Golden Palm Tree Sepang
From
$119
/ night
Select dates to see prices and availability
From
$119
/ night
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This Mediterranean resort al...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This Mediterranean resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Business amenities
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Sungai Pelek? This resort has 23526 square feet (2186 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Enjoy international cuisine at Bila - Bila, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 315 air-conditioned rooms featuring flat-screen televisions. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Location
When you stay at Golden Palm Tree Sepang in Sungai Pelek, you'll be near the beach and 22.6 mi (36.4 km) from Mitsui Outlet Park Klia Sepang. This family-friendly resort is within the region of IOI City Mall and Pavilion Bukit Jalil Shopping Center.
What's nearby
Sepang Gold Coast(0.1 miles)
Bukit Tumang(16.3 miles)
RUD Karting Sepang International Track(17.6 miles)
Sepang International Circuit(17.9 miles)
National Automobile Museum(17.9 miles)
Bukit Puchong(19.4 miles)
Bukit Lanjut(21.4 miles)
Fort Lukut(22 miles)
Wild West Cowboy(22.6 miles)
Mitsui Outlet Park Klia Sepang(22.6 miles)
PD Maze(22.8 miles)
Masjid Sri Sendayan(23.4 miles)
KLIA Jungle Boardwalk(25.6 miles)
Pantai Bagan Pinang(25.9 miles)
Pantai Saujana(26.9 miles)
The nearest major airport is Kuala Lumpur International Airport (KUL)(23.7 miles)
Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking
Location
Sepang Goldcoast, No. 67 Jalan Pantai Bagan Lalang, Kg. Bagan Lalang, Tanjung Sepat, Selangor, Malaysia
Sepang Gold Coast (0.1 miles)
Bukit Tumang (16.3 miles)
RUD Karting Sepang International Track (17.6 miles)
Sepang International Circuit (17.9 miles)
National Automobile Museum (17.9 miles)
Bukit Puchong (19.4 miles)
Room options
5
Family Villa
Room details
1 Queen Bed
and 2 Twin Beds
Sleeps 4
882 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
5
Superior Room
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
560 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Premier Room
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
560 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
6
Three Bedrooms Villa
Room details
1 King Bed
, 1 Queen Bed
, and 2 Twin Beds
2496 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Separate Living Room
6
Two Bedrooms Villa
Room details
1 King Bed
, 2 Twin Beds
, and 1 Sofa Bed
Sleeps 5
1313 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
6
Traditional Villa
Room details
1 Queen Bed
and 2 Twin Beds
Sleeps 4
882 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
Guest reviews of Golden Palm Tree Sepang
7.8
Good
Based on 18,516 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Golden Palm Tree Sepang, guests praise the relaxing overwater setting and scenic views, but report mixed experiences overall, with inconsistent service and recurring dining problems such as breakfast shortages and cleanliness issues.
Read moreWas this helpful?
What guests think
At Golden Palm Tree Sepang, guests praise the relaxing overwater setting and scenic views, but report mixed experiences overall, with inconsistent service and recurring dining problems such as breakfast shortages and cleanliness issues.
Rooms are often described as spacious and comfortable with excellent beds and sea views, though some guests note bathroom grime, patchy upkeep, and occasional hot water failures. The pool and relaxing ambience stand out, while slow buggy transport, power outages, and the remote location—where Grab rides can be unreliable—frustrate some visitors. Expect a quiet retreat with uneven service and food.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Overwater setting and a beautiful pool are highlights. However, guests repeatedly report slow buggy transport, occasional power outages, ongoing repairs, and an unappealing beach/sea (muddy water or smells).
Related guest reviews
2
TARO
Apr 13, 2024
·
Stayed 1 night
This was my second visit, following last December. I don't really want to write a bad review, but I would like to see improvements, so I will write one this time. First, when I checked in, I told the front desk that I wanted to go to the Chinese restaurant in the hotel, but They said that the Chinese restaurant was full and told me to go to another restaurant without checking. When I repeatedly asked to check, there were no other customers in the Chinese restaurant. When I got to my room and tried to take a bath, there was no hot water. I called the staff to check it out, but in the end they didn't solve it and I couldn't take a bath. This was the same in December. There were birds nesting on the roof of the cottage and we were bothered by their voices all night long. When I checked out, I called for a buggy 30 minutes before, but the buggy did not come at the promised time, and although I called many times, the buggy finally arrived 30 minutes after the promised time. I almost missed my flight home because of this. There were no words of apology for all of the above, and it was a very unpleasant visit.
This was my second visit, following last December. I don't really want to write a bad review, but I would like to see improvements, so I will write one this time. First, when I checked in, I told the front desk that I wanted to go to the Chinese restaurant in the hotel, but They said that the Chinese restaurant was full and told me to go to another restaurant without checking. When I repeatedly asked to check, there were no other customers in the Chinese restaurant. When I got to my room and tried to take a bath, there was no hot water. I called the staff to check it out, but in the end they didn't solve it and I couldn't take a bath. This was the same in December. There were birds nesting on the roof of the cottage and we were bothered by their voices all night long. When I checked out, I called for a buggy 30 minutes before, but the buggy did not come at the promised time, and although I called many times, the buggy finally arrived 30 minutes after the promised time. I almost missed my flight home because of this. There were no words of apology for all of the above, and it was a very unpleasant visit.
8
Jennifer
Jul 6, 2025
·
Stayed 2 nights
We had a very enjoyable 2 night stay room was clean modern and spacious, the staff were all lovely a special mention to Aziz at reception for sorting out our late checkout and Sara in Bilu Bilu for her great service. The resort is a little run down and they are doing a lot of repairs at the moment, this did not affect our stay.
We had a very enjoyable 2 night stay room was clean modern and spacious, the staff were all lovely a special mention to Aziz at reception for sorting out our late checkout and Sara in Bilu Bilu for her great service. The resort is a little run down and they are doing a lot of repairs at the moment, this did not affect our stay.
10
KIN HOOI
Jan 22, 2025
·
Stayed 1 night
Like the people , the sea, and the fantastic fireshow.
Like the people , the sea, and the fantastic fireshow.
8
YICHUN
Dec 15, 2023
·
Stayed 2 nights
飯店本身滿舊的了，位置滿偏的不方便，但主要價格不算很貴以海上屋來說，如果想體驗下海上VILLA可以來住住，但不要12月來，雨季，雨超大，玩水也不方便.
飯店本身滿舊的了，位置滿偏的不方便，但主要價格不算很貴以海上屋來說，如果想體驗下海上VILLA可以來住住，但不要12月來，雨季，雨超大，玩水也不方便.
8
chinshan
Jul 10, 2024
·
Stayed 1 night
這次入住選了平台上的含晚餐的方案，網頁上有註明是BBQ晚餐。本以為是吃到飽的，後來發現不是。以為是一人一份，結果卻是一個四人房只有一份餐點。餐點是不錯，但是份量實在太少，以價格來說，還不如自己點客房服務划算。這裡的風景不錯，但是這裡的海邊大多是泥，所以有時會有一種泥濘的氣味，不是很好聞。雖然有陽台，但是水面不是清澈的藍，而是黃色的，讓人不太想坐在外面。無邊際泳池倒是非常漂亮。
這次入住選了平台上的含晚餐的方案，網頁上有註明是BBQ晚餐。本以為是吃到飽的，後來發現不是。以為是一人一份，結果卻是一個四人房只有一份餐點。餐點是不錯，但是份量實在太少，以價格來說，還不如自己點客房服務划算。這裡的風景不錯，但是這裡的海邊大多是泥，所以有時會有一種泥濘的氣味，不是很好聞。雖然有陽台，但是水面不是清澈的藍，而是黃色的，讓人不太想坐在外面。無邊際泳池倒是非常漂亮。
6
Stephen
Nov 23, 2024
·
Stayed 2 nights
This was supposed to be the best stop of our trip. We were disappointed that the resort was not maintained well. There was lots of black mould, tarps on the front building and restaurant. It is clearly a resort in decline. Staff were hit and miss. Some were great and other not so much. Food was not great especially at the breakfast buffet and the Malay restaurant. The Chinese restaurant was decent. All in all a 3 star star resort at best. Area outside of the resort seems to have been abandoned . Lastly, don't expect Maldives type water. It's muddy brown as it is built between two good size rivers. This place has huge potential but would require an investment in maintainance and customer services training.
This was supposed to be the best stop of our trip. We were disappointed that the resort was not maintained well. There was lots of black mould, tarps on the front building and restaurant. It is clearly a resort in decline. Staff were hit and miss. Some were great and other not so much. Food was not great especially at the breakfast buffet and the Malay restaurant. The Chinese restaurant was decent. All in all a 3 star star resort at best. Area outside of the resort seems to have been abandoned . Lastly, don't expect Maldives type water. It's muddy brown as it is built between two good size rivers. This place has huge potential but would require an investment in maintainance and customer services training.
6
Andrea
Jun 21, 2025
·
Stayed 2 nights
Unfortunately the day we arrived, we were informed there was going to be a power outage in the afternoon. Had they informed us ahead of time we could’ve made other plans. The powrer wasn’t restored 2 hours past the promised time and we had to request for a change of rooms. 2 days later, there was still no power to one section of the resort. That left the guests with only 1 restaurant for food options. Overall, the staff tried their best to manage things but I wish things had been different.
Unfortunately the day we arrived, we were informed there was going to be a power outage in the afternoon. Had they informed us ahead of time we could’ve made other plans. The powrer wasn’t restored 2 hours past the promised time and we had to request for a change of rooms. 2 days later, there was still no power to one section of the resort. That left the guests with only 1 restaurant for food options. Overall, the staff tried their best to manage things but I wish things had been different.
8
Fai
Jan 6, 2025
·
Stayed 2 nights
This place is beautiful. Not much to do around the area. The local foods are amazing. It is worth the stay for a few days to relax. The staff is super friendly. You can order Grab rides at the hotel. The hotel will tell you that it is too remote to order a Grab ride.
This place is beautiful. Not much to do around the area. The local foods are amazing. It is worth the stay for a few days to relax. The staff is super friendly. You can order Grab rides at the hotel. The hotel will tell you that it is too remote to order a Grab ride.
4
SAMIUL
Feb 7, 2026
·
Stayed 1 night
Very slow service, buggy services should be more efficient. Takes ages to get a buggy service. The villas are so far away from lobby and restaurants. Food is not so good
Very slow service, buggy services should be more efficient. Takes ages to get a buggy service. The villas are so far away from lobby and restaurants. Food is not so good
4
Jon
Feb 4, 2025
·
Stayed 3 nights
Unique viillas over water, nice pool, chinese new years banquet great. Oily smell, dirty beach, breakfast included but often shortages of best foods. Friendly Guest Services Manager, very helpful sorting out a great room: Bazmeer Nazar
Unique viillas over water, nice pool, chinese new years banquet great. Oily smell, dirty beach, breakfast included but often shortages of best foods. Friendly Guest Services Manager, very helpful sorting out a great room: Bazmeer Nazar
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: some find rooms clean, but others report bathroom grime, black mould, paint residue, and dirty restaurant areas with flies.
Related guest reviews
8
Roger
Jan 21, 2024
·
Stayed 2 nights
The hotel is nice for a quiet retreat nothing much to do beyond that, the food is good starting with an extensive breakfast buffet. It need a lot of maintenance and cleaning of those rooms that were painted as a lot of paint residue and spots were left on the headboard.
The hotel is nice for a quiet retreat nothing much to do beyond that, the food is good starting with an extensive breakfast buffet. It need a lot of maintenance and cleaning of those rooms that were painted as a lot of paint residue and spots were left on the headboard.
8
Jennifer
Jul 6, 2025
·
Stayed 2 nights
We had a very enjoyable 2 night stay room was clean modern and spacious, the staff were all lovely a special mention to Aziz at reception for sorting out our late checkout and Sara in Bilu Bilu for her great service. The resort is a little run down and they are doing a lot of repairs at the moment, this did not affect our stay.
We had a very enjoyable 2 night stay room was clean modern and spacious, the staff were all lovely a special mention to Aziz at reception for sorting out our late checkout and Sara in Bilu Bilu for her great service. The resort is a little run down and they are doing a lot of repairs at the moment, this did not affect our stay.
8
YICHUN
Dec 15, 2023
·
Stayed 2 nights
飯店本身滿舊的了，位置滿偏的不方便，但主要價格不算很貴以海上屋來說，如果想體驗下海上VILLA可以來住住，但不要12月來，雨季，雨超大，玩水也不方便.
飯店本身滿舊的了，位置滿偏的不方便，但主要價格不算很貴以海上屋來說，如果想體驗下海上VILLA可以來住住，但不要12月來，雨季，雨超大，玩水也不方便.
4
Linzi
Nov 16, 2023
·
Stayed 4 nights
A beautiful resort with lovely rooms but sadly let down by its f&b offering. First night ordered a starter to share and two mains. One main arrived and was finished before the starter turned up 2nd night the Diwali buffet. A lot of empty food not replenished and filthy tables, third night ordered room service. Waited over an hour and was served cold food. Went back to the restaurant with said cold plates and then waited to be served again. Got our food before any drinks. Breakfast was a mess every morning with filthy tables and no cutlery. Pool bar doesn’t have plastic glasses so you can’t actually have a drink by the pool.
A beautiful resort with lovely rooms but sadly let down by its f&b offering. First night ordered a starter to share and two mains. One main arrived and was finished before the starter turned up 2nd night the Diwali buffet. A lot of empty food not replenished and filthy tables, third night ordered room service. Waited over an hour and was served cold food. Went back to the restaurant with said cold plates and then waited to be served again. Got our food before any drinks. Breakfast was a mess every morning with filthy tables and no cutlery. Pool bar doesn’t have plastic glasses so you can’t actually have a drink by the pool.
4
Nancy
Oct 21, 2025
·
Stayed 1 night
Staff are terrible! Needs to be more friendly!I love the service from Syam from Pakistan a server from the restaurant, he cares about our table and needs . Rooms are clean but could be better special the bathrooms , maintenance staff needs to be working on protect
Staff are terrible! Needs to be more friendly!I love the service from Syam from Pakistan a server from the restaurant, he cares about our table and needs . Rooms are clean but could be better special the bathrooms , maintenance staff needs to be working on protect
6
Stephen
Nov 23, 2024
·
Stayed 2 nights
This was supposed to be the best stop of our trip. We were disappointed that the resort was not maintained well. There was lots of black mould, tarps on the front building and restaurant. It is clearly a resort in decline. Staff were hit and miss. Some were great and other not so much. Food was not great especially at the breakfast buffet and the Malay restaurant. The Chinese restaurant was decent. All in all a 3 star star resort at best. Area outside of the resort seems to have been abandoned . Lastly, don't expect Maldives type water. It's muddy brown as it is built between two good size rivers. This place has huge potential but would require an investment in maintainance and customer services training.
This was supposed to be the best stop of our trip. We were disappointed that the resort was not maintained well. There was lots of black mould, tarps on the front building and restaurant. It is clearly a resort in decline. Staff were hit and miss. Some were great and other not so much. Food was not great especially at the breakfast buffet and the Malay restaurant. The Chinese restaurant was decent. All in all a 3 star star resort at best. Area outside of the resort seems to have been abandoned . Lastly, don't expect Maldives type water. It's muddy brown as it is built between two good size rivers. This place has huge potential but would require an investment in maintainance and customer services training.
2
Michael
Nov 14, 2025
·
Stayed 4 nights
Smutsigt i badrum, gammal tandkräm kvar i handfatet, mycket hår i duschen
Smutsigt i badrum, gammal tandkräm kvar i handfatet, mycket hår i duschen
8
Nancy
Nov 1, 2025
·
Stayed 1 night
Clean and great rooms , bed was excellent.
Clean and great rooms , bed was excellent.
4
Jon
Feb 4, 2025
·
Stayed 3 nights
Unique viillas over water, nice pool, chinese new years banquet great. Oily smell, dirty beach, breakfast included but often shortages of best foods. Friendly Guest Services Manager, very helpful sorting out a great room: Bazmeer Nazar
Unique viillas over water, nice pool, chinese new years banquet great. Oily smell, dirty beach, breakfast included but often shortages of best foods. Friendly Guest Services Manager, very helpful sorting out a great room: Bazmeer Nazar
10
PUI KENG
Dec 26, 2023
·
Stayed 1 night
I having my dinner and breakfast at Bila Bila Restourant. Need to highlight to you was the fly in Bila Bila Restauran was around on food and table. Please take note on this. Thank you.
I having my dinner and breakfast at Bila Bila Restourant. Need to highlight to you was the fly in Bila Bila Restauran was around on food and table. Please take note on this. Thank you.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Guests often praise spacious, modern villas with comfortable beds and sea views. A few note noise from birds and some dated elements.
Related guest reviews
2
TARO
Apr 13, 2024
·
Stayed 1 night
This was my second visit, following last December. I don't really want to write a bad review, but I would like to see improvements, so I will write one this time. First, when I checked in, I told the front desk that I wanted to go to the Chinese restaurant in the hotel, but They said that the Chinese restaurant was full and told me to go to another restaurant without checking. When I repeatedly asked to check, there were no other customers in the Chinese restaurant. When I got to my room and tried to take a bath, there was no hot water. I called the staff to check it out, but in the end they didn't solve it and I couldn't take a bath. This was the same in December. There were birds nesting on the roof of the cottage and we were bothered by their voices all night long. When I checked out, I called for a buggy 30 minutes before, but the buggy did not come at the promised time, and although I called many times, the buggy finally arrived 30 minutes after the promised time. I almost missed my flight home because of this. There were no words of apology for all of the above, and it was a very unpleasant visit.
This was my second visit, following last December. I don't really want to write a bad review, but I would like to see improvements, so I will write one this time. First, when I checked in, I told the front desk that I wanted to go to the Chinese restaurant in the hotel, but They said that the Chinese restaurant was full and told me to go to another restaurant without checking. When I repeatedly asked to check, there were no other customers in the Chinese restaurant. When I got to my room and tried to take a bath, there was no hot water. I called the staff to check it out, but in the end they didn't solve it and I couldn't take a bath. This was the same in December. There were birds nesting on the roof of the cottage and we were bothered by their voices all night long. When I checked out, I called for a buggy 30 minutes before, but the buggy did not come at the promised time, and although I called many times, the buggy finally arrived 30 minutes after the promised time. I almost missed my flight home because of this. There were no words of apology for all of the above, and it was a very unpleasant visit.
8
Roger
Jan 21, 2024
·
Stayed 2 nights
The hotel is nice for a quiet retreat nothing much to do beyond that, the food is good starting with an extensive breakfast buffet. It need a lot of maintenance and cleaning of those rooms that were painted as a lot of paint residue and spots were left on the headboard.
The hotel is nice for a quiet retreat nothing much to do beyond that, the food is good starting with an extensive breakfast buffet. It need a lot of maintenance and cleaning of those rooms that were painted as a lot of paint residue and spots were left on the headboard.
2
Jeramie
Jan 31, 2025
·
Stayed 2 nights
Foooooood o my god, so many people at breakfast they ran out of everything, couldn’t keep any food in the warmers, bland, unripe fruit, anything cheap was abundant but was so not worth eating. The room and view were nice but NOT worth the price with the quality of food they served!!!
Foooooood o my god, so many people at breakfast they ran out of everything, couldn’t keep any food in the warmers, bland, unripe fruit, anything cheap was abundant but was so not worth eating. The room and view were nice but NOT worth the price with the quality of food they served!!!
8
Jennifer
Jul 6, 2025
·
Stayed 2 nights
We had a very enjoyable 2 night stay room was clean modern and spacious, the staff were all lovely a special mention to Aziz at reception for sorting out our late checkout and Sara in Bilu Bilu for her great service. The resort is a little run down and they are doing a lot of repairs at the moment, this did not affect our stay.
We had a very enjoyable 2 night stay room was clean modern and spacious, the staff were all lovely a special mention to Aziz at reception for sorting out our late checkout and Sara in Bilu Bilu for her great service. The resort is a little run down and they are doing a lot of repairs at the moment, this did not affect our stay.
4
Linzi
Nov 16, 2023
·
Stayed 4 nights
A beautiful resort with lovely rooms but sadly let down by its f&b offering. First night ordered a starter to share and two mains. One main arrived and was finished before the starter turned up 2nd night the Diwali buffet. A lot of empty food not replenished and filthy tables, third night ordered room service. Waited over an hour and was served cold food. Went back to the restaurant with said cold plates and then waited to be served again. Got our food before any drinks. Breakfast was a mess every morning with filthy tables and no cutlery. Pool bar doesn’t have plastic glasses so you can’t actually have a drink by the pool.
A beautiful resort with lovely rooms but sadly let down by its f&b offering. First night ordered a starter to share and two mains. One main arrived and was finished before the starter turned up 2nd night the Diwali buffet. A lot of empty food not replenished and filthy tables, third night ordered room service. Waited over an hour and was served cold food. Went back to the restaurant with said cold plates and then waited to be served again. Got our food before any drinks. Breakfast was a mess every morning with filthy tables and no cutlery. Pool bar doesn’t have plastic glasses so you can’t actually have a drink by the pool.
8
chinshan
Jul 10, 2024
·
Stayed 1 night
這次入住選了平台上的含晚餐的方案，網頁上有註明是BBQ晚餐。本以為是吃到飽的，後來發現不是。以為是一人一份，結果卻是一個四人房只有一份餐點。餐點是不錯，但是份量實在太少，以價格來說，還不如自己點客房服務划算。這裡的風景不錯，但是這裡的海邊大多是泥，所以有時會有一種泥濘的氣味，不是很好聞。雖然有陽台，但是水面不是清澈的藍，而是黃色的，讓人不太想坐在外面。無邊際泳池倒是非常漂亮。
這次入住選了平台上的含晚餐的方案，網頁上有註明是BBQ晚餐。本以為是吃到飽的，後來發現不是。以為是一人一份，結果卻是一個四人房只有一份餐點。餐點是不錯，但是份量實在太少，以價格來說，還不如自己點客房服務划算。這裡的風景不錯，但是這裡的海邊大多是泥，所以有時會有一種泥濘的氣味，不是很好聞。雖然有陽台，但是水面不是清澈的藍，而是黃色的，讓人不太想坐在外面。無邊際泳池倒是非常漂亮。
4
Nancy
Oct 21, 2025
·
Stayed 1 night
Staff are terrible! Needs to be more friendly!I love the service from Syam from Pakistan a server from the restaurant, he cares about our table and needs . Rooms are clean but could be better special the bathrooms , maintenance staff needs to be working on protect
Staff are terrible! Needs to be more friendly!I love the service from Syam from Pakistan a server from the restaurant, he cares about our table and needs . Rooms are clean but could be better special the bathrooms , maintenance staff needs to be working on protect
8
chuen siong
Mar 7, 2026
·
Stayed 1 night
Sea view
Sea view
8
Nancy
Nov 1, 2025
·
Stayed 1 night
Clean and great rooms , bed was excellent.
Clean and great rooms , bed was excellent.
4
Jon
Feb 4, 2025
·
Stayed 3 nights
Unique viillas over water, nice pool, chinese new years banquet great. Oily smell, dirty beach, breakfast included but often shortages of best foods. Friendly Guest Services Manager, very helpful sorting out a great room: Bazmeer Nazar
Unique viillas over water, nice pool, chinese new years banquet great. Oily smell, dirty beach, breakfast included but often shortages of best foods. Friendly Guest Services Manager, very helpful sorting out a great room: Bazmeer Nazar
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is mixed: many highlight friendly, helpful staff and personal touches, but others report slow or unresponsive buggy service, unfriendly restaurant staff, miscommunication, and uneven problem resolution.
Related guest reviews
8
Ling
Jan 26, 2024
·
Stayed 1 night
Everything is good with me, thank you for your service and your support for me..
Everything is good with me, thank you for your service and your support for me..
2
TARO
Apr 13, 2024
·
Stayed 1 night
This was my second visit, following last December. I don't really want to write a bad review, but I would like to see improvements, so I will write one this time. First, when I checked in, I told the front desk that I wanted to go to the Chinese restaurant in the hotel, but They said that the Chinese restaurant was full and told me to go to another restaurant without checking. When I repeatedly asked to check, there were no other customers in the Chinese restaurant. When I got to my room and tried to take a bath, there was no hot water. I called the staff to check it out, but in the end they didn't solve it and I couldn't take a bath. This was the same in December. There were birds nesting on the roof of the cottage and we were bothered by their voices all night long. When I checked out, I called for a buggy 30 minutes before, but the buggy did not come at the promised time, and although I called many times, the buggy finally arrived 30 minutes after the promised time. I almost missed my flight home because of this. There were no words of apology for all of the above, and it was a very unpleasant visit.
This was my second visit, following last December. I don't really want to write a bad review, but I would like to see improvements, so I will write one this time. First, when I checked in, I told the front desk that I wanted to go to the Chinese restaurant in the hotel, but They said that the Chinese restaurant was full and told me to go to another restaurant without checking. When I repeatedly asked to check, there were no other customers in the Chinese restaurant. When I got to my room and tried to take a bath, there was no hot water. I called the staff to check it out, but in the end they didn't solve it and I couldn't take a bath. This was the same in December. There were birds nesting on the roof of the cottage and we were bothered by their voices all night long. When I checked out, I called for a buggy 30 minutes before, but the buggy did not come at the promised time, and although I called many times, the buggy finally arrived 30 minutes after the promised time. I almost missed my flight home because of this. There were no words of apology for all of the above, and it was a very unpleasant visit.
8
Jennifer
Jul 6, 2025
·
Stayed 2 nights
We had a very enjoyable 2 night stay room was clean modern and spacious, the staff were all lovely a special mention to Aziz at reception for sorting out our late checkout and Sara in Bilu Bilu for her great service. The resort is a little run down and they are doing a lot of repairs at the moment, this did not affect our stay.
We had a very enjoyable 2 night stay room was clean modern and spacious, the staff were all lovely a special mention to Aziz at reception for sorting out our late checkout and Sara in Bilu Bilu for her great service. The resort is a little run down and they are doing a lot of repairs at the moment, this did not affect our stay.
10
Sharon
Aug 27, 2025
·
Stayed 3 nights
Fantastic friendly and courteous staff. Afternoon tea was an added special treat. Staff were so lovely and could not do enough to help. Wonderful place to stay. Thank you.
Fantastic friendly and courteous staff. Afternoon tea was an added special treat. Staff were so lovely and could not do enough to help. Wonderful place to stay. Thank you.
6
SEOW CHOW
Apr 9, 2025
·
Stayed 2 nights
staff very friendly and helpful.
staff very friendly and helpful.
4
Nancy
Oct 21, 2025
·
Stayed 1 night
Staff are terrible! Needs to be more friendly!I love the service from Syam from Pakistan a server from the restaurant, he cares about our table and needs . Rooms are clean but could be better special the bathrooms , maintenance staff needs to be working on protect
Staff are terrible! Needs to be more friendly!I love the service from Syam from Pakistan a server from the restaurant, he cares about our table and needs . Rooms are clean but could be better special the bathrooms , maintenance staff needs to be working on protect
8
Fai
Jan 6, 2025
·
Stayed 2 nights
This place is beautiful. Not much to do around the area. The local foods are amazing. It is worth the stay for a few days to relax. The staff is super friendly. You can order Grab rides at the hotel. The hotel will tell you that it is too remote to order a Grab ride.
This place is beautiful. Not much to do around the area. The local foods are amazing. It is worth the stay for a few days to relax. The staff is super friendly. You can order Grab rides at the hotel. The hotel will tell you that it is too remote to order a Grab ride.
4
SAMIUL
Feb 7, 2026
·
Stayed 1 night
Very slow service, buggy services should be more efficient. Takes ages to get a buggy service. The villas are so far away from lobby and restaurants. Food is not so good
Very slow service, buggy services should be more efficient. Takes ages to get a buggy service. The villas are so far away from lobby and restaurants. Food is not so good
4
Jon
Feb 4, 2025
·
Stayed 3 nights
Unique viillas over water, nice pool, chinese new years banquet great. Oily smell, dirty beach, breakfast included but often shortages of best foods. Friendly Guest Services Manager, very helpful sorting out a great room: Bazmeer Nazar
Unique viillas over water, nice pool, chinese new years banquet great. Oily smell, dirty beach, breakfast included but often shortages of best foods. Friendly Guest Services Manager, very helpful sorting out a great room: Bazmeer Nazar
4
JONGHYUN
Feb 18, 2024
·
Stayed 1 night
It was the worst experience. The buffet restaurant staff were unfriendly, and the restaurant itself was very limited. On the way back to the airport, Grab ride service wasn't available. The only positive aspect was that the lounge staff and drivers were somewhat friendly. I would recommend going to a hotel in Kuala Lumpur instead.
It was the worst experience. The buffet restaurant staff were unfriendly, and the restaurant itself was very limited. On the way back to the airport, Grab ride service wasn't available. The only positive aspect was that the lounge staff and drivers were somewhat friendly. I would recommend going to a hotel in Kuala Lumpur instead.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Remote, quiet setting suited to relaxing with sea views. Downsides include long distances within the resort and limited nearby activities, plus unreliable Grab or pricey shuttles that make getting around and airport transfers harder.
Related guest reviews
6
Andrew Kwaku
Aug 11, 2024
·
Stayed 1 night
We were disappointed that the shuttle does not drop guest to a place where you can get a grab to move around. Grab does nor come there when you call them and this left us desperate. We have to at the end get a private car to drop us where we wanted to go because their shuttle was too expensive.
We were disappointed that the shuttle does not drop guest to a place where you can get a grab to move around. Grab does nor come there when you call them and this left us desperate. We have to at the end get a private car to drop us where we wanted to go because their shuttle was too expensive.
8
YICHUN
Dec 15, 2023
·
Stayed 2 nights
飯店本身滿舊的了，位置滿偏的不方便，但主要價格不算很貴以海上屋來說，如果想體驗下海上VILLA可以來住住，但不要12月來，雨季，雨超大，玩水也不方便.
飯店本身滿舊的了，位置滿偏的不方便，但主要價格不算很貴以海上屋來說，如果想體驗下海上VILLA可以來住住，但不要12月來，雨季，雨超大，玩水也不方便.
10
Swee Dee
Apr 1, 2025
·
Stayed 1 night
Great place to unwind!
Great place to unwind!
8
chinshan
Jul 10, 2024
·
Stayed 1 night
這次入住選了平台上的含晚餐的方案，網頁上有註明是BBQ晚餐。本以為是吃到飽的，後來發現不是。以為是一人一份，結果卻是一個四人房只有一份餐點。餐點是不錯，但是份量實在太少，以價格來說，還不如自己點客房服務划算。這裡的風景不錯，但是這裡的海邊大多是泥，所以有時會有一種泥濘的氣味，不是很好聞。雖然有陽台，但是水面不是清澈的藍，而是黃色的，讓人不太想坐在外面。無邊際泳池倒是非常漂亮。
這次入住選了平台上的含晚餐的方案，網頁上有註明是BBQ晚餐。本以為是吃到飽的，後來發現不是。以為是一人一份，結果卻是一個四人房只有一份餐點。餐點是不錯，但是份量實在太少，以價格來說，還不如自己點客房服務划算。這裡的風景不錯，但是這裡的海邊大多是泥，所以有時會有一種泥濘的氣味，不是很好聞。雖然有陽台，但是水面不是清澈的藍，而是黃色的，讓人不太想坐在外面。無邊際泳池倒是非常漂亮。
8
chuen siong
Mar 7, 2026
·
Stayed 1 night
Sea view
Sea view
6
Stephen
Nov 23, 2024
·
Stayed 2 nights
This was supposed to be the best stop of our trip. We were disappointed that the resort was not maintained well. There was lots of black mould, tarps on the front building and restaurant. It is clearly a resort in decline. Staff were hit and miss. Some were great and other not so much. Food was not great especially at the breakfast buffet and the Malay restaurant. The Chinese restaurant was decent. All in all a 3 star star resort at best. Area outside of the resort seems to have been abandoned . Lastly, don't expect Maldives type water. It's muddy brown as it is built between two good size rivers. This place has huge potential but would require an investment in maintainance and customer services training.
This was supposed to be the best stop of our trip. We were disappointed that the resort was not maintained well. There was lots of black mould, tarps on the front building and restaurant. It is clearly a resort in decline. Staff were hit and miss. Some were great and other not so much. Food was not great especially at the breakfast buffet and the Malay restaurant. The Chinese restaurant was decent. All in all a 3 star star resort at best. Area outside of the resort seems to have been abandoned . Lastly, don't expect Maldives type water. It's muddy brown as it is built between two good size rivers. This place has huge potential but would require an investment in maintainance and customer services training.
8
Fai
Jan 6, 2025
·
Stayed 2 nights
This place is beautiful. Not much to do around the area. The local foods are amazing. It is worth the stay for a few days to relax. The staff is super friendly. You can order Grab rides at the hotel. The hotel will tell you that it is too remote to order a Grab ride.
This place is beautiful. Not much to do around the area. The local foods are amazing. It is worth the stay for a few days to relax. The staff is super friendly. You can order Grab rides at the hotel. The hotel will tell you that it is too remote to order a Grab ride.
8
Mohamad Dali
Feb 7, 2025
·
Stayed 5 nights
Quite place. Good to relax and isolate. Stay for 6 days with family.
Quite place. Good to relax and isolate. Stay for 6 days with family.
4
SAMIUL
Feb 7, 2026
·
Stayed 1 night
Very slow service, buggy services should be more efficient. Takes ages to get a buggy service. The villas are so far away from lobby and restaurants. Food is not so good
Very slow service, buggy services should be more efficient. Takes ages to get a buggy service. The villas are so far away from lobby and restaurants. Food is not so good
4
JONGHYUN
Feb 18, 2024
·
Stayed 1 night
It was the worst experience. The buffet restaurant staff were unfriendly, and the restaurant itself was very limited. On the way back to the airport, Grab ride service wasn't available. The only positive aspect was that the lounge staff and drivers were somewhat friendly. I would recommend going to a hotel in Kuala Lumpur instead.
It was the worst experience. The buffet restaurant staff were unfriendly, and the restaurant itself was very limited. On the way back to the airport, Grab ride service wasn't available. The only positive aspect was that the lounge staff and drivers were somewhat friendly. I would recommend going to a hotel in Kuala Lumpur instead.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Dining draws recurring complaints about breakfast shortages, food quality, flies and dirty tables, and occasionally slow room service or confusing set meal portions; some praise the Chinese New Year banquet, afternoon tea, and the breakfast variety.
Related guest reviews
8
Roger
Jan 21, 2024
·
Stayed 2 nights
The hotel is nice for a quiet retreat nothing much to do beyond that, the food is good starting with an extensive breakfast buffet. It need a lot of maintenance and cleaning of those rooms that were painted as a lot of paint residue and spots were left on the headboard.
The hotel is nice for a quiet retreat nothing much to do beyond that, the food is good starting with an extensive breakfast buffet. It need a lot of maintenance and cleaning of those rooms that were painted as a lot of paint residue and spots were left on the headboard.
2
Jeramie
Jan 31, 2025
·
Stayed 2 nights
Foooooood o my god, so many people at breakfast they ran out of everything, couldn’t keep any food in the warmers, bland, unripe fruit, anything cheap was abundant but was so not worth eating. The room and view were nice but NOT worth the price with the quality of food they served!!!
Foooooood o my god, so many people at breakfast they ran out of everything, couldn’t keep any food in the warmers, bland, unripe fruit, anything cheap was abundant but was so not worth eating. The room and view were nice but NOT worth the price with the quality of food they served!!!
10
Sharon
Aug 27, 2025
·
Stayed 3 nights
Fantastic friendly and courteous staff. Afternoon tea was an added special treat. Staff were so lovely and could not do enough to help. Wonderful place to stay. Thank you.
Fantastic friendly and courteous staff. Afternoon tea was an added special treat. Staff were so lovely and could not do enough to help. Wonderful place to stay. Thank you.
4
Linzi
Nov 16, 2023
·
Stayed 4 nights
A beautiful resort with lovely rooms but sadly let down by its f&b offering. First night ordered a starter to share and two mains. One main arrived and was finished before the starter turned up 2nd night the Diwali buffet. A lot of empty food not replenished and filthy tables, third night ordered room service. Waited over an hour and was served cold food. Went back to the restaurant with said cold plates and then waited to be served again. Got our food before any drinks. Breakfast was a mess every morning with filthy tables and no cutlery. Pool bar doesn’t have plastic glasses so you can’t actually have a drink by the pool.
A beautiful resort with lovely rooms but sadly let down by its f&b offering. First night ordered a starter to share and two mains. One main arrived and was finished before the starter turned up 2nd night the Diwali buffet. A lot of empty food not replenished and filthy tables, third night ordered room service. Waited over an hour and was served cold food. Went back to the restaurant with said cold plates and then waited to be served again. Got our food before any drinks. Breakfast was a mess every morning with filthy tables and no cutlery. Pool bar doesn’t have plastic glasses so you can’t actually have a drink by the pool.
8
chinshan
Jul 10, 2024
·
Stayed 1 night
這次入住選了平台上的含晚餐的方案，網頁上有註明是BBQ晚餐。本以為是吃到飽的，後來發現不是。以為是一人一份，結果卻是一個四人房只有一份餐點。餐點是不錯，但是份量實在太少，以價格來說，還不如自己點客房服務划算。這裡的風景不錯，但是這裡的海邊大多是泥，所以有時會有一種泥濘的氣味，不是很好聞。雖然有陽台，但是水面不是清澈的藍，而是黃色的，讓人不太想坐在外面。無邊際泳池倒是非常漂亮。
這次入住選了平台上的含晚餐的方案，網頁上有註明是BBQ晚餐。本以為是吃到飽的，後來發現不是。以為是一人一份，結果卻是一個四人房只有一份餐點。餐點是不錯，但是份量實在太少，以價格來說，還不如自己點客房服務划算。這裡的風景不錯，但是這裡的海邊大多是泥，所以有時會有一種泥濘的氣味，不是很好聞。雖然有陽台，但是水面不是清澈的藍，而是黃色的，讓人不太想坐在外面。無邊際泳池倒是非常漂亮。
6
Andrea
Jun 21, 2025
·
Stayed 2 nights
Unfortunately the day we arrived, we were informed there was going to be a power outage in the afternoon. Had they informed us ahead of time we could’ve made other plans. The powrer wasn’t restored 2 hours past the promised time and we had to request for a change of rooms. 2 days later, there was still no power to one section of the resort. That left the guests with only 1 restaurant for food options. Overall, the staff tried their best to manage things but I wish things had been different.
Unfortunately the day we arrived, we were informed there was going to be a power outage in the afternoon. Had they informed us ahead of time we could’ve made other plans. The powrer wasn’t restored 2 hours past the promised time and we had to request for a change of rooms. 2 days later, there was still no power to one section of the resort. That left the guests with only 1 restaurant for food options. Overall, the staff tried their best to manage things but I wish things had been different.
4
Jon
Feb 4, 2025
·
Stayed 3 nights
Unique viillas over water, nice pool, chinese new years banquet great. Oily smell, dirty beach, breakfast included but often shortages of best foods. Friendly Guest Services Manager, very helpful sorting out a great room: Bazmeer Nazar
Unique viillas over water, nice pool, chinese new years banquet great. Oily smell, dirty beach, breakfast included but often shortages of best foods. Friendly Guest Services Manager, very helpful sorting out a great room: Bazmeer Nazar
10
PUI KENG
Dec 26, 2023
·
Stayed 1 night
I having my dinner and breakfast at Bila Bila Restourant. Need to highlight to you was the fly in Bila Bila Restauran was around on food and table. Please take note on this. Thank you.
I having my dinner and breakfast at Bila Bila Restourant. Need to highlight to you was the fly in Bila Bila Restauran was around on food and table. Please take note on this. Thank you.
8
Lina
Oct 28, 2025
·
Stayed 2 nights
放鬆，早餐還可以
放鬆，早餐還可以
4
JONGHYUN
Feb 18, 2024
·
Stayed 1 night
It was the worst experience. The buffet restaurant staff were unfriendly, and the restaurant itself was very limited. On the way back to the airport, Grab ride service wasn't available. The only positive aspect was that the lounge staff and drivers were somewhat friendly. I would recommend going to a hotel in Kuala Lumpur instead.
It was the worst experience. The buffet restaurant staff were unfriendly, and the restaurant itself was very limited. On the way back to the airport, Grab ride service wasn't available. The only positive aspect was that the lounge staff and drivers were somewhat friendly. I would recommend going to a hotel in Kuala Lumpur instead.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Paul
Aug 9, 2026
·
Stayed 2 nights
I feel like if you run the numbers, this place is making around $50 k USD per day? I’d like to see their employees compensated more if possible… whatever wage they’re paid - it is not enough for what they give, and what they bring to make this place a 10/10!
I feel like if you run the numbers, this place is making around $50 k USD per day? I’d like to see their employees compensated more if possible… whatever wage they’re paid - it is not enough for what they give, and what they bring to make this place a 10/10!
10
Matthew
Jun 14, 2026
·
Stayed 3 nights
The rooms were beautiful and well kept. The staff was very friendly. The views of the ocean were incredible. The evening dining experience was a bit crowded and the food was much more Asian style with not a lot of options, but otherwise it was a nice place to stay.
The rooms were beautiful and well kept. The staff was very friendly. The views of the ocean were incredible. The evening dining experience was a bit crowded and the food was much more Asian style with not a lot of options, but otherwise it was a nice place to stay.
10
Nasser
May 14, 2026
·
Stayed 3 nights
Staff perfect every think is perfect, but as a piece of advice and not criticism, I wish they have closed aircondisioned looby other than food air conditioned looby.
Staff perfect every think is perfect, but as a piece of advice and not criticism, I wish they have closed aircondisioned looby other than food air conditioned looby.
10
rajeev
May 2, 2026
·
Stayed 2 nights
lunch dinner should have more option aside from local restaurants, specially under inter continental food have limited options for vegetarian and non vegetarian as well
lunch dinner should have more option aside from local restaurants, specially under inter continental food have limited options for vegetarian and non vegetarian as well
6
MICHAEL
Apr 9, 2026
·
Stayed 1 night
One night relaxing stay ,
One night relaxing stay ,
Property Policies
Check-in
Check-out
From 15:00 to 23:59
Before 12:00
FAQs about Golden Palm Tree Sepang
Is parking available at the property?
Yes, free uncovered valet parking is available at the property for MYR 30 per day.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately MYR 75.00 for adults and MYR 37.50 for children.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
Is there an airport shuttle service available?
Yes, airport shuttle services are available for MYR 160 per vehicle (one-way, maximum occupancy 4). Guests must contact the property with arrival details before travel.
What accessibility features does the property offer for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details on room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The property is located on the beach in Sungai Pelek, approximately 22.6 miles (36.4 km) from Mitsui Outlet Park Klia Sepang and close to attractions like Sepang Gold Coast, which is just 0.1 km away.
Does the property have a swimming pool?
Yes, the property features an outdoor pool, including a children's pool and an infinity pool. Pool access is available from 7:00 AM to 8:00 PM.
What are the policies for guests staying with children?
Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-12: 137.36594976425172USD
- 2026-10-13: 110.59503832054138USD
- 2026-10-14: 106.19245558547973USD
- 2026-10-15: 143.2795013065338USD
- 2026-10-16: 132.25961057853698USD
- 2026-10-17: 153.36033533477783USD
- 2026-10-18: 95.53296046829225USD
- 2026-10-19: 108.6808733997345USD
- 2026-10-20: 108.13425715827942USD
- 2026-10-21: 108.17366608428955USD
- 2026-10-22: 105.68248887634277USD
- 2026-10-23: 132.09909587860108USD
- 2026-10-24: 158.01236555099487USD
- 2026-10-25: 109.53801967620849USD
- 2026-10-26: 108.17366608428955USD
- 2026-10-27: 107.12058576965332USD
- 2026-10-28: 107.12058576965332USD
- 2026-10-29: 105.22982870864868USD
- 2026-10-30: 132.09909587860108USD
- 2026-10-31: 153.15482457733154USD
- 2026-11-01: 107.54625855445862USD
- 2026-11-02: 99.99954746818543USD
- 2026-11-03: 99.99954746818543USD
- 2026-11-04: 101.09823893737793USD
- 2026-11-05: 101.09823893737793USD
- 2026-11-06: 121.76315035057068USD
- 2026-11-07: 165.61696410369873USD
- 2026-11-08: 150.755091796875USD
- 2026-11-09: 111.42720482254029USD
- 2026-11-10: 101.69181612968445USD
- 2026-11-11: 105.22982870864868USD
- 2026-11-12: 102.37084909629822USD
- 2026-11-13: 121.76315035057068USD
- 2026-11-14: 142.53972750663758USD
- 2026-11-15: 105.22982870864868USD
- 2026-11-16: 101.69181612968445USD
- 2026-11-17: 105.22982870864868USD
- 2026-11-18: 105.22982870864868USD
- 2026-11-19: 99.99954746818543USD
- 2026-11-20: 121.76315035057068USD
- 2026-11-21: 153.15482457733154USD
- 2026-11-22: 109.3614099369049USD
- 2026-11-23: 108.49093655776977USD
- 2026-11-24: 110.4073482913971USD
- 2026-11-25: 105.22982870864868USD
- 2026-11-26: 105.22982870864868USD
- 2026-11-27: 147.12709564590455USD
- 2026-11-28: 160.44184510803223USD
- 2026-11-29: 127.62112958335877USD
- 2026-11-30: 121.76315035057068USD
- 2026-12-01: 128.47516620254518USD
- 2026-12-02: 127.62112958335877USD
- 2026-12-03: 265.0339036102295USD
- 2026-12-04: 191.30392932128908USD
- 2026-12-05: NO DATA
- 2026-12-06: 119.6973554649353USD
- 2026-12-07: 110.55761137390137USD
- 2026-12-08: 108.17366608428955USD
- 2026-12-09: 121.86418858337403USD
- 2026-12-10: 121.45301329421997USD
- 2026-12-11: 142.27028082847596USD
- 2026-12-12: 169.83036178207396USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Buffet meal fees for children vary according to height. Children up to 35 inches (89 cm) tall are included with parents; children 35.4-47 inches (90-120 cm) tall receive 50% off; and children over 47 inches (120 cm) tall are charged adult buffet fees.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
A damage deposit of MYR 200 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Outside food is not permitted on the premises.
- Fishing is not permitted at the Trunk and Inside Villa.
- Each registered guest at this property will receive a required wristband at check-in to be worn during their stay. Wristband fees apply for additional guests.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Pool access available from 7:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Fee for buffet breakfast: approximately MYR 75.00 for adults and MYR 37.50 for children
- Airport shuttle fee: MYR 160 per vehicle (one-way, maximum occupancy 4)
- Uncovered valet parking fee: MYR 30 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking
Activities
Swimming pool
Private beach
Beach (Nearby)
Billiards
Child Pool
Pool Outdoor
Evening Entertainment
Pool (Infinity)
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Spa & Wellness Centre
Kids Club
Picnic Area/Tables
Family Room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Valet Parking
Free Parking
Parking (Limited)
Internet
Free Wi-Fi