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Ocean View 3br Condo! Indoor pool, steps to beach

From

265 $
/ Nacht
Ocean View 3br Condo! Indoor pool, steps to beach - Image 1
Ocean View 3br Condo! Indoor pool, steps to beach - Image 2
Ocean View 3br Condo! Indoor pool, steps to beach - Image 3
Ocean View 3br Condo! Indoor pool, steps to beach - Image 4
Ocean View 3br Condo! Indoor pool, steps to beach - Image 5

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From

265 $
/ Nacht
  • Pool

  • Küche

  • Klimatisiert

  • TV

  • WLAN

  • Kostenfreies Parken

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Lage

St. Augustine Beach, Florida

Gästebewertungen zu Ocean View 3br Condo! Indoor pool, steps to beach

2

Remon H.

VRB-logo

16. Okt. 2022

·

Aufenthalt am 4 Nächte

This is an old property that has cockroaches and ants. We saw a cockroach and many sugar ants (all over the kitchen and dining area) on the first day after we checked in. On the following morning (around noon), I reported this issue to the management company, Vacasa. All that we received was "we will do our best to make things right". Then, later on (around 11 pm), we saw another cockroach. I reached out back to Vacasa again and asked them to fix this issue the following day as I was so disgusted and annoyed. Vacasa sent someone who sprayed around the condo and put some treatment for the sugar ants. I continued to see a cockroach here and there until the last evening in that place (even after they sprayed around). Besides this nasty issue, the condo had other issues like * The fridge did not dispense cold water (it did dispense water but it was not cold) and the fridge did not produce ice at all. * The water handle in the master bathroom was broken. * We couldn\'t figure out how to turn on the balcony fan. Most likely it\'s broken. We reported all these issues to Vacasa and sent them pictures showing the cockroaches and the broken water handle. Vacasa was very apologetic stating that no one reported these issues to them before. I think this is a bad excuse as a condo with such problems should not be on Vrbo. I would not recommend this place to anyone.
This is an old property that has cockroaches and ants. We saw a cockroach and many sugar ants (all over the kitchen and dining area) on the first day after we checked in. On the following morning (around noon), I reported this issue to the management company, Vacasa. All that we received was "we will do our best to make things right". Then, later on (around 11 pm), we saw another cockroach. I reached out back to Vacasa again and asked them to fix this issue the following day as I was so disgusted and annoyed. Vacasa sent someone who sprayed around the condo and put some treatment for the sugar ants. I continued to see a cockroach here and there until the last evening in that place (even after they sprayed around). Besides this nasty issue, the condo had other issues like * The fridge did not dispense cold water (it did dispense water but it was not cold) and the fridge did not produce ice at all. * The water handle in the master bathroom was broken. * We couldn\'t figure out how to turn on the balcony fan. Most likely it\'s broken. We reported all these issues to Vacasa and sent them pictures showing the cockroaches and the broken water handle. Vacasa was very apologetic stating that no one reported these issues to them before. I think this is a bad excuse as a condo with such problems should not be on Vrbo. I would not recommend this place to anyone.


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