Family friendly period holiday cottage in the Cotswolds - Summer Hayes

This is the worse and most expensive holiday cottage we have ever rented. Uncomfortable beds and the one in the main bedroom creaks so much it woke us up every time one of us turned over. There is no point in the dishwasher as the kitchen has so little crockery you have to wash up all the time of there is no crockery for the next meal. The wardrobe in the second bedroom upstairs was full of linen and towels leaving no space for anything else to go in there and there are no drawers either, meaning no where to put your belongings. There is no shower mat in the upstairs bathroom and the one in the downstairs shower room is really mouldy! Cobwebs every where, I 'm surprised Stay Cotswold have this place on their books, not up to standard

This is the worse and most expensive holiday cottage we have ever rented. Uncomfortable beds and the one in the main bedroom creaks so much it woke us up every time one of us turned over. There is no point in the dishwasher as the kitchen has so little crockery you have to wash up all the time of there is no crockery for the next meal. The wardrobe in the second bedroom upstairs was full of linen and towels leaving no space for anything else to go in there and there are no drawers either, meaning no where to put your belongings. There is no shower mat in the upstairs bathroom and the one in the downstairs shower room is really mouldy! Cobwebs every where, I 'm surprised Stay Cotswold have this place on their books, not up to standard

We had a few issues with our stay. Fair to say, some were outside the control of both Stay Cotswold and the property owner. The customer service was totally excellent though, both while we were there and since we got home - a really first class fast response. I made a detailed report of what went wrong, and have received a very charming email back from the owner by return. He is very much on the case and has pulled out the stops to make amends. There are a few negative comments on previous reviews, some of which reflect what we experienced - but I have full confidence that the situation is being rectified with immediate effect and all will be well for future guests. Summer Hayes is such a lovely cottage, in a beautiful position and so well placed for visiting the Cotswolds. Have no hesitation, book it. Plenty of space for 5 and a dog or two. The ground floor bedroom and powder room was particularly appreciated by one of our party who is waiting for a new hip! Two showers very much appreciated, and the conservatory is a lovely space to dine.

We had a few issues with our stay. Fair to say, some were outside the control of both Stay Cotswold and the property owner. The customer service was totally excellent though, both while we were there and since we got home - a really first class fast response. I made a detailed report of what went wrong, and have received a very charming email back from the owner by return. He is very much on the case and has pulled out the stops to make amends. There are a few negative comments on previous reviews, some of which reflect what we experienced - but I have full confidence that the situation is being rectified with immediate effect and all will be well for future guests. Summer Hayes is such a lovely cottage, in a beautiful position and so well placed for visiting the Cotswolds. Have no hesitation, book it. Plenty of space for 5 and a dog or two. The ground floor bedroom and powder room was particularly appreciated by one of our party who is waiting for a new hip! Two showers very much appreciated, and the conservatory is a lovely space to dine.

Cottage was as photos - clean and quick reply from host - not that there was an issue. Many thanks.