Holiday Inn Resort Puerto Vallarta
214 US$
/ noche
Promedio para septiembre
Precios para Holiday Inn Resort Puerto Vallarta
Selecciona fechas para ver precios y disponibilidad
214 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Holiday Inn Resort Puerto Vallarta, los precios por noche son de 187 US$ de media en el mes más barato (junio) y de 272 US$ en el mes más caro (diciembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 243 US$ |
| febrero | 268 US$ |
| marzo | 271 US$ |
| abril | 230 US$ |
| mayo | 198 US$ |
| junio | 187 US$ |
| julio | 226 US$ |
| agosto | 210 US$ |
| septiembre | 214 US$ |
| octubre | 231 US$ |
| noviembre | 265 US$ |
| diciembre | 272 US$ |
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F
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sept · 214 US$
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O
N
D
Más caro: diciembre (aprox. 272 US$)
Más barato: junio (aprox. 187 US$)
Acerca de esta propiedad
Disfruta de una gran variedad de instalaciones recreativas, entre ellas un parque acuático de acceso gratuito, pistas de tenis al aire libre y una piscina al aire libre. Encontrarás además conexión a Internet wifi gratis, servicios de conse...
Servicios
Disfruta de una gran variedad de instalaciones recreativas, entre ellas un parque acuático de acceso gratuito, pistas de tenis al aire libre y una piscina al aire libre. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Entre las múltiples opciones para comer algo en este alojamiento se encuentran una cafetería y World Café, uno de sus 4 restaurantes. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 4 bares con salón.
Habitaciones
Disfruta de una agradable estancia en una de las 340 habitaciones con televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, periódicos gratuitos y teléfono.
Ubicación
Sunscape Puerto Vallarta Resort & Spa All Inclusive se encuentra en Zona Hotelera (Puerto Vallarta), a cinco minutos a pie de La Isla y a 2 minutos en coche de Terminal de cruceros. Además, este alojamiento con todo incluido se encuentra a 3,6 km de Malecón y a 5 km de Playa de los Muertos.
Qué hay cerca
Playa Flamingos(0.1 millas)
Centro comercial Plaza Caracol(0.1 millas)
La Isla(0.2 millas)
Playa de la zona hotelera(0.5 millas)
Playa de Oro(0.5 millas)
Puerto Mágico(0.9 millas)
Muelle de Cruceros(1 millas)
Terminal de cruceros(1 millas)
Playa Las Glorias(1.1 millas)
Galería Flores(1.3 millas)
Área natural protegida Estero El Salado(1.5 millas)
Playa Camarones(1.6 millas)
Galería Vallarta(1.7 millas)
Canopy Bay(1.8 millas)
Casino Vallarta(1.9 millas)
El aeropuerto más práctico para llegar a Sunscape Puerto Vallarta Resort & Spa All Inclusive se encuentra en Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Díaz Ordaz Intl.)(4.8 millas)
Casino
Servicio de lavandería
Ascensor
Personal multilingüe
Caja fuerte
Jardín
Ubicación
Blvd Francisco Medina Ascencio Km 3.5
Playa Flamingos (0.1 millas)
Centro comercial Plaza Caracol (0.1 millas)
La Isla (0.2 millas)
Playa de la zona hotelera (0.5 millas)
Playa de Oro (0.5 millas)
Puerto Mágico (0.9 millas)
Opciones de habitación
10
Deluxe Partial Ocean View Double
Detalles de la oferta
Capacidad: 3
340 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
6
Deluxe Resort View Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
344 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Sun Club Junior Suite Ocean Front Double
Detalles de la oferta
2 Camas Dobles
y 1 Sofá Cama
Capacidad: 3
674 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
8
Sun Club Romantic Ocean Front with Terrace
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
674 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
10
Sun Club Junior Suite Ocean Front King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
340 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Deluxe Resort View King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
344 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
10
Sun Club Romantic Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
674 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Deluxe Junior Suite Bay View Double
Detalles de la oferta
2 Camas Dobles
y 1 Sofá Cama
Capacidad: 4
674 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
8
Deluxe Partial Ocean View King
Detalles de la oferta
Capacidad: 2
340 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
8
Deluxe Family Kids
Detalles de la oferta
Capacidad: 2
388 ft²
Terraza o patioAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
Reseñas de los huéspedes sobre Holiday Inn Resort Puerto Vallarta
7
Bueno
Basado en 1001 comentarios verificados
¿Quién se queda aquí?
Trabajo
1%
Pareja
34%
Familia
45%
Grupo
16%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Sunscape Puerto Vallarta Resort, los viajeros elogian constantemente al personal amable y trabajador y al ambiente familiar, aunque señalan que las instalaciones más antiguas muestran signos de desgaste, con problemas de mantenimiento como baldosas rotas, filtraciones, ascensores lentos y aire acondicionado inconsistente.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Sunscape Puerto Vallarta Resort, los viajeros elogian constantemente al personal amable y trabajador y al ambiente familiar, aunque señalan que las instalaciones más antiguas muestran signos de desgaste, con problemas de mantenimiento como baldosas rotas, filtraciones, ascensores lentos y aire acondicionado inconsistente.
Las opiniones sobre la comida son variadas o negativas: los bufés se sienten repetitivos o insípidos y las opciones gastronómicas pueden ser limitadas, aunque el restaurante italiano recibe los mayores elogios. Las habitaciones varían de cómodas a anticuadas, con algunos informes de olores a humedad, fallas en la limpieza y problemas de mantenimiento como fontanería y fluctuaciones de la temperatura del agua. En general, espere una estancia económica, animada y orientada a los niños, con instalaciones y comida desiguales.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las comodidades orientadas a la familia, como una piscina grande, un parque acuático para niños y entretenimiento diario, son populares, pero muchos mencionan instalaciones desgastadas: baldosas faltantes en la piscina, problemas frecuentes con los ascensores, filtraciones, tumbonas limitadas y espacios públicos calurosos sin aire acondicionado. El acceso a la playa es fácil, aunque es común reservar sillas.
Reseñas de huéspedes relacionadas
10
JOSÉ HERIBERTO
14 jun 2025
·
Se alojó 3 noches
La alberca urge una renovación!
La alberca urge una renovación!
8
Avery
18 mar 2025
·
Se alojó 7 noches
Great for families. The staff were amazing, location was great and would recommend for others with children. Disappointed we could not dine at the Italian restaurant with children, which provided far less options for dinner. Would also recommend a more defined rule for Floaties. I was unable to float in a small ring (adult sitting floater that is 2.5 feet wide) while others were allowed sitting floaters with nets. It’s unclear how those two things are different and one is allowed while the other is not. For volleyball I would also suggest a longer playing time in the evening. All five times we played, by the time the staff arrived and the sand was watered down we started at 420/430 and were promptly stopped at 5 pm. The option to rent the ball and keep the net up until sunset would be great. Many other resorts do it this way as it is not an activity that needs to be staffed.
Great for families. The staff were amazing, location was great and would recommend for others with children. Disappointed we could not dine at the Italian restaurant with children, which provided far less options for dinner. Would also recommend a more defined rule for Floaties. I was unable to float in a small ring (adult sitting floater that is 2.5 feet wide) while others were allowed sitting floaters with nets. It’s unclear how those two things are different and one is allowed while the other is not. For volleyball I would also suggest a longer playing time in the evening. All five times we played, by the time the staff arrived and the sand was watered down we started at 420/430 and were promptly stopped at 5 pm. The option to rent the ball and keep the net up until sunset would be great. Many other resorts do it this way as it is not an activity that needs to be staffed.
2
Victor
1 abr 2025
·
Se alojó 2 noches
Don’t waste your money or time in this Resort, I’m rating this hotel one star out of five, this was the worse vacation experience I ever had for being an All inclusive I ended up dining outside the property. Property and rooms very old and outdated, two small elevators for every one, kids pool no heated water, big pool some tiles are missing this is a potential for your feet to get hurt, “wear pool shoes”. Food is limited with no flavor, snacks are very limited and can’t eat at pool area. Drinks very limited, if you don’t tip you won’t get good service, and you have to make a big line for a drink, not enough bar tenders and waiters for everyone. Pool towels are very limited for everyone if don’t make it for a round of towels you have to wait 20 mins for one. Beach chairs are very limited for general admission you have to be part of their VIP club to get a seat if not you’ll get kicked out by their security guards if you are seated in the VIP beach chairs. The beach is not private and it’s public so you will be bothered by vendors every 10 mins offering you any kind of service or food. Customer service is half and half, some of them are nice to you and the other half are very rude. WARNING, at the date of check in you will be greeted by a customer service of an agency name “Unlimited Vacation”, they’ll harassed you to offer you a ridiculous price package for you to sign up. Save your self money and headache, Motel 6 is better than this place.
Don’t waste your money or time in this Resort, I’m rating this hotel one star out of five, this was the worse vacation experience I ever had for being an All inclusive I ended up dining outside the property. Property and rooms very old and outdated, two small elevators for every one, kids pool no heated water, big pool some tiles are missing this is a potential for your feet to get hurt, “wear pool shoes”. Food is limited with no flavor, snacks are very limited and can’t eat at pool area. Drinks very limited, if you don’t tip you won’t get good service, and you have to make a big line for a drink, not enough bar tenders and waiters for everyone. Pool towels are very limited for everyone if don’t make it for a round of towels you have to wait 20 mins for one. Beach chairs are very limited for general admission you have to be part of their VIP club to get a seat if not you’ll get kicked out by their security guards if you are seated in the VIP beach chairs. The beach is not private and it’s public so you will be bothered by vendors every 10 mins offering you any kind of service or food. Customer service is half and half, some of them are nice to you and the other half are very rude. WARNING, at the date of check in you will be greeted by a customer service of an agency name “Unlimited Vacation”, they’ll harassed you to offer you a ridiculous price package for you to sign up. Save your self money and headache, Motel 6 is better than this place.
4
Rhonda Lynn
8 ene 2026
·
Se alojó 7 noches
Charged extra upon checking in. 1 of 3 Elevators not working. AC not working in restaurant.
Charged extra upon checking in. 1 of 3 Elevators not working. AC not working in restaurant.
8
Janica Armanda
22 ago 2025
·
Se alojó 4 noches
Food is great and pleasant, staff are friendly and helpful. The only inconvenience is the elevators, specially in the morning the elevators are busy there is a long wait.
Food is great and pleasant, staff are friendly and helpful. The only inconvenience is the elevators, specially in the morning the elevators are busy there is a long wait.
8
Lisa
17 mar 2025
·
Se alojó 3 noches
Property and amenities were as expected. Very family focused and friendly so if you’re into a more party like vibe this isn’t the place. My only issue was allowing guest to save places at the pool early in the morning but not using them until after lunch.
Property and amenities were as expected. Very family focused and friendly so if you’re into a more party like vibe this isn’t the place. My only issue was allowing guest to save places at the pool early in the morning but not using them until after lunch.
8
Katie
10 feb 2025
·
Se alojó 6 noches
Elevators were slow, construction going on at night that got woke up to. Pretty good overall otherwise.
Elevators were slow, construction going on at night that got woke up to. Pretty good overall otherwise.
4
Vivian
14 oct 2024
·
Se alojó 4 noches
Too many weddings with loud techno music all night, every night. Jack hammers during the day. Not enough bar tenders. Sodas all flat. Food was the same and too much pork on the menu. Toilet leaking at base and they “fixed” it with thick caulk. Electric plug in bathroom falling out of wall, not functioning; they did not repair after we asked them to. Bad location near where river flows into beach, so red flags up all 4 days and could not swim in beach. Special restaurants not open every night. No air conditioning in specialty restaurants and they have dress code which made it for a hot miserable dinner. Could not take food poolside. Concierge kept bothering us about excursions. Horrible experience overall!
Too many weddings with loud techno music all night, every night. Jack hammers during the day. Not enough bar tenders. Sodas all flat. Food was the same and too much pork on the menu. Toilet leaking at base and they “fixed” it with thick caulk. Electric plug in bathroom falling out of wall, not functioning; they did not repair after we asked them to. Bad location near where river flows into beach, so red flags up all 4 days and could not swim in beach. Special restaurants not open every night. No air conditioning in specialty restaurants and they have dress code which made it for a hot miserable dinner. Could not take food poolside. Concierge kept bothering us about excursions. Horrible experience overall!
8
June
11 feb 2025
·
Se alojó 8 noches
Pleasant helpful staff. Very clean both inside and outdoor areas, pool etc. Great atmosphere. Limited beach seating. Daily activity schedule. Buffet well presented, adequate choices.
Pleasant helpful staff. Very clean both inside and outdoor areas, pool etc. Great atmosphere. Limited beach seating. Daily activity schedule. Buffet well presented, adequate choices.
6
Merlin
7 feb 2026
·
Se alojó 7 noches
We found that during our one-week stay at Sunscape, there were positives and negatives, as follows: Positive: • Friendly and helpful staff • Alcohol was of good quality and quantity • The pool was clean and a good temperature • Easy beach access was nice Negative: • Our room was right above the smoking area and too often we had to close our balcony door to avoid smoke • Our room was right above the outdoor nightly movie venue, and it was so loud, we could not hear ourselves speak without closing the balcony door • In general, there was too much noise, including unsupervised youths in the hallways late at night • The food was for the most part bland, and too often only warm instead of hot. The best food was in the Italian restaurant. • Our room was dated and somewhat shabby • There appeared to be no enforcement of any of the resort’s regulations (other than out of the pool at 7:00 p.m.) • The smell of the cleaning solution used by housekeeping was very strong and unpleasant in the hallway
We found that during our one-week stay at Sunscape, there were positives and negatives, as follows: Positive: • Friendly and helpful staff • Alcohol was of good quality and quantity • The pool was clean and a good temperature • Easy beach access was nice Negative: • Our room was right above the smoking area and too often we had to close our balcony door to avoid smoke • Our room was right above the outdoor nightly movie venue, and it was so loud, we could not hear ourselves speak without closing the balcony door • In general, there was too much noise, including unsupervised youths in the hallways late at night • The food was for the most part bland, and too often only warm instead of hot. The best food was in the Italian restaurant. • Our room was dated and somewhat shabby • There appeared to be no enforcement of any of the resort’s regulations (other than out of the pool at 7:00 p.m.) • The smell of the cleaning solution used by housekeeping was very strong and unpleasant in the hallway
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones son variadas: algunos huéspedes encontraron el resort y las habitaciones limpias, mientras que otros informaron sobre agua de piscina turbia o sucia, olores a humedad, plagas y limpieza inconsistente.
Reseñas de huéspedes relacionadas
2
Arturo
15 sept 2025
·
Se alojó 3 noches
Dirty, needs many upgrades and pictures make place look a lot nicer
Dirty, needs many upgrades and pictures make place look a lot nicer
6
Sherri
3 ene 2026
·
Se alojó 3 noches
This resort is in a great location and was kept very clean throughout our stay. It is an older property and could benefit from some updates, but as it stands, it is well maintained. The food quality was average, but there was enough variety to find something enjoyable at each meal. What truly stood out was the exceptional service from the staff. No matter where we were on the property, the team went above and beyond to make us feel welcome—something we’ve only experienced elsewhere in Mexico when tipping heavily. Here, the service was consistently outstanding without that expectation. Overall, a pleasant stay with incredible staff that made the experience memorable.
This resort is in a great location and was kept very clean throughout our stay. It is an older property and could benefit from some updates, but as it stands, it is well maintained. The food quality was average, but there was enough variety to find something enjoyable at each meal. What truly stood out was the exceptional service from the staff. No matter where we were on the property, the team went above and beyond to make us feel welcome—something we’ve only experienced elsewhere in Mexico when tipping heavily. Here, the service was consistently outstanding without that expectation. Overall, a pleasant stay with incredible staff that made the experience memorable.
4
Florante Andres
7 sept 2024
·
Se alojó 6 noches
Property is oudated. Leaks on the ceiling. Elevator is dirty. Washroom is cramped. Bedding is not well dried. Room odor is terrible. Not recommended.
Property is oudated. Leaks on the ceiling. Elevator is dirty. Washroom is cramped. Bedding is not well dried. Room odor is terrible. Not recommended.
2
Jashua
14 oct 2025
·
Se alojó 7 noches
Immediately upon arriving on Sunday we encounter issues with our room. It was not clean, counter was dirty, sliding door didn't have a handle to open it, our room was given to me under someone else's name, my name was under another room, our ac was not cooling down, our shower was not working properly, the pool had broken tile and my husband cut his toe, when he told the lifeguard he just gave him a band-aid, our backs hurt because our mattress was bowed. When asked if they had any channels in English the answer was you should’ve paid to stay at Secrets Resorts, they have English there. We kept calling the front desk for all this issues. On Thursday we were told we had to talk to Concierge, this is 5 days after we had arrived. Concierge exchanged the mattress, offered VIP lounge (not worth our hassle) gave us 4 chocolate covered strawberries and room service but when we called for room service, they told us we had to go to the front desk to pick it up. Since day 1 we wanted to be moved to another room but because I booked through Expedia, I had to request it through them. I also reached Expedia, they told me the hotel had offered me a Junior suite and when I tried to explained to them the situation about the mix up on the names Expedia wouldn't listen refused to helped me believing the hotel and even though we paid for insurance for our reservation, they said we have to take it up with our insurance and call them directly.
Immediately upon arriving on Sunday we encounter issues with our room. It was not clean, counter was dirty, sliding door didn't have a handle to open it, our room was given to me under someone else's name, my name was under another room, our ac was not cooling down, our shower was not working properly, the pool had broken tile and my husband cut his toe, when he told the lifeguard he just gave him a band-aid, our backs hurt because our mattress was bowed. When asked if they had any channels in English the answer was you should’ve paid to stay at Secrets Resorts, they have English there. We kept calling the front desk for all this issues. On Thursday we were told we had to talk to Concierge, this is 5 days after we had arrived. Concierge exchanged the mattress, offered VIP lounge (not worth our hassle) gave us 4 chocolate covered strawberries and room service but when we called for room service, they told us we had to go to the front desk to pick it up. Since day 1 we wanted to be moved to another room but because I booked through Expedia, I had to request it through them. I also reached Expedia, they told me the hotel had offered me a Junior suite and when I tried to explained to them the situation about the mix up on the names Expedia wouldn't listen refused to helped me believing the hotel and even though we paid for insurance for our reservation, they said we have to take it up with our insurance and call them directly.
2
Pablo
15 abr 2023
·
Se alojó 4 noches
The pool area is beat up, water dirty, cracks and broken tile. The edges are sharp and worn out. The rooms smelled. The refrigerator leaked water. The buffet was crowded and unhygienic, as was the area to eat.. just dirty. The drinks were sub sub par. The lobby is a random condo. We left to another property after the first night. Never have I been as disappointed in a property. Still waiting for my refund of un used nights.
The pool area is beat up, water dirty, cracks and broken tile. The edges are sharp and worn out. The rooms smelled. The refrigerator leaked water. The buffet was crowded and unhygienic, as was the area to eat.. just dirty. The drinks were sub sub par. The lobby is a random condo. We left to another property after the first night. Never have I been as disappointed in a property. Still waiting for my refund of un used nights.
2
Nayeli Araceli
1 sept 2025
·
Se alojó 2 noches
El hotel es viejo, está sucio, las camareras no limpian bien, la comida está horrible y tiene muy pocas opciones de comida
El hotel es viejo, está sucio, las camareras no limpian bien, la comida está horrible y tiene muy pocas opciones de comida
6
Jessica Heather
24 dic 2024
·
Se alojó 7 noches
We enjoyed our time spent at Sunscape. The staff were friendly, the resort was lovely, the beach was nice, but the food options weren’t very good. We had trouble finding food to serve our daughter (11mo) and to eat ourselves most days. (And we also saw a couple of cockroaches at the end of our stay which was unfortunate). They seem to be on their way to catering to younger families. The location was also quite convenient.
We enjoyed our time spent at Sunscape. The staff were friendly, the resort was lovely, the beach was nice, but the food options weren’t very good. We had trouble finding food to serve our daughter (11mo) and to eat ourselves most days. (And we also saw a couple of cockroaches at the end of our stay which was unfortunate). They seem to be on their way to catering to younger families. The location was also quite convenient.
6
Jesus David
24 jun 2024
·
Se alojó 5 noches
The room wasn’t very clean, the lights in the bathroom were not working correctly. And when we would call to ask for more water it sounded like it was a bother.
The room wasn’t very clean, the lights in the bathroom were not working correctly. And when we would call to ask for more water it sounded like it was a bother.
10
Tessa Danielle
30 dic 2023
·
Se alojó 3 noches
Very friendly staff, the only down side was that the hotel smelt of mold. And the rooms are a bit dated. Food was great.
Very friendly staff, the only down side was that the hotel smelt of mold. And the rooms are a bit dated. Food was great.
6
John Nick
28 dic 2023
·
Se alojó 5 noches
Rude Valet person. Coffee staff wasn't ever there and always slow even when no one is there. Room floor dirty. No towels. I had to ask to clean the room and finally it was cleaned the day before we left. The pool is old and need updating and fixing.
Rude Valet person. Coffee staff wasn't ever there and always slow even when no one is there. Room floor dirty. No towels. I had to ask to clean the room and finally it was cleaned the day before we left. The pool is old and need updating and fixing.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones suelen ser espaciosas y con buenas vistas, pero la decoración es anticuada y los problemas de mantenimiento son comunes (aire acondicionado débil, temperatura del agua fluctuante, muebles desgastados, ruido cerca del entretenimiento). El Wi-Fi es poco fiable y a menudo se limita al vestíbulo.
Reseñas de huéspedes relacionadas
4
Alexandra De La
17 abr 2025
·
Se alojó 4 noches
Room smiles, ac unit Very noisy.
Room smiles, ac unit Very noisy.
6
Eric
23 jun 2024
·
Se alojó 5 noches
Most staff was friendly. Rooms are definitely not matching current pictures and ours in particular had small details that hindered the comfort durning our stay. The mattresses seemed outdated, several lights in our room were non functional and the room constantly had a damp smell which is understandable given that most people come in and out with wet clothes.
Most staff was friendly. Rooms are definitely not matching current pictures and ours in particular had small details that hindered the comfort durning our stay. The mattresses seemed outdated, several lights in our room were non functional and the room constantly had a damp smell which is understandable given that most people come in and out with wet clothes.
10
Adaku
4 sept 2025
·
Se alojó 5 noches
Nice resort, enjoyed my stay however, rooms are in need of renovation.
Nice resort, enjoyed my stay however, rooms are in need of renovation.
8
Katherine
11 ene 2025
·
Se alojó 5 noches
We liked the property was 12 minutes from the airport and was small so easy to walk around with our 2 little ones. The tacos at the Tiki Taco were delicious and room service breakfast was good too. We were bummed we couldn't dine at the Italian restaurant because of our kids age. Our daughter had a great time at the kids club with lots of activities each day. We upgraded our room to a junior suite bay view which had an awesome view! But the room itself was very dated and there were stains on the lamp shades and couch. All in all we had a wonderful vacation here.
We liked the property was 12 minutes from the airport and was small so easy to walk around with our 2 little ones. The tacos at the Tiki Taco were delicious and room service breakfast was good too. We were bummed we couldn't dine at the Italian restaurant because of our kids age. Our daughter had a great time at the kids club with lots of activities each day. We upgraded our room to a junior suite bay view which had an awesome view! But the room itself was very dated and there were stains on the lamp shades and couch. All in all we had a wonderful vacation here.
6
Linda
27 abr 2023
·
Se alojó 7 noches
The rooms we were in smelled musty and by the end of the stay you could see mould in many areas. The staff were amazing and that was probably the best thing about this place. We went in with an open mind because of the terrible reviews we had read. So if you’re looking for a resort on the beach for cheap this will do.
The rooms we were in smelled musty and by the end of the stay you could see mould in many areas. The staff were amazing and that was probably the best thing about this place. We went in with an open mind because of the terrible reviews we had read. So if you’re looking for a resort on the beach for cheap this will do.
6
Revanth
25 mar 2024
·
Se alojó 1 noche
Great views from the room and very spacious, but the overall amenities were just okay.
Great views from the room and very spacious, but the overall amenities were just okay.
4
Wayne
9 mar 2023
·
Se alojó 21 noches
Rooms were old, small, and needed upgrades. No clock, no fan in the bathroom, nor enough light. Food was substandard except the Italian restaurant. Even though there were many signs warning against grabbing loungers early and not used there was no enforcement. All were reserved well before 8:00 am but sat vacant most of the day. Minibar was not restocked the three weeks I was there.
Rooms were old, small, and needed upgrades. No clock, no fan in the bathroom, nor enough light. Food was substandard except the Italian restaurant. Even though there were many signs warning against grabbing loungers early and not used there was no enforcement. All were reserved well before 8:00 am but sat vacant most of the day. Minibar was not restocked the three weeks I was there.
10
Christina
21 mar 2024
·
Se alojó 9 noches
Property itself was very nice however the bathrooms in the rooms need updating. Our shower was either scorching hot or freezing cold no in between. Staff were amazing and made the trip for us especially antemo in the buffet he was our favorite. Housekeeping was on top of cleaning they were awesome as well. Pool is nice and a good temperature food was good as well. It’s a great location and the beach is beautiful.
Property itself was very nice however the bathrooms in the rooms need updating. Our shower was either scorching hot or freezing cold no in between. Staff were amazing and made the trip for us especially antemo in the buffet he was our favorite. Housekeeping was on top of cleaning they were awesome as well. Pool is nice and a good temperature food was good as well. It’s a great location and the beach is beautiful.
8
Michelle
1 feb 2024
·
Se alojó 5 noches
The property is definitely dated when it comes to the hotel. The hallways leading to the room are dark, the bathroom wasn’t the best- bad lighting, water temperature was all over the place. But overall it was fine. The pool area and restaurant were nice. Food was good for an all inclusive. The time share people are kind of annoying, I think they bugged us everyday, especially when walking out of the resort. Would I stay here again? No, but I got what I paid for.
The property is definitely dated when it comes to the hotel. The hallways leading to the room are dark, the bathroom wasn’t the best- bad lighting, water temperature was all over the place. But overall it was fine. The pool area and restaurant were nice. Food was good for an all inclusive. The time share people are kind of annoying, I think they bugged us everyday, especially when walking out of the resort. Would I stay here again? No, but I got what I paid for.
6
Jhunuen Carlotti
20 mar 2024
·
Se alojó 6 noches
The food was not that great. The bedrooms need an update.
The food was not that great. The bedrooms need an update.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente elogiado por su amabilidad, disposición al trabajo y amabilidad en todo el establecimiento, aunque los huéspedes también señalan un registro de entrada lento o caótico, presión por ventas/participación en tiempo compartido y una atención inconsistente.
Reseñas de huéspedes relacionadas
10
Emily
17 dic 2022
·
Se alojó 19.342 noches
The staff here are some of these nicest people ever! They really go above and beyond for their guests:)
The staff here are some of these nicest people ever! They really go above and beyond for their guests:)
4
RAUL
2 ago 2024
·
Se alojó 5 noches
I did not like the fact that I was charged a early (11am) check in fee and was not given a room until regular check in time (3pm). Hotel staff advised me that i only paid to eat and drink early and i did not pay for the room. When I finally got my room, I noticed it wasn’t the room I had booked. I brought this up to the staff and they advised they were doing this for me as a favor. When I walked into my room I noticed it was hot and the AC was not working. In addition, the room was next to the party pool, which is what i was trying to avoid. The staff then changed me to a different room, and advised they would rather me stay in this room instead of refunding me my money. The room was still hot and humid and the AC in this room was unacceptable. The food at this resort was poor and its not worth the high price I paid for this resort. I would recommend you avoid this resort unless you want a mediocre hotel. This is by far the worst resort I have ever stayed in while vacationing in Mexico.
I did not like the fact that I was charged a early (11am) check in fee and was not given a room until regular check in time (3pm). Hotel staff advised me that i only paid to eat and drink early and i did not pay for the room. When I finally got my room, I noticed it wasn’t the room I had booked. I brought this up to the staff and they advised they were doing this for me as a favor. When I walked into my room I noticed it was hot and the AC was not working. In addition, the room was next to the party pool, which is what i was trying to avoid. The staff then changed me to a different room, and advised they would rather me stay in this room instead of refunding me my money. The room was still hot and humid and the AC in this room was unacceptable. The food at this resort was poor and its not worth the high price I paid for this resort. I would recommend you avoid this resort unless you want a mediocre hotel. This is by far the worst resort I have ever stayed in while vacationing in Mexico.
10
Daniela
2 abr 2025
·
Se alojó 4 noches
Gran experiencia de servicio al cliente. Los felicito. Absolutamente todos los miembros del personal con los que traté fueron amables y siempre sonrientes. Si hay algún lugar al que regreses es a donde te trataron bien y este es uno de esos. Agradezco que aunque no tenía room service me ayudaron porque mi hija se enfermó y no podía bajar por algo de comer. De los puntos a mejorar, el check in fue larguísimo y me hicieron hacer fila dos veces, más de 30 min cada vez.
Gran experiencia de servicio al cliente. Los felicito. Absolutamente todos los miembros del personal con los que traté fueron amables y siempre sonrientes. Si hay algún lugar al que regreses es a donde te trataron bien y este es uno de esos. Agradezco que aunque no tenía room service me ayudaron porque mi hija se enfermó y no podía bajar por algo de comer. De los puntos a mejorar, el check in fue larguísimo y me hicieron hacer fila dos veces, más de 30 min cada vez.
4
Kimberly
21 may 2024
·
Se alojó 4 noches
Check in was horrible. They took forever and there was a long line. I had to pay extra for my child because this property considers 12 and over adults. Which is not what orbitz considers when you do a search. They had one elevator working so the wait was long, and sometimes it wouldn’t work so I had to take the service elevator. The doors slam so your neighbors doors would wake you up. It’s also noisy. The cards deactivate if they are close to your phone so it was an inconvenience to walk down again for it. Most the staff was nice but there was a couple that were rude. There’s a dress code for everything and Food was blah. I go to PV often and I am definitely not staying there again!
Check in was horrible. They took forever and there was a long line. I had to pay extra for my child because this property considers 12 and over adults. Which is not what orbitz considers when you do a search. They had one elevator working so the wait was long, and sometimes it wouldn’t work so I had to take the service elevator. The doors slam so your neighbors doors would wake you up. It’s also noisy. The cards deactivate if they are close to your phone so it was an inconvenience to walk down again for it. Most the staff was nice but there was a couple that were rude. There’s a dress code for everything and Food was blah. I go to PV often and I am definitely not staying there again!
2
Victor
1 abr 2025
·
Se alojó 2 noches
Don’t waste your money or time in this Resort, I’m rating this hotel one star out of five, this was the worse vacation experience I ever had for being an All inclusive I ended up dining outside the property. Property and rooms very old and outdated, two small elevators for every one, kids pool no heated water, big pool some tiles are missing this is a potential for your feet to get hurt, “wear pool shoes”. Food is limited with no flavor, snacks are very limited and can’t eat at pool area. Drinks very limited, if you don’t tip you won’t get good service, and you have to make a big line for a drink, not enough bar tenders and waiters for everyone. Pool towels are very limited for everyone if don’t make it for a round of towels you have to wait 20 mins for one. Beach chairs are very limited for general admission you have to be part of their VIP club to get a seat if not you’ll get kicked out by their security guards if you are seated in the VIP beach chairs. The beach is not private and it’s public so you will be bothered by vendors every 10 mins offering you any kind of service or food. Customer service is half and half, some of them are nice to you and the other half are very rude. WARNING, at the date of check in you will be greeted by a customer service of an agency name “Unlimited Vacation”, they’ll harassed you to offer you a ridiculous price package for you to sign up. Save your self money and headache, Motel 6 is better than this place.
Don’t waste your money or time in this Resort, I’m rating this hotel one star out of five, this was the worse vacation experience I ever had for being an All inclusive I ended up dining outside the property. Property and rooms very old and outdated, two small elevators for every one, kids pool no heated water, big pool some tiles are missing this is a potential for your feet to get hurt, “wear pool shoes”. Food is limited with no flavor, snacks are very limited and can’t eat at pool area. Drinks very limited, if you don’t tip you won’t get good service, and you have to make a big line for a drink, not enough bar tenders and waiters for everyone. Pool towels are very limited for everyone if don’t make it for a round of towels you have to wait 20 mins for one. Beach chairs are very limited for general admission you have to be part of their VIP club to get a seat if not you’ll get kicked out by their security guards if you are seated in the VIP beach chairs. The beach is not private and it’s public so you will be bothered by vendors every 10 mins offering you any kind of service or food. Customer service is half and half, some of them are nice to you and the other half are very rude. WARNING, at the date of check in you will be greeted by a customer service of an agency name “Unlimited Vacation”, they’ll harassed you to offer you a ridiculous price package for you to sign up. Save your self money and headache, Motel 6 is better than this place.
2
Joaquin
23 abr 2025
·
Se alojó 3 noches
DO NOT STAY HERE. The worst. Cheap food, cheap drinks. Beach bar everything taste like soap. Furniture in bedrooms extremely old and dirty. Terrible Check in experience (charged me additional for my partner in a 2 people stay) average 7.0 rate is still to high. I would go with 3.0.
DO NOT STAY HERE. The worst. Cheap food, cheap drinks. Beach bar everything taste like soap. Furniture in bedrooms extremely old and dirty. Terrible Check in experience (charged me additional for my partner in a 2 people stay) average 7.0 rate is still to high. I would go with 3.0.
6
Sherri
3 ene 2026
·
Se alojó 3 noches
This resort is in a great location and was kept very clean throughout our stay. It is an older property and could benefit from some updates, but as it stands, it is well maintained. The food quality was average, but there was enough variety to find something enjoyable at each meal. What truly stood out was the exceptional service from the staff. No matter where we were on the property, the team went above and beyond to make us feel welcome—something we’ve only experienced elsewhere in Mexico when tipping heavily. Here, the service was consistently outstanding without that expectation. Overall, a pleasant stay with incredible staff that made the experience memorable.
This resort is in a great location and was kept very clean throughout our stay. It is an older property and could benefit from some updates, but as it stands, it is well maintained. The food quality was average, but there was enough variety to find something enjoyable at each meal. What truly stood out was the exceptional service from the staff. No matter where we were on the property, the team went above and beyond to make us feel welcome—something we’ve only experienced elsewhere in Mexico when tipping heavily. Here, the service was consistently outstanding without that expectation. Overall, a pleasant stay with incredible staff that made the experience memorable.
10
Valerie
10 feb 2025
·
Se alojó 2 noches
Staff absolutely AMAZING…
Staff absolutely AMAZING…
8
Jose
23 jul 2025
·
Se alojó 5 noches
Property needs some attention and updates. But the STAFF was great! Smiles and very courteous everywhere we visited. We also took advantage of the Explorer's Club (Kids Club) and the kids loved it. The girls there are super nice and very welcoming to our little ones. Gina, Nayeli Sandra and Diana need to get the recognition there. Great attitudes! Overall, we enjoyed our stay and really close to the Malecón(Boardwalk) and airport. Would definitely come back. Hopefully by then, some updates/upgrades have been made. But the staff alone make up for that.
Property needs some attention and updates. But the STAFF was great! Smiles and very courteous everywhere we visited. We also took advantage of the Explorer's Club (Kids Club) and the kids loved it. The girls there are super nice and very welcoming to our little ones. Gina, Nayeli Sandra and Diana need to get the recognition there. Great attitudes! Overall, we enjoyed our stay and really close to the Malecón(Boardwalk) and airport. Would definitely come back. Hopefully by then, some updates/upgrades have been made. But the staff alone make up for that.
2
Jovana
5 nov 2023
·
Se alojó 3 noches
No regresaría a este hotel me quedé con muy mala experiencia, mi habitación tuve que reclamar para la limpieza, no ponían agua diario, solo está lleno el frigobar cuando llegas se ahí en adelante ni jabón te surten, algunos empleados te tratan super mal pero ves como tratan a los extranjeros y es de pena ajena en tu propio país te traten mal, lo único que lo salva es el encargado del restaurante italiano, lo demás pésimo.
No regresaría a este hotel me quedé con muy mala experiencia, mi habitación tuve que reclamar para la limpieza, no ponían agua diario, solo está lleno el frigobar cuando llegas se ahí en adelante ni jabón te surten, algunos empleados te tratan super mal pero ves como tratan a los extranjeros y es de pena ajena en tu propio país te traten mal, lo único que lo salva es el encargado del restaurante italiano, lo demás pésimo.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Conveniente ubicación frente a la playa, cerca del aeropuerto, el Malecón y un centro comercial contiguo, lo que facilita las excursiones.
Reseñas de huéspedes relacionadas
8
Tatiana
13 abr 2024
·
Se alojó 6 noches
Great employees, great location, beautiful view of bay and mountains.
Great employees, great location, beautiful view of bay and mountains.
8
William M
28 may 2025
·
Se alojó 12 noches
Lovely lots of things around
Lovely lots of things around
8
Sara
21 abr 2025
·
Se alojó 4 noches
Staff was very kind and hospitable. The activities for the kids were good and easy to join and leave! They had a waterside area, pool with shallow part and tame spots along the beach for the littles to play. The entertainment was good and the food and drinks were also good. We have been to higher rated resorts but this one was everything we needed and perfect location along the beach and close to airport!
Staff was very kind and hospitable. The activities for the kids were good and easy to join and leave! They had a waterside area, pool with shallow part and tame spots along the beach for the littles to play. The entertainment was good and the food and drinks were also good. We have been to higher rated resorts but this one was everything we needed and perfect location along the beach and close to airport!
6
carlos
15 mar 2024
·
Se alojó 7 noches
what i did like is the resort is on the center of the town
what i did like is the resort is on the center of the town
10
Cynthia
11 ene 2024
·
Se alojó 7 noches
I really loved my get away in Mexico and I super loved staying at Sunscape! This was my second time staying at Sunscape and I will definitely be back! I felt really safe, it is kept very clean, and the staff were always so helpful and friendly! I was also impressed with the location as it is in a central area and only a few minutes from the airport and shopping malls! Best customer service I have ever experienced is here which made my stay exceptional!
I really loved my get away in Mexico and I super loved staying at Sunscape! This was my second time staying at Sunscape and I will definitely be back! I felt really safe, it is kept very clean, and the staff were always so helpful and friendly! I was also impressed with the location as it is in a central area and only a few minutes from the airport and shopping malls! Best customer service I have ever experienced is here which made my stay exceptional!
10
Antonio
14 ago 2025
·
Se alojó 3 noches
The property is very well spread out and very convenience. I will recommend to everybody that is looking to have a great time in the beach.
The property is very well spread out and very convenience. I will recommend to everybody that is looking to have a great time in the beach.
8
Jose
23 jul 2025
·
Se alojó 5 noches
Property needs some attention and updates. But the STAFF was great! Smiles and very courteous everywhere we visited. We also took advantage of the Explorer's Club (Kids Club) and the kids loved it. The girls there are super nice and very welcoming to our little ones. Gina, Nayeli Sandra and Diana need to get the recognition there. Great attitudes! Overall, we enjoyed our stay and really close to the Malecón(Boardwalk) and airport. Would definitely come back. Hopefully by then, some updates/upgrades have been made. But the staff alone make up for that.
Property needs some attention and updates. But the STAFF was great! Smiles and very courteous everywhere we visited. We also took advantage of the Explorer's Club (Kids Club) and the kids loved it. The girls there are super nice and very welcoming to our little ones. Gina, Nayeli Sandra and Diana need to get the recognition there. Great attitudes! Overall, we enjoyed our stay and really close to the Malecón(Boardwalk) and airport. Would definitely come back. Hopefully by then, some updates/upgrades have been made. But the staff alone make up for that.
10
John
23 ene 2025
·
Se alojó 16 noches
location and friendly staff
location and friendly staff
10
Helen
2 may 2024
·
Se alojó 7 noches
Close to Malecon. Location is excellent. Food was very good with lots of choices. Pool was quite busy so bartenders were busy. Beach was beautiful with plenty of space 😍
Close to Malecon. Location is excellent. Food was very good with lots of choices. Pool was quite busy so bartenders were busy. Beach was beautiful with plenty of space 😍
8
Pablo Duran
12 jun 2024
·
Se alojó 5 noches
Property was wonderful not much of a nightlife in the surrounding area. But over all the hotel it’s self is quiet charming.
Property was wonderful not much of a nightlife in the surrounding area. But over all the hotel it’s self is quiet charming.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La calidad y variedad de la comida son un punto débil recurrente; los bufés pueden ser repetitivos o insípidos y algunos locales carecen de aire acondicionado, mientras que el restaurante italiano recibe los mayores elogios de forma consistente. Hay informes periódicos de largas colas y enfermedades ocasionales.
Reseñas de huéspedes relacionadas
6
Denise
17 nov 2025
·
Se alojó 5 noches
The kids pool with multiple water slides was great! Our 3 1/2 yr old spent so much time there and had a blast. Overall the food is okay, the main buffet has a variety but lack luster. The lunch time snack shack is very basic. If you’re a foodie avoid this resort otherwise it’s fine.
The kids pool with multiple water slides was great! Our 3 1/2 yr old spent so much time there and had a blast. Overall the food is okay, the main buffet has a variety but lack luster. The lunch time snack shack is very basic. If you’re a foodie avoid this resort otherwise it’s fine.
6
David
19 nov 2025
·
Se alojó 4 noches
Room was nice clean view was good what is showed staff and cleaners are nice 5 restaurants 2 open Food was bland all tasted the same went to Italian restaurant wanted extra money for wine and food was the same bland deserts where not bad breakfast was Buffett but omelette was made in front of you which was good not much for lunch until 130 before that food truck hot dogs and hamburgers and potato chips ehhhh need to get down to beach early if you want a lounger after 10 no space to sit by pool or beach booze was good whatever you want tasted good rooms are quiet
Room was nice clean view was good what is showed staff and cleaners are nice 5 restaurants 2 open Food was bland all tasted the same went to Italian restaurant wanted extra money for wine and food was the same bland deserts where not bad breakfast was Buffett but omelette was made in front of you which was good not much for lunch until 130 before that food truck hot dogs and hamburgers and potato chips ehhhh need to get down to beach early if you want a lounger after 10 no space to sit by pool or beach booze was good whatever you want tasted good rooms are quiet
6
Sherri
3 ene 2026
·
Se alojó 3 noches
This resort is in a great location and was kept very clean throughout our stay. It is an older property and could benefit from some updates, but as it stands, it is well maintained. The food quality was average, but there was enough variety to find something enjoyable at each meal. What truly stood out was the exceptional service from the staff. No matter where we were on the property, the team went above and beyond to make us feel welcome—something we’ve only experienced elsewhere in Mexico when tipping heavily. Here, the service was consistently outstanding without that expectation. Overall, a pleasant stay with incredible staff that made the experience memorable.
This resort is in a great location and was kept very clean throughout our stay. It is an older property and could benefit from some updates, but as it stands, it is well maintained. The food quality was average, but there was enough variety to find something enjoyable at each meal. What truly stood out was the exceptional service from the staff. No matter where we were on the property, the team went above and beyond to make us feel welcome—something we’ve only experienced elsewhere in Mexico when tipping heavily. Here, the service was consistently outstanding without that expectation. Overall, a pleasant stay with incredible staff that made the experience memorable.
4
Matthew
18 dic 2024
·
Se alojó 7 noches
Food left much to be desired. Buffet line for breakfast was long. Went to Seaside Grill one night and got food poisoning. Hotel " credits " were not actually credits but coupons for overpriced items. $40 USD off a $200 USD massage is ridiculous. Shower would switch from warm to scolding hot and back constantly. Tiki Taco restaurant was extremely hot. $45 USD to restock the 4 beer in the mini fridge is ridiculous. Staff were very friendly and attentive. Da Mario restaurant was good. The cleaning staff were great to deal with and left the room spotless
Food left much to be desired. Buffet line for breakfast was long. Went to Seaside Grill one night and got food poisoning. Hotel " credits " were not actually credits but coupons for overpriced items. $40 USD off a $200 USD massage is ridiculous. Shower would switch from warm to scolding hot and back constantly. Tiki Taco restaurant was extremely hot. $45 USD to restock the 4 beer in the mini fridge is ridiculous. Staff were very friendly and attentive. Da Mario restaurant was good. The cleaning staff were great to deal with and left the room spotless
6
Paula
6 ene 2025
·
Se alojó 6 noches
The rooms were nice, they have shopping on site which is nice. The dining room is outside so the food is always cold, if you do not like fish your choices are limited. The Italian restaurant was amazing. There are not enough lounge chairs for the number of guest and they don't enforce the rule about leaving towels unattended for more then a hour. The lobby bar was messy and rarely appeared to be cleaned. The entertainment was ok.Some of the staff were amazing others could care less. We wont be going back. After noon you have to pay per hour to use the facility until your transporation arrives
The rooms were nice, they have shopping on site which is nice. The dining room is outside so the food is always cold, if you do not like fish your choices are limited. The Italian restaurant was amazing. There are not enough lounge chairs for the number of guest and they don't enforce the rule about leaving towels unattended for more then a hour. The lobby bar was messy and rarely appeared to be cleaned. The entertainment was ok.Some of the staff were amazing others could care less. We wont be going back. After noon you have to pay per hour to use the facility until your transporation arrives
6
Alma
18 feb 2025
·
Se alojó 4 noches
The food at the buffet for lunch and dinner was not good at all. The breakfast is ok but not my favorite.
The food at the buffet for lunch and dinner was not good at all. The breakfast is ok but not my favorite.
6
Michael
16 feb 2025
·
Se alojó 7 noches
Food was disappointing but staff was great .
Food was disappointing but staff was great .
4
Darren
2 ene 2025
·
Se alojó 7 noches
Food was very limited, children not allowed in certain restaurants. For being a child friendly resort, that seemed very odd. Drinks very limited.
Food was very limited, children not allowed in certain restaurants. For being a child friendly resort, that seemed very odd. Drinks very limited.
6
Merlin
7 feb 2026
·
Se alojó 7 noches
We found that during our one-week stay at Sunscape, there were positives and negatives, as follows: Positive: • Friendly and helpful staff • Alcohol was of good quality and quantity • The pool was clean and a good temperature • Easy beach access was nice Negative: • Our room was right above the smoking area and too often we had to close our balcony door to avoid smoke • Our room was right above the outdoor nightly movie venue, and it was so loud, we could not hear ourselves speak without closing the balcony door • In general, there was too much noise, including unsupervised youths in the hallways late at night • The food was for the most part bland, and too often only warm instead of hot. The best food was in the Italian restaurant. • Our room was dated and somewhat shabby • There appeared to be no enforcement of any of the resort’s regulations (other than out of the pool at 7:00 p.m.) • The smell of the cleaning solution used by housekeeping was very strong and unpleasant in the hallway
We found that during our one-week stay at Sunscape, there were positives and negatives, as follows: Positive: • Friendly and helpful staff • Alcohol was of good quality and quantity • The pool was clean and a good temperature • Easy beach access was nice Negative: • Our room was right above the smoking area and too often we had to close our balcony door to avoid smoke • Our room was right above the outdoor nightly movie venue, and it was so loud, we could not hear ourselves speak without closing the balcony door • In general, there was too much noise, including unsupervised youths in the hallways late at night • The food was for the most part bland, and too often only warm instead of hot. The best food was in the Italian restaurant. • Our room was dated and somewhat shabby • There appeared to be no enforcement of any of the resort’s regulations (other than out of the pool at 7:00 p.m.) • The smell of the cleaning solution used by housekeeping was very strong and unpleasant in the hallway
6
Yadira
8 jun 2025
·
Se alojó 6 noches
Great resort with a lot of fun activities. The beach was clean. The staff is outstanding from the front desk to the servers and the cleaning staff. Everyone greets you entry time they see you. The 24hr cafe was fantastic. My main complaint was the food. It was not good at all. Breakfast lunch and dinner at the buffet were always lacking options and the options tasted awful. The only thing I really ate was the tacos at the Mexican restaurant other than that we had to keep leaving the resort to the mall next door to get food.
Great resort with a lot of fun activities. The beach was clean. The staff is outstanding from the front desk to the servers and the cleaning staff. Everyone greets you entry time they see you. The 24hr cafe was fantastic. My main complaint was the food. It was not good at all. Breakfast lunch and dinner at the buffet were always lacking options and the options tasted awful. The only thing I really ate was the tacos at the Mexican restaurant other than that we had to keep leaving the resort to the mall next door to get food.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Luz elena
la semana pasada
·
Se alojó 2 noches
Todo muy hermoso y limpio la comida esta toda muy deliciosa
Todo muy hermoso y limpio la comida esta toda muy deliciosa
10
Lilia
15 ago 2026
·
Se alojó 4 noches
El personal súper amable, el hotel muy bien en modo familiar!! Los animadores increíbles, para los hijos los tenían entretenidos casi todo el día!! La comida muy rica, en especial en los restaurantes de la noche!! Lo único que yo cambiaría sería un poco las toallas de alberca!! Todo lo demás sensacional
El personal súper amable, el hotel muy bien en modo familiar!! Los animadores increíbles, para los hijos los tenían entretenidos casi todo el día!! La comida muy rica, en especial en los restaurantes de la noche!! Lo único que yo cambiaría sería un poco las toallas de alberca!! Todo lo demás sensacional
4
Ignacio
30 jul 2026
·
Se alojó 3 noches
Regular experiencia: buenas instalaciones, pero serias fallas en servicio, playa y comida Nos hospedamos recientemente en el hotel Sunscape y la experiencia tuvo marcados altibajos. Lo positivo: la habitación estaba impecablemente limpia. Además, el parque acuático para niños está bastante bien diseñado para que los pequeños se diviertan, aunque lamentablemente el personal que atiende esa área no es nada servicial ni atento. Lo negativo: La playa: Pésima para bañarse y muy sucia, no se puede disfrutar del mar. La comida: En general es de mala calidad. Restaurante mexicano: Comer ahí fue sumamente incómodo porque no encienden el aire acondicionado, haciendo que el lugar sea caluroso y sofocante. En resumen, aunque el cuarto limpio y las instalaciones infantiles rescatan algo la estancia, la mala atención en el parque, la pésima playa y la deficiente oferta gastronómica hacen que la experiencia general no valga la pena.
Regular experiencia: buenas instalaciones, pero serias fallas en servicio, playa y comida Nos hospedamos recientemente en el hotel Sunscape y la experiencia tuvo marcados altibajos. Lo positivo: la habitación estaba impecablemente limpia. Además, el parque acuático para niños está bastante bien diseñado para que los pequeños se diviertan, aunque lamentablemente el personal que atiende esa área no es nada servicial ni atento. Lo negativo: La playa: Pésima para bañarse y muy sucia, no se puede disfrutar del mar. La comida: En general es de mala calidad. Restaurante mexicano: Comer ahí fue sumamente incómodo porque no encienden el aire acondicionado, haciendo que el lugar sea caluroso y sofocante. En resumen, aunque el cuarto limpio y las instalaciones infantiles rescatan algo la estancia, la mala atención en el parque, la pésima playa y la deficiente oferta gastronómica hacen que la experiencia general no valga la pena.
6
jesus eduardo
20 jul 2026
·
Se alojó 1 noche
todo bien excepto las comidas en restaurante la comida solo 4 opciones y todas frias en la cena restaurante italiano 3 meseros para todo el restaurante, no se dana abasto, se los olvidaban los pedidos, y dejeban de atender las mesas
todo bien excepto las comidas en restaurante la comida solo 4 opciones y todas frias en la cena restaurante italiano 3 meseros para todo el restaurante, no se dana abasto, se los olvidaban los pedidos, y dejeban de atender las mesas
10
angel
12 jul 2026
·
Se alojó 3 noches
Todo estuvo excelente, los maleteros andan tras la propina, en la barra del loby todo excelente, excepto en el bar de la piscina priorizan al que les deja propina de ahí en fuera todo bien
Todo estuvo excelente, los maleteros andan tras la propina, en la barra del loby todo excelente, excepto en el bar de la piscina priorizan al que les deja propina de ahí en fuera todo bien
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 164.49182621383665USD
- 2026-09-19: 164.49182621383665USD
- 2026-09-20: 164.49182621383665USD
- 2026-09-21: 163.7766348335266USD
- 2026-09-22: 162.9511267868042USD
- 2026-09-23: 162.9511267868042USD
- 2026-09-24: 198.8205391571045USD
- 2026-09-25: 198.8205391571045USD
- 2026-09-26: 198.8205391571045USD
- 2026-09-27: 198.8205391571045USD
- 2026-09-28: 198.8205391571045USD
- 2026-09-29: 198.8205391571045USD
- 2026-09-30: 198.8205391571045USD
- 2026-10-01: 198.8205391571045USD
- 2026-10-02: 198.8205391571045USD
- 2026-10-03: 198.10536530685422USD
- 2026-10-04: 163.06146098327636USD
- 2026-10-05: 198.10536530685422USD
- 2026-10-06: 198.10536530685422USD
- 2026-10-07: 163.06146098327636USD
- 2026-10-08: 163.06146098327636USD
- 2026-10-09: 163.06146098327636USD
- 2026-10-10: 163.06146098327636USD
- 2026-10-11: 163.06146098327636USD
- 2026-10-12: 163.06146098327636USD
- 2026-10-13: 163.06146098327636USD
- 2026-10-14: 163.06146098327636USD
- 2026-10-15: 198.10536530685422USD
- 2026-10-16: 198.10536530685422USD
- 2026-10-17: 198.10536530685422USD
- 2026-10-18: 214.554539163208USD
- 2026-10-19: 213.83936531295774USD
- 2026-10-20: 214.554539163208USD
- 2026-10-21: 164.49182621383665USD
- 2026-10-22: 199.53573053741454USD
- 2026-10-23: 199.53573053741454USD
- 2026-10-24: 199.53573053741454USD
- 2026-10-25: 164.49182621383665USD
- 2026-10-26: 164.49182621383665USD
- 2026-10-27: 164.31377339630126USD
- 2026-10-28: 164.31377339630126USD
- 2026-10-29: 164.31377339630126USD
- 2026-10-30: 199.53573053741454USD
- 2026-10-31: 199.53573053741454USD
- 2026-11-01: 164.31377339630126USD
- 2026-11-02: 164.49182621383665USD
- 2026-11-03: 164.31377339630126USD
- 2026-11-04: 164.31377339630126USD
- 2026-11-05: 223.85190439682006USD
- 2026-11-06: 328.26846104736325USD
- 2026-11-07: 241.01626963348386USD
- 2026-11-08: 205.25719145965576USD
- 2026-11-09: 205.25719145965576USD
- 2026-11-10: 205.25719145965576USD
- 2026-11-11: 168.78290437545775USD
- 2026-11-12: 168.78290437545775USD
- 2026-11-13: NO DATA
- 2026-11-14: 243.46492097854613USD
- 2026-11-15: 205.25719145965576USD
- 2026-11-16: 205.25719145965576USD
- 2026-11-17: 203.82682622909545USD
- 2026-11-18: 203.82682622909545USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Para reservar el aparcamiento en las instalaciones, ponte en contacto con el alojamiento con antelación.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen extintor y detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- La conexión wifi gratuita de la habitación se ofrece para un máximo de dispositivos: 2.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
Servicios populares
Casino
Servicio de lavandería
Ascensor
Personal multilingüe
Caja fuerte
Jardín
General
Toallas
Máquinas expendedoras
Beach Sun Loungers
Children's Club (free)
Handrails in Stairways
Pool Access Ramp (on site)
Snack Bar/Deli
Water Dispenser
Wheelchair Accessible (Limited)
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Actividades
Casino
Jardín
Buceo
Karaoke
Billares
Pesca
Zona de juegos
Pistas de tenis (exteriores)
Kayaks
Fitness
Piscina infantil
Air Hockey
Parking (Bicycle)
Books
Foosball
Water Park Access (free)
Games
Pool Sun Loungers
Pool Umbrellas
Secured Bicycle Storage
Spa Services (on site)
Ping pong
Television in Common Areas
Terraza
Waterslide
Servicios
Ascensor
Personal multilingüe
Caja fuerte
Servicio de lavandería
Consigna de equipajes
Zona para fumadores
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Gift Shops or Newsstand
Laundry Facilities
Organic Produce
Porter/Bellhop
Proposal/Romance Packages Available
Reception Hall
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Aparcamiento
Estación de carga para coches eléctricos
Parking (Self) (free)
Parking (RV/Bus/Truck)
Parking (Uncovered)
Internet
WiFi gratuito