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The Opus Westchester, Autograph Collection

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The Opus Westchester, Autograph Collection - Image 1

The Opus Westchester, Autograph Collection - Værelse

The Opus Westchester, Autograph Collection - Værelse

The Opus Westchester, Autograph Collection - Reception

The Opus Westchester, Autograph Collection - Pool

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From

409 US$

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Om dette overnatningssted

Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Du kan drage fordel af rekreative faciliteter, såsom en indendørs pool, et dampbad og et døgnåbent fitnesscenter. Dette hotel tilbyd...

Faciliteter

Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Du kan drage fordel af rekreative faciliteter, såsom en indendørs pool, et dampbad og et døgnåbent fitnesscenter. Dette hotel tilbyder desuden gratis trådløs internetadgang, bryllupsfaciliteter og tv på fællesarealer.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, hurtig udtjekning og renseri/vaskeservice. Dette hotel har 6 møde- og konferencelokaler til rådighed.

Spisning

Få stillet sulten med portugisiske retter på Kanopi, en af 3 restauranter på dette hotel. Afslut dagen med en drink eller to i baren/loungen. Morgenmad tilberedt efter bestilling serveres på hverdage fra kl. 06.30 til kl. 10.00 og i weekenderne fra kl. 07.00 til kl. 13.00 mod et gebyr.

Værelser

Føl dig hjemme i et af de 146 værelser, der indeholder køleskab og fladskærms-tv. Med gratis Wi-Fi kan du altid komme på nettet, og satellitkanaler sørger for underholdningen. Værelset har et privat badeværelse med separat badekar og bruser samt gratis toiletartikler og hårtørrer. Faciliteter inkluderer telefoner samt pengeskabe og skriveborde.

Lokation

Med et ophold ved The Opus Westchester, Autograph Collection i White Plains er du kun 5 minutters kørsel fra Westchester County Center og Pace University Law School. Dette hotel med luksusfaciliteter ligger 1,1 km fra Jacob Purdy House og 1,2 km fra The Westchester Mall.

I nærheden

Pace University Law School(0.6 mil)
Jacob Purdy House(0.6 mil)
White Plains Hospital Center(0.7 mil)
The Westchester Mall(0.7 mil)
Westchester County Center(0.9 mil)
Bowlero White Plains(1.3 mil)
Manhattanville College(2.7 mil)
Greenburghs offentlige bibliotek(2.8 mil)
Purchase College(3.9 mil)
Cudner-Hyatt House Complex(4.2 mil)
Captain Lawrence Brewing Company(4.3 mil)
Elmsford(4.7 mil)
Performing Arts Center at Purchase College(5.1 mil)
New York Medical College (Medicinsk fakultet)(5.6 mil)
Westchester Medical Center(6.1 mil)
White Plains, NY (HPN-Westchester County)(7.6 mil)
LaGuardia Airport (LGA)(29.5 mil)
Teterboro, New Jersey (TEB)(37.5 mil)
John F. Kennedy Internationale Lufthavn (JFK)(33.8 mil)

Parkering
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Overvåget parkering

Lokation

3 Renaissance Square, White Plains, New York, USA

Pace University Law School (0.6 mil)

Jacob Purdy House (0.6 mil)

White Plains Hospital Center (0.7 mil)

The Westchester Mall (0.7 mil)

Westchester County Center (0.9 mil)

Bowlero White Plains (1.3 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

6

Deluxe-værelse - 2 queensize-senge (Hearing Accessible)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

6

Premier-værelse - 2 queensize-senge

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

6

Deluxe-værelse - 1 kingsize-seng (Mobility Accessible, Tub)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

6

Deluxe-værelse - 2 queensize-senge (Mobility Accessible, Roll-In Shower)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

6

Deluxe-værelse - 1 kingsize-seng (Hearing Accessible)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

6

Deluxe-værelse - 2 queensize-senge (Mobility/Hearing Access, Roll-In Shwr)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

7

Deluxe-værelse - 2 queensize-senge

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

5

Executive-suite - 1 soveværelse

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

6

Suite - 1 soveværelse

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

6

Deluxe-værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

7

Premier-værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

Gæsteanmeldelser af The Opus Westchester, Autograph Collection

8.3

Meget god

Baseret på 579 verificerede anmeldelser

Hvem overnatter her?

Business

26%

Par

34%

Familie

27%

Gruppe

7%

Solorejsende

3%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På The Opus Westchester, Autograph Collection roser rejsende konsekvent de rummelige, moderne værelser og den bekvemme beliggenhed, hvor man let kan gå til forskellige steder, mens tilbagemeldingerne vedrørende service og faciliteter er blandede. Fremragende personaleinteraktioner opvejes af forsinkelser, mangler og lejlighedsvise vedligeholdelsesproblemer.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På The Opus Westchester, Autograph Collection roser rejsende konsekvent de rummelige, moderne værelser og den bekvemme beliggenhed, hvor man let kan gå til forskellige steder, mens tilbagemeldingerne vedrørende service og faciliteter er blandede. Fremragende personaleinteraktioner opvejes af forsinkelser, mangler og lejlighedsvise vedligeholdelsesproblemer.

Tilbagemeldingerne omkring maden er meget blandede: Nogle roser måltiderne på værelset og Red Horse restauranten, mens andre rapporterer dårlig kvalitet, langsom service, manglende bestillinger og uventede gebyrer. Faciliteterne får varierende reaktioner: Spaen får stor ros, men temperaturen eller klorindholdet i poolen, lejlighedsvise problemer med varmeanlægget og parkeringsafgifter er tilbagevendende klager. Generelt kan du forvente en stilfuld og komfortabel base med styrker i værelseskvaliteten.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Spaen roses ofte; poolen modtager blandede anmeldelser vedrørende temperatur, klorindhold og strømafbrydelser, og parkeringsservice er praktisk, men kan være dyrt for nogle.

Relaterede gæsteanmeldelser

8

Tenisha

15. aug. 2023

·

Overnattede 1 nat

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

10

Christina

11. jun. 2023

·

Overnattede 1 nat

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

10

Lashawn

6. maj 2024

·

Overnattede 1 nat

Outstanding service from the front desk team and Daniel in spa gives the best facial. Im back in less than two months. The red horse restaurant food is delicious and the staff is great. Must have the bacon its the best bacon ive ever had. Lol

Outstanding service from the front desk team and Daniel in spa gives the best facial. Im back in less than two months. The red horse restaurant food is delicious and the staff is great. Must have the bacon its the best bacon ive ever had. Lol

8

Gokhan

26. mar. 2025

·

Overnattede 1 nat

The hotel fee is higher than other hotels. There is also a high nightly parking fee. I made a reservation including breakfast, but I still paid for breakfast.

The hotel fee is higher than other hotels. There is also a high nightly parking fee. I made a reservation including breakfast, but I still paid for breakfast.

10

Alison

15. jan. 2024

·

Overnattede 2 nætter

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

6

Allison

22. feb. 2025

·

Overnattede 1 nat

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

10

Simone

21. jul. 2025

·

Overnattede 1 nat

Although I stayed for 1 night, I wish my stay was a little longer. This hotel exceeds my expectations. I had a wonderful time and stay. The spa was so beautiful and amazing. I would definitely recommend this hotel.

Although I stayed for 1 night, I wish my stay was a little longer. This hotel exceeds my expectations. I had a wonderful time and stay. The spa was so beautiful and amazing. I would definitely recommend this hotel.

10

R

12. mar. 2023

·

Overnattede 1 nat

Windows open! Squeaky clean! Great pool. Real staff

Windows open! Squeaky clean! Great pool. Real staff

10

Joanna

22. sep. 2024

·

Overnattede 1 nat

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

6

Somer

29. apr. 2024

·

Overnattede 1 nat

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Værelserne beskrives ofte som meget rene og velholdte. Et par gæster har bemærket vedligeholdelsesproblemer i fællesområder og lejlighedsvise vedligeholdelsesproblemer på værelserne.

Relaterede gæsteanmeldelser

10

Luvion

21. sep. 2025

·

Overnattede 2 nætter

Clean and modern

Clean and modern

4

Henry

9. maj 2023

·

This hotel is centrally located in White Plains. A few points to keep in mind. If you are planning on venturing out during the evening hours, keep in mind that two homeless shelters are located close to Post Rd and Mamaroneck Rd where most restaurants and bars are located. Cops are constantly there every night. The hotel is a Marriott hotel that is located by the Ritz Carlton and with this in mind one would think that the hotel would be exceptional or even excellent. It is not. The common area floors are not cleaned daily. Food and liquid spills were present, the exact stains, for all four days of our stay. The handle to operate the shower was broken and we had to fit it into place each time we took a shower. The base boards in our room had green tape holding it into place. Stay elsewhere.

This hotel is centrally located in White Plains. A few points to keep in mind. If you are planning on venturing out during the evening hours, keep in mind that two homeless shelters are located close to Post Rd and Mamaroneck Rd where most restaurants and bars are located. Cops are constantly there every night. The hotel is a Marriott hotel that is located by the Ritz Carlton and with this in mind one would think that the hotel would be exceptional or even excellent. It is not. The common area floors are not cleaned daily. Food and liquid spills were present, the exact stains, for all four days of our stay. The handle to operate the shower was broken and we had to fit it into place each time we took a shower. The base boards in our room had green tape holding it into place. Stay elsewhere.

10

chapman

8. dec. 2024

·

Overnattede 1 nat

The place was clean and comfortable.

The place was clean and comfortable.

10

R

12. mar. 2023

·

Overnattede 1 nat

Windows open! Squeaky clean! Great pool. Real staff

Windows open! Squeaky clean! Great pool. Real staff

8

Charles F

3. jan. 2023

·

Overnattede 19.359 nætter

The hotel property is kept up very nicely. My room was very clean and the bed comfortably. I think there should be ice machines on each floor.

The hotel property is kept up very nicely. My room was very clean and the bed comfortably. I think there should be ice machines on each floor.

10

Israt

4. mar. 2024

·

Overnattede 1 nat

Spacious and modern. Very clean and peaceful.

Spacious and modern. Very clean and peaceful.

10

Johnny

13. mar. 2023

·

Overnattede 5 nætter

Very clean and excellent service from staff.

Very clean and excellent service from staff.

10

Joanna

22. sep. 2024

·

Overnattede 1 nat

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

8

Dudmire

3. sep. 2023

·

Overnattede 1 nat

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

8

kathy

29. jun. 2025

·

Overnattede 3 nætter

This is advertised as a 5 star property. In my opinion, it is a nice 4 star but it’s the little things that Opus is missing to get it to 5 star. First—soaps and lotions were *not* Le Labo, they were a watered down Marriott version. The pictures need to b updated on the website. I would suggest robes and slippers on hand. (It was my understanding you had to request a robe from housekeeping). Towels were not soft, they were rough and we had to request more—only 3 provided, 2 hand towels, 2 washcloths, no makeup remover. 1 vanity kit, 1 shower cap and the smallest bottle of lotion that’s made for 1 use. Suggest turndown service. Better hairdryers, not cheap ones that don’t work. You have to request water and ice from housekeeping. The locations is nice! The people were kind. Housekeeping was on point. But to reiterate—this is not a 5 star property.

This is advertised as a 5 star property. In my opinion, it is a nice 4 star but it’s the little things that Opus is missing to get it to 5 star. First—soaps and lotions were *not* Le Labo, they were a watered down Marriott version. The pictures need to b updated on the website. I would suggest robes and slippers on hand. (It was my understanding you had to request a robe from housekeeping). Towels were not soft, they were rough and we had to request more—only 3 provided, 2 hand towels, 2 washcloths, no makeup remover. 1 vanity kit, 1 shower cap and the smallest bottle of lotion that’s made for 1 use. Suggest turndown service. Better hairdryers, not cheap ones that don’t work. You have to request water and ice from housekeeping. The locations is nice! The people were kind. Housekeeping was on point. But to reiterate—this is not a 5 star property.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er rummelige og moderne med meget komfortable senge, og nogle tilbyder udsigt over byen. Et par gæster har nævnt støj, ældre sengetøj eller problemer med temperaturkontrollen.

Relaterede gæsteanmeldelser

6

James

20. aug. 2023

·

Overnattede 1 nat

It is certainly not a five star property which explains its lacking the Ritz name any more. Aesthetically the rooms and hallways are very cold as was the bedroom's temperature. There is little to recommend unless you are attending an event at the hotel.

It is certainly not a five star property which explains its lacking the Ritz name any more. Aesthetically the rooms and hallways are very cold as was the bedroom's temperature. There is little to recommend unless you are attending an event at the hotel.

10

Joseph

28. apr. 2024

·

Overnattede 1 nat

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

10

emmanuel

2. sep. 2024

·

Overnattede 1 nat

Opus is an excellent place to stay. The rooms and bedding are inviting. I'm happy I chose this hotel on my visit to New York.

Opus is an excellent place to stay. The rooms and bedding are inviting. I'm happy I chose this hotel on my visit to New York.

10

Melissa

14. mar. 2025

·

Overnattede 1 nat

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

4

Natasha

5. nov. 2025

·

Overnattede 1 nat

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

10

Amy

13. okt. 2024

·

Overnattede 1 nat

super nice beds and super clean property with great food options

super nice beds and super clean property with great food options

10

Joanna

22. sep. 2024

·

Overnattede 1 nat

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

6

Linda

5. okt. 2025

·

Overnattede 1 nat

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

8

Dudmire

3. sep. 2023

·

Overnattede 1 nat

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

10

Karen

19. okt. 2024

·

Overnattede 2 nætter

The rooms were large and comfortable.

The rooms were large and comfortable.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Mange beskriver personalet som venligt og opmærksomt, men tilbagevendende klager omfatter langsom eller forsinket indcheckning, faktureringsfejl, manglende opfølgning og visse uprofessionelle interaktioner i receptionen eller med parkeringsservicen. Fejl ved roomservice og langsom service i restauranten er også blevet bemærket.

Relaterede gæsteanmeldelser

10

Joaquin

4. aug. 2024

·

Overnattede 3 nætter

Great property and outstanding service.

Great property and outstanding service.

6

Annie

28. apr. 2024

·

Overnattede 2 nætter

I ordered an Amazon package that was delivered to the property and marked as received by reception. They told me they would check the cameras and call me back. They never did. My expensive shoe order was conveniently misplaced and no one bothered. I am a business travel with an office in White Plains. I will never return due to what is either dishonesty or lack of follow through.

I ordered an Amazon package that was delivered to the property and marked as received by reception. They told me they would check the cameras and call me back. They never did. My expensive shoe order was conveniently misplaced and no one bothered. I am a business travel with an office in White Plains. I will never return due to what is either dishonesty or lack of follow through.

6

Damara

20. jul. 2024

·

Overnattede 1 nat

When we checked in weren't able to actually get to our room because we weren’t in the system. So we went to dinner and waited it out

When we checked in weren't able to actually get to our room because we weren’t in the system. So we went to dinner and waited it out

10

luise

13. aug. 2024

·

Overnattede 2 nætter

all around great staff, property service.

all around great staff, property service.

6

amanda

6. maj 2024

·

Overnattede 1 nat

We paid for the executive suite and check in should have been at 3pm and we had to wait 2 hours for our room to be ready..when you pay that price for a hotel room it should be ready by check in. It made us late for our plans that evening as we were celebrating our anniversary. So slightly disappointed.

We paid for the executive suite and check in should have been at 3pm and we had to wait 2 hours for our room to be ready..when you pay that price for a hotel room it should be ready by check in. It made us late for our plans that evening as we were celebrating our anniversary. So slightly disappointed.

4

Natasha

5. nov. 2025

·

Overnattede 1 nat

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

6

Linda

5. okt. 2025

·

Overnattede 1 nat

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

2

Mario

3. sep. 2023

·

Overnattede 1 nat

We called the day before coming and was told getting a room around 2 should be no problem. Arrived at 1:20. Didn’t get a room until 4:45. We were late for our nephew’s wedding. We probably won’t return.

We called the day before coming and was told getting a room around 2 should be no problem. Arrived at 1:20. Didn’t get a room until 4:45. We were late for our nephew’s wedding. We probably won’t return.

6

Miguel

23. apr. 2025

·

Overnattede 1 nat

The staff in the front desk charge me twice in my credit card , and also the charge a supposedly a 40 USD FEE , but they charge me 540 USD. I have to call them and fix the problem, but if you don’t call they just keep the money.

The staff in the front desk charge me twice in my credit card , and also the charge a supposedly a 40 USD FEE , but they charge me 540 USD. I have to call them and fix the problem, but if you don’t call they just keep the money.

6

Somer

29. apr. 2024

·

Overnattede 1 nat

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Centralt beliggende i White Plains med let gåafstand til restauranter, butikker og Metro-North stationen. Praktisk til bybesøg og lokale aktiviteter.

Relaterede gæsteanmeldelser

10

Christina

11. jun. 2023

·

Overnattede 1 nat

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

8

Yanelsi

14. jun. 2024

·

Overnattede 3 nætter

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

10

Joseph

28. apr. 2024

·

Overnattede 1 nat

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

10

Sharon

7. sep. 2025

·

Overnattede 3 nætter

Beautiful hotel. Great location.

Beautiful hotel. Great location.

10

Alison

15. jan. 2024

·

Overnattede 2 nætter

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

10

Marc

5. aug. 2024

·

Overnattede 2 nætter

10/10 would come back again. Our room was spacious and clean. Lots of restaurants nearby and activities to do. Valet service was great and staff was personable and laidback. I can tell they still have The Ritz-Carlton hospitality ethics which is why the stay was so great!

10/10 would come back again. Our room was spacious and clean. Lots of restaurants nearby and activities to do. Valet service was great and staff was personable and laidback. I can tell they still have The Ritz-Carlton hospitality ethics which is why the stay was so great!

10

Melissa

14. mar. 2025

·

Overnattede 1 nat

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

8

Antoniette

13. jan. 2024

·

Overnattede 1 nat

Central located, nice size room and excellent room service breakfast.

Central located, nice size room and excellent room service breakfast.

10

Joanna

22. sep. 2024

·

Overnattede 1 nat

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

8

Dudmire

3. sep. 2023

·

Overnattede 1 nat

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

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Spisning

Madens kvalitet varierer fra fremragende måltider på værelset og i Red Horse restauranten til dårlige eller uspiselige retter, og der er rapporteret om langsom eller forkert service. Flere gæster har også bemærket ekstra gebyrer og problemer med fakturering af morgenmad.

Relaterede gæsteanmeldelser

8

Tenisha

15. aug. 2023

·

Overnattede 1 nat

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

8

Yanelsi

14. jun. 2024

·

Overnattede 3 nætter

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

6

Allison

22. feb. 2025

·

Overnattede 1 nat

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

10

Bernard

17. maj 2023

·

Overnattede 1 nat

Elegant well maintained property, nice aroma in room and satisfying personal care products. Outstanding food: tasty and thoughtfully prepared.

Elegant well maintained property, nice aroma in room and satisfying personal care products. Outstanding food: tasty and thoughtfully prepared.

10

Melissa

14. mar. 2025

·

Overnattede 1 nat

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

4

Natasha

5. nov. 2025

·

Overnattede 1 nat

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

6

David

20. dec. 2023

·

Overnattede 1 nat

Each staff member was excellent, obviously well trained which speaks well of management. The former Ritz-Carlton facilities are lovely. In contrast, the food at dinner was virtually inedible (4 dishes with two dining) and the wine (by the glass) undrinkable with a heavy, unpleasant metallic aftertaste. Breakfast fare little better.

Each staff member was excellent, obviously well trained which speaks well of management. The former Ritz-Carlton facilities are lovely. In contrast, the food at dinner was virtually inedible (4 dishes with two dining) and the wine (by the glass) undrinkable with a heavy, unpleasant metallic aftertaste. Breakfast fare little better.

8

Antoniette

13. jan. 2024

·

Overnattede 1 nat

Central located, nice size room and excellent room service breakfast.

Central located, nice size room and excellent room service breakfast.

10

Ricardo

16. feb. 2025

·

Overnattede 1 nat

Staff was great. Enjoyed the in room dining. Also appreciate th access to restaurant

Staff was great. Enjoyed the in room dining. Also appreciate th access to restaurant

6

Somer

29. apr. 2024

·

Overnattede 1 nat

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

10

ODell

21. jul. 2026

·

Overnattede 2 nætter

Beautiful establishment. Great customer service from valet to doorman to customer service to cleaning staff. Professional atmosphere, gym was clean. Restaurant called Red Horse had excellent drinks and food. Across the street is a mall and Multiple stores and restaurants in the area. Great experience!

Beautiful establishment. Great customer service from valet to doorman to customer service to cleaning staff. Professional atmosphere, gym was clean. Restaurant called Red Horse had excellent drinks and food. Across the street is a mall and Multiple stores and restaurants in the area. Great experience!

10

Abraham

22. jun. 2026

·

Overnattede 1 nat

Highly recommend. Clean and awesome staff!!

Highly recommend. Clean and awesome staff!!

10

Donnett

15. jun. 2026

·

Overnattede 1 nat

Clean room

Clean room

4

Cecil

25. maj 2026

·

Overnattede 1 nat

Breakfast was good, and the surrounding area was great. There were stains on the couches from unidentified bodily fluids, the tub didn’t work and there was poop on the ground next to the toilet. Unclean and gross, and the air conditioning made a loud knocking noise that woke us up every half hour. Also the ice machine didn’t work on our floor. They gave us some money towards breakfast for the inconvenience but I wouldn’t recommend anyone stays here

Breakfast was good, and the surrounding area was great. There were stains on the couches from unidentified bodily fluids, the tub didn’t work and there was poop on the ground next to the toilet. Unclean and gross, and the air conditioning made a loud knocking noise that woke us up every half hour. Also the ice machine didn’t work on our floor. They gave us some money towards breakfast for the inconvenience but I wouldn’t recommend anyone stays here

10

Andrea

23. maj 2026

·

Overnattede 1 nat

So luxurious and clean! Wish I was there on vacation and not just for work.

So luxurious and clean! Wish I was there on vacation and not just for work.

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sø.	ma.	ti.	on.	to.	fr.	lø.
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6	7	8	9	10	11	12
13	14	15	16	17	18 $893	19 $683
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