Acogedora Casa Koala en Santiago

Casa Koala was the perfect place for our month long stay in Merida. The house was equipped with everything we needed to make it feel like our home away from home. The host and everyone connected with Case Koala were awesome. They us feel welcomed went out of their way to make sure our stay was pleasant and problem free. In short, I would not hesitate to stay here again.

We had an amazing stay! The pictures exactly matched the house as did the description. The entire staff is super friendly, host spoke English (which helped me - only non Spanish speaking person in our group). And when we had questions, their responses were immediate and fully answered. Myself, and three other guests (who were born, lived in Mexico) were super impressed - that should say it all. You won’t be disappointed if you stay here.

Beautifully decorated, well-equipped, comfortable and clean house. Perfect to use as a base to explore Mérida and the surrounding areas. The hosts are super responsive, friendly and efficient. I appreciated the in-person welcome and their flexibility to let us check-in earlier than planned. Please note that the Casita bedroom, located at the end of the courtyard garden, doesn't have an en-suite bathroom. The bathroom is located across the courtyard next to the outside dining space.

This was our first time staying at a Verbo. And the first time in Merida. What a great City! We were able to check in, communicating any questions, checking out with no problems. The casa was well stocked with everything we would need or want. The thing I found most helpful was the Casa Koala book. It guided us on were to eat, how far things were, pool service, places to see, drinking water, etc. Thank you. I would come back again and recommend this place to others.

The house has a great design, it is perfect for 2 couples. The area is quiet and safe. We walked everywhere and it is well located. They were always in contact with me and overall the stay was pleasant. Ideal to share with family.