti
The garbage was full when I checked into the room. There was a strange smell. And there were small bugs crawling around on the floor. The shampoo holder was falling apart. The fridge was wobbly. The hotel could be decent with some improvements.
The garbage was full when I checked into the room. There was a strange smell. And there were small bugs crawling around on the floor. The shampoo holder was falling apart. The fridge was wobbly. The hotel could be decent with some improvements.
2
alejandra
1 nov 2024
·
Soggiorno di 2 notti
I recently stayed at [Hotel Name], and unfortunately, my experience was far from pleasant. The only reason we stayed here was that other hotels in the area were fully booked for the night, leaving us with no other option. Upon arrival, we were taken to a room that had a strong smell of mildew and, to our dismay, roaches in the corner. Despite being advertised as a non-smoking hotel, the entire establishment reeked of smoke and marijuana, making it hard to feel comfortable. Additionally, the rooms appeared not to have been cleaned properly after the previous guests. We found a used towel in the restroom, which is simply unacceptable. Overall, my stay was disappointing due to the cleanliness issues and unpleasant odors. I would not recommend this hotel based on my experience.
I recently stayed at [Hotel Name], and unfortunately, my experience was far from pleasant. The only reason we stayed here was that other hotels in the area were fully booked for the night, leaving us with no other option. Upon arrival, we were taken to a room that had a strong smell of mildew and, to our dismay, roaches in the corner. Despite being advertised as a non-smoking hotel, the entire establishment reeked of smoke and marijuana, making it hard to feel comfortable. Additionally, the rooms appeared not to have been cleaned properly after the previous guests. We found a used towel in the restroom, which is simply unacceptable. Overall, my stay was disappointing due to the cleanliness issues and unpleasant odors. I would not recommend this hotel based on my experience.
2
Jaleen
29 giu 2025
·
Soggiorno di 2 notti
The room smell if mold or wetness. There was hair in multiple ares of the bathroom, including in the towels. When we went to tell the worker. He didn’t even want to give us his name.
The room smell if mold or wetness. There was hair in multiple ares of the bathroom, including in the towels. When we went to tell the worker. He didn’t even want to give us his name.
10
Leticia
27 feb 2024
·
Soggiorno di 1 notte
Very clean and smells great. Very comfortable beds. Would recommend this place.
Very clean and smells great. Very comfortable beds. Would recommend this place.
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Camere
Le suite sono dotate di cucina completa e vengono spesso descritte come spaziose, con letti comodi e Wi‑Fi funzionante. Viene notato rumore proveniente dagli altri piani o dal traffico e occasionali problemi di manutenzione (bassa pressione dell'acqua, infissi rotti, pavimenti irregolari, serrature delle finestre difettose).
Recensioni degli ospiti correlate
4
Afshin
10 mar 2025
·
Soggiorno di 3 notti
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
4
William
10 mar 2025
·
Soggiorno di 2 notti
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
10
Alberto
20 set 2024
·
Soggiorno di 1 notte
Full sized kitchens and comfortable bed
Full sized kitchens and comfortable bed
10
Samuel
23 feb 2024
·
Soggiorno di 2 notti
When we got there our chair was broken, we told them immediately but couldn’t be fixed till next day. Overall good experience
When we got there our chair was broken, we told them immediately but couldn’t be fixed till next day. Overall good experience
8
Michelle
11 dic 2023
·
Soggiorno di 6 notti
Good for the price. The only reason I did not grade higher was because there was no hot water in kitchen sink, frying pan made all food stick, no blow dryer in the room, no ironing board, only one set of towels, had to request for more. Lesson learned to bring certain items, but I would stay there again.
Good for the price. The only reason I did not grade higher was because there was no hot water in kitchen sink, frying pan made all food stick, no blow dryer in the room, no ironing board, only one set of towels, had to request for more. Lesson learned to bring certain items, but I would stay there again.
8
Clivette
25 mar 2025
·
Soggiorno di 3 notti
Rooms were very spacious
Rooms were very spacious
2
dylan
13 nov 2024
·
Soggiorno di 4 notti
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
4
Armando
15 set 2024
·
Soggiorno di 1 notte
Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.
Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.
10
David
16 feb 2024
·
Soggiorno di 2 notti
Rooms are big and clean and the wifi worked great. The only thing they need is better service in front desk. They don't smile at all and not that very helpful. But everything else was good 👍
Rooms are big and clean and the wifi worked great. The only thing they need is better service in front desk. They don't smile at all and not that very helpful. But everything else was good 👍
10
Diana
10 nov 2025
·
Soggiorno di 1 notte
The stay was overall enjoyable. Everything was provided for the kitchen. Did not have to worry about disturbances. Very spacious rooms and bathroom.
The stay was overall enjoyable. Everything was provided for the kitchen. Did not have to worry about disturbances. Very spacious rooms and bathroom.
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Servizio
Il servizio è variabile: molti ospiti evidenziano personale cordiale e disponibile e un check-in rapido, mentre altri citano interazioni scortesi, sovraccettazioni o problemi con il check-in, addebiti doppi, reception incustodite e supporto limitato per il servizio di housekeeping durante il soggiorno.
Recensioni degli ospiti correlate
6
Raquel
18 giu 2023
·
Soggiorno di 1 notte
My stay was good but after leaving I found out I was charged twice for my room. Once by Candle Suites and once by hotel.com, very disappointing.
My stay was good but after leaving I found out I was charged twice for my room. Once by Candle Suites and once by hotel.com, very disappointing.
10
Jesus
30 set 2023
·
Soggiorno di 1 notte
STAFF WAS AMAZING! SUPER HELPFUL IN EVERYTHING:)
STAFF WAS AMAZING! SUPER HELPFUL IN EVERYTHING:)
2
Carlos
2 apr 2024
·
Soggiorno di 2 notti
Terrible Company Policies. They overbooked and blamed Expedia for the issue. We had booked and paid for 5 double bed rooms. Upon arrival, one was dropped and 2 had been downgraded to single bed. The Staff did what they could but were limited due to the "computer system".
Terrible Company Policies. They overbooked and blamed Expedia for the issue. We had booked and paid for 5 double bed rooms. Upon arrival, one was dropped and 2 had been downgraded to single bed. The Staff did what they could but were limited due to the "computer system".
10
Ashley
10 ott 2023
·
Soggiorno di 2 notti
The staff was very courteous and like family.
The staff was very courteous and like family.
8
Ronnie
21 giu 2025
·
Soggiorno di 1 notte
good clean room and great staff
good clean room and great staff
2
Xavier
19 feb 2025
·
Soggiorno di 3 notti
Did not stay there they didn't honor the conformed booking
Did not stay there they didn't honor the conformed booking
2
dylan
13 nov 2024
·
Soggiorno di 4 notti
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
2
Lesley
26 giu 2024
·
Soggiorno di 2 notti
Get there to check in at 10pm and was told that they see my reservation by they do not have any rooms. The response we got was “sorry not our problem”! At the last minute we had to try and find another hotel available that night and at that time in the evening. I’d give a 0 if it was an option
Get there to check in at 10pm and was told that they see my reservation by they do not have any rooms. The response we got was “sorry not our problem”! At the last minute we had to try and find another hotel available that night and at that time in the evening. I’d give a 0 if it was an option
10
Dominique
31 ott 2024
·
Soggiorno di 1 notte
INCREDIBLE quality for a great price, love the hospitality from the staff as well. I will definitely stay here again!
INCREDIBLE quality for a great price, love the hospitality from the staff as well. I will definitely stay here again!
10
Maria
14 ott 2024
·
Soggiorno di 1 notte
Quick and easy check in
Quick and easy check in
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Posizione
Comodo per chi viaggia in auto, grazie all'accesso alla Beltway e ai negozi nelle vicinanze, e diversi ospiti descrivono la zona come tranquilla. Alcuni hanno riscontrato rumore del traffico a causa del cattivo isolamento delle finestre.
Recensioni degli ospiti correlate
10
Mirwin
31 mar 2025
·
Soggiorno di 2 notti
The receptionists are very hospitable. I like the place that It was close by every places that we need to go.
The receptionists are very hospitable. I like the place that It was close by every places that we need to go.
10
Alberto
30 ott 2024
·
Soggiorno di 1 notte
I can get back on beltway 8 no problem. Price is great for a brand new room. 25 minute commute to my job.
I can get back on beltway 8 no problem. Price is great for a brand new room. 25 minute commute to my job.
10
Maria
5 set 2024
·
Soggiorno di 1 notte
I enjoyed the full size kitchen. Walmart is right around the corner.
I enjoyed the full size kitchen. Walmart is right around the corner.
10
Jose
30 ago 2024
·
Soggiorno di 1 notte
Quiet and secluded area. Nice and friendly staff. Confy beds
Quiet and secluded area. Nice and friendly staff. Confy beds
10
Kholbie
10 dic 2023
·
Soggiorno di 2 notti
Very modern, clean, & comfortable . But weird smell in room when I arrived but cleared out once I turned on the a/c. Great location.
Very modern, clean, & comfortable . But weird smell in room when I arrived but cleared out once I turned on the a/c. Great location.
10
Shameerah
4 lug 2023
·
I loved loved loved booking here the room was great and it had a mini kitchen and plenty of pans if you needed them it was close to interstate but you couldn’t hear any of the cars it was not far from the places we wanted to go so believe me when I say I definitely will be booking here again‼️ and the 2 nights we stayed didn’t cost that much at all it was definitely a steal
I loved loved loved booking here the room was great and it had a mini kitchen and plenty of pans if you needed them it was close to interstate but you couldn’t hear any of the cars it was not far from the places we wanted to go so believe me when I say I definitely will be booking here again‼️ and the 2 nights we stayed didn’t cost that much at all it was definitely a steal
10
Alberto
26 set 2024
·
Soggiorno di 1 notte
Friendly staff. Quiet area
Friendly staff. Quiet area
10
Abdullai
2 dic 2023
·
Soggiorno di 1 notte
Great property and location
Great property and location
8
Gary
29 mag 2023
·
Soggiorno di 1 notte
Convenience
Convenience
8
Richard
21 giu 2023
·
Soggiorno di 2 notti
The property was in a quiet location and the staff was helpful
The property was in a quiet location and the staff was helpful
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Ristorazione
La colazione è limitata o assente nonostante alcune inserzioni; alcuni menzionano solo pasticcini, porridge, caffè o waffle, e caffè raffermo. Non sono indicati servizi di ristorazione in loco oltre a opzioni continentali leggere.
Recensioni degli ospiti correlate
4
Afshin
10 mar 2025
·
Soggiorno di 3 notti
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
4
William
10 mar 2025
·
Soggiorno di 2 notti
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
6
Parielle
9 apr 2024
·
Soggiorno di 4 notti
The front desk lady helped change my room from a king suite with a recliner chair to a full double bed suite with no extra charge which was nice. The overall stay was okay but room service did not come to our room not once to take our trash, give us clean towels or any of the sorts. The breakfast consisted of pastries, oatmeal, coffee, and a waffle maker so nothing fantastic. There was a $50 deposit that I didn’t know about. Maybe it was my fault for not doing my research but I was not aware. I didn’t complain about it since yes you will get that deposit money back to your card eventually but I was taken back on spending more money towards the room. The room was kind of laid out weird the tv was in a hard to see corner of the room, the ac was right next to the bed which did not allow the air to circulate at all. You could only feel it next to my bed which was a little annoying throughout the night I would wake up cloggy. The lighting in the room was also terrible, it was orange dim lighting. The only white lighting was in the bathroom. Overall the stay was okay but little things added up to make it a little annoying.
The front desk lady helped change my room from a king suite with a recliner chair to a full double bed suite with no extra charge which was nice. The overall stay was okay but room service did not come to our room not once to take our trash, give us clean towels or any of the sorts. The breakfast consisted of pastries, oatmeal, coffee, and a waffle maker so nothing fantastic. There was a $50 deposit that I didn’t know about. Maybe it was my fault for not doing my research but I was not aware. I didn’t complain about it since yes you will get that deposit money back to your card eventually but I was taken back on spending more money towards the room. The room was kind of laid out weird the tv was in a hard to see corner of the room, the ac was right next to the bed which did not allow the air to circulate at all. You could only feel it next to my bed which was a little annoying throughout the night I would wake up cloggy. The lighting in the room was also terrible, it was orange dim lighting. The only white lighting was in the bathroom. Overall the stay was okay but little things added up to make it a little annoying.
6
Marckus
15 mar 2024
·
Soggiorno di 2 notti
Didnt like limited breakfast. Otherwise everything was good. Customer service was great and quick.
Didnt like limited breakfast. Otherwise everything was good. Customer service was great and quick.
2
Keshavprasad
30 dic 2024
·
Soggiorno di 1 notte
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
10
Matt
29 ott 2023
·
Soggiorno di 2 notti
Housekeeping didn't come to change the towels had to ask for replacements...no breakfast
Housekeeping didn't come to change the towels had to ask for replacements...no breakfast
4
Armando
15 set 2024
·
Soggiorno di 1 notte
Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.
Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.
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10
CORINA
4 ago 2026
·
Soggiorno di 3 notti
The rooms were very very clean and the staff very nice one of them even helped us unload with out having to ask for help!!
The rooms were very very clean and the staff very nice one of them even helped us unload with out having to ask for help!!
2
Dominic
12 lug 2026
·
Soggiorno di 2 notti
Lots of prostitution and smoking within rooms were observed. Hair not mine was observed in shower (clear they do not clean between stays). Titles and stained grout lines. This has got to be the worst maintained facility I stayed in, I will not recommend anyone staying here.
Lots of prostitution and smoking within rooms were observed. Hair not mine was observed in shower (clear they do not clean between stays). Titles and stained grout lines. This has got to be the worst maintained facility I stayed in, I will not recommend anyone staying here.
2
David
30 giu 2026
·
Soggiorno di 1 notte
The place was disgusting. Pulled up in the parking lot saw a garbage in the parking lot and cat feeding dishes at the front door. Walked inside it smelled bad and was dirty. No refunds, turned around and left.
The place was disgusting. Pulled up in the parking lot saw a garbage in the parking lot and cat feeding dishes at the front door. Walked inside it smelled bad and was dirty. No refunds, turned around and left.
2
Almira
6 giu 2026
·
Soggiorno di 1 notte
When I was booking my stay, it said it had breakfast available but when I reached there was none. We had to dine out in a restaurant nearby. Hotel smells like weed, furniture/bedding was broken, dirty, and not well set. The only good thing I can about this place is that the water pressure of the shower was good. Other than that horrible stay.
When I was booking my stay, it said it had breakfast available but when I reached there was none. We had to dine out in a restaurant nearby. Hotel smells like weed, furniture/bedding was broken, dirty, and not well set. The only good thing I can about this place is that the water pressure of the shower was good. Other than that horrible stay.
10
Pavon
3 giu 2026
·
Soggiorno di 1 notte
The customer service was great they were very understanding and kind
The customer service was great they were very understanding and kind
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 11:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-10-29: 75.11082267868042USD
- 2026-10-30: 65.97296454963684USD
- 2026-10-31: 65.97296454963684USD
- 2026-11-01: 64.89744088474274USD
- 2026-11-02: 65.69717745643617USD
- 2026-11-03: 65.34200446580887USD
- 2026-11-04: 73.55535485168457USD
- 2026-11-05: 72.32541222133636USD
- 2026-11-06: 73.60358522361756USD
- 2026-11-07: 72.50196161884308USD
- 2026-11-08: 65.00604866329193USD
- 2026-11-09: 64.90825055305481USD
- 2026-11-10: 65.6692546095276USD
- 2026-11-11: 65.27569835222245USD
- 2026-11-12: 65.3189285072136USD
- 2026-11-13: 64.05287698484422USD
- 2026-11-14: 72.04822813396454USD
- 2026-11-15: 64.05287698484422USD
- 2026-11-16: 64.05287698484422USD
- 2026-11-17: 64.05287698484422USD
- 2026-11-18: 64.05287698484422USD
- 2026-11-19: 64.05287698484422USD
- 2026-11-20: 64.05287698484422USD
- 2026-11-21: 64.02285438755035USD
- 2026-11-22: 64.05287698484422USD
- 2026-11-23: 64.05287698484422USD
- 2026-11-24: 64.05287698484422USD
- 2026-11-25: 64.05287698484422USD
- 2026-11-26: 64.05287698484422USD
- 2026-11-27: 61.010841253738405USD
- 2026-11-28: 64.02285438755035USD
- 2026-11-29: 64.05287698484422USD
- 2026-11-30: 64.05287698484422USD
- 2026-12-01: 64.05287698484422USD
- 2026-12-02: 64.05287698484422USD
- 2026-12-03: 64.05287698484422USD
- 2026-12-04: 64.05287698484422USD
- 2026-12-05: 61.010841253738405USD
- 2026-12-06: 64.19728699815751USD
- 2026-12-07: 64.19728699815751USD
- 2026-12-08: 66.01418865507127USD
- 2026-12-09: 66.01418865507127USD
- 2026-12-10: 66.01418865507127USD
- 2026-12-11: 66.01418865507127USD
- 2026-12-12: 63.01218021427155USD
- 2026-12-13: 66.01418865507127USD
- 2026-12-14: 66.01418865507127USD
- 2026-12-15: 64.05287698484422USD
- 2026-12-16: 66.01418865507127USD
- 2026-12-17: 64.05287698484422USD
- 2026-12-18: 61.010841253738405USD
- 2026-12-19: 64.02285438755035USD
- 2026-12-20: 64.19728699815751USD
- 2026-12-21: 64.19728699815751USD
- 2026-12-22: 65.04353751296998USD
- 2026-12-23: 66.01418865507127USD
- 2026-12-24: 67.61525897167206USD
- 2026-12-25: 63.01218021427155USD
- 2026-12-26: 63.01218021427155USD
- 2026-12-27: 67.05488542564393USD
- 2026-12-28: 66.87217306909561USD
- 2026-12-29: 66.04421125236512USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- La struttura è dotata di un estintore antincendio
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- Piscina accessibile dalle 10:00 alle 22:00.
- È disponibile il check-out senza contatti.
- Cauzione per animali: 100.00 USD a settimana.
- Non vengono richiesti supplementi per gli animali di servizio
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Wi-fi gratuito
Ascensore
Business center
Distributori automatici
Fitness Center (24-hour)
24-Hour Front Desk
Servizi
Business center
Ascensore
24-Hour Front Desk
Conference Space
Laundry Facilities
Attività
Fitness Center (24-hour)
Parcheggio
Parking (RV/Bus/Truck) (free)
Parking (Self) (free)
Informazioni generali
Distributori automatici
Smoke-Free Property
Internet
Wi-fi gratuito
Internet (Wired) (free)