Bywater Suite Hotel

The room and amenities are great….except for the beds. So awful we slept on the floor. Get new beds and it’s a solid 5! Most guests need a car to stay here if tourists. More like Air B& B than hotel right now but not an issue for us. Pool was great.

Property was great, loved the pool and hot tub. Check in and out was a breeze. The place and the neighborhood seemed safe. We walked around in all directions going to different eateries and bars. Overall, we had a great stay.

We absolutely enjoyed our stay. It was half business and half family trip. The place was very safe gated quiet we enjoyed the pool and the hot tub. It has such amazing history! We would definitely stay again!

We needed an accomodation for our family of 4 which provides a washing machine and a pool. We received a text that the pool won’t be available during our stay on the same day we were checking in. The reception lady called her boss and we were told that all infos were available on the website, as well as shared to the booking platforms. Neither was true. We were offered to use another hotel‘s pool (for limited time and days), which is not located within a walking distance from Holy Angels. Since we didn’t have a car, this would be highly inconvenient. So we tried to cancel this hotel and looked for another. After being on the phone with Expedia‘s relocation service for an hour, we gave up. A few days later we saw other guests using the pool. We were wondering whether the pool was ready for use but we haven’t got the info. This happened a few days. During the day there were never anybody at the reception (we called a number stated there but couldn’t reach anybody). So not only that we weren’t allowed to use the pool but the kids were forced to see how the pool was used (probably illegaly) and nothing was done about it. There are two bedrooms in the unit so it accomodates four people but there were only sets of cutlery and plates for 3. The light in on of the bathrooms was out. In the middle of the night thick liquid dripped down from the ceiling where the light is. It was loud and pretty disgusting. We asked for maintenance, someone came but it was never repaired.

Excellent base for all the activities we had planned in New Orleans.Lovely relaxing pool we never had any problems getting a lounger Staff were lovely, friendly and helpful.We felt safe gate key, door key and 24 hour surveillance

The property was extremely clean. It was newly furnished and very well done. The gated parking is a plus and $15 per day is a deal in New Orleans. The front desk people were so great and even kept in touch via text. Easy walk to Bywater night life or a cheap Uber to FQ. I will always put relatives up here if possible. Top notch experience.

Rooms look brand new. Staff was friendly. Nice outdoor pool and hot tub. Gated all around, so feels safe.

Property was great and clean, suited our needs. However having to use 3 different codes to access parking, pedestrian gate and room was a bit of a hassle and the kitchen had no pots and pans and very little in the way of plates, cups and cutlery.

I was disappointed that the pool was closed. This was not noted on Expedia Orin the hotels website.

Staff was courteous, room was clean and spacious. Appreciated the gated parking- worth the money to pay to park.

We were pleasantly surprised at our hotel. At first it was hard to tell it was our hotel because there was no sign but it had been renovated and everything was nice and clean and new. There was lots of room in our room and the people were very friendly and helpful. We would definitely stay here again. We were here for bowling Nationals.

The staff was incredible- the rooms were great- property was spotless, but the staff was exceptional!!!

Clean rooms and bathrooms, we tried the 2 beds 2 baths and it was an excellent choice! Included a more than large fridge, microwave, stove, dishwasher, sink, washer and dryer. Definitely will recommend and will repeat as soon as back to NOLA!

We needed an accomodation for our family of 4 which provides a washing machine and a pool. We received a text that the pool won’t be available during our stay on the same day we were checking in. The reception lady called her boss and we were told that all infos were available on the website, as well as shared to the booking platforms. Neither was true. We were offered to use another hotel‘s pool (for limited time and days), which is not located within a walking distance from Holy Angels. Since we didn’t have a car, this would be highly inconvenient. So we tried to cancel this hotel and looked for another. After being on the phone with Expedia‘s relocation service for an hour, we gave up. A few days later we saw other guests using the pool. We were wondering whether the pool was ready for use but we haven’t got the info. This happened a few days. During the day there were never anybody at the reception (we called a number stated there but couldn’t reach anybody). So not only that we weren’t allowed to use the pool but the kids were forced to see how the pool was used (probably illegaly) and nothing was done about it. There are two bedrooms in the unit so it accomodates four people but there were only sets of cutlery and plates for 3. The light in on of the bathrooms was out. In the middle of the night thick liquid dripped down from the ceiling where the light is. It was loud and pretty disgusting. We asked for maintenance, someone came but it was never repaired.

Spacious and clean!

It was an amazing stay. The front desk was very courteous and the place was spotless. Bed was comfy and clean. This place is so underrated.

Very very clean and newly remodeled, but the mattresses were too small for the bed frames. One corner of the mattress I slept on kept falling off the frame onto the floor through the night so the 3 of us ended up sleeping in the other bed. The water wouldn’t get hot or even warm in one of the showers so we all 3 ended up using one bathroom as well. When we were ready for bed water started pouring out of the light fixture in the same shower that wouldn’t heat up but eventually stopped thank goodness. There were 2 times we tried to call the front desk and no one answered and another 2 times we went to the front desk for help and there was no one to be found.

Staff was friendly, however, room was dirty, with dirty clothes left in the washer, the suit had no clean towels in the room, floor was dirty and unswept behind the couch. front desk had limited hours, neighbourhood is unsafe, and limited parking is available. Higher standards for cleanliness are needed, but if this property were run well, it could be a gem

The linen, towels and dishes were dirty. There was nothing to wash dishes with and no silverware. There were no receptionist to help

Property was great for our family of 6 for 6 nights.Full kitchen - able to cook and dining table. Felt like home :) Small dishwasher, two bathroom with each private bedroom (no tub but spacious walk in shower). Full size washer and dryer in our room, too!! Beautifully renovated and much charm. Staff was beyond AMAZING and accommodating. First time in NOLA and best part was our accomidations. Staff could be reached by text and was always helpful. Very much recommend.

We stayed over Krewe of Boo weekend. Both of us lived in NOLA previously; I just moved to Shreveport after being in NOLA for 10 years. I never lived in the Bywater area, though, and we enjoyed staying here. The grounds were really nice, and the lady at the front desk was attentive and helpful. The accommodations were nice and clean for the most part. The mattress was comfy, but the beds (furniture itself) was kinda cheap, so the lack of slats on the bed caused both our mattresses to shift a bit. Wasn't as annoying as previous reviews stated -- the mattress was really comfy to me, and I'm pretty picky. It wasn't enough of an issue to address. There was water in the hallway overnight, though, due to a leak. Water was across the entire hall which could've been dangerous. I reported it via text, and staff cleaned it by the time we were back. I saw folks cleaning over the weekend, but there isn't anyone at the front desk 24/7, so be aware of that. They also had some issues with the gates, but not a huge deal. Overall, it was clean, good location, and I felt safe leaving my car there in the gated area. I'll definitely stay again and check out the pool/hot tub next time.

The room was very spacious and clean. I loved the fact that each room had its own bathroom for more privacy. The bed was comfortable (except for the broken piece that holds the mattress up). Diane was amazing and very helpful. It was only a 15 minute drive from the French Quarters or you could catch the bus. The parking was amazing and safe. Would definitely stay here again!

Clean rooms and bathrooms, we tried the 2 beds 2 baths and it was an excellent choice! Included a more than large fridge, microwave, stove, dishwasher, sink, washer and dryer. Definitely will recommend and will repeat as soon as back to NOLA!

It was a wonderful stay at the hotel. Everything was nice and clean. The rooms are nice! The only thing missing is a few more pieces of cutlery/essentials for cooking a meal properly;) The beds are firm, so it be a game changer if you have a soft bed at home. Overall, I would stay there again! (2 adults 4 teens)

I loved everything about this property except for the beds. The beds were horrible. They were extremely soft mattresses, so soft they felt like a waterbed. They were placed on a platform frame with just 4 wood slats under it. So not box spring and no solid platform. So the matress fell through the spaces. We ended up taking both matresses off the frames and putting them on the floor just to be able to sleep. The sheets also had very bad stains on them. Other than the beds, everything else was great!

Nice room and great staff it. It fit five people comfortably.

Great location, away from the party scene but close enough to get to it quickly. 2bedroom/2 bathroom set up is great for families. Cons: no tv in the bedrooms which is not ideal. Living layout is bad, it’s almost impossible to see the television from where the couch is positioned. Also the mattresses are very uncomfortable!!

Very very clean and newly remodeled, but the mattresses were too small for the bed frames. One corner of the mattress I slept on kept falling off the frame onto the floor through the night so the 3 of us ended up sleeping in the other bed. The water wouldn’t get hot or even warm in one of the showers so we all 3 ended up using one bathroom as well. When we were ready for bed water started pouring out of the light fixture in the same shower that wouldn’t heat up but eventually stopped thank goodness. There were 2 times we tried to call the front desk and no one answered and another 2 times we went to the front desk for help and there was no one to be found.

Staff was courteous, room was clean and spacious. Appreciated the gated parking- worth the money to pay to park.

The entry system was difficult to operate. The lighting around the entry pads was poor. The bed could have used more pillows and blankets. The wifi kept going out

The staff was incredible- the rooms were great- property was spotless, but the staff was exceptional!!!

Ruby was great! Very patient, calm, and friendly. The issues that I see as a traveler: Mattress was worn(horrible), Access to the gate( getting in/out of your vehicle for paid parking to type in a code not ideal for weather, it was a miracle to catch someone actually sitting at the desk when needing something,I emailed the host three times awaiting a response and never received one, which delayed my check in, shower was like warm the entire stay.

The customer service staff were very friendly and helpful. There may be some miscommunication between Hosteeva and the actual hotel, so be wary if you get a different room than you were expecting. The room I originally reserved became out of order, so then they gave me 2 rooms before I even arrived, (with no charge thankfully). Hosteeva does not mention that parking is not included in the reservation, and is an additional $60 per car. Between the 2 rooms, one smelled of smoke and another had a light fixture fall out. The cleanliness was good, just seemed like poor maintenance. Also the code to get into our rooms were wrong, so prepare to go back to the customer service desk for another code if the one emailed to you from Hosteeva is wrong.

We loved our stay here! The suite was in the perfect spot — right off a main road for easy access to everything, but still felt secluded, private, and peaceful. The gated property made it feel like a hidden retreat in the middle of New Orleans. The neighborhood had such old-world charm; we loved strolling around at dusk with the flicker of the oil lamps lighting up the brick sidewalks. Huge shoutout to Aaron at the front desk — seriously the best! He pointed us in all the right directions, shared great local advice, and always checked in to see how our day was going. He really made our stay even better. Highly recommend this place for anyone wanting a quiet, charming stay in NOLA with top-notch hospitality.

It was an amazing stay. The front desk was very courteous and the place was spotless. Bed was comfy and clean. This place is so underrated.

The reception was phenomenal and was treated like royalty. The customer service was the best ever. I love it there. Would recommend it to every one. Rachell is the best.

Very very clean and newly remodeled, but the mattresses were too small for the bed frames. One corner of the mattress I slept on kept falling off the frame onto the floor through the night so the 3 of us ended up sleeping in the other bed. The water wouldn’t get hot or even warm in one of the showers so we all 3 ended up using one bathroom as well. When we were ready for bed water started pouring out of the light fixture in the same shower that wouldn’t heat up but eventually stopped thank goodness. There were 2 times we tried to call the front desk and no one answered and another 2 times we went to the front desk for help and there was no one to be found.

On the plus side It was really nice having separate bedrooms, each with its own bathroom! The space was well laid out and comfortable. It was nice having a kitchenette! On the minorly negative side, it was a little weird that we never interacted with humans at the front desk. It was all via telephone or text, which usually worked pretty well, but occasionally they were non-responsive (at first). There were some supplies missing and the fridge had a minor issue, both of which were addressed quickly.

Property was great for our family of 6 for 6 nights.Full kitchen - able to cook and dining table. Felt like home :) Small dishwasher, two bathroom with each private bedroom (no tub but spacious walk in shower). Full size washer and dryer in our room, too!! Beautifully renovated and much charm. Staff was beyond AMAZING and accommodating. First time in NOLA and best part was our accomidations. Staff could be reached by text and was always helpful. Very much recommend.

We received a gate/door code from an employee via text at 6:39pm. Arrived at the hotel at 11pm. When we checked in there was a suitcase left in our room. I pushed it next to the main door inside of our room and was going to give it to an employee in the morning. No one was at the front desk when we arrived. We put our stuff in the room and then we took an Uber to Downtown New Orleans. At 12:53 we got a text that said The new code for that door is 117644# I accidentally changed the wrong guest room pin. Extremely weird and when I arrived back to the room at 3am the door was propped open. The suitcase that did not belong to us and my father in laws prescriptions were gone. Which made us all feel unsafe here. The next morning we spoke with Brittany at the front desk and she was wonderful. She listened to what happened and took a written statement/complaint of the events.

Property was great, loved the pool and hot tub. Check in and out was a breeze. The place and the neighborhood seemed safe. We walked around in all directions going to different eateries and bars. Overall, we had a great stay.

The property was well Secured and within walking distance of the “ French quarters “

The prpoerty was found clean and i was greeted by a friendly staff that made my stay modt enjoyable.the location was a little futher out than i would have like for it to have been. For the price it was unbeatable.

We loved our stay here! The suite was in the perfect spot — right off a main road for easy access to everything, but still felt secluded, private, and peaceful. The gated property made it feel like a hidden retreat in the middle of New Orleans. The neighborhood had such old-world charm; we loved strolling around at dusk with the flicker of the oil lamps lighting up the brick sidewalks. Huge shoutout to Aaron at the front desk — seriously the best! He pointed us in all the right directions, shared great local advice, and always checked in to see how our day was going. He really made our stay even better. Highly recommend this place for anyone wanting a quiet, charming stay in NOLA with top-notch hospitality.

Everything about the place was just great. We had a two bedroom 2 bathroom apartment with a full sized kitchen including a washing machine and tumble dryer. The property is a one minute walk from the bus stop and the public transport is excellent. We downloaded the Le Pass app and bought a weekly ticket for $15 each - that lets you ride as many buses, streetcars or ferries as you want and the app gives you all the info you need to get around. One of the best things about Holy Angels (and there’s lots) is the pool and hot tub….just bliss. To top it all was the staff who were always so friendly and helpful….thank you Brittany and Scotty, we had a brilliant holiday.

This place is nearly vacant. I think there were three other cars in the gated parking lot. The code did not work to the gate when I got there. This is not an are of town where you want to be standing on the street trying to get a code to work. The nightly rate was a teaser. After fees it doubled. I was seeing friends in biwater so I thought this would be convenient and I would walk to their house 1/2 mile away. But you would not want to be walking in this area at night so I drove to the friend’s house. The room was spartan. Almost like being in a medical waiting room. Nothing on walls which are gray. Thermostat was locked at 68. Coffee in room was poor. You will do better staying in the central business district or quarter and using an Uber. I’ve stayed in hotels in NOLA for 30 years. This is at the bottom of the pile.

Great location, away from the party scene but close enough to get to it quickly. 2bedroom/2 bathroom set up is great for families. Cons: no tv in the bedrooms which is not ideal. Living layout is bad, it’s almost impossible to see the television from where the couch is positioned. Also the mattresses are very uncomfortable!!

This property was nice and worth the cost, but the neighborhood is fairly unsafe -- we were here on Taylor Swift weekend, so I think we probably had a less scary stay here than it would have been on a different weekend with less guests. Easy and cheap uber to the french quarter and a fair amount of restaurants/coffee shops nearby. It also did not have the same amenities provided as there would be if you stayed at a bigger name hotel. There was no offer of housekeeping/turnover each day, there were no bags in the trash cans, and no plunger in the bathroom. We also got no check out instructions and had to leave at 4am so kind of just... left. I tried to call the next day and nobody answered. The vibes were a little eerie in the halls and the rooms but they were clean and nice. When requested, housekeeping was helpful in providing extra towels/blankets/etc.Overall I would give our stay 2.5/5 stars.

My family of 4 with 2 teenagers really enjoyed our stay. It's hard to find an affordable 2 bedroom with Kitchen so this was really nice. My daughter enjoyed the hot tub but it was too cold for the pool. They sent entry instructions and we didn't have any issues with entry.You can pay for safe gated parking which we did one night but we found on street parking and used the bus the rest of the trip. It was super easy to navigate. I loved the w/d in the unit. We'd stay again.

I couldn’t imagine ever staying anywhere else in NOLA after staying here . It’s such a good deal , wonderful quiet , safe and charming neighborhood , friendly staff , gorgeous pool. We walked to and from the French quarter a few times which is a safe and lovely walk .