Alder Garden Resort -Ultra All Inclusive

Personnel must improve their english

Our recent stay was a mix of highs and lows. While we appreciated aspects like the prompt room service, the relaxing spa, and the friendly woman making snacks on the beach, several factors kept the experience from being excellent. The biggest challenge was the food. The options were very limited and seemed exclusively designed for a Slavic palate, which may not suit all international travelers. The menu grew repetitive, with a fruit selection of only apples and plums, and simple cabbage-based salads. The grilled meats were consistently dry, chewy, and burnt, and the fish served every three days was lacking in flavor. This was compounded by occasionally rude service in the dining area. Back in our room, two main issues affected our rest: poor sound insulation that let in loud music until 11:30 PM, and mismatched bed heights that were surprisingly uncomfortable. We also felt the resort's amenities were lacking without a gym. In summary, for the resort to provide a very good experience, we'd recommend a few key changes: · Introduce a gym and extend towel exchange hours. · Enforce a quiet time after 10 PM and ensure all beds are level and comfortable. · Diversify and improve the food quality, train staff in customer service and basic English, and clearly label all dishes with their ingredients. These improvements would make a world of difference for guests from diverse backgrounds

Nous sommes un peu déçu; ce n'est pas un 5 étoiles. la plage est assez éloignée et la propreté des équipementd est à revoir. La cuisine est très simple moyenne sans fantaisie, la salle et les chaises font penser à une cantine. Les chambres sont propres. Le personnel n'est pas très acceuillant. Pour 2 jours et en "dépanage" c'était bien

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