奧斯汀市中心citizenM飯店

Roof top pool.

Pool was very nice. Very clean room. Convenient location.

Really good property and friendly staff. It was a little noisy at times but nothing too bad, I would take earplugs though. The gym is really quite small, it’s good to have one but it’s not very well equipped so set your expectations quite low. The pool area is nice loses the sun in the afternoon and gets incredibly busy even during quiet periods at the hotel. It was a very standard citizen M hotel so you know exactly what you’re getting and they always seem to deliver on that. I say for five nights and I think that’s quite a long time to stay in these types of rooms, the location is really good, but if you’re staying longer than a couple of nights, I’d look for more of a resort type hotel to really fully enjoy Austin.

Great, spotless property. The pool is awesome on rooftop with a view

Elevators were dramatically slow our last 2 days

The rooms here are super TINY! King size bed touches 3 of the walls. The toilet/shower combo is in the room with tinted glass. The sink is in the room. The fridge is a small drawer cooler. No parking. The underground parking garage (not included) across the street is expensive and brings you up a block away. Everything here is cramped and claustrophobic. It takes 2 elevator rides to go from road level to third floor and there was usually a 15 minute wait for the elevators. It’s fancy with all sorts of “smart” switches, tv, etc. no tv remote, instead an iPad mini. You leave and all the blinds close, TV turns off, and lights turn off. Very confusing and frustrating. Nicely decorated, nice staff, and clean, but a little too untraditional for me. Breakfast buffet option was $50 a day. Didn’t look like it was worth it. Bring your own water!

I had the best experience with this hotel. Was able to do early check in and late check out, room was very nice and clean, great amenities (I enjoyed the gym and pool). They have very good buffet breakfast.

Excellent customer service by front staff, it was a great location very walkable to restaurants and bars, and the pool was great!

Several problems . No internet for the first day which meant that keys didn't work,cash only at the bar. This also resulted in the curtains going up automatically the next day very early in the morning, cash only at the bar etc. The room is very very small and the price isn't low enough to justify it. Fuse blew when using a curling iron. No parking. Hotel can't be called form outside the hotel, you only get a robot. It's a good loctation , nut over priced for what you get.

Great location. Central and easy to get around Austin. There’s no attached car park so that was the only negative. There are option nearby but not the most convenient

Clean comfortable, convenient, and easy check-in/checkout.

Clogged sink

Great hotel! Clean and new

Didn't have a lot of staff. We were switched rooms bc the bed had hair and was not properly clean. Location is convienent but would not stay again

Very nice and clean hotel! I really enjoyed my stay

Very clean rooms, friendly staff and great location

I wanted to like this hotel, I had high hopes for it. Pros: nice pillows, good sized bed and awesome window. High tech lights and temp controlled via a tablet, which was both cool and annoying. Cons: they conducted a fire alarm test at 7am (sirens and lights with announcements), which sucked. They only offer lights cleanings on demand, which is fine, I opted for one cleaning during my stay, but it wasn’t great. They took the towels and didn’t replace them. Cups are meant to come with the room (there’s a little drawer for them) but no cups on arrival - staff handed me one when I went to check with reception. Ironing is available in a shared ironing room on each floor, which was just a bummer. It was close to where we needed to be, and I got good sleep when fire alarms weren’t going off and my neighboring guests weren’t hotboxing their rooms (weed smell came into the room daily at 10am). The black out blinds were amazing. Pool was lovely, and staff for the most part were helpful.

Brilliant for the money. Very clean and modern. Bed was a little hard for my liking but would definitely stay again.

The room had condensation from the AC on the ceiling and the AC was leaking all day and night. The floor was always wet. The ester damaged some of my electronics and possibly ruined them. I asked twice for you guys to move me rooms and you guys would always say yes and never ended up moving me rooms. I was there 5 days dealing with all of this. We would have to use our own towel to dry the floor because no one would come to clean up either.

Very clean and modern

Air could not be adjusted cold

The room was clean but be prepared for it to be very small. The size of a cruise ship room.

A lot of noise from aircon and all sorts of electric connections, and lights that blinks in the room. Ruined my sleep both time I visited in two different rooms.

Great and quirky hotel in a good area downtown. The iPad control for everything works well (although would be nice having a physical light switch to turn the room lights on when entering the room; there's only a switch to put the room in energy saving mode). Small but well designed rooms, perfect for one person but might be a stretch for a couple since the bed is right at the edge of the room and is only accessed from one side. Not much street noise or noise from other rooms

pretty basic - clean and comfortable. Room tablet was nice and convenient.

The rooms here are super TINY! King size bed touches 3 of the walls. The toilet/shower combo is in the room with tinted glass. The sink is in the room. The fridge is a small drawer cooler. No parking. The underground parking garage (not included) across the street is expensive and brings you up a block away. Everything here is cramped and claustrophobic. It takes 2 elevator rides to go from road level to third floor and there was usually a 15 minute wait for the elevators. It’s fancy with all sorts of “smart” switches, tv, etc. no tv remote, instead an iPad mini. You leave and all the blinds close, TV turns off, and lights turn off. Very confusing and frustrating. Nicely decorated, nice staff, and clean, but a little too untraditional for me. Breakfast buffet option was $50 a day. Didn’t look like it was worth it. Bring your own water!

Citizen m has the world’s tiniest hotel rooms. There is nowhere to sit - you can’t eat or work in your room unless you do it on the bed, which spans the entire width of the room (7 feet). No closet no storage no room for your suitcase. Never again citizen m.

Loved the bed that sits right up against the window. Great view. Also loved the ability to control everything in the room from the tablet

Convenient location but really tiny room. For one person it is okay but I can't imagine two people in the room. E.g., when the bathroom door is open, one literally can't get out of the room... Bed is against the wall.

A little noisy for our taste but our teenagers loved it! Very cool, trendy and modern. Rooms were clean but very small especially the shower. So if you're a big, tall guy like my husband you won't be too comfortable in the room.

I would like to express my profound dissatisfaction with an incident that occurred during breakfast during the last day of my stay. Despite providing my room number and name to the waiter upon arrival, I was subsequently approached at my table and subjected to an unwarranted lecture on the proper check-in procedure. The waiter's tone and line of questioning were accusatory and highly unprofessional. He specifically asked, "Do you always come here and just eat?" implying that I had attempted to dine without proper authorization. I promptly reiterated that I always provide my room number and name, as is standard practice. Given Citizen M's emphasis on technology, I strongly recommend implementing a more efficient and less confrontational system for breakfast verification. Utilizing technology to confirm guest eligibility would not only streamline the process but also prevent future instances of guest harassment.

No check-in service and I could not get an invoice at checkout. What kind of hotel does that?

The check in staff was very informative and friendly. Though check in is at 2pm we were able to check in early which was beyond wonderful. The rooms are a little small, and the beds are a smidge stiff for my liking, but overall it was a great stay. Perfect for what we were needing.

We thought a lot of the staff was rude and stand-offish. The hotel looked great…room was very comfortable and well supplied.

Let me be clear—we didn’t actually wind up staying here, and walked out after about 10 minutes. We are a middle-aged couple with no kids and travel frequently. And we’re used to staying in luxury hotels with a professional staff and lots of amenities. This hotel is not that. The main drawback is that they have no parking, which, in the city of Austin, is not an option we want to risk. (Our car was once broken into.) They also have no reception desk or traditional staff to speak of as far as we could tell. The only person who spoke to us was a guy in a hoodie, and he looked almost surprised that anyone wanted to talk to him. However, if you’re in your 20s or 30s and want a space where you can work on a laptop and actually talking to anybody isn’t really a priority, this might really work out for you.

Fabulous staff. Will be back.

The entire staff made our week so good that we canceled the second hotel and extended this stay. Kudos!

Friendly Staff

Staff was horrible. It was like they were willing because they had to buy didn't want to be there.

Everyone who works here is so welcoming and helpful- genuinely kind and interested in making sure your stay is the best it can be.

Beautiful property in great location

The hotel was really nice, clean and staff was really nice. Breakfast was pretty rich! The nearby area is walkable, but can be a bit sketchy sometimes.

There is a cool vibe from the hotel. Very close to restaurants, shops, and bars. Close to the state capitol and the Colorado river. Excellent location.

First time here, but not the last. Really Enjoyed the stay, the self access check in and check out system. Everything was walkable, clubs to coffee shops. I visit often and will be back.

Location was perfect and easy access to popular restaurants, museums and other attractions. The staff were very friendly and knowledgeable. We definitely stay here again. Parking is offsite but convenient. Didn’t enjoy the garage not being part of the hotel but not a deal breaker.

This was a great place to stay for my weekend trip. Conveniently located in the heart of downtown so lots of the attractions were in walking distance.

Convenient location to 6th Street but the one block away keeps the noise down.

This place is fantastic. I would never stay anywhere else when I come to Austin. It is right in the middle of every big company and every little startup. It is walking distance from every awesome restaurant. I walked from this hotel to Barton Springs Pool and it was just an enormous delight. This hotel is the future of hotels. The rooms are clean but sparse. They have everything you need and nothing more. But if you want to spend your time in the actual city of Austin (rather than in your hotel room), citizenM is the only hotel that fits the bill. I will be

Great hotel! A lot is in walking distance.

Great location. Central and easy to get around Austin. There’s no attached car park so that was the only negative. There are option nearby but not the most convenient

The hotel was great. Very clean and modern. All workers were very friendly. When I needed assistance with getting around and what to do they helped. The breakfast was convenient so I didn't have to leave the hotel early to go find something only thing I wish they would change up the hot food daily it was the same. The bar and the appetizers/small plates were good.

Stayed for 2 nights and loved it. Location customer service cleanliness the unique designer hands down. Highly recommended going to Zurich and staying at the same hotel. We stayed last summer in Chicago it was amazing experience as well. Great breakfast for a decent price.

The property was beautiful and very easy to access. The breakfast offered at the hotel was not only more affordable than nearby downtown options, but it also had a great variety of choices—I highly recommend it. This stay was perfect for a couple’s getaway. We loved being on the 10th floor, especially with a window view that looked right outside. The pool area was stunning, and the art and overall atmosphere of the hotel were truly impressive. I honestly can’t say anything negative—we thoroughly enjoyed every moment of our stay. The hotel is within walking distance of downtown attractions and the Capitol, which made exploring the area so convenient. The staff was friendly and helpful overall; there was only one individual who didn’t have the best attitude, but that didn’t take away from the overall positive experience

Spend the extra $50-$70 and go elsewhere. No front desk and no customer service. No direct line to contact the hotel. The hotel decor looks like it escaped the 80’s and didn’t change clothes. Nice people at the bar. No fresh food, not cooked to order, they warm it up. They told me so at the bar. I appreciate their honesty but this was a very poor experience.

Property was clean, safe and walkable to downtown Austin. No coffee in the room and plain drip coffee was $4 in the restaurant.

The CitizenM concept is basic. It is a comfortable hotel with few amenities, and a quirky ambience. The pool looked to be an afterthought. It is small and used a lot because of the Texas heat. Breakfast was not tasty or very good. Something about the preparation of foods like bacon and sausage in hotels. A miss. Otherwise the colored lighting etc. are cute, but after 5 minutes- meh. The lack of a simple light switch upon entering, and the shade issue closing when you leave is annoying.

The hotel staff were all wonderful. Location is really good. Breakfast was great. Can’t beat it for the price.

I had the best experience with this hotel. Was able to do early check in and late check out, room was very nice and clean, great amenities (I enjoyed the gym and pool). They have very good buffet breakfast.

Only disappointed with lack of choice for lunch or dinner. Was a rainy weekend would have been more convenient to stay in for a meal or 2 but choices were extremely limited.

it's a do it yourself experience and after a long day of travel you just want room service, there was none, and a concierge to help you with information, there was none, no iron in the room, it was a ironing room with practically no lighting and you must stand in line if you want to iron your clothes. Bed is next to window so if there are 2 people, one has to jump over the other one to get out of bed. breakfast eggs were horrible. and that was the only protein for vegetarians. coffee was not good either.