Pullman Zhangjiajie Hotel

Lo mejor del hotel es la localización, muy próximo al parque natural. Por lo de más es un hotel que necesitaría una gran reforma, las instalaciones son bastante viejas y el gimnasio en concreto es una vergüenza de lo viejo que está, para tener un gimnasio donde no funcionan las máquinas mejor no tenerlo. Tienen la norma de usar gorro en la piscina pero no te lo prestan, solo lo puedes comprar. El personal correcto sin ser especialmente amable. Posiblemente halla mejores opciones por el precio.

Room in need of renovation. All staff very helpful Great Location

We had a clean, comfortable room and it met all our needs. There are some restaurants within walking distance but it is a walk away from the main stretch of town. I would stay here again.

First our room was dirty, carpet, and found food remainings on the floor. Carpet was just dirty and the room smell just dirty. We requested to be changed to another room and they requested to upgraded. We did upgrade for $200. More. The food was not what we expected. Just very plain and simple. Did not have hot tea option. We have been to other hotels in Beijing, Xi’an and Shanghai and they absolutely offered much better services. I will not recommend this hotel at all. We will come back to Zhangjiajie, but will stay at a different hotel for sure. For what ever a customer pay, the least we all deserve is a CLEAN ROOM. I hope business owners do take into consideration customers’ reviews. At the end of the day it is up to us to keep your business running.

The female attendant at the bar was very gracious. Bringing me my own bucket of ice. An extra touch which I appreciated.