Avari Apartments - Hatton Collection

The Avanti Apartments are a group of accommodations that are located near each other; Each one is different. I stayed in unit B in property 16. I found out which unit I would be about two hours before check in time. There is a lot to like… luxury touches like monogrammed towels, plush robes, and high-quality soaps. The fit and finish on the apartment were great, especially the kitchen and bathroom. The bed was comfortable… but there were a few things that will lead me to look elsewhere the next time I make my way to London. The pile of mail at the door as soon as you enter the building made it difficult to get a suitcase in the street-level door and up the narrow staircase. The beautiful bathroom had a strong smell of sulfur from the shower drain - closing the door made the apt smell better, but left you with a difficult room for a shower, and the bedroom is located on the street side of the building instead of the quieter back part of the apartment. This small street in front of the building was noisy late at night and early in the morning. The closed windows block much of the noise, but leave the room warm and stuffy. Unfortunately, I could (loudly) hear my relatively quiet upstairs neighbors even as they talked at normal levels and walked around above me. The listing is certainly priced to take these short comings into account - next time I’ll remind myself that London is expensive and pay a bit more for different accommodations.

Appreciated the apartment space and location. Apartment inside was very clean and modern. Great place to stay. One TV in living room with streaming apps. Kitchen nice, bathroom with rain shower. Just short walk from Farringdon station which was easy to navigate, jump on Circle line for sightseeing. Places to eat just a block or two away. Street itself is in jewelry area, quiet, had a little trash but very safe. Appreciated that area was less busy than main tourist areas but easy to access anywhere you want to go. Had to dowload app Dormakaba BlueSky Access app for digital key to get into building and apartment. There were similar dormakaba app so had to make sure it was BlueSky one. There was no problem using it once I downloaded right app and held screen face of my phone to lock in order to open. Just keep phone charged and have wifi. Communication by email and then whatsapp was great.

1. The initial communication was done through email, the initial instructions for the checkin was very confusing, it mentioned "digital key", which never worked and conflicted with the instructions we got on the day of our arrival, which used physical key that we had to figure out how to follow the instructions to get out of a lockbox. 2. The heating in the apartment never worked. This will be a problem for guests staying in winter months. We were lucky to stay there during early October, when the weather was still mild. 3. The drainage of the shower area was very slow and dirty water accumulating while we showered. We sent email to the staff, which did come but never fixed the issue. 4. We ran out of toilet tissue on the first night and we were told to buy them because it is self served apartment. 5. There is no staff on site and the only communication is through email, it is very frustrating that we did not have any real person to talk to about any of the above issues. 6. In general, the staff responded to email timely, but a few occasions they did not respond after 8 hours untill I asked again. Good part: very spacious, overall very clean, fully equipped kitchen great for cooking. Robes for shower. I would not recommend this place if you do not want extra stress (lack of onsite staff, confusing instructions, no heating).

The entrance to the property is disgusting, crooked stairs going up to the room and the carpet looks like it’s never been hoovered! The apartment room itself was clean and spacious. Although in the morning some kid of dryer was on downstairs and was shaking the whole kitchen!!

Clean spacious great layout, lots of lovely towels and robes!!

Generally a nice comfortable space for a family of 4 or 5. Only gripe is that shower amenities provided were stingy - 1 tiny bottle each of body soap, shampoo and conditioner for 5 people over 4 nights.

Afløbet på toilettet lugtede fælt. Det trænger virkelig til ordentlig rengøring. Når vi havde været ude og kom hjem, så lugtede hele lejligheden. Den udfoldelige soveseng var så blød i fjedrene, at den næste ramte gulvet. Beliggenheden var god og indretningen i øvrigt fin

Clean place but neighbors below were so loud between 1-2am on a Saturday night it woke us several times with slamming doors and loud talking. The spare bed to sleep on is the worst bed I have ever slept on. It wasn’t a sofa bed as advertised but a rollaway mattress on springs that was so soft and saggy it provided zero support and felt like I was sleeping in a hole or hammock. Only 1 fan provided despite it being hot and we booked for 3 occupants. The drain in the shower fills up so quickly I thought we were going to flood the bathroom with only one short shower.

The property was acceptable but had a couple of issues. Firstly, the bathroom sink did not drain properly. Secondly, there was a heat wave in London and the apartment had no ventilation and we had to request a fan (which came the next day). Thirdly, Avari advise the property can sleep four people. Please note the sofa bed is small and would only be suitable for two children rather than two adults. The apartment had a washing machine but had no hanging rack to dry the clothes. Finally Avari only provided a limited supply of toilet paper and we felt that sufficient should be provided for our stay.

The apartment had everything you need. It was very basic - and the biggest drawback was the noise levels. You could hear everything happening outside while trying to sleep. Great location and apartment was ok. There was a smell coming from the plumbing that was worse on the last day.

The Avanti Apartments are a group of accommodations that are located near each other; Each one is different. I stayed in unit B in property 16. I found out which unit I would be about two hours before check in time. There is a lot to like… luxury touches like monogrammed towels, plush robes, and high-quality soaps. The fit and finish on the apartment were great, especially the kitchen and bathroom. The bed was comfortable… but there were a few things that will lead me to look elsewhere the next time I make my way to London. The pile of mail at the door as soon as you enter the building made it difficult to get a suitcase in the street-level door and up the narrow staircase. The beautiful bathroom had a strong smell of sulfur from the shower drain - closing the door made the apt smell better, but left you with a difficult room for a shower, and the bedroom is located on the street side of the building instead of the quieter back part of the apartment. This small street in front of the building was noisy late at night and early in the morning. The closed windows block much of the noise, but leave the room warm and stuffy. Unfortunately, I could (loudly) hear my relatively quiet upstairs neighbors even as they talked at normal levels and walked around above me. The listing is certainly priced to take these short comings into account - next time I’ll remind myself that London is expensive and pay a bit more for different accommodations.

A bit hard to find. Inside, the apartment itself was lovely. Comfortable and spacious. The location / street outside was a bit noisy, being quite close to a pub, with people drinking outside on the street on the evening that I was there.

Well equipped. Well decorated. Quiet location. Great comms.

What an amazing apartment two large bedrooms and two large bathrooms. Great kitchen facilities too. Clean comfortable and spacious

Clean spacious great layout, lots of lovely towels and robes!!

Afløbet på toilettet lugtede fælt. Det trænger virkelig til ordentlig rengøring. Når vi havde været ude og kom hjem, så lugtede hele lejligheden. Den udfoldelige soveseng var så blød i fjedrene, at den næste ramte gulvet. Beliggenheden var god og indretningen i øvrigt fin

Clean place but neighbors below were so loud between 1-2am on a Saturday night it woke us several times with slamming doors and loud talking. The spare bed to sleep on is the worst bed I have ever slept on. It wasn’t a sofa bed as advertised but a rollaway mattress on springs that was so soft and saggy it provided zero support and felt like I was sleeping in a hole or hammock. Only 1 fan provided despite it being hot and we booked for 3 occupants. The drain in the shower fills up so quickly I thought we were going to flood the bathroom with only one short shower.

Nice modern apartment , comfy beds perfect .

Fabulous stay in London , the location is convenient yet not too busy and noisy around. The sofa bed is comfortable if you have more than 4 guests to stay.

The apartment had everything you need. It was very basic - and the biggest drawback was the noise levels. You could hear everything happening outside while trying to sleep. Great location and apartment was ok. There was a smell coming from the plumbing that was worse on the last day.

The property management communication has been minimal. The key access issue that is reported in several other property reviews was the issue. Half of our phones could sync with the Bluetooth app and the other half could not after numerous attempts. I requested a late checkout and their system makes you pay the fee prior to having the request granted. I paid the fee and then management provided a statement that they were having issues with key access for late checkouts. So, that left the time from 11 to 1 questionable if I would have access to the property. I declined immediately and prior to the normal check out time that due to the access situation, I would not need the late check out option. I requested a refund and have emailed them seven times and I have not yet received the funds. Great location! However, lack of communication and refund is not appreciated.

A menos de 4 horas de llegar, el propietario nos avisa que se dañó el sistema de acceso a los apartamentos y nos ofreció un hospedaje a 5 minutos del lugar, pero el sitio no parecía seguro, tenía grafitti pintado en toda la entrada y una puerta muy pequeña. Nos dio temor aceptar el cambio, sin ver fotos previas, sin más alternativas. Solicité el reembolso del dinero al propietario por su incumplimiento y simplemente me dejó de responder. Recomiendo que busquen otro lugar.

Appreciated the apartment space and location. Apartment inside was very clean and modern. Great place to stay. One TV in living room with streaming apps. Kitchen nice, bathroom with rain shower. Just short walk from Farringdon station which was easy to navigate, jump on Circle line for sightseeing. Places to eat just a block or two away. Street itself is in jewelry area, quiet, had a little trash but very safe. Appreciated that area was less busy than main tourist areas but easy to access anywhere you want to go. Had to dowload app Dormakaba BlueSky Access app for digital key to get into building and apartment. There were similar dormakaba app so had to make sure it was BlueSky one. There was no problem using it once I downloaded right app and held screen face of my phone to lock in order to open. Just keep phone charged and have wifi. Communication by email and then whatsapp was great.

Excellent accommodations in an ideal location in London. The rooms are spacious and clean, appliances in perfect working order. We did struggle with the digital key, registration required SMS text messaging, not just WiFi, so beware if traveling internationally. Also our key expired unexpectedly the second day of our stay without warning. The second bedroom in our apartment was locked for some unknown reason when we arrived and required digital key to open. Altogether minor inconveniences and easily remedied by a very responsive Avari reservation service via WhatsApp. We would stay here again.

1. The initial communication was done through email, the initial instructions for the checkin was very confusing, it mentioned "digital key", which never worked and conflicted with the instructions we got on the day of our arrival, which used physical key that we had to figure out how to follow the instructions to get out of a lockbox. 2. The heating in the apartment never worked. This will be a problem for guests staying in winter months. We were lucky to stay there during early October, when the weather was still mild. 3. The drainage of the shower area was very slow and dirty water accumulating while we showered. We sent email to the staff, which did come but never fixed the issue. 4. We ran out of toilet tissue on the first night and we were told to buy them because it is self served apartment. 5. There is no staff on site and the only communication is through email, it is very frustrating that we did not have any real person to talk to about any of the above issues. 6. In general, the staff responded to email timely, but a few occasions they did not respond after 8 hours untill I asked again. Good part: very spacious, overall very clean, fully equipped kitchen great for cooking. Robes for shower. I would not recommend this place if you do not want extra stress (lack of onsite staff, confusing instructions, no heating).

A lovely apartment in a perfect location. Great communication with checking in too

Well equipped. Well decorated. Quiet location. Great comms.

Apartment itself was very nice, however stairs leading up to apartment were very difficult and the electronic key app took several tries to work.

I think these people may be a scam. I never received access info and I tried calling at least a half dozen times and the phone just rang and rang without voicemail picking up. emails to them were not answered and their website was suspiciously “down”.

I found this apartment to be very competitively priced and great for a family of 5. Very close to Farringdon and Chancery Lane tube so very central, but quiet at night. The communication with the manager was excellent. The only issue is we want to back and it appears they only accept 7day bookings now. Apart from that, highly recommend.

A bit hard to find. Inside, the apartment itself was lovely. Comfortable and spacious. The location / street outside was a bit noisy, being quite close to a pub, with people drinking outside on the street on the evening that I was there.

Appreciated the apartment space and location. Apartment inside was very clean and modern. Great place to stay. One TV in living room with streaming apps. Kitchen nice, bathroom with rain shower. Just short walk from Farringdon station which was easy to navigate, jump on Circle line for sightseeing. Places to eat just a block or two away. Street itself is in jewelry area, quiet, had a little trash but very safe. Appreciated that area was less busy than main tourist areas but easy to access anywhere you want to go. Had to dowload app Dormakaba BlueSky Access app for digital key to get into building and apartment. There were similar dormakaba app so had to make sure it was BlueSky one. There was no problem using it once I downloaded right app and held screen face of my phone to lock in order to open. Just keep phone charged and have wifi. Communication by email and then whatsapp was great.

A lovely apartment in a perfect location. Great communication with checking in too

Beautiful apartment, good neighbourhood

This apartment worked out great for our new years stay. It’s very modern and up to date and suited our group of 4 well. It’s in a good area and a quick ride to most districts and attractions.

The apartment had everything you need. It was very basic - and the biggest drawback was the noise levels. You could hear everything happening outside while trying to sleep. Great location and apartment was ok. There was a smell coming from the plumbing that was worse on the last day.

A fantastic apartment in a great location. We stayed at the weekend so the surrounding area was very quiet, fine for us as we had plans elsewhere. The apartment is in excellent condition and very clean. Communication was good, access is via an app. My only other comment would be that it needs better signage outside (only street address is shown, not apartment name)

Very nice propeorty and located in very convenient place and foe the price.

Excellent location, reasonable price, beautifully furnished and appointed, easy to find and very quiet. The only small problems were the message sent with 'key' instructions, which obscured the email address (it sent as dashes only), and the lack of coat hooks and other creature comforts in the entry.

I found this apartment to be very competitively priced and great for a family of 5. Very close to Farringdon and Chancery Lane tube so very central, but quiet at night. The communication with the manager was excellent. The only issue is we want to back and it appears they only accept 7day bookings now. Apart from that, highly recommend.