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Chi Ibal Hu Cancun

US$ 18

/noite

Média para setembro

Chi Ibal Hu Cancun - Image 1

Chi Ibal Hu Cancun - Quarto

Chi Ibal Hu Cancun - Quarto

Chi Ibal Hu Cancun - Receção

Chi Ibal Hu Cancun - Casa de banho

Preços para Chi Ibal Hu Cancun

Selecione datas para ver preços e disponibilidade

US$ 18

/noite

Média para setembro

Preços médios mensais

Em Chi Ibal Hu Cancun, o preço por noite é, em média, US$ 16 no mês mais barato (novembro) e US$ 21 no mês mais caro (junho), com base nos últimos 12 meses.

Preço médio por noite em Chi Ibal Hu Cancun por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 17
fevereiro	US$ 19
março	US$ 20
abril	US$ 20
maio	US$ 20
junho	US$ 21
julho	US$ 20
agosto	US$ 18
setembro	US$ 18
outubro	US$ 17
novembro	US$ 16
dezembro	US$ 17

Mais caro: junho (aprox. US$ 21)

Mais barato: novembro (aprox. US$ 16)

Sobre este alojamento

Algumas das comodidades e serviços em destaque incluem Wi-fi grátis e serviços de concierge.

Estacionamento
Serviço de transporte ao aeroporto
Sala familiar
Serviços de limpeza
Jardim
Quarto para pessoas com alergia

Localização

SM63 MZ42 LT7, Casa 3, CALLE 35, Cancún, Estado de Quintana Roo, México

Mercado 28 (0.7 milhas)

Mercado 23 (0.7 milhas)

Parque Las Palapas (0.8 milhas)

Teatro Xbalamqué (0.8 milhas)

Honorable Ayuntamiento Benito Juárez (0.9 milhas)

Plaza 28 (1 milhas)

Mais informações sobre a localização

Opções de quartos

10

Suite-Estúdio Deluxe, 2 camas individuais

Detalhes do quarto

2 Camas Individuais

Dormidas 2

323 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

12

Suite-Estúdio Deluxe, 1 cama de casal

Detalhes do quarto

1 Cama De Casal

Dormidas 2

323 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

12

Suite-Estúdio Deluxe, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

323 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

16

Suite-Estúdio Deluxe, várias camas

Detalhes do quarto

1 Cama De Casal

e

1 Cama Individual

Dormidas 3

377 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

Avaliações dos hóspedes sobre Chi Ibal Hu Cancun

7.2

Bom

Com base em 194 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Analisando as avaliações do Chi Ibal Hu Cancun, muitos hóspedes relatam sérios problemas de limpeza, insetos, odores e problemas com as instalações, como quedas de energia ou água, e ausência de água quente ou funcionamento do ar condicionado, enquanto um número menor elogia a simpatia da equipe e os preços baixos.

Instalações

Não Confiável

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Analisando as avaliações do Chi Ibal Hu Cancun, muitos hóspedes relatam sérios problemas de limpeza, insetos, odores e problemas com as instalações, como quedas de energia ou água, e ausência de água quente ou funcionamento do ar condicionado, enquanto um número menor elogia a simpatia da equipe e os preços baixos.

Vários também comentam que as fotos divulgadas não correspondem à realidade, com móveis desgastados, equipamentos quebrados e camas desconfortáveis. Os comentários sobre a localização frequentemente mencionam um bairro que não inspira segurança e indicações online incorretas, embora alguns notem a presença de lojas nas proximidades. Espere uma estadia muito básica, com algumas desvantagens significativas.

Instalações

Não Confiável

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Relatos frequentes de quedas de energia e água, ausência de água quente e ar condicionado ou TV que não funcionam; uma avaliação menciona a falta de elevador. Alguns hóspedes mencionaram cheiro de esgoto.

Avaliações dos hóspedes relacionadas

2

María Magdalena

27 de mar. de 2024

·

A estadia foi de 3 noites

No sirven controles de AC y TV no hay agua caliente las paredes llenas de humedad y sucias, no ponen sabanas para taparte solo forro de colchon, no hay agua para tomar. no cancelan ni regresan dinero TODO HORRIBLE NO VOLVERE NI AUNQUE ME PAGUEN

No sirven controles de AC y TV no hay agua caliente las paredes llenas de humedad y sucias, no ponen sabanas para taparte solo forro de colchon, no hay agua para tomar. no cancelan ni regresan dinero TODO HORRIBLE NO VOLVERE NI AUNQUE ME PAGUEN

2

Maria

26 de mar. de 2024

·

A estadia foi de 2 noites

Old hotel , no elevator,no handicap accessible , small twin beds ,no working Ac unit , garbage and dead plants outside ,only showered,but left to get a better hotel in a hood safe area

Old hotel , no elevator,no handicap accessible , small twin beds ,no working Ac unit , garbage and dead plants outside ,only showered,but left to get a better hotel in a hood safe area

2

Samuel

20 de jul. de 2025

·

A estadia foi de 1 noite

Cuando fui, no tenían servicio de luz, asi que no servia el aire acondicionado. Me tube que salir toda la tarde y cuando llegue no habia luz asta el otro dia asi que pase una mala noche con mi pareja. No vuelvo a regresar ahi.

Cuando fui, no tenían servicio de luz, asi que no servia el aire acondicionado. Me tube que salir toda la tarde y cuando llegue no habia luz asta el otro dia asi que pase una mala noche con mi pareja. No vuelvo a regresar ahi.

4

Jesus Guillermo

16 de jul. de 2025

·

A estadia foi de 2 noites

water and lights went out and they didn’t have a ETA. So had to bird bath before leave so I can catch my flights

water and lights went out and they didn’t have a ETA. So had to bird bath before leave so I can catch my flights

2

ANTHONY ALEXANDER

21 de mar. de 2024

·

A estadia foi de 3 noites

Nos metieron el la habitación 7 y fue realmente asqueroso y el aire no funcionó. Nos cambiaron hasta el otro día. Y la persona que nos atendió fue muy amable.

Nos metieron el la habitación 7 y fue realmente asqueroso y el aire no funcionó. Nos cambiaron hasta el otro día. Y la persona que nos atendió fue muy amable.

6

RICARDO

21 de fev. de 2025

·

A estadia foi de 1 noite

No tiene elevador, instalaciones sucias.

No tiene elevador, instalaciones sucias.

8

Vivia

9 de mar. de 2024

·

A estadia foi de 2 noites

It has sewage drainage issues.the smell was making me ill. The staff was helpful especially Roy he got ita

It has sewage drainage issues.the smell was making me ill. The staff was helpful especially Roy he got ita

6

Gladys

6 de jul. de 2024

·

A estadia foi de 1 noite

Está muy maltratado el mobiliario, las habitaciones huelen mucho a humo de cigarro y nunca funcionó el control del televisor... Pero aún así, sí logramos descansar

Está muy maltratado el mobiliario, las habitaciones huelen mucho a humo de cigarro y nunca funcionó el control del televisor... Pero aún así, sí logramos descansar

4

Nathalie

15 de abr. de 2025

·

A estadia foi de 7 noites

On ne nous a pas avisé avant la deuxième journée qu'il n avais pas d eau chaude, nous n'avons pas eu de la semaine obligé de prendre des douches froide, 3 jours à pas pouvoir dormir avant 2h pcque le monde dans l établissements fesait le party, j ai avisé et rien n'a été fait pour qu'ils arête. Et un employé au travail bureau avant aucun sourire aucune façon air bête... Je vais demander un dédommagement de pour les inconvénients vécu

On ne nous a pas avisé avant la deuxième journée qu'il n avais pas d eau chaude, nous n'avons pas eu de la semaine obligé de prendre des douches froide, 3 jours à pas pouvoir dormir avant 2h pcque le monde dans l établissements fesait le party, j ai avisé et rien n'a été fait pour qu'ils arête. Et un employé au travail bureau avant aucun sourire aucune façon air bête... Je vais demander un dédommagement de pour les inconvénients vécu

2

Jerome

15 de fev. de 2024

·

A estadia foi de 4 noites

Bugs, dirty, no hot water, 1 towel half used shampoo was not at the Beach as advertised and changed Hotels 2 days prior to checkout, therefore want my money back.

Bugs, dirty, no hot water, 1 towel half used shampoo was not at the Beach as advertised and changed Hotels 2 days prior to checkout, therefore want my money back.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitas avaliações descrevem higiene muito precária, com quartos e banheiros sujos, insetos, manchas e maus odores. Um pequeno número de hóspedes mencionou quartos limpos.

Avaliações dos hóspedes relacionadas

2

hector

27 de ago. de 2024

·

A estadia foi de 1 noite

Las fotos de la publicación no corresponden con las habitaciones está sucio, instalaciónes descuidadas olor a cigarro y mugre

Las fotos de la publicación no corresponden con las habitaciones está sucio, instalaciónes descuidadas olor a cigarro y mugre

2

eduardo

18 de ago. de 2024

·

A estadia foi de 1 noite

El hotel no es realmente lo que muestra. Una zona muy peligrosa de la ciudad. Habitaciones detestables, el baño no tenía ventana, no se cómo hoteles.com se permite ofrecer estos establecimientos, cero limpieza en la habitación, a la entrada el cuarto estaba sucio con cucarachas hormigas

El hotel no es realmente lo que muestra. Una zona muy peligrosa de la ciudad. Habitaciones detestables, el baño no tenía ventana, no se cómo hoteles.com se permite ofrecer estos establecimientos, cero limpieza en la habitación, a la entrada el cuarto estaba sucio con cucarachas hormigas

4

Mar

14 de ago. de 2024

·

A estadia foi de 1 noite

Se pasaron con la suciedad y el de la tard pesimo no recomiendo y menos varios dias mejor otro lado

Se pasaron con la suciedad y el de la tard pesimo no recomiendo y menos varios dias mejor otro lado

2

ROGER

11 de ago. de 2024

·

A estadia foi de 1 noite

Llegué y el basin lleno de gusanos, la cama sucia, la regadera con cabellos, olor a humedad todo el hotel.

Llegué y el basin lleno de gusanos, la cama sucia, la regadera con cabellos, olor a humedad todo el hotel.

2

LAURENCIO

7 de ago. de 2024

·

A estadia foi de 1 noite

Una experiencia inolvidable del lado malo. Colchón manchado de sangre. La habitación con olor a heces, bichos entre ellos cucarachas y hormigas, el inodoro sin agua para usar, sábanas sucias almohadas manchadas y basura debajo de la cama.

Una experiencia inolvidable del lado malo. Colchón manchado de sangre. La habitación con olor a heces, bichos entre ellos cucarachas y hormigas, el inodoro sin agua para usar, sábanas sucias almohadas manchadas y basura debajo de la cama.

2

Alberto

18 de ago. de 2024

·

A estadia foi de 2 noites

La estancia no es nada parecido a lo piblicitado, el lugar demasiado inseguro, sucio, las habitaciones de pesima calidad y sin cuidado, los baños olian asqueroso y las puertas no funcionaban correctamente

La estancia no es nada parecido a lo piblicitado, el lugar demasiado inseguro, sucio, las habitaciones de pesima calidad y sin cuidado, los baños olian asqueroso y las puertas no funcionaban correctamente

2

ERIKA

12 de out. de 2025

·

A estadia foi de 4 noites

Propiedad muy sucia y en deterioro

Propiedad muy sucia y en deterioro

6

RICARDO

21 de fev. de 2025

·

A estadia foi de 1 noite

Habitación sucia

Habitación sucia

2

Natalia a

23 de dez. de 2022

·

A estadia foi de 1 noite

El baño estaba lleno de cucarachas, caca de cucharachas, mucha suciedad en toda la habitaciones, hormigas por todos lados, incluso en el respaldar de la cama

El baño estaba lleno de cucarachas, caca de cucharachas, mucha suciedad en toda la habitaciones, hormigas por todos lados, incluso en el respaldar de la cama

4

RICARDO

21 de fev. de 2025

·

A estadia foi de 1 noite

No hubo limpieza de la habitación

No hubo limpieza de la habitación

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são, em geral, antigos e mal conservados, com colchões desconfortáveis, portas quebradas ou inseguras e Wi-Fi instável; alguns relatam que os controles da TV/ar condicionado não funcionam e barulho durante a noite. Alguns hóspedes receberam quartos maiores ou satisfatórios.

Avaliações dos hóspedes relacionadas

10

Amandine

11 de jan. de 2026

·

A estadia foi de 1 noite

L’accueil et la gentillesse du monsieur. Sa disponibilité. La chambre était assez grande

L’accueil et la gentillesse du monsieur. Sa disponibilité. La chambre était assez grande

6

David

3 de mar. de 2023

·

A estadia foi de 1 noite

Los colchones muy viejos y difícil para dormir

Los colchones muy viejos y difícil para dormir

10

Elvis

12 de nov. de 2025

·

A estadia foi de 1 noite

La habitación estaba perfecta, la atención muy buena

La habitación estaba perfecta, la atención muy buena

2

María Magdalena

27 de mar. de 2024

·

A estadia foi de 3 noites

No sirven controles de AC y TV no hay agua caliente las paredes llenas de humedad y sucias, no ponen sabanas para taparte solo forro de colchon, no hay agua para tomar. no cancelan ni regresan dinero TODO HORRIBLE NO VOLVERE NI AUNQUE ME PAGUEN

No sirven controles de AC y TV no hay agua caliente las paredes llenas de humedad y sucias, no ponen sabanas para taparte solo forro de colchon, no hay agua para tomar. no cancelan ni regresan dinero TODO HORRIBLE NO VOLVERE NI AUNQUE ME PAGUEN

2

Paul

5 de jul. de 2024

·

A estadia foi de 2 noites

Our stay was scheduled for 2 nights but lasted approx 45min. Hopeing hotels.com will make It right with a full refund. Walked into the room grabbed the A/C remote to turn on some air and it was covered in ants. Then I noticed ants on the shelf the remote was on and they were scattering. Then I Inspected the room and noticed there were no pillows and ants crawling on the bed. Walked into the bathroom and it appeared like the toilet hadn’t been flushed from someone previously, attempted to flush it and the toilet was broken. I went back down to the lobby to tell the desk worker about the issues and request a refund, he said I needed to reach out to Expedia. Then I reached out to hotels.com on the online chat because my phone does not work internationally, about the issue and they attempted to contact the property which had no luck even though the receptionist was laying on the couch in the lobby. As I stood in the room(because was to grossed out, to touch anything, by the amount of ants everywhere). Needless to say they just credited me $25 of one cash (or what ever it’s called) for the nights and I was on my own to find a room for the night. Keep in mind this is now 1am in downtown Cancun.

Our stay was scheduled for 2 nights but lasted approx 45min. Hopeing hotels.com will make It right with a full refund. Walked into the room grabbed the A/C remote to turn on some air and it was covered in ants. Then I noticed ants on the shelf the remote was on and they were scattering. Then I Inspected the room and noticed there were no pillows and ants crawling on the bed. Walked into the bathroom and it appeared like the toilet hadn’t been flushed from someone previously, attempted to flush it and the toilet was broken. I went back down to the lobby to tell the desk worker about the issues and request a refund, he said I needed to reach out to Expedia. Then I reached out to hotels.com on the online chat because my phone does not work internationally, about the issue and they attempted to contact the property which had no luck even though the receptionist was laying on the couch in the lobby. As I stood in the room(because was to grossed out, to touch anything, by the amount of ants everywhere). Needless to say they just credited me $25 of one cash (or what ever it’s called) for the nights and I was on my own to find a room for the night. Keep in mind this is now 1am in downtown Cancun.

2

alicia

14 de dez. de 2023

·

A estadia foi de 10 noites

This was the worst hotel I have ever seen. Firstly, the place looked nothing like the advertisement. The cover picture for this place was a beach view, instead I got a brick wall as a view, and was about 5 miles from the coast. The walls and curtains were all stained, as were the sheets, I assume from the previous guest There were insects everywhere. The bed was incredibly uncomfortable, and one was broken The area felt very sketchy/unsafe The air conditioning barely worked There was no toilet seat or paper The shower and taps were unclean and mould There were numerous tiles missing in the bathroom The door to the room was not secure And finally one of the staff was incredibly sexually inappropriate with me (a 31yo women travelling alone) I stayed here for around 3 hours, which was spent looking for a nicer hotel in a safer area Do not believe the adverts. This place is straight out of nightmares and frankly Expedia should be checking these places before promoting them

This was the worst hotel I have ever seen. Firstly, the place looked nothing like the advertisement. The cover picture for this place was a beach view, instead I got a brick wall as a view, and was about 5 miles from the coast. The walls and curtains were all stained, as were the sheets, I assume from the previous guest There were insects everywhere. The bed was incredibly uncomfortable, and one was broken The area felt very sketchy/unsafe The air conditioning barely worked There was no toilet seat or paper The shower and taps were unclean and mould There were numerous tiles missing in the bathroom The door to the room was not secure And finally one of the staff was incredibly sexually inappropriate with me (a 31yo women travelling alone) I stayed here for around 3 hours, which was spent looking for a nicer hotel in a safer area Do not believe the adverts. This place is straight out of nightmares and frankly Expedia should be checking these places before promoting them

2

Lee

15 de mai. de 2023

·

A estadia foi de 1 noite

The bed had hair from previous guest stay on it and the bed pillows looked like they had not been changed from pevious guest. The toilet was located 4” from the opposite wall, meaning you had to straddle it to use it, not sit. Internet didn’t work also. Checked in and left as soon as I’d found another place to stay.

The bed had hair from previous guest stay on it and the bed pillows looked like they had not been changed from pevious guest. The toilet was located 4” from the opposite wall, meaning you had to straddle it to use it, not sit. Internet didn’t work also. Checked in and left as soon as I’d found another place to stay.

6

STEVEN ANTHONY

14 de jan. de 2023

·

A estadia foi de 5 noites

Me decepcionó el lugar. La cama y las almohadas eran muy incomodas era casi imposible poder dormir. El lavabo estaba tapado desprendiendo un muy mal olor todo el tiempo. La coladera de la regadera también estaba tapada y tenías que bañarte con el agua hasta los tobillos. No hacen la limpieza diario, solamente cuando entregas la habitación. No había sabanas para taparse por lo que te congelabas con el aire acondicionado. Hace falta que le den mantenimiento a las habitaciones ya que la cortina de baño estaba llena de moho.

Me decepcionó el lugar. La cama y las almohadas eran muy incomodas era casi imposible poder dormir. El lavabo estaba tapado desprendiendo un muy mal olor todo el tiempo. La coladera de la regadera también estaba tapada y tenías que bañarte con el agua hasta los tobillos. No hacen la limpieza diario, solamente cuando entregas la habitación. No había sabanas para taparse por lo que te congelabas con el aire acondicionado. Hace falta que le den mantenimiento a las habitaciones ya que la cortina de baño estaba llena de moho.

6

Gladys

6 de jul. de 2024

·

A estadia foi de 1 noite

Está muy maltratado el mobiliario, las habitaciones huelen mucho a humo de cigarro y nunca funcionó el control del televisor... Pero aún así, sí logramos descansar

Está muy maltratado el mobiliario, las habitaciones huelen mucho a humo de cigarro y nunca funcionó el control del televisor... Pero aún así, sí logramos descansar

4

Nathalie

15 de abr. de 2025

·

A estadia foi de 7 noites

On ne nous a pas avisé avant la deuxième journée qu'il n avais pas d eau chaude, nous n'avons pas eu de la semaine obligé de prendre des douches froide, 3 jours à pas pouvoir dormir avant 2h pcque le monde dans l établissements fesait le party, j ai avisé et rien n'a été fait pour qu'ils arête. Et un employé au travail bureau avant aucun sourire aucune façon air bête... Je vais demander un dédommagement de pour les inconvénients vécu

On ne nous a pas avisé avant la deuxième journée qu'il n avais pas d eau chaude, nous n'avons pas eu de la semaine obligé de prendre des douches froide, 3 jours à pas pouvoir dormir avant 2h pcque le monde dans l établissements fesait le party, j ai avisé et rien n'a été fait pour qu'ils arête. Et un employé au travail bureau avant aucun sourire aucune façon air bête... Je vais demander un dédommagement de pour les inconvénients vécu

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

As opiniões são variadas: vários hóspedes destacam a simpatia e a presteza da equipe, enquanto outros mencionam atitudes rudes, respostas lentas ou pouco prestativas e atrasos no check-in. Alguns problemas (barulho, reembolsos) aparentemente não foram resolvidos.

Avaliações dos hóspedes relacionadas

8

Pamela

5 de fev. de 2026

·

A estadia foi de 1 noite

Room was clean, staff was helpful

Room was clean, staff was helpful

2

David

5 de ago. de 2024

·

A estadia foi de 1 noite

Desde que llegue el de la recepcion mal educado.creo que es de cuba.no te dan la bienvenida. Te miraba malencarado.la habitacion tenia moscos y telaraña. Baño sucia y con mal olor. Ropa de cana de muy mal aspecto sucio y viejo.rwalmente luy feo.

Desde que llegue el de la recepcion mal educado.creo que es de cuba.no te dan la bienvenida. Te miraba malencarado.la habitacion tenia moscos y telaraña. Baño sucia y con mal olor. Ropa de cana de muy mal aspecto sucio y viejo.rwalmente luy feo.

10

Elvis

12 de nov. de 2025

·

A estadia foi de 1 noite

La habitación estaba perfecta, la atención muy buena

La habitación estaba perfecta, la atención muy buena

2

Margarita

24 de dez. de 2023

·

A estadia foi de 3 noites

This was the worst experience I ever had. The hotel was closed when we arrived. We have to wait about 30 minutes outside the door and the neighborhood is not one of the safest. There was ants on the bed so we couldn't even sleep on the bed. The bed sheets were dirty and there was no blankets at all. We try to use the shower and a centipede came out of the drain. We didn't use it anymore since we were afraid more bugs would come out of it. The walls were all dirty and what looked like blood stains. There was blood in one of the garbage can as well. The door did not close properly. Etc. We couldn't even sleep at all. The only reason we didn't leave was because i couldn't get another hotel room right away but we did leave in the morning. Horrible experience!!!!

This was the worst experience I ever had. The hotel was closed when we arrived. We have to wait about 30 minutes outside the door and the neighborhood is not one of the safest. There was ants on the bed so we couldn't even sleep on the bed. The bed sheets were dirty and there was no blankets at all. We try to use the shower and a centipede came out of the drain. We didn't use it anymore since we were afraid more bugs would come out of it. The walls were all dirty and what looked like blood stains. There was blood in one of the garbage can as well. The door did not close properly. Etc. We couldn't even sleep at all. The only reason we didn't leave was because i couldn't get another hotel room right away but we did leave in the morning. Horrible experience!!!!

10

LAURA

19 de mai. de 2024

·

A estadia foi de 2 noites

Excelente atención y servicio

Excelente atención y servicio

2

alicia

14 de dez. de 2023

·

A estadia foi de 10 noites

This was the worst hotel I have ever seen. Firstly, the place looked nothing like the advertisement. The cover picture for this place was a beach view, instead I got a brick wall as a view, and was about 5 miles from the coast. The walls and curtains were all stained, as were the sheets, I assume from the previous guest There were insects everywhere. The bed was incredibly uncomfortable, and one was broken The area felt very sketchy/unsafe The air conditioning barely worked There was no toilet seat or paper The shower and taps were unclean and mould There were numerous tiles missing in the bathroom The door to the room was not secure And finally one of the staff was incredibly sexually inappropriate with me (a 31yo women travelling alone) I stayed here for around 3 hours, which was spent looking for a nicer hotel in a safer area Do not believe the adverts. This place is straight out of nightmares and frankly Expedia should be checking these places before promoting them

This was the worst hotel I have ever seen. Firstly, the place looked nothing like the advertisement. The cover picture for this place was a beach view, instead I got a brick wall as a view, and was about 5 miles from the coast. The walls and curtains were all stained, as were the sheets, I assume from the previous guest There were insects everywhere. The bed was incredibly uncomfortable, and one was broken The area felt very sketchy/unsafe The air conditioning barely worked There was no toilet seat or paper The shower and taps were unclean and mould There were numerous tiles missing in the bathroom The door to the room was not secure And finally one of the staff was incredibly sexually inappropriate with me (a 31yo women travelling alone) I stayed here for around 3 hours, which was spent looking for a nicer hotel in a safer area Do not believe the adverts. This place is straight out of nightmares and frankly Expedia should be checking these places before promoting them

10

Sergi

21 de mai. de 2025

·

A estadia foi de 1 noite

Alex el recepcionista sobresaliente!!

Alex el recepcionista sobresaliente!!

2

Rubi

3 de mai. de 2024

·

A estadia foi de 1 noite

Muy mal servicio en la atención el chico que se encontraba no daba soluciones solo pretextos no quería hacer cobro con tarjetas , es la primera vez que lo veo pero nefasta su actitud.

Muy mal servicio en la atención el chico que se encontraba no daba soluciones solo pretextos no quería hacer cobro con tarjetas , es la primera vez que lo veo pero nefasta su actitud.

4

Nathalie

15 de abr. de 2025

·

A estadia foi de 7 noites

On ne nous a pas avisé avant la deuxième journée qu'il n avais pas d eau chaude, nous n'avons pas eu de la semaine obligé de prendre des douches froide, 3 jours à pas pouvoir dormir avant 2h pcque le monde dans l établissements fesait le party, j ai avisé et rien n'a été fait pour qu'ils arête. Et un employé au travail bureau avant aucun sourire aucune façon air bête... Je vais demander un dédommagement de pour les inconvénients vécu

On ne nous a pas avisé avant la deuxième journée qu'il n avais pas d eau chaude, nous n'avons pas eu de la semaine obligé de prendre des douches froide, 3 jours à pas pouvoir dormir avant 2h pcque le monde dans l établissements fesait le party, j ai avisé et rien n'a été fait pour qu'ils arête. Et un employé au travail bureau avant aucun sourire aucune façon air bête... Je vais demander un dédommagement de pour les inconvénients vécu

6

Rocky

17 de mai. de 2024

·

A estadia foi de 4 noites

Staff are nice.

Staff are nice.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Várias avaliações mencionam uma área insegura ou suspeita e informações de localização enganosas online (incluindo a distância da praia); alguns apreciaram a presença de lojas nas proximidades ou um ambiente tranquilo.

Avaliações dos hóspedes relacionadas

2

Flor Maria

30 de mai. de 2024

·

A estadia foi de 7 noites

Me habéis estafado, he pagado 8 días de hotel para estar tres minutos en el, el tiempo de grabar un vídeo y irme, partida de estafadores, diez minutos de la playa y está a una hora y media en coche, sucio, nada higiénico el lugar, aire acondicionado y wifi no funciona, techos llenos de hongos, cerradura rota y puerta que no se puede cerrar, el barrio da miedo, no hay mesa de billar, y el sitio en vez de estrellas por las paredes tiene pegado chicles masticados, en las paredes, jamas pensé que Expedia me engañara así, siempre he teñido buenas experiencias con vosotros, pero está a sido horrible, el dinero que llevaba para gastar en Cancún lo he tenido que coger para pagar otro alojamiento, me habéis amargado las vacaciones, os pienso denunciar

Me habéis estafado, he pagado 8 días de hotel para estar tres minutos en el, el tiempo de grabar un vídeo y irme, partida de estafadores, diez minutos de la playa y está a una hora y media en coche, sucio, nada higiénico el lugar, aire acondicionado y wifi no funciona, techos llenos de hongos, cerradura rota y puerta que no se puede cerrar, el barrio da miedo, no hay mesa de billar, y el sitio en vez de estrellas por las paredes tiene pegado chicles masticados, en las paredes, jamas pensé que Expedia me engañara así, siempre he teñido buenas experiencias con vosotros, pero está a sido horrible, el dinero que llevaba para gastar en Cancún lo he tenido que coger para pagar otro alojamiento, me habéis amargado las vacaciones, os pienso denunciar

8

Samuel

14 de jan. de 2024

·

A estadia foi de 1 noite

El lugar esta en una localidad un poco insegura, los encargados prodrian tener un oco mas limpio, sin embargo el servicio del personal me parecio bien

El lugar esta en una localidad un poco insegura, los encargados prodrian tener un oco mas limpio, sin embargo el servicio del personal me parecio bien

10

Vivia

4 de mar. de 2024

·

A estadia foi de 3 noites

Shops are nearby

Shops are nearby

4

Jael

22 de ago. de 2025

·

A estadia foi de 1 noite

Fuera de la ubicación de Google barrio inseguro tuve que llamar al hotel para llegar al hospedaje dirección incorrecta en Google

Fuera de la ubicación de Google barrio inseguro tuve que llamar al hotel para llegar al hospedaje dirección incorrecta en Google

2

eduardo

18 de ago. de 2024

·

A estadia foi de 1 noite

El hotel no es realmente lo que muestra. Una zona muy peligrosa de la ciudad. Habitaciones detestables, el baño no tenía ventana, no se cómo hoteles.com se permite ofrecer estos establecimientos, cero limpieza en la habitación, a la entrada el cuarto estaba sucio con cucarachas hormigas

El hotel no es realmente lo que muestra. Una zona muy peligrosa de la ciudad. Habitaciones detestables, el baño no tenía ventana, no se cómo hoteles.com se permite ofrecer estos establecimientos, cero limpieza en la habitación, a la entrada el cuarto estaba sucio con cucarachas hormigas

2

Margarita

24 de dez. de 2023

·

A estadia foi de 3 noites

This was the worst experience I ever had. The hotel was closed when we arrived. We have to wait about 30 minutes outside the door and the neighborhood is not one of the safest. There was ants on the bed so we couldn't even sleep on the bed. The bed sheets were dirty and there was no blankets at all. We try to use the shower and a centipede came out of the drain. We didn't use it anymore since we were afraid more bugs would come out of it. The walls were all dirty and what looked like blood stains. There was blood in one of the garbage can as well. The door did not close properly. Etc. We couldn't even sleep at all. The only reason we didn't leave was because i couldn't get another hotel room right away but we did leave in the morning. Horrible experience!!!!

This was the worst experience I ever had. The hotel was closed when we arrived. We have to wait about 30 minutes outside the door and the neighborhood is not one of the safest. There was ants on the bed so we couldn't even sleep on the bed. The bed sheets were dirty and there was no blankets at all. We try to use the shower and a centipede came out of the drain. We didn't use it anymore since we were afraid more bugs would come out of it. The walls were all dirty and what looked like blood stains. There was blood in one of the garbage can as well. The door did not close properly. Etc. We couldn't even sleep at all. The only reason we didn't leave was because i couldn't get another hotel room right away but we did leave in the morning. Horrible experience!!!!

2

alicia

14 de dez. de 2023

·

A estadia foi de 10 noites

This was the worst hotel I have ever seen. Firstly, the place looked nothing like the advertisement. The cover picture for this place was a beach view, instead I got a brick wall as a view, and was about 5 miles from the coast. The walls and curtains were all stained, as were the sheets, I assume from the previous guest There were insects everywhere. The bed was incredibly uncomfortable, and one was broken The area felt very sketchy/unsafe The air conditioning barely worked There was no toilet seat or paper The shower and taps were unclean and mould There were numerous tiles missing in the bathroom The door to the room was not secure And finally one of the staff was incredibly sexually inappropriate with me (a 31yo women travelling alone) I stayed here for around 3 hours, which was spent looking for a nicer hotel in a safer area Do not believe the adverts. This place is straight out of nightmares and frankly Expedia should be checking these places before promoting them

This was the worst hotel I have ever seen. Firstly, the place looked nothing like the advertisement. The cover picture for this place was a beach view, instead I got a brick wall as a view, and was about 5 miles from the coast. The walls and curtains were all stained, as were the sheets, I assume from the previous guest There were insects everywhere. The bed was incredibly uncomfortable, and one was broken The area felt very sketchy/unsafe The air conditioning barely worked There was no toilet seat or paper The shower and taps were unclean and mould There were numerous tiles missing in the bathroom The door to the room was not secure And finally one of the staff was incredibly sexually inappropriate with me (a 31yo women travelling alone) I stayed here for around 3 hours, which was spent looking for a nicer hotel in a safer area Do not believe the adverts. This place is straight out of nightmares and frankly Expedia should be checking these places before promoting them

2

Hortencia

18 de ago. de 2025

·

A estadia foi de 1 noite

They didn’t give me soap, no hot water but worse of all, no soap to shower.. no functioning tv, only netflix with a block that wont let you log in.. unsafe area

They didn’t give me soap, no hot water but worse of all, no soap to shower.. no functioning tv, only netflix with a block that wont let you log in.. unsafe area

8

Ernesto armando

12 de set. de 2024

·

A estadia foi de 1 noite

Un lugar bueno para descansar sencillo pero muy bien sin ruido al rededor

Un lugar bueno para descansar sencillo pero muy bien sin ruido al rededor

2

Adolfo

17 de ago. de 2024

·

A estadia foi de 8 noites

No es un hotel. Es un refugio para migrantes, donde extorsionan, secuestran, roban. Ubicado en una de las peores zonas de Cancún. Trataron de extorsionarnos y luego secuestrarnos. ALERTA ALERTA ALERTA.

No es un hotel. Es un refugio para migrantes, donde extorsionan, secuestran, roban. Ubicado en una de las peores zonas de Cancún. Trataron de extorsionarnos y luego secuestrarnos. ALERTA ALERTA ALERTA.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

Informações insuficientes nas avaliações.

Avaliações dos hóspedes relacionadas

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Santamaría

25 de fev. de 2026

·

A estadia foi de 1 noite

El personal muy ganable y excelente servicio, la habitación simple pero agradable

El personal muy ganable y excelente servicio, la habitación simple pero agradable

6

Louisa

16 de fev. de 2026

·

A estadia foi de 2 noites

This hotel is okay, the neighborhood is very industrial, the best thing about the area is the two restaurants within 2 blocks. Really good food for dinner Pocitos!! Close to bus terminal. Very noisy area. There is a shower but NO hot water.

This hotel is okay, the neighborhood is very industrial, the best thing about the area is the two restaurants within 2 blocks. Really good food for dinner Pocitos!! Close to bus terminal. Very noisy area. There is a shower but NO hot water.

8

Pamela

5 de fev. de 2026

·

A estadia foi de 1 noite

Room was clean, staff was helpful

Room was clean, staff was helpful

10

Amandine

11 de jan. de 2026

·

A estadia foi de 1 noite

L’accueil et la gentillesse du monsieur. Sa disponibilité. La chambre était assez grande

L’accueil et la gentillesse du monsieur. Sa disponibilité. La chambre était assez grande

6

Miguel

15 de dez. de 2025

·

A estadia foi de 2 noites

Todo, el baño no cuenta con Agua Caliente, no hay ninguna mesa para poner el equipaje, menos cuentan con closet, igual no cuenta con ninguna silla, sólo lo te dan una toalla no hay toalla para la manos o cara, no hay jabón en barra ni enjuague para el cabello, solo te dan una botellita de shapoo y te dice que es para todos y para todo el día. Por lo menos el Aire acondicionado si funciona y la TV solo canales nacionales. La regadera malisima por todos lados salía agua menos donde debe ser, osea se iba el agua para arriba hacia la pared menos de frente, el agua del lavabo sale un poco sucia osea con pedasos de verde que se desprende de la tubería. No tiene secadora para el cabello ni agua de botella por cortesía. Entiendo que no es un hotel de 5 estrellas pero también está cobrando. Por eso no volveria. Gracias.

Todo, el baño no cuenta con Agua Caliente, no hay ninguna mesa para poner el equipaje, menos cuentan con closet, igual no cuenta con ninguna silla, sólo lo te dan una toalla no hay toalla para la manos o cara, no hay jabón en barra ni enjuague para el cabello, solo te dan una botellita de shapoo y te dice que es para todos y para todo el día. Por lo menos el Aire acondicionado si funciona y la TV solo canales nacionales. La regadera malisima por todos lados salía agua menos donde debe ser, osea se iba el agua para arriba hacia la pared menos de frente, el agua del lavabo sale un poco sucia osea con pedasos de verde que se desprende de la tubería. No tiene secadora para el cabello ni agua de botella por cortesía. Entiendo que no es un hotel de 5 estrellas pero también está cobrando. Por eso no volveria. Gracias.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

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Preços para as próximas datas

setembro 2026

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outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

2026-09-18: 23.66894652099609USD
2026-09-19: 23.755214136600493USD
2026-09-20: 24.006176664161682USD
2026-09-21: 24.006176664161682USD
2026-09-22: 24.402798649978635USD
2026-09-23: 24.445363826465606USD
2026-09-24: 24.450787188720703USD
2026-09-25: 26.53933604507446USD
2026-09-26: 26.735400999069213USD
2026-09-27: 26.3450197145462USD
2026-09-28: 26.734084053325653USD
2026-09-29: 26.539552979564665USD
2026-09-30: 26.539552979564665USD
2026-10-01: 25.762000602722168USD
2026-10-02: 26.419347168159483USD
2026-10-03: 24.798278990650175USD
2026-10-04: 24.985609592342374USD
2026-10-05: 24.617899057674407USD
2026-10-06: 24.876706287002563USD
2026-10-07: 25.007754440402984USD
2026-10-08: 24.985609592342374USD
2026-10-09: 24.970816413116452USD
2026-10-10: 25.017772869586942USD
2026-10-11: 25.057084028720855USD
2026-10-12: 25.017772869586942USD
2026-10-13: 24.704168864536285USD
2026-10-14: 25.017772869586942USD
2026-10-15: 24.876706287002563USD
2026-10-16: 24.970816413116452USD
2026-10-17: 25.017772869586942USD
2026-10-18: 24.17871408662796USD
2026-10-19: 23.865572436904905USD
2026-10-20: 24.343408998584746USD
2026-10-21: 24.344789490795133USD
2026-10-22: 23.865572436904905USD
2026-10-23: 24.344789490795133USD
2026-10-24: 24.344789490795133USD
2026-10-25: 23.66536600627899USD
2026-10-26: 24.37654957666397USD
2026-10-27: 23.865572436904905USD
2026-10-28: 23.865572436904905USD
2026-10-29: 25.25389181900024USD
2026-10-30: 23.890997597408294USD
2026-10-31: 23.865572436904905USD
2026-11-01: 24.344789490795133USD
2026-11-02: 24.344789490795133USD
2026-11-03: 23.865572436904905USD
2026-11-04: 24.344789490795133USD
2026-11-05: 23.82985932254791USD
2026-11-06: 24.006299374580383USD
2026-11-07: 24.995731010627743USD
2026-11-08: 24.280644810676574USD
2026-11-09: 24.035898880577086USD
2026-11-10: 24.37654957666397USD
2026-11-11: 24.47634163341522USD
2026-11-12: 24.638650265979766USD
2026-11-13: 30.730683505153653USD
2026-11-14: 24.173363035869595USD
2026-11-15: 25.538934974098204USD
2026-11-16: 31.937110986614226USD
2026-11-17: 29.605334741592404USD
2026-11-18: 31.937110986614226USD