Nexstay Treats Inn

WORST - This hotel must be banned - Not even worth 0 star I came to Kozhikode to visit my relatives and stayed at this hotel with my wife. I booked a ‘Deluxe’ room and paid a premium price for it. Very poorly maintained rooms with dirty walls, dirty curtains, stained bedsheets, dirty pillows with human hair stuck to it from the previous person usage and the bathroom white towels have stains and become brown in color because of prolonged usage and the management is least bothered to replace them. There is no comparison of what room picture they showed on their website vs what actually inside. All gimmicks and sales tactics. Bathroom and bedroom are infested with ‘COCKROACHES’ and it is running all over the place and hiding behind the mirror. This is a serious heath hazard and safety violation. Not sure when they inspected the rooms for its cleanliness and termites infestation. There is no complimentary coffee/tea packs kept in the room or any kettle to make hot water, which is a must. This hotel must be sealed for any human use until they fix these issues. Stringent action must be taken against the management for poor maintenance and cleanliness of this property. I think they are taking advantage of its customers. This must be brought to the attention of relevant authorities, all the way to the tourism minister GOI overseeing this portfolio for strict action. Bottomline, DO NOT stay in this hotel and it is not worth risking your health

To start with a positive note, here are the Pros: 1. The location of the property is great. Good connectivity to nearby areas 2.transport is easily available 3. Since we reached there very early, the hotel obliged to provide storage for luggage until our checkin and it was safe Here’s why I would never recommend or stay at this property ever again: 1. I paid INR 6200 for 3 nights, which was too overpriced for the following reasons 2. The staff recommended an upgrade to deluxe room that’s a little more spacious with a window for 2 1 occupancy. But the room was very compact and cramped up. I requested for a bigger room or suite but it seems that all the rooms are same either standard or deluxe and of the same size 3. I requested for a water kettle for some hot water and they didn’t have any. You can’t even make coffee/tea in your room. 4. There’s no breakfast included, no room service or no attached restaurant. You need to each time walk down, walkout into neighbouring restaurants even if you need hot water, tea or coffee. 5. The walls of the rooms are molded and you start to get allergic as soon as you walk out of the lift into the hallways. Better carry allergy medication before you checkin into this hotel or get it from nearby pharmacy 6. There was no hot water in the bathroom until we informed the receptionist to check and then it was restarted. 7. The room and the sheets didn’t smell clean and fresh. The cleanliness was average.