Sunscape Puerto Vallarta Resort & Spa All Inclusive
214 $
/ Nacht
Ø-Preis September
Preise für Sunscape Puerto Vallarta Resort & Spa All Inclusive
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
214 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In Sunscape Puerto Vallarta Resort & Spa All Inclusive liegt der Preis pro Nacht im günstigsten Monat (Juni) durchschnittlich bei 187 $ und im teuersten Monat (Dezember) bei 272 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 243 $ |
| Februar | 268 $ |
| März | 271 $ |
| April | 230 $ |
| Mai | 198 $ |
| Juni | 187 $ |
| Juli | 226 $ |
| August | 210 $ |
| September | 214 $ |
| Oktober | 231 $ |
| November | 265 $ |
| Dezember | 272 $ |
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Sep · 214 $
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Am teuersten: Dezember (ca. 272 $)
Am günstigsten: Juni (ca. 187 $)
Über diese Unterkunft
Du hast die Qual der Wahl zwischen: Wasserpark (kostenlos), Tennisplätze im Freien und Außenpool. Kostenloses WLAN, ein Concierge-Service und ein Souvenirladen/Kiosk stehen ebenfalls zur Verfügung.
Annehmlichkeiten
Du hast die Qual der Wahl zwischen: Wasserpark (kostenlos), Tennisplätze im Freien und Außenpool. Kostenloses WLAN, ein Concierge-Service und ein Souvenirladen/Kiosk stehen ebenfalls zur Verfügung.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein Textilreinigungsservice, eine rund um die Uhr besetzte Rezeption und mehrsprachiges Personal. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Iss einen Happen im World Café, einer der vielen gastronomischen Einrichtungen dieser Unterkunft, zu denen 4 Restaurants und ein Coffeeshop/Café zählen. Entspann dich mit einem Cocktail der Strandbar oder der Poolbar oder suche eine der 4 Bars/Lounges auf.
Zimmer
Buche einen Aufenthalt in einem der 340 Zimmer mit Flachbildfernseher. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Kabelempfang. Es sind eigene Badezimmer mit Duschen vorhanden, die über kostenlose Toilettenartikel und Haartrockner verfügen. Zur Austattung gehören Telefone ebenso wie Safes und kostenlose Zeitungen.
Standort
In Puerto Vallarta (Hotelzone) gelegen, ist Sunscape Puerto Vallarta Resort & Spa All Inclusive 5 Gehminuten von La Isla und eine 2-minütige Fahrt von Kreuzfahrt-Terminal entfernt. Diese Unterkunft mit All-inclusive-Leistungen ist 3,6 km von Malecón und 5 km von Playa de los Muertos entfernt.
Was ist in der Nähe?
Flamingos Strand(0.1 Meilen)
Plaza Caracol(0.1 Meilen)
La Isla(0.2 Meilen)
Hotelzonenstrand(0.5 Meilen)
Playa de Oro(0.5 Meilen)
Puerto Mágico(0.9 Meilen)
Kreuzfahrtschiff-Pier(1 Meilen)
Kreuzfahrt-Terminal(1 Meilen)
Strand Las Glorias(1.1 Meilen)
Galeria Flores(1.3 Meilen)
El Salado Estuary State Park(1.5 Meilen)
Playa Camarones(1.6 Meilen)
Galeria Vallarta(1.7 Meilen)
Canopy Bay(1.8 Meilen)
Vallarta Casino(1.9 Meilen)
Der bevorzugte Flughafen für Sunscape Puerto Vallarta Resort & Spa All Inclusive ist Flughafen Licenciado Gustavo Diaz Ordaz Intl. (PVR)(4.8 Meilen)
Casino
Wäschedienst
Aufzug
Mehrsprachiges Hotelteam
Safe
Garten
Standort
Blvd Francisco Medina Ascencio Km 3.5
Flamingos Strand (0.1 Meilen)
Plaza Caracol (0.1 Meilen)
La Isla (0.2 Meilen)
Hotelzonenstrand (0.5 Meilen)
Playa de Oro (0.5 Meilen)
Puerto Mágico (0.9 Meilen)
Zimmeroptionen
10
Deluxe Partial Ocean View Double
Zimmerdetails
Anzahl Schlafplätze 3
340 ft²
BalkonKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
6
Deluxe Resort View Double
Zimmerdetails
2 Französische Doppelbetten
Anzahl Schlafplätze 3
344 ft²
Balkon oder TerrasseKlimaanlageWLAN (kostenlos)Eigenes Bad
9
Sun Club Junior Suite Ocean Front Double
Zimmerdetails
2 Französische Doppelbetten
und 1 Schlafsofa
Anzahl Schlafplätze 3
674 ft²
BalkonKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
8
Sun Club Romantic Ocean Front with Terrace
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
674 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
10
Sun Club Junior Suite Ocean Front King
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
340 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
5
Deluxe Resort View King
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
344 ft²
Balkon oder TerrasseKlimaanlageWLAN (kostenlos)Eigenes Bad
10
Sun Club Romantic Ocean Front
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
674 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
8
Deluxe Junior Suite Bay View Double
Zimmerdetails
2 Französische Doppelbetten
und 1 Schlafsofa
Anzahl Schlafplätze 4
674 ft²
BalkonKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
8
Deluxe Partial Ocean View King
Zimmerdetails
Anzahl Schlafplätze 2
340 ft²
BalkonKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
8
Deluxe Family Kids
Zimmerdetails
Anzahl Schlafplätze 2
388 ft²
Terrasse oder VerandaKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
Gästebewertungen zu Sunscape Puerto Vallarta Resort & Spa All Inclusive
7
Gut
Basierend auf 1.001 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftlich
1%
Paar
34%
Familie
45%
Gruppe
16%
Alleinreisende
2%
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Im Sunscape Puerto Vallarta Resort loben Reisende durchweg das freundliche und engagierte Personal sowie die familiäre Atmosphäre, bemängeln aber, dass die älteren Einrichtungen Abnutzungserscheinungen aufweisen und es Wartungsprobleme wie kaputte Fliesen, undichte Stellen, langsame Aufzüge und eine uneinheitliche Klimaanlage gibt.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Im Sunscape Puerto Vallarta Resort loben Reisende durchweg das freundliche und engagierte Personal sowie die familiäre Atmosphäre, bemängeln aber, dass die älteren Einrichtungen Abnutzungserscheinungen aufweisen und es Wartungsprobleme wie kaputte Fliesen, undichte Stellen, langsame Aufzüge und eine uneinheitliche Klimaanlage gibt.
Das Feedback zum Essen ist gemischt bis negativ: Die Buffets wirken eintönig oder geschmacklos und die Auswahl an Speisemöglichkeiten kann begrenzt sein, wobei das italienische Restaurant die größten Lob erhält. Die Zimmer variieren von komfortabel bis veraltet, wobei es einige Berichte über muffige Gerüche, Mängel in der Sauberkeit und Wartungsprobleme wie Sanitäranlagen und schwankende Wassertemperaturen gibt. Insgesamt erwarten Sie ein preisgünstiger, lebhafter und kinderorientierter Aufenthalt mit ungleichmäßigen Einrichtungen und Verpflegung.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Familienfreundliche Einrichtungen wie ein großer Pool, ein Kinderwasserpark und tägliche Unterhaltung sind beliebt, aber viele erwähnen abgenutzte Einrichtungen: fehlende Poolfliesen, häufige Aufzugsausfälle, undichte Stellen, begrenzte Liegen und heiße öffentliche Bereiche ohne Klimaanlage. Der Zugang zum Strand ist einfach, obwohl das Reservieren von Liegen üblich ist.
Ähnliche Gästebewertungen
10
JOSÉ HERIBERTO
14. Juni 2025
·
Aufenthalt am 3 Nächte
La alberca urge una renovación!
La alberca urge una renovación!
8
Avery
18. März 2025
·
Aufenthalt am 7 Nächte
Great for families. The staff were amazing, location was great and would recommend for others with children. Disappointed we could not dine at the Italian restaurant with children, which provided far less options for dinner. Would also recommend a more defined rule for Floaties. I was unable to float in a small ring (adult sitting floater that is 2.5 feet wide) while others were allowed sitting floaters with nets. It’s unclear how those two things are different and one is allowed while the other is not. For volleyball I would also suggest a longer playing time in the evening. All five times we played, by the time the staff arrived and the sand was watered down we started at 420/430 and were promptly stopped at 5 pm. The option to rent the ball and keep the net up until sunset would be great. Many other resorts do it this way as it is not an activity that needs to be staffed.
Great for families. The staff were amazing, location was great and would recommend for others with children. Disappointed we could not dine at the Italian restaurant with children, which provided far less options for dinner. Would also recommend a more defined rule for Floaties. I was unable to float in a small ring (adult sitting floater that is 2.5 feet wide) while others were allowed sitting floaters with nets. It’s unclear how those two things are different and one is allowed while the other is not. For volleyball I would also suggest a longer playing time in the evening. All five times we played, by the time the staff arrived and the sand was watered down we started at 420/430 and were promptly stopped at 5 pm. The option to rent the ball and keep the net up until sunset would be great. Many other resorts do it this way as it is not an activity that needs to be staffed.
2
Victor
1. Apr. 2025
·
Aufenthalt am 2 Nächte
Don’t waste your money or time in this Resort, I’m rating this hotel one star out of five, this was the worse vacation experience I ever had for being an All inclusive I ended up dining outside the property. Property and rooms very old and outdated, two small elevators for every one, kids pool no heated water, big pool some tiles are missing this is a potential for your feet to get hurt, “wear pool shoes”. Food is limited with no flavor, snacks are very limited and can’t eat at pool area. Drinks very limited, if you don’t tip you won’t get good service, and you have to make a big line for a drink, not enough bar tenders and waiters for everyone. Pool towels are very limited for everyone if don’t make it for a round of towels you have to wait 20 mins for one. Beach chairs are very limited for general admission you have to be part of their VIP club to get a seat if not you’ll get kicked out by their security guards if you are seated in the VIP beach chairs. The beach is not private and it’s public so you will be bothered by vendors every 10 mins offering you any kind of service or food. Customer service is half and half, some of them are nice to you and the other half are very rude. WARNING, at the date of check in you will be greeted by a customer service of an agency name “Unlimited Vacation”, they’ll harassed you to offer you a ridiculous price package for you to sign up. Save your self money and headache, Motel 6 is better than this place.
Don’t waste your money or time in this Resort, I’m rating this hotel one star out of five, this was the worse vacation experience I ever had for being an All inclusive I ended up dining outside the property. Property and rooms very old and outdated, two small elevators for every one, kids pool no heated water, big pool some tiles are missing this is a potential for your feet to get hurt, “wear pool shoes”. Food is limited with no flavor, snacks are very limited and can’t eat at pool area. Drinks very limited, if you don’t tip you won’t get good service, and you have to make a big line for a drink, not enough bar tenders and waiters for everyone. Pool towels are very limited for everyone if don’t make it for a round of towels you have to wait 20 mins for one. Beach chairs are very limited for general admission you have to be part of their VIP club to get a seat if not you’ll get kicked out by their security guards if you are seated in the VIP beach chairs. The beach is not private and it’s public so you will be bothered by vendors every 10 mins offering you any kind of service or food. Customer service is half and half, some of them are nice to you and the other half are very rude. WARNING, at the date of check in you will be greeted by a customer service of an agency name “Unlimited Vacation”, they’ll harassed you to offer you a ridiculous price package for you to sign up. Save your self money and headache, Motel 6 is better than this place.
4
Rhonda Lynn
8. Jan. 2026
·
Aufenthalt am 7 Nächte
Charged extra upon checking in. 1 of 3 Elevators not working. AC not working in restaurant.
Charged extra upon checking in. 1 of 3 Elevators not working. AC not working in restaurant.
8
Janica Armanda
22. Aug. 2025
·
Aufenthalt am 4 Nächte
Food is great and pleasant, staff are friendly and helpful. The only inconvenience is the elevators, specially in the morning the elevators are busy there is a long wait.
Food is great and pleasant, staff are friendly and helpful. The only inconvenience is the elevators, specially in the morning the elevators are busy there is a long wait.
8
Lisa
17. März 2025
·
Aufenthalt am 3 Nächte
Property and amenities were as expected. Very family focused and friendly so if you’re into a more party like vibe this isn’t the place. My only issue was allowing guest to save places at the pool early in the morning but not using them until after lunch.
Property and amenities were as expected. Very family focused and friendly so if you’re into a more party like vibe this isn’t the place. My only issue was allowing guest to save places at the pool early in the morning but not using them until after lunch.
8
Katie
10. Feb. 2025
·
Aufenthalt am 6 Nächte
Elevators were slow, construction going on at night that got woke up to. Pretty good overall otherwise.
Elevators were slow, construction going on at night that got woke up to. Pretty good overall otherwise.
4
Vivian
14. Okt. 2024
·
Aufenthalt am 4 Nächte
Too many weddings with loud techno music all night, every night. Jack hammers during the day. Not enough bar tenders. Sodas all flat. Food was the same and too much pork on the menu. Toilet leaking at base and they “fixed” it with thick caulk. Electric plug in bathroom falling out of wall, not functioning; they did not repair after we asked them to. Bad location near where river flows into beach, so red flags up all 4 days and could not swim in beach. Special restaurants not open every night. No air conditioning in specialty restaurants and they have dress code which made it for a hot miserable dinner. Could not take food poolside. Concierge kept bothering us about excursions. Horrible experience overall!
Too many weddings with loud techno music all night, every night. Jack hammers during the day. Not enough bar tenders. Sodas all flat. Food was the same and too much pork on the menu. Toilet leaking at base and they “fixed” it with thick caulk. Electric plug in bathroom falling out of wall, not functioning; they did not repair after we asked them to. Bad location near where river flows into beach, so red flags up all 4 days and could not swim in beach. Special restaurants not open every night. No air conditioning in specialty restaurants and they have dress code which made it for a hot miserable dinner. Could not take food poolside. Concierge kept bothering us about excursions. Horrible experience overall!
8
June
11. Feb. 2025
·
Aufenthalt am 8 Nächte
Pleasant helpful staff. Very clean both inside and outdoor areas, pool etc. Great atmosphere. Limited beach seating. Daily activity schedule. Buffet well presented, adequate choices.
Pleasant helpful staff. Very clean both inside and outdoor areas, pool etc. Great atmosphere. Limited beach seating. Daily activity schedule. Buffet well presented, adequate choices.
6
Merlin
7. Feb. 2026
·
Aufenthalt am 7 Nächte
We found that during our one-week stay at Sunscape, there were positives and negatives, as follows: Positive: • Friendly and helpful staff • Alcohol was of good quality and quantity • The pool was clean and a good temperature • Easy beach access was nice Negative: • Our room was right above the smoking area and too often we had to close our balcony door to avoid smoke • Our room was right above the outdoor nightly movie venue, and it was so loud, we could not hear ourselves speak without closing the balcony door • In general, there was too much noise, including unsupervised youths in the hallways late at night • The food was for the most part bland, and too often only warm instead of hot. The best food was in the Italian restaurant. • Our room was dated and somewhat shabby • There appeared to be no enforcement of any of the resort’s regulations (other than out of the pool at 7:00 p.m.) • The smell of the cleaning solution used by housekeeping was very strong and unpleasant in the hallway
We found that during our one-week stay at Sunscape, there were positives and negatives, as follows: Positive: • Friendly and helpful staff • Alcohol was of good quality and quantity • The pool was clean and a good temperature • Easy beach access was nice Negative: • Our room was right above the smoking area and too often we had to close our balcony door to avoid smoke • Our room was right above the outdoor nightly movie venue, and it was so loud, we could not hear ourselves speak without closing the balcony door • In general, there was too much noise, including unsupervised youths in the hallways late at night • The food was for the most part bland, and too often only warm instead of hot. The best food was in the Italian restaurant. • Our room was dated and somewhat shabby • There appeared to be no enforcement of any of the resort’s regulations (other than out of the pool at 7:00 p.m.) • The smell of the cleaning solution used by housekeeping was very strong and unpleasant in the hallway
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Das Feedback ist gemischt: Einige Gäste fanden das Resort und die Zimmer sauber, während andere von trübem oder schmutzigem Poolwasser, muffigen Gerüchen, Schädlingen und unregelmäßiger Reinigungskraft berichteten.
Ähnliche Gästebewertungen
2
Arturo
15. Sept. 2025
·
Aufenthalt am 3 Nächte
Dirty, needs many upgrades and pictures make place look a lot nicer
Dirty, needs many upgrades and pictures make place look a lot nicer
6
Sherri
3. Jan. 2026
·
Aufenthalt am 3 Nächte
This resort is in a great location and was kept very clean throughout our stay. It is an older property and could benefit from some updates, but as it stands, it is well maintained. The food quality was average, but there was enough variety to find something enjoyable at each meal. What truly stood out was the exceptional service from the staff. No matter where we were on the property, the team went above and beyond to make us feel welcome—something we’ve only experienced elsewhere in Mexico when tipping heavily. Here, the service was consistently outstanding without that expectation. Overall, a pleasant stay with incredible staff that made the experience memorable.
This resort is in a great location and was kept very clean throughout our stay. It is an older property and could benefit from some updates, but as it stands, it is well maintained. The food quality was average, but there was enough variety to find something enjoyable at each meal. What truly stood out was the exceptional service from the staff. No matter where we were on the property, the team went above and beyond to make us feel welcome—something we’ve only experienced elsewhere in Mexico when tipping heavily. Here, the service was consistently outstanding without that expectation. Overall, a pleasant stay with incredible staff that made the experience memorable.
4
Florante Andres
7. Sept. 2024
·
Aufenthalt am 6 Nächte
Property is oudated. Leaks on the ceiling. Elevator is dirty. Washroom is cramped. Bedding is not well dried. Room odor is terrible. Not recommended.
Property is oudated. Leaks on the ceiling. Elevator is dirty. Washroom is cramped. Bedding is not well dried. Room odor is terrible. Not recommended.
2
Jashua
14. Okt. 2025
·
Aufenthalt am 7 Nächte
Immediately upon arriving on Sunday we encounter issues with our room. It was not clean, counter was dirty, sliding door didn't have a handle to open it, our room was given to me under someone else's name, my name was under another room, our ac was not cooling down, our shower was not working properly, the pool had broken tile and my husband cut his toe, when he told the lifeguard he just gave him a band-aid, our backs hurt because our mattress was bowed. When asked if they had any channels in English the answer was you should’ve paid to stay at Secrets Resorts, they have English there. We kept calling the front desk for all this issues. On Thursday we were told we had to talk to Concierge, this is 5 days after we had arrived. Concierge exchanged the mattress, offered VIP lounge (not worth our hassle) gave us 4 chocolate covered strawberries and room service but when we called for room service, they told us we had to go to the front desk to pick it up. Since day 1 we wanted to be moved to another room but because I booked through Expedia, I had to request it through them. I also reached Expedia, they told me the hotel had offered me a Junior suite and when I tried to explained to them the situation about the mix up on the names Expedia wouldn't listen refused to helped me believing the hotel and even though we paid for insurance for our reservation, they said we have to take it up with our insurance and call them directly.
Immediately upon arriving on Sunday we encounter issues with our room. It was not clean, counter was dirty, sliding door didn't have a handle to open it, our room was given to me under someone else's name, my name was under another room, our ac was not cooling down, our shower was not working properly, the pool had broken tile and my husband cut his toe, when he told the lifeguard he just gave him a band-aid, our backs hurt because our mattress was bowed. When asked if they had any channels in English the answer was you should’ve paid to stay at Secrets Resorts, they have English there. We kept calling the front desk for all this issues. On Thursday we were told we had to talk to Concierge, this is 5 days after we had arrived. Concierge exchanged the mattress, offered VIP lounge (not worth our hassle) gave us 4 chocolate covered strawberries and room service but when we called for room service, they told us we had to go to the front desk to pick it up. Since day 1 we wanted to be moved to another room but because I booked through Expedia, I had to request it through them. I also reached Expedia, they told me the hotel had offered me a Junior suite and when I tried to explained to them the situation about the mix up on the names Expedia wouldn't listen refused to helped me believing the hotel and even though we paid for insurance for our reservation, they said we have to take it up with our insurance and call them directly.
2
Pablo
15. Apr. 2023
·
Aufenthalt am 4 Nächte
The pool area is beat up, water dirty, cracks and broken tile. The edges are sharp and worn out. The rooms smelled. The refrigerator leaked water. The buffet was crowded and unhygienic, as was the area to eat.. just dirty. The drinks were sub sub par. The lobby is a random condo. We left to another property after the first night. Never have I been as disappointed in a property. Still waiting for my refund of un used nights.
The pool area is beat up, water dirty, cracks and broken tile. The edges are sharp and worn out. The rooms smelled. The refrigerator leaked water. The buffet was crowded and unhygienic, as was the area to eat.. just dirty. The drinks were sub sub par. The lobby is a random condo. We left to another property after the first night. Never have I been as disappointed in a property. Still waiting for my refund of un used nights.
2
Nayeli Araceli
1. Sept. 2025
·
Aufenthalt am 2 Nächte
El hotel es viejo, está sucio, las camareras no limpian bien, la comida está horrible y tiene muy pocas opciones de comida
El hotel es viejo, está sucio, las camareras no limpian bien, la comida está horrible y tiene muy pocas opciones de comida
6
Jessica Heather
24. Dez. 2024
·
Aufenthalt am 7 Nächte
We enjoyed our time spent at Sunscape. The staff were friendly, the resort was lovely, the beach was nice, but the food options weren’t very good. We had trouble finding food to serve our daughter (11mo) and to eat ourselves most days. (And we also saw a couple of cockroaches at the end of our stay which was unfortunate). They seem to be on their way to catering to younger families. The location was also quite convenient.
We enjoyed our time spent at Sunscape. The staff were friendly, the resort was lovely, the beach was nice, but the food options weren’t very good. We had trouble finding food to serve our daughter (11mo) and to eat ourselves most days. (And we also saw a couple of cockroaches at the end of our stay which was unfortunate). They seem to be on their way to catering to younger families. The location was also quite convenient.
6
Jesus David
24. Juni 2024
·
Aufenthalt am 5 Nächte
The room wasn’t very clean, the lights in the bathroom were not working correctly. And when we would call to ask for more water it sounded like it was a bother.
The room wasn’t very clean, the lights in the bathroom were not working correctly. And when we would call to ask for more water it sounded like it was a bother.
10
Tessa Danielle
30. Dez. 2023
·
Aufenthalt am 3 Nächte
Very friendly staff, the only down side was that the hotel smelt of mold. And the rooms are a bit dated. Food was great.
Very friendly staff, the only down side was that the hotel smelt of mold. And the rooms are a bit dated. Food was great.
6
John Nick
28. Dez. 2023
·
Aufenthalt am 5 Nächte
Rude Valet person. Coffee staff wasn't ever there and always slow even when no one is there. Room floor dirty. No towels. I had to ask to clean the room and finally it was cleaned the day before we left. The pool is old and need updating and fixing.
Rude Valet person. Coffee staff wasn't ever there and always slow even when no one is there. Room floor dirty. No towels. I had to ask to clean the room and finally it was cleaned the day before we left. The pool is old and need updating and fixing.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Zimmer sind im Allgemeinen geräumig und bieten eine gute Aussicht, aber die Einrichtung ist veraltet und Wartungsprobleme sind häufig (schwache Klimaanlage, schwankende Wassertemperatur, abgenutzte Möbel, Lärm in der Nähe der Unterhaltung). Das WLAN ist unzuverlässig und oft nur in der Lobby verfügbar.
Ähnliche Gästebewertungen
4
Alexandra De La
17. Apr. 2025
·
Aufenthalt am 4 Nächte
Room smiles, ac unit Very noisy.
Room smiles, ac unit Very noisy.
6
Eric
23. Juni 2024
·
Aufenthalt am 5 Nächte
Most staff was friendly. Rooms are definitely not matching current pictures and ours in particular had small details that hindered the comfort durning our stay. The mattresses seemed outdated, several lights in our room were non functional and the room constantly had a damp smell which is understandable given that most people come in and out with wet clothes.
Most staff was friendly. Rooms are definitely not matching current pictures and ours in particular had small details that hindered the comfort durning our stay. The mattresses seemed outdated, several lights in our room were non functional and the room constantly had a damp smell which is understandable given that most people come in and out with wet clothes.
10
Adaku
4. Sept. 2025
·
Aufenthalt am 5 Nächte
Nice resort, enjoyed my stay however, rooms are in need of renovation.
Nice resort, enjoyed my stay however, rooms are in need of renovation.
8
Katherine
11. Jan. 2025
·
Aufenthalt am 5 Nächte
We liked the property was 12 minutes from the airport and was small so easy to walk around with our 2 little ones. The tacos at the Tiki Taco were delicious and room service breakfast was good too. We were bummed we couldn't dine at the Italian restaurant because of our kids age. Our daughter had a great time at the kids club with lots of activities each day. We upgraded our room to a junior suite bay view which had an awesome view! But the room itself was very dated and there were stains on the lamp shades and couch. All in all we had a wonderful vacation here.
We liked the property was 12 minutes from the airport and was small so easy to walk around with our 2 little ones. The tacos at the Tiki Taco were delicious and room service breakfast was good too. We were bummed we couldn't dine at the Italian restaurant because of our kids age. Our daughter had a great time at the kids club with lots of activities each day. We upgraded our room to a junior suite bay view which had an awesome view! But the room itself was very dated and there were stains on the lamp shades and couch. All in all we had a wonderful vacation here.
6
Linda
27. Apr. 2023
·
Aufenthalt am 7 Nächte
The rooms we were in smelled musty and by the end of the stay you could see mould in many areas. The staff were amazing and that was probably the best thing about this place. We went in with an open mind because of the terrible reviews we had read. So if you’re looking for a resort on the beach for cheap this will do.
The rooms we were in smelled musty and by the end of the stay you could see mould in many areas. The staff were amazing and that was probably the best thing about this place. We went in with an open mind because of the terrible reviews we had read. So if you’re looking for a resort on the beach for cheap this will do.
6
Revanth
25. März 2024
·
Aufenthalt am 1 Nacht
Great views from the room and very spacious, but the overall amenities were just okay.
Great views from the room and very spacious, but the overall amenities were just okay.
4
Wayne
9. März 2023
·
Aufenthalt am 21 Nächte
Rooms were old, small, and needed upgrades. No clock, no fan in the bathroom, nor enough light. Food was substandard except the Italian restaurant. Even though there were many signs warning against grabbing loungers early and not used there was no enforcement. All were reserved well before 8:00 am but sat vacant most of the day. Minibar was not restocked the three weeks I was there.
Rooms were old, small, and needed upgrades. No clock, no fan in the bathroom, nor enough light. Food was substandard except the Italian restaurant. Even though there were many signs warning against grabbing loungers early and not used there was no enforcement. All were reserved well before 8:00 am but sat vacant most of the day. Minibar was not restocked the three weeks I was there.
10
Christina
21. März 2024
·
Aufenthalt am 9 Nächte
Property itself was very nice however the bathrooms in the rooms need updating. Our shower was either scorching hot or freezing cold no in between. Staff were amazing and made the trip for us especially antemo in the buffet he was our favorite. Housekeeping was on top of cleaning they were awesome as well. Pool is nice and a good temperature food was good as well. It’s a great location and the beach is beautiful.
Property itself was very nice however the bathrooms in the rooms need updating. Our shower was either scorching hot or freezing cold no in between. Staff were amazing and made the trip for us especially antemo in the buffet he was our favorite. Housekeeping was on top of cleaning they were awesome as well. Pool is nice and a good temperature food was good as well. It’s a great location and the beach is beautiful.
8
Michelle
1. Feb. 2024
·
Aufenthalt am 5 Nächte
The property is definitely dated when it comes to the hotel. The hallways leading to the room are dark, the bathroom wasn’t the best- bad lighting, water temperature was all over the place. But overall it was fine. The pool area and restaurant were nice. Food was good for an all inclusive. The time share people are kind of annoying, I think they bugged us everyday, especially when walking out of the resort. Would I stay here again? No, but I got what I paid for.
The property is definitely dated when it comes to the hotel. The hallways leading to the room are dark, the bathroom wasn’t the best- bad lighting, water temperature was all over the place. But overall it was fine. The pool area and restaurant were nice. Food was good for an all inclusive. The time share people are kind of annoying, I think they bugged us everyday, especially when walking out of the resort. Would I stay here again? No, but I got what I paid for.
6
Jhunuen Carlotti
20. März 2024
·
Aufenthalt am 6 Nächte
The food was not that great. The bedrooms need an update.
The food was not that great. The bedrooms need an update.
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Dienstleistung
Das Personal wird auf der gesamten Anlage durchweg für seine Freundlichkeit, sein Engagement und seine Hilfsbereitschaft gelobt, obwohl Gäste auch von langsamen oder chaotischen Check-ins, Verkaufsdruck/Timeshare-Angeboten und ungleichmäßiger Aufmerksamkeit berichten.
Ähnliche Gästebewertungen
10
Emily
17. Dez. 2022
·
Aufenthalt am 19.342 Nächte
The staff here are some of these nicest people ever! They really go above and beyond for their guests:)
The staff here are some of these nicest people ever! They really go above and beyond for their guests:)
4
RAUL
2. Aug. 2024
·
Aufenthalt am 5 Nächte
I did not like the fact that I was charged a early (11am) check in fee and was not given a room until regular check in time (3pm). Hotel staff advised me that i only paid to eat and drink early and i did not pay for the room. When I finally got my room, I noticed it wasn’t the room I had booked. I brought this up to the staff and they advised they were doing this for me as a favor. When I walked into my room I noticed it was hot and the AC was not working. In addition, the room was next to the party pool, which is what i was trying to avoid. The staff then changed me to a different room, and advised they would rather me stay in this room instead of refunding me my money. The room was still hot and humid and the AC in this room was unacceptable. The food at this resort was poor and its not worth the high price I paid for this resort. I would recommend you avoid this resort unless you want a mediocre hotel. This is by far the worst resort I have ever stayed in while vacationing in Mexico.
I did not like the fact that I was charged a early (11am) check in fee and was not given a room until regular check in time (3pm). Hotel staff advised me that i only paid to eat and drink early and i did not pay for the room. When I finally got my room, I noticed it wasn’t the room I had booked. I brought this up to the staff and they advised they were doing this for me as a favor. When I walked into my room I noticed it was hot and the AC was not working. In addition, the room was next to the party pool, which is what i was trying to avoid. The staff then changed me to a different room, and advised they would rather me stay in this room instead of refunding me my money. The room was still hot and humid and the AC in this room was unacceptable. The food at this resort was poor and its not worth the high price I paid for this resort. I would recommend you avoid this resort unless you want a mediocre hotel. This is by far the worst resort I have ever stayed in while vacationing in Mexico.
10
Daniela
2. Apr. 2025
·
Aufenthalt am 4 Nächte
Gran experiencia de servicio al cliente. Los felicito. Absolutamente todos los miembros del personal con los que traté fueron amables y siempre sonrientes. Si hay algún lugar al que regreses es a donde te trataron bien y este es uno de esos. Agradezco que aunque no tenía room service me ayudaron porque mi hija se enfermó y no podía bajar por algo de comer. De los puntos a mejorar, el check in fue larguísimo y me hicieron hacer fila dos veces, más de 30 min cada vez.
Gran experiencia de servicio al cliente. Los felicito. Absolutamente todos los miembros del personal con los que traté fueron amables y siempre sonrientes. Si hay algún lugar al que regreses es a donde te trataron bien y este es uno de esos. Agradezco que aunque no tenía room service me ayudaron porque mi hija se enfermó y no podía bajar por algo de comer. De los puntos a mejorar, el check in fue larguísimo y me hicieron hacer fila dos veces, más de 30 min cada vez.
4
Kimberly
21. Mai 2024
·
Aufenthalt am 4 Nächte
Check in was horrible. They took forever and there was a long line. I had to pay extra for my child because this property considers 12 and over adults. Which is not what orbitz considers when you do a search. They had one elevator working so the wait was long, and sometimes it wouldn’t work so I had to take the service elevator. The doors slam so your neighbors doors would wake you up. It’s also noisy. The cards deactivate if they are close to your phone so it was an inconvenience to walk down again for it. Most the staff was nice but there was a couple that were rude. There’s a dress code for everything and Food was blah. I go to PV often and I am definitely not staying there again!
Check in was horrible. They took forever and there was a long line. I had to pay extra for my child because this property considers 12 and over adults. Which is not what orbitz considers when you do a search. They had one elevator working so the wait was long, and sometimes it wouldn’t work so I had to take the service elevator. The doors slam so your neighbors doors would wake you up. It’s also noisy. The cards deactivate if they are close to your phone so it was an inconvenience to walk down again for it. Most the staff was nice but there was a couple that were rude. There’s a dress code for everything and Food was blah. I go to PV often and I am definitely not staying there again!
2
Victor
1. Apr. 2025
·
Aufenthalt am 2 Nächte
Don’t waste your money or time in this Resort, I’m rating this hotel one star out of five, this was the worse vacation experience I ever had for being an All inclusive I ended up dining outside the property. Property and rooms very old and outdated, two small elevators for every one, kids pool no heated water, big pool some tiles are missing this is a potential for your feet to get hurt, “wear pool shoes”. Food is limited with no flavor, snacks are very limited and can’t eat at pool area. Drinks very limited, if you don’t tip you won’t get good service, and you have to make a big line for a drink, not enough bar tenders and waiters for everyone. Pool towels are very limited for everyone if don’t make it for a round of towels you have to wait 20 mins for one. Beach chairs are very limited for general admission you have to be part of their VIP club to get a seat if not you’ll get kicked out by their security guards if you are seated in the VIP beach chairs. The beach is not private and it’s public so you will be bothered by vendors every 10 mins offering you any kind of service or food. Customer service is half and half, some of them are nice to you and the other half are very rude. WARNING, at the date of check in you will be greeted by a customer service of an agency name “Unlimited Vacation”, they’ll harassed you to offer you a ridiculous price package for you to sign up. Save your self money and headache, Motel 6 is better than this place.
Don’t waste your money or time in this Resort, I’m rating this hotel one star out of five, this was the worse vacation experience I ever had for being an All inclusive I ended up dining outside the property. Property and rooms very old and outdated, two small elevators for every one, kids pool no heated water, big pool some tiles are missing this is a potential for your feet to get hurt, “wear pool shoes”. Food is limited with no flavor, snacks are very limited and can’t eat at pool area. Drinks very limited, if you don’t tip you won’t get good service, and you have to make a big line for a drink, not enough bar tenders and waiters for everyone. Pool towels are very limited for everyone if don’t make it for a round of towels you have to wait 20 mins for one. Beach chairs are very limited for general admission you have to be part of their VIP club to get a seat if not you’ll get kicked out by their security guards if you are seated in the VIP beach chairs. The beach is not private and it’s public so you will be bothered by vendors every 10 mins offering you any kind of service or food. Customer service is half and half, some of them are nice to you and the other half are very rude. WARNING, at the date of check in you will be greeted by a customer service of an agency name “Unlimited Vacation”, they’ll harassed you to offer you a ridiculous price package for you to sign up. Save your self money and headache, Motel 6 is better than this place.
2
Joaquin
23. Apr. 2025
·
Aufenthalt am 3 Nächte
DO NOT STAY HERE. The worst. Cheap food, cheap drinks. Beach bar everything taste like soap. Furniture in bedrooms extremely old and dirty. Terrible Check in experience (charged me additional for my partner in a 2 people stay) average 7.0 rate is still to high. I would go with 3.0.
DO NOT STAY HERE. The worst. Cheap food, cheap drinks. Beach bar everything taste like soap. Furniture in bedrooms extremely old and dirty. Terrible Check in experience (charged me additional for my partner in a 2 people stay) average 7.0 rate is still to high. I would go with 3.0.
6
Sherri
3. Jan. 2026
·
Aufenthalt am 3 Nächte
This resort is in a great location and was kept very clean throughout our stay. It is an older property and could benefit from some updates, but as it stands, it is well maintained. The food quality was average, but there was enough variety to find something enjoyable at each meal. What truly stood out was the exceptional service from the staff. No matter where we were on the property, the team went above and beyond to make us feel welcome—something we’ve only experienced elsewhere in Mexico when tipping heavily. Here, the service was consistently outstanding without that expectation. Overall, a pleasant stay with incredible staff that made the experience memorable.
This resort is in a great location and was kept very clean throughout our stay. It is an older property and could benefit from some updates, but as it stands, it is well maintained. The food quality was average, but there was enough variety to find something enjoyable at each meal. What truly stood out was the exceptional service from the staff. No matter where we were on the property, the team went above and beyond to make us feel welcome—something we’ve only experienced elsewhere in Mexico when tipping heavily. Here, the service was consistently outstanding without that expectation. Overall, a pleasant stay with incredible staff that made the experience memorable.
10
Valerie
10. Feb. 2025
·
Aufenthalt am 2 Nächte
Staff absolutely AMAZING…
Staff absolutely AMAZING…
8
Jose
23. Juli 2025
·
Aufenthalt am 5 Nächte
Property needs some attention and updates. But the STAFF was great! Smiles and very courteous everywhere we visited. We also took advantage of the Explorer's Club (Kids Club) and the kids loved it. The girls there are super nice and very welcoming to our little ones. Gina, Nayeli Sandra and Diana need to get the recognition there. Great attitudes! Overall, we enjoyed our stay and really close to the Malecón(Boardwalk) and airport. Would definitely come back. Hopefully by then, some updates/upgrades have been made. But the staff alone make up for that.
Property needs some attention and updates. But the STAFF was great! Smiles and very courteous everywhere we visited. We also took advantage of the Explorer's Club (Kids Club) and the kids loved it. The girls there are super nice and very welcoming to our little ones. Gina, Nayeli Sandra and Diana need to get the recognition there. Great attitudes! Overall, we enjoyed our stay and really close to the Malecón(Boardwalk) and airport. Would definitely come back. Hopefully by then, some updates/upgrades have been made. But the staff alone make up for that.
2
Jovana
5. Nov. 2023
·
Aufenthalt am 3 Nächte
No regresaría a este hotel me quedé con muy mala experiencia, mi habitación tuve que reclamar para la limpieza, no ponían agua diario, solo está lleno el frigobar cuando llegas se ahí en adelante ni jabón te surten, algunos empleados te tratan super mal pero ves como tratan a los extranjeros y es de pena ajena en tu propio país te traten mal, lo único que lo salva es el encargado del restaurante italiano, lo demás pésimo.
No regresaría a este hotel me quedé con muy mala experiencia, mi habitación tuve que reclamar para la limpieza, no ponían agua diario, solo está lleno el frigobar cuando llegas se ahí en adelante ni jabón te surten, algunos empleados te tratan super mal pero ves como tratan a los extranjeros y es de pena ajena en tu propio país te traten mal, lo único que lo salva es el encargado del restaurante italiano, lo demás pésimo.
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Standort
Günstige Strandlage in der Nähe des Flughafens, des Malecon und eines Einkaufszentrums nebenan, was Ausflüge einfach macht.
Ähnliche Gästebewertungen
8
Tatiana
13. Apr. 2024
·
Aufenthalt am 6 Nächte
Great employees, great location, beautiful view of bay and mountains.
Great employees, great location, beautiful view of bay and mountains.
8
William M
28. Mai 2025
·
Aufenthalt am 12 Nächte
Lovely lots of things around
Lovely lots of things around
8
Sara
21. Apr. 2025
·
Aufenthalt am 4 Nächte
Staff was very kind and hospitable. The activities for the kids were good and easy to join and leave! They had a waterside area, pool with shallow part and tame spots along the beach for the littles to play. The entertainment was good and the food and drinks were also good. We have been to higher rated resorts but this one was everything we needed and perfect location along the beach and close to airport!
Staff was very kind and hospitable. The activities for the kids were good and easy to join and leave! They had a waterside area, pool with shallow part and tame spots along the beach for the littles to play. The entertainment was good and the food and drinks were also good. We have been to higher rated resorts but this one was everything we needed and perfect location along the beach and close to airport!
6
carlos
15. März 2024
·
Aufenthalt am 7 Nächte
what i did like is the resort is on the center of the town
what i did like is the resort is on the center of the town
10
Cynthia
11. Jan. 2024
·
Aufenthalt am 7 Nächte
I really loved my get away in Mexico and I super loved staying at Sunscape! This was my second time staying at Sunscape and I will definitely be back! I felt really safe, it is kept very clean, and the staff were always so helpful and friendly! I was also impressed with the location as it is in a central area and only a few minutes from the airport and shopping malls! Best customer service I have ever experienced is here which made my stay exceptional!
I really loved my get away in Mexico and I super loved staying at Sunscape! This was my second time staying at Sunscape and I will definitely be back! I felt really safe, it is kept very clean, and the staff were always so helpful and friendly! I was also impressed with the location as it is in a central area and only a few minutes from the airport and shopping malls! Best customer service I have ever experienced is here which made my stay exceptional!
10
Antonio
14. Aug. 2025
·
Aufenthalt am 3 Nächte
The property is very well spread out and very convenience. I will recommend to everybody that is looking to have a great time in the beach.
The property is very well spread out and very convenience. I will recommend to everybody that is looking to have a great time in the beach.
8
Jose
23. Juli 2025
·
Aufenthalt am 5 Nächte
Property needs some attention and updates. But the STAFF was great! Smiles and very courteous everywhere we visited. We also took advantage of the Explorer's Club (Kids Club) and the kids loved it. The girls there are super nice and very welcoming to our little ones. Gina, Nayeli Sandra and Diana need to get the recognition there. Great attitudes! Overall, we enjoyed our stay and really close to the Malecón(Boardwalk) and airport. Would definitely come back. Hopefully by then, some updates/upgrades have been made. But the staff alone make up for that.
Property needs some attention and updates. But the STAFF was great! Smiles and very courteous everywhere we visited. We also took advantage of the Explorer's Club (Kids Club) and the kids loved it. The girls there are super nice and very welcoming to our little ones. Gina, Nayeli Sandra and Diana need to get the recognition there. Great attitudes! Overall, we enjoyed our stay and really close to the Malecón(Boardwalk) and airport. Would definitely come back. Hopefully by then, some updates/upgrades have been made. But the staff alone make up for that.
10
John
23. Jan. 2025
·
Aufenthalt am 16 Nächte
location and friendly staff
location and friendly staff
10
Helen
2. Mai 2024
·
Aufenthalt am 7 Nächte
Close to Malecon. Location is excellent. Food was very good with lots of choices. Pool was quite busy so bartenders were busy. Beach was beautiful with plenty of space 😍
Close to Malecon. Location is excellent. Food was very good with lots of choices. Pool was quite busy so bartenders were busy. Beach was beautiful with plenty of space 😍
8
Pablo Duran
12. Juni 2024
·
Aufenthalt am 5 Nächte
Property was wonderful not much of a nightlife in the surrounding area. But over all the hotel it’s self is quiet charming.
Property was wonderful not much of a nightlife in the surrounding area. But over all the hotel it’s self is quiet charming.
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Gastronomie
Die Qualität und Vielfalt des Essens sind ein wiederkehrender Schwachpunkt; die Buffets können eintönig oder geschmacklos sein und einige Restaurants verfügen nicht über eine Klimaanlage, während das italienische Restaurant das durchweg größte Lob erhält. Es gibt immer wieder Berichte über lange Schlangen und gelegentliche Erkrankungen.
Ähnliche Gästebewertungen
6
Denise
17. Nov. 2025
·
Aufenthalt am 5 Nächte
The kids pool with multiple water slides was great! Our 3 1/2 yr old spent so much time there and had a blast. Overall the food is okay, the main buffet has a variety but lack luster. The lunch time snack shack is very basic. If you’re a foodie avoid this resort otherwise it’s fine.
The kids pool with multiple water slides was great! Our 3 1/2 yr old spent so much time there and had a blast. Overall the food is okay, the main buffet has a variety but lack luster. The lunch time snack shack is very basic. If you’re a foodie avoid this resort otherwise it’s fine.
6
David
19. Nov. 2025
·
Aufenthalt am 4 Nächte
Room was nice clean view was good what is showed staff and cleaners are nice 5 restaurants 2 open Food was bland all tasted the same went to Italian restaurant wanted extra money for wine and food was the same bland deserts where not bad breakfast was Buffett but omelette was made in front of you which was good not much for lunch until 130 before that food truck hot dogs and hamburgers and potato chips ehhhh need to get down to beach early if you want a lounger after 10 no space to sit by pool or beach booze was good whatever you want tasted good rooms are quiet
Room was nice clean view was good what is showed staff and cleaners are nice 5 restaurants 2 open Food was bland all tasted the same went to Italian restaurant wanted extra money for wine and food was the same bland deserts where not bad breakfast was Buffett but omelette was made in front of you which was good not much for lunch until 130 before that food truck hot dogs and hamburgers and potato chips ehhhh need to get down to beach early if you want a lounger after 10 no space to sit by pool or beach booze was good whatever you want tasted good rooms are quiet
6
Sherri
3. Jan. 2026
·
Aufenthalt am 3 Nächte
This resort is in a great location and was kept very clean throughout our stay. It is an older property and could benefit from some updates, but as it stands, it is well maintained. The food quality was average, but there was enough variety to find something enjoyable at each meal. What truly stood out was the exceptional service from the staff. No matter where we were on the property, the team went above and beyond to make us feel welcome—something we’ve only experienced elsewhere in Mexico when tipping heavily. Here, the service was consistently outstanding without that expectation. Overall, a pleasant stay with incredible staff that made the experience memorable.
This resort is in a great location and was kept very clean throughout our stay. It is an older property and could benefit from some updates, but as it stands, it is well maintained. The food quality was average, but there was enough variety to find something enjoyable at each meal. What truly stood out was the exceptional service from the staff. No matter where we were on the property, the team went above and beyond to make us feel welcome—something we’ve only experienced elsewhere in Mexico when tipping heavily. Here, the service was consistently outstanding without that expectation. Overall, a pleasant stay with incredible staff that made the experience memorable.
4
Matthew
18. Dez. 2024
·
Aufenthalt am 7 Nächte
Food left much to be desired. Buffet line for breakfast was long. Went to Seaside Grill one night and got food poisoning. Hotel " credits " were not actually credits but coupons for overpriced items. $40 USD off a $200 USD massage is ridiculous. Shower would switch from warm to scolding hot and back constantly. Tiki Taco restaurant was extremely hot. $45 USD to restock the 4 beer in the mini fridge is ridiculous. Staff were very friendly and attentive. Da Mario restaurant was good. The cleaning staff were great to deal with and left the room spotless
Food left much to be desired. Buffet line for breakfast was long. Went to Seaside Grill one night and got food poisoning. Hotel " credits " were not actually credits but coupons for overpriced items. $40 USD off a $200 USD massage is ridiculous. Shower would switch from warm to scolding hot and back constantly. Tiki Taco restaurant was extremely hot. $45 USD to restock the 4 beer in the mini fridge is ridiculous. Staff were very friendly and attentive. Da Mario restaurant was good. The cleaning staff were great to deal with and left the room spotless
6
Paula
6. Jan. 2025
·
Aufenthalt am 6 Nächte
The rooms were nice, they have shopping on site which is nice. The dining room is outside so the food is always cold, if you do not like fish your choices are limited. The Italian restaurant was amazing. There are not enough lounge chairs for the number of guest and they don't enforce the rule about leaving towels unattended for more then a hour. The lobby bar was messy and rarely appeared to be cleaned. The entertainment was ok.Some of the staff were amazing others could care less. We wont be going back. After noon you have to pay per hour to use the facility until your transporation arrives
The rooms were nice, they have shopping on site which is nice. The dining room is outside so the food is always cold, if you do not like fish your choices are limited. The Italian restaurant was amazing. There are not enough lounge chairs for the number of guest and they don't enforce the rule about leaving towels unattended for more then a hour. The lobby bar was messy and rarely appeared to be cleaned. The entertainment was ok.Some of the staff were amazing others could care less. We wont be going back. After noon you have to pay per hour to use the facility until your transporation arrives
6
Alma
18. Feb. 2025
·
Aufenthalt am 4 Nächte
The food at the buffet for lunch and dinner was not good at all. The breakfast is ok but not my favorite.
The food at the buffet for lunch and dinner was not good at all. The breakfast is ok but not my favorite.
6
Michael
16. Feb. 2025
·
Aufenthalt am 7 Nächte
Food was disappointing but staff was great .
Food was disappointing but staff was great .
4
Darren
2. Jan. 2025
·
Aufenthalt am 7 Nächte
Food was very limited, children not allowed in certain restaurants. For being a child friendly resort, that seemed very odd. Drinks very limited.
Food was very limited, children not allowed in certain restaurants. For being a child friendly resort, that seemed very odd. Drinks very limited.
6
Merlin
7. Feb. 2026
·
Aufenthalt am 7 Nächte
We found that during our one-week stay at Sunscape, there were positives and negatives, as follows: Positive: • Friendly and helpful staff • Alcohol was of good quality and quantity • The pool was clean and a good temperature • Easy beach access was nice Negative: • Our room was right above the smoking area and too often we had to close our balcony door to avoid smoke • Our room was right above the outdoor nightly movie venue, and it was so loud, we could not hear ourselves speak without closing the balcony door • In general, there was too much noise, including unsupervised youths in the hallways late at night • The food was for the most part bland, and too often only warm instead of hot. The best food was in the Italian restaurant. • Our room was dated and somewhat shabby • There appeared to be no enforcement of any of the resort’s regulations (other than out of the pool at 7:00 p.m.) • The smell of the cleaning solution used by housekeeping was very strong and unpleasant in the hallway
We found that during our one-week stay at Sunscape, there were positives and negatives, as follows: Positive: • Friendly and helpful staff • Alcohol was of good quality and quantity • The pool was clean and a good temperature • Easy beach access was nice Negative: • Our room was right above the smoking area and too often we had to close our balcony door to avoid smoke • Our room was right above the outdoor nightly movie venue, and it was so loud, we could not hear ourselves speak without closing the balcony door • In general, there was too much noise, including unsupervised youths in the hallways late at night • The food was for the most part bland, and too often only warm instead of hot. The best food was in the Italian restaurant. • Our room was dated and somewhat shabby • There appeared to be no enforcement of any of the resort’s regulations (other than out of the pool at 7:00 p.m.) • The smell of the cleaning solution used by housekeeping was very strong and unpleasant in the hallway
6
Yadira
8. Juni 2025
·
Aufenthalt am 6 Nächte
Great resort with a lot of fun activities. The beach was clean. The staff is outstanding from the front desk to the servers and the cleaning staff. Everyone greets you entry time they see you. The 24hr cafe was fantastic. My main complaint was the food. It was not good at all. Breakfast lunch and dinner at the buffet were always lacking options and the options tasted awful. The only thing I really ate was the tacos at the Mexican restaurant other than that we had to keep leaving the resort to the mall next door to get food.
Great resort with a lot of fun activities. The beach was clean. The staff is outstanding from the front desk to the servers and the cleaning staff. Everyone greets you entry time they see you. The 24hr cafe was fantastic. My main complaint was the food. It was not good at all. Breakfast lunch and dinner at the buffet were always lacking options and the options tasted awful. The only thing I really ate was the tacos at the Mexican restaurant other than that we had to keep leaving the resort to the mall next door to get food.
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10
Luz elena
letzte Woche
·
Aufenthalt am 2 Nächte
Todo muy hermoso y limpio la comida esta toda muy deliciosa
Todo muy hermoso y limpio la comida esta toda muy deliciosa
8
Kailash
vor 2 Wochen
·
Aufenthalt am 2 Nächte
The property was so old like I was on 80s building . Food was very rated and bad hegyinen was very bad . But it’s ok for an escape fir a little bit
The property was so old like I was on 80s building . Food was very rated and bad hegyinen was very bad . But it’s ok for an escape fir a little bit
10
Lilia
15. Aug. 2026
·
Aufenthalt am 4 Nächte
El personal súper amable, el hotel muy bien en modo familiar!! Los animadores increíbles, para los hijos los tenían entretenidos casi todo el día!! La comida muy rica, en especial en los restaurantes de la noche!! Lo único que yo cambiaría sería un poco las toallas de alberca!! Todo lo demás sensacional
El personal súper amable, el hotel muy bien en modo familiar!! Los animadores increíbles, para los hijos los tenían entretenidos casi todo el día!! La comida muy rica, en especial en los restaurantes de la noche!! Lo único que yo cambiaría sería un poco las toallas de alberca!! Todo lo demás sensacional
4
Ignacio
30. Juli 2026
·
Aufenthalt am 3 Nächte
Regular experiencia: buenas instalaciones, pero serias fallas en servicio, playa y comida Nos hospedamos recientemente en el hotel Sunscape y la experiencia tuvo marcados altibajos. Lo positivo: la habitación estaba impecablemente limpia. Además, el parque acuático para niños está bastante bien diseñado para que los pequeños se diviertan, aunque lamentablemente el personal que atiende esa área no es nada servicial ni atento. Lo negativo: La playa: Pésima para bañarse y muy sucia, no se puede disfrutar del mar. La comida: En general es de mala calidad. Restaurante mexicano: Comer ahí fue sumamente incómodo porque no encienden el aire acondicionado, haciendo que el lugar sea caluroso y sofocante. En resumen, aunque el cuarto limpio y las instalaciones infantiles rescatan algo la estancia, la mala atención en el parque, la pésima playa y la deficiente oferta gastronómica hacen que la experiencia general no valga la pena.
Regular experiencia: buenas instalaciones, pero serias fallas en servicio, playa y comida Nos hospedamos recientemente en el hotel Sunscape y la experiencia tuvo marcados altibajos. Lo positivo: la habitación estaba impecablemente limpia. Además, el parque acuático para niños está bastante bien diseñado para que los pequeños se diviertan, aunque lamentablemente el personal que atiende esa área no es nada servicial ni atento. Lo negativo: La playa: Pésima para bañarse y muy sucia, no se puede disfrutar del mar. La comida: En general es de mala calidad. Restaurante mexicano: Comer ahí fue sumamente incómodo porque no encienden el aire acondicionado, haciendo que el lugar sea caluroso y sofocante. En resumen, aunque el cuarto limpio y las instalaciones infantiles rescatan algo la estancia, la mala atención en el parque, la pésima playa y la deficiente oferta gastronómica hacen que la experiencia general no valga la pena.
6
jesus eduardo
20. Juli 2026
·
Aufenthalt am 1 Nacht
todo bien excepto las comidas en restaurante la comida solo 4 opciones y todas frias en la cena restaurante italiano 3 meseros para todo el restaurante, no se dana abasto, se los olvidaban los pedidos, y dejeban de atender las mesas
todo bien excepto las comidas en restaurante la comida solo 4 opciones y todas frias en la cena restaurante italiano 3 meseros para todo el restaurante, no se dana abasto, se los olvidaban los pedidos, y dejeban de atender las mesas
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 23:59
Vor 12:00
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Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-18: 166.3052995033264USD
- 2026-09-19: 166.2452150894165USD
- 2026-09-20: 164.42023643875123USD
- 2026-09-21: 163.70535632247925USD
- 2026-09-22: 162.8802075515747USD
- 2026-09-23: 162.8802075515747USD
- 2026-09-24: 198.73400891418456USD
- 2026-09-25: 198.73400891418456USD
- 2026-09-26: 198.73400891418456USD
- 2026-09-27: 198.73400891418456USD
- 2026-09-28: 198.73400891418456USD
- 2026-09-29: 198.73400891418456USD
- 2026-09-30: 198.73400891418456USD
- 2026-10-01: 198.73400891418456USD
- 2026-10-02: 198.73400891418456USD
- 2026-10-03: 198.01914632034303USD
- 2026-10-04: 162.9904937286377USD
- 2026-10-05: 198.01914632034303USD
- 2026-10-06: 198.01914632034303USD
- 2026-10-07: 162.9904937286377USD
- 2026-10-08: 162.9904937286377USD
- 2026-10-09: 162.9904937286377USD
- 2026-10-10: 162.9904937286377USD
- 2026-10-11: 162.9904937286377USD
- 2026-10-12: 162.9904937286377USD
- 2026-10-13: 162.9904937286377USD
- 2026-10-14: 162.9904937286377USD
- 2026-10-15: 198.01914632034303USD
- 2026-10-16: 198.01914632034303USD
- 2026-10-17: 198.01914632034303USD
- 2026-10-18: 214.46116120300292USD
- 2026-10-19: 213.74629860916139USD
- 2026-10-20: 214.46116120300292USD
- 2026-10-21: 164.42023643875123USD
- 2026-10-22: 199.44888903045654USD
- 2026-10-23: 199.44888903045654USD
- 2026-10-24: 199.44888903045654USD
- 2026-10-25: 164.42023643875123USD
- 2026-10-26: 164.42023643875123USD
- 2026-10-27: 164.24226111297608USD
- 2026-10-28: 164.24226111297608USD
- 2026-10-29: 164.24226111297608USD
- 2026-10-30: 199.44888903045654USD
- 2026-10-31: 199.44888903045654USD
- 2026-11-01: 164.24226111297608USD
- 2026-11-02: 164.42023643875123USD
- 2026-11-03: 164.24226111297608USD
- 2026-11-04: 164.24226111297608USD
- 2026-11-05: 223.75448005752563USD
- 2026-11-06: 328.12559276123045USD
- 2026-11-07: 240.91137505645753USD
- 2026-11-08: 205.16785987091063USD
- 2026-11-09: 205.16785987091063USD
- 2026-11-10: 205.16785987091063USD
- 2026-11-11: 168.70944704666138USD
- 2026-11-12: 168.70944704666138USD
- 2026-11-13: NO DATA
- 2026-11-14: 243.35896070480345USD
- 2026-11-15: 205.16785987091063USD
- 2026-11-16: 205.16785987091063USD
- 2026-11-17: 203.73811716079712USD
- 2026-11-18: 203.73811716079712USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Bitte wende dich im Voraus an die Unterkunft, um einen Parkplatz auf dem Gelände zu reservieren
- Diese Unterkunft akzeptiert Kreditkarten; Bargeld wird nicht akzeptiert.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher and einem Rauchmelder ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
- Das kostenlose WLAN im Zimmer ist begrenzt auf max. 2 Gerät(e).
- In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).
Beliebte Annehmlichkeiten
Casino
Wäschedienst
Aufzug
Mehrsprachiges Hotelteam
Safe
Garten
Allgemein
Handtücher
Verkaufsautomaten
Beach Sun Loungers
Children's Club (free)
Handrails in Stairways
Pool Access Ramp (on site)
Snack Bar/Deli
Water Dispenser
Wheelchair Accessible (Limited)
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Aktivitäten
Casino
Garten
Sporttauchen
Karaoke
Billard
Angeln
Spielplatz
Tennisplätze – draußen
Kajakfahren
Fitnesseinrichtungen
Kinderpool
Air Hockey
Parking (Bicycle)
Books
Foosball
Water Park Access (free)
Games
Pool Sun Loungers
Pool Umbrellas
Secured Bicycle Storage
Spa Services (on site)
Tischtennis
Television in Common Areas
Terrasse
Waterslide
Dienstleistungen
Aufzug
Mehrsprachiges Hotelteam
Safe
Wäschedienst
Gepäckaufbewahrung
Ausgewiesene Raucherzone
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Gift Shops or Newsstand
Laundry Facilities
Organic Produce
Porter/Bellhop
Proposal/Romance Packages Available
Reception Hall
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Parkmöglichkeiten
Ladestation für Elektroautos
Parking (Self) (free)
Parking (RV/Bus/Truck)
Parking (Uncovered)
Internet
Kostenloses W-LAN