Thang Loi Hotel Hanoi

Great Pool & View, but NO Elevator Pros: Beautiful lakeside location in Tay Ho. Staff is supportive and the swimming pool is clean/well-maintained. Cons: Accessibility: No elevator in this 3-floor hotel. Do not book if traveling with elderly guests. (I had to switch to the 1st floor to avoid the stairs). Maintenance: Exhaust fan was broken on arrival and took a full day to fix. Verdict: Good for the view/pool, but lacks transparency on accessibility and quick repairs.

1-2 bars of service. Could have been better.

Staff where all good and spoke English which helped. However our communciations through Expedia where nver replied which was a little unsettling. When we arrived we could see a lovey garden, however when you enter the foyer, you begin to notice things. For one the advertised swimming pool was unavailble. There was no assitance getting our bags to our room and it was up a flight of stairs. The rooms are in a block out over the lake - which should be amazing however the wear and tear over the years are very obvious. The room is a good size, and the vew over the lake at night is lovely. However the furniture, bathroom (showever curtain) etc where all old and worn. We had to call reception to have some one come and fix the TV which required the fixit man to go under the desk and swithc things on and off. Another strange thing was the way the power worked from a centralised remote and when we switched on the bedside lamps they flickered before they worked!! We had included breakfast in our stay, which was very average, and saved by the freshly made omelete. We ended leaving the Tang Loi after only one night. its a shame it has been let go as the grounds, the lake, and the 1970s style architechture could be amazing however it just isn't!

Good location and view to see Hanoi

The stay was overall just okay. The hotel is very outdated and could really use some upkeep. The location is decent, with a few places within walking distance, but it’s a bit far from the main road. The breakfast buffet was average, with limited variety, and much of the food was cold on the buffet line. The Wi-Fi was unreliable. Overall, it wasn’t terrible, but I would not stay here again.