Upgraded dog friendly home one & a half blocks to

We were there for 3 nights. The house was clean, lovely and in a fabulous location! It's spacious and room for a lot of people with parking behind the house. A convenient store is across the street, shops and restaurants just steps away, and it's a block and a half from the beach and the Clear Space Theatre which has great performances! (That is why we came to Rehoboth, to see The Little Shop of Horrors which was excellent!) As with most VRBO's, we know we need to bring just about everything we'll need but we were surprised however to arrive and find each toilet paper holder (all 5 of them) empty, no hand or dish soap anywhere, no paper towels and no trash bags. Thankfully the store across the street had these items which we purchased immediately. There was a form on the table asking that we gather our linens at the end of the stay and place them in bags outside of the house at check-out and if we didn't, we'd be charged but there were no laundry bags to collect them in. The bedrooms upstairs have a weird nonstop cooling system that you cannot control yourself because you need a code to change the temp or shut it off so a few folks were cold all night. (there were no extra blankets) We did contact the management and they got back to us and told us to change a switch but that didn't do anything. They did offer to come out on the last day but it was too late. Lastly, the TV is a Roku so the renter needs to be members of Netlfix, Amazon Video, Hulu, etc. if you want to watch anything. We were also frustrated we couldn't get a late check out. It's a lot of money for a house that you can't get into until 4pm and then have to vacate by 10am. We asked for a 12pm check out and were told no b/c of the cleaning crew but their calendar said they weren't booked for the next few days so we were surprised they couldn't accommodate us. Overall, the house is great but if they could fix a few minor things, it would be a 5 star vacation spot!

The house is spacious and the location is incredible. The home appeared to be clean when we checked in, but after a day the home started to smell incredibly bad. The odor of urine became overwhelming in the main living spaces and it was untenable. We booked the home through VRBO, and realized soon after check in that we were double charged the various service fees by both Vacasa and VRBO. Vacasa charged us 70% in "fees", which nearly doubled the amount we committed to paying during the original booking. In fact the breakdown provided by Vacasa later was inconsistent with what is posted on their for the property in VRBO. (We were charged $704 in fees, compared to the $420 fees they advertised.) When we texted about the conditions of the home and the fees, we received no response. When we called to speak to a representative after check out, we were told there was nothing that could be done and we should have contacted them sooner (which we had). The property managers never once communicated the additional service fees prior to our arrival. I would not stay in this home again, or recommend Vacasa or any of their affiliates for future rentals. Unless you like urine, then go nuts.