ibis Styles Singapore Albert

Very nice and helpful staff. A good breakfast is offered. Clean and nice room. Beds are very hard.

Comfortable room

Outstanding customer service Every wish was fulfilled immediately

This isn't in a great area of town with quite a lot of lone men loitering in the street nearby so don't choose if you are a lone female traveller. The hotel tried to put me in a single bed even though I was booked in for a Deluxe Double and then said I had been upgraded - the room had a broken balcony door and was very tired looking. The bed was so hard - not a good night's rest. I is need to do better for a city hotel and at the price they are charging. The head manager was difficult to deal with Nd thought it was okay to leave bags unattended in the lobby before being out into storag whilst I waited for my flight.

The bathroom was outdated, the toilet seat was not fixed, shower is with a curtain, which sticks on you while, taking a shower… and if you take a shower, the whole bathroom is spilled with water. As a floor mat, you were given a baby towel only… The mattress is like in a hospital for people with Incontinence (plastik). Yes, there is a cover on top but still you can hear and feel this kind of mattress and you also sweat a lot at night because yes, it’s kind of plastic. You can hear the doors slamming fron the whole floor in your room, extremely annoying at night. No recommendation from my side. I expected way more for that price.