The Cloud One New York-Downtown, part of the Motel One Group
388 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
388 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À The Cloud One New York-Downtown, part of the Motel One Group, les prix par nuit s'élèvent en moyenne à 153 $US pendant le mois le moins cher (février) et à 388 $US pendant le mois le plus cher (septembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 153 $US |
| février | 153 $US |
| mars | 203 $US |
| avril | 293 $US |
| mai | 324 $US |
| juin | 302 $US |
| juillet | 268 $US |
| août | 242 $US |
| septembre | 388 $US |
| octobre | 381 $US |
| novembre | 289 $US |
| décembre | 374 $US |
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sept. · 388 $US
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Le plus cher : septembre (env. 388 $US)
Le moins cher : février (env. 153 $US)
À propos de cet établissement
Cet hôtel non-fumeurs offre un parking à proximité (réservation obligatoire).
Équipements
Cet hôtel non-fumeurs offre un parking à proximité (réservation obligatoire).
Services de l'établissement
Les équipements et services proposés incluent une réception ouverte 24 h/24, un coffre-fort à la réception et un ascenseur.
Repas
Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner préparé sur commande est servi en semaine de 06 h 00 à 10 h 00 et le week-end de 07 h 00 à 11 h 00 (en supplément). Le petit-déjeuner est gratuit pour les enfants âgés de 6 an(s) et moins.
Chambres
Choisissez une des 326 chambres dotées d'une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Les salles de bain comprennent une douche avec un pommeau de douche à « effet pluie » et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau. Le service d'entretien est assuré tous les jours.
Emplacement
Se trouvant à New York (Manhattan), The Cloud One New York-Downton, part of the Motel One Group est à moins de 10 minutes de marche de One World Trade Center et de Battery Park. Cet hôtel se trouve à 5,5 km de Empire State Building et à 5,6 km de Bryant Park.
À proximité
Wall Street (parc national de Bryce Canyon)(0.2 miles)
One World Trade Center(0.3 miles)
New York Stock Exchange(0.3 miles)
Battery Park(0.4 miles)
South Street Seaport(0.5 miles)
Pont de Brooklyn(0.5 miles)
Hudson River Park(0.7 miles)
Pont de Manhattan(1.1 miles)
Governors Island(1.3 miles)
Université de New York(1.4 miles)
New York Harbor(1.5 miles)
Lower East Side Tenement Museum(1.5 miles)
Brooklyn Heights Promenade(1.7 miles)
Washington Square Park(1.7 miles)
Parc de Brooklyn Bridge(1.7 miles)
Aéroport international de Liberty (EWR)(13.8 miles)
Aéroport de New York LaGuardia (LGA)(12.5 miles)
Aéroport de Teterboro (TEB)(14.8 miles)
Aéroport international John F. Kennedy (JFK)(23.1 miles)
Aéroport international de Stewart (SWF)(75.2 miles)
Restaurant
Chambres non-fumeurs
Ménage
Musique live
Consigne à bagage
Formalités d'arrivée/Départ express
Emplacement
133 Greenwich Street, Quartier d'affaires Financial District, New York (et environs), État de New York, États-Unis d’Amérique
Wall Street (parc national de Bryce Canyon) (0.2 miles)
One World Trade Center (0.3 miles)
New York Stock Exchange (0.3 miles)
Battery Park (0.4 miles)
South Street Seaport (0.5 miles)
Pont de Brooklyn (0.5 miles)
Options de chambre
10
Chambre, 2 lits doubles
Détails de la chambre
2 Lits Doubles
Couchages 4
215 ft²
ClimatisationChauffageWi-Fi (gratuit)
13
Chambre, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
172 ft²
ClimatisationChauffageWi-Fi (gratuit)
Avis des voyageurs
8.7
Fabuleux
Basé sur 1 374 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Cloud One New York-Downtown, du groupe Motel One, les voyageurs apprécient l'emplacement central de World Trade Center, les vues imprenables sur le mémorial et la rivière, les chambres modernes et propres, les lits confortables, ainsi que le personnel accueillant, sans oublier le bar-lounge animé au sixième étage.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Cloud One New York-Downtown, du groupe Motel One, les voyageurs apprécient l'emplacement central de World Trade Center, les vues imprenables sur le mémorial et la rivière, les chambres modernes et propres, les lits confortables, ainsi que le personnel accueillant, sans oublier le bar-lounge animé au sixième étage.
Les compromis courants incluent des chambres compactes, des équipements limités dans les chambres (pas de micro-ondes, de glaçons, de distributeurs automatiques ni d'eau gratuite), des travaux ou des échafaudages à proximité, et le stationnement dans des garages à quelques pâtés de maisons. Certains clients ont signalé des problèmes d'entretien tels que la climatisation bruyante ou avec détecteur de mouvement, des coupures occasionnelles d'eau chaude, des ascenseurs lents ou occupés, ainsi que des négligences sporadiques du service de chambre. Dans l'ensemble, attendez-vous à un point de départ moderne et pratique au centre-ville, avec des vues exceptionnelles et quelques concessions pratiques.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le bar-lounge du sixième étage et un café/traiteur attenant se distinguent, et beaucoup apprécient l'espace et les boissons. Le stationnement se fait par des garages à proximité (souvent avec réduction) mais à quelques pâtés de maisons et peut être confus ; sinon, les équipements sont limités, sans micro-ondes, glaçons ni distributeurs automatiques.
Avis de voyageur à ce sujet
10
Cesar
19 sept. 2025
·
A séjourné 2 nuits
Enjoyed our weekend stay at this hotel. We were welcomed by the staff in a very nice and friendly way. They made sure to provide us all details upfront for our stay and also for the discounted parking. Location is great and convenient to many subway lines running through lower Manhattan all the way through the city. Would recommend and stay again
Enjoyed our weekend stay at this hotel. We were welcomed by the staff in a very nice and friendly way. They made sure to provide us all details upfront for our stay and also for the discounted parking. Location is great and convenient to many subway lines running through lower Manhattan all the way through the city. Would recommend and stay again
10
Gardy
9 oct. 2024
·
A séjourné 2 nuits
Beautiful property. Great amenities. Awesome room! Very nice bar, lounge, and patio.
Beautiful property. Great amenities. Awesome room! Very nice bar, lounge, and patio.
8
Mark
27 juil. 2025
·
A séjourné 1 nuit
Only stayed one night, but it was all good. Two elevators were down so that made it very busy. Roof top balcony bar was really nice. Great view.
Only stayed one night, but it was all good. Two elevators were down so that made it very busy. Roof top balcony bar was really nice. Great view.
10
Brian
29 juil. 2024
·
A séjourné 2 nuits
Enjoyed my stay … would recommend! …. Only Cons: No microwave on property
Enjoyed my stay … would recommend! …. Only Cons: No microwave on property
10
Chris
4 juin 2025
·
A séjourné 4 nuits
Fantastic location Quiet. Super comfortable beds Bar on 6th floor delightful Diner perfect for breakfast and hot drinks
Fantastic location Quiet. Super comfortable beds Bar on 6th floor delightful Diner perfect for breakfast and hot drinks
8
Greg
21 août 2023
·
A séjourné 2 nuits
I picked Cloud one because of its proximity and view of the WTC Memorial and River. I was not disappointed. Our 21st floor corner room directly overlooked the Fountains and Tower. Amazing view making it worth every cent we paid despite the flaws. 1. Watch out for construction. New skyscrapers are going up in front and on one side, It makes it tough to get luggage in. 2. No room service. No ice or vending machines. 3. No drawers or much space for belongings. 4. Good soundproofing except all the doors slam. Overall, if an unmatched view of the WTC Memorial area is your priority and can put up with the flaws then this could be a great choice. Note, if we didn’t have the spectacular view then this place would not be highly recommended because of the noted issues.
I picked Cloud one because of its proximity and view of the WTC Memorial and River. I was not disappointed. Our 21st floor corner room directly overlooked the Fountains and Tower. Amazing view making it worth every cent we paid despite the flaws. 1. Watch out for construction. New skyscrapers are going up in front and on one side, It makes it tough to get luggage in. 2. No room service. No ice or vending machines. 3. No drawers or much space for belongings. 4. Good soundproofing except all the doors slam. Overall, if an unmatched view of the WTC Memorial area is your priority and can put up with the flaws then this could be a great choice. Note, if we didn’t have the spectacular view then this place would not be highly recommended because of the noted issues.
10
Eniya
9 févr. 2025
·
A séjourné 2 nuits
The staff was amazing, check in was super easy! I love that you can pay for you stay soon as you enter. So that way you don't have to worry about dealing with paying for the stay later. Leaves you with a easy checkout when its time to leave. I love that the bathroom is spacious, and clean, beds are super comfortable. I just wish the fridge was a little bigger and they had a microwave and ice machine. But other than that hotel is amazing would stay again!
The staff was amazing, check in was super easy! I love that you can pay for you stay soon as you enter. So that way you don't have to worry about dealing with paying for the stay later. Leaves you with a easy checkout when its time to leave. I love that the bathroom is spacious, and clean, beds are super comfortable. I just wish the fridge was a little bigger and they had a microwave and ice machine. But other than that hotel is amazing would stay again!
10
Averie
3 janv. 2026
·
A séjourné 2 nuits
Beautiful lobby, awesome wine bar on 6th floor, very clean rooms. Most comfortable bed everrrrrr! Our first accommodations fell through and were not good so we last minute booked this hotel and it was amazing. 10/10 recommend
Beautiful lobby, awesome wine bar on 6th floor, very clean rooms. Most comfortable bed everrrrrr! Our first accommodations fell through and were not good so we last minute booked this hotel and it was amazing. 10/10 recommend
10
Lauren
14 sept. 2023
·
A séjourné 2 nuits
Staff was great. Hotel is nicely designed and clean. Breakfast is perfect and worth the expense- even for my children. The parking was very problematic even using their recommended lot. It was unclear, hard to find, entrance not the same as the exit, and you have to pre-register the vehicle. It was a lot to deal with for me at 11pm but if you know all of that in advance, I guess it's ok. I would definitely stay here again. Gorgeous views too.
Staff was great. Hotel is nicely designed and clean. Breakfast is perfect and worth the expense- even for my children. The parking was very problematic even using their recommended lot. It was unclear, hard to find, entrance not the same as the exit, and you have to pre-register the vehicle. It was a lot to deal with for me at 11pm but if you know all of that in advance, I guess it's ok. I would definitely stay here again. Gorgeous views too.
10
Rose
8 mai 2025
·
A séjourné 1 nuit
Cloud One provided an inviting and comfortable sanctuary in the heart of the City. It is nestled just a few blocks away from the iconic World Trade Center, it’s surrounded by a vibrant array of restaurants and bars that are perfect for exploring. If you prefer to stay in, the hotel boasts a stylish bar where you can unwind and savor crafted cocktails, as well as a charming diner on the main floor offering delicious meals. The soft, ambient lighting in the rooms enhances the tranquil atmosphere, ensuring a restful retreat during our stay. I recommend this hotel for a weekend stay in the City.
Cloud One provided an inviting and comfortable sanctuary in the heart of the City. It is nestled just a few blocks away from the iconic World Trade Center, it’s surrounded by a vibrant array of restaurants and bars that are perfect for exploring. If you prefer to stay in, the hotel boasts a stylish bar where you can unwind and savor crafted cocktails, as well as a charming diner on the main floor offering delicious meals. The soft, ambient lighting in the rooms enhances the tranquil atmosphere, ensuring a restful retreat during our stay. I recommend this hotel for a weekend stay in the City.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les espaces communs sont souvent décrits comme très propres. Quelques lacunes sont toutefois signalées : des endroits sales ou poussiéreux, des odeurs et quelques signalements de bugs ou de moquette mouillée.
Avis de voyageur à ce sujet
10
Kristopher
8 avr. 2024
·
A séjourné 2 nuits
Very clean and well maintained for NYC. Probably the cleanest here that I've stayed at. Will definitely stay here again next time.
Very clean and well maintained for NYC. Probably the cleanest here that I've stayed at. Will definitely stay here again next time.
10
Lauren
24 juil. 2025
·
A séjourné 1 nuit
Had a great stay - room was clean, quiet and had a great view.
Had a great stay - room was clean, quiet and had a great view.
6
Shannon
4 juil. 2025
·
A séjourné 2 nuits
First we arrived.. gave us room key went up in very slow elevators . Our room was dirty had to go back dwn get another room.. was small dead bugs on sheets.. kept to myself my daughter would have flipped.. front desk was friendly though
First we arrived.. gave us room key went up in very slow elevators . Our room was dirty had to go back dwn get another room.. was small dead bugs on sheets.. kept to myself my daughter would have flipped.. front desk was friendly though
10
Cheryl
24 nov. 2025
·
A séjourné 4 nuits
The room was very clean and the beds comfortable. We will definitely stay here again!
The room was very clean and the beds comfortable. We will definitely stay here again!
4
Juliana
8 sept. 2025
·
A séjourné 2 nuits
We booked this hotel for two nights and on the first night the room assigned to us (1204) had “skid” marks on the toilet bowl and the sink was clogged building up water as you use the faucet that was also leaking. We got to the hotel late at night and we were exhausted to come downstairs and complain about it. We decided to go to sleep and deal with that first thing in the morning. Barely we could sleep because the air conditioner was so loud and making this “dripping” noise the whole night. Next day we spoke to one the receptionist and she assigned a second room to us (1207). As soon we opened the door we could smell this wet dog/mold smell. Because we had this just one more day in New York, on our way out we talked to same person about the smell and she mentioned that the room had that smell because it was closed (???). Thought hotels in downtown Manhattan had a high rotation of clients. When we came back to the hotel in the evening and we opened the door the smell was really bad. We decided to spray a spray a cologne until we figured it out what to do until I walked beside the bed on the right side and noticed that the whole carpet on that side was soaking wet. Now it made sense the “wet dog/mold smell”. We again complained about it and asked them to change our room again and their first response was to send a clear with two little cleaning cloths to “dry” the carpet. After a a third change that they decided to assign a 4th room (upgraded) which was decent to sleep in.
We booked this hotel for two nights and on the first night the room assigned to us (1204) had “skid” marks on the toilet bowl and the sink was clogged building up water as you use the faucet that was also leaking. We got to the hotel late at night and we were exhausted to come downstairs and complain about it. We decided to go to sleep and deal with that first thing in the morning. Barely we could sleep because the air conditioner was so loud and making this “dripping” noise the whole night. Next day we spoke to one the receptionist and she assigned a second room to us (1207). As soon we opened the door we could smell this wet dog/mold smell. Because we had this just one more day in New York, on our way out we talked to same person about the smell and she mentioned that the room had that smell because it was closed (???). Thought hotels in downtown Manhattan had a high rotation of clients. When we came back to the hotel in the evening and we opened the door the smell was really bad. We decided to spray a spray a cologne until we figured it out what to do until I walked beside the bed on the right side and noticed that the whole carpet on that side was soaking wet. Now it made sense the “wet dog/mold smell”. We again complained about it and asked them to change our room again and their first response was to send a clear with two little cleaning cloths to “dry” the carpet. After a a third change that they decided to assign a 4th room (upgraded) which was decent to sleep in.
10
Simi
24 août 2024
·
A séjourné 1 nuit
Clean, spacious, modern and comfortable.
Clean, spacious, modern and comfortable.
4
Nya
23 juin 2025
·
A séjourné 2 nuits
The hotel is in a very convenient location, just a short walk from Times Square. This was my second stay, and while the rooms are extremely small, it’s somewhat expected given the area. Unfortunately, the cleanliness left much to be desired. There were visible stains and streaks on the mirror, scuff marks in the toilet, and hair on the linens. The hallways also felt dark and a bit gloomy. On a positive note, the check-in process was smooth, and the staff was accommodating—but that was the only real highlight of the stay.
The hotel is in a very convenient location, just a short walk from Times Square. This was my second stay, and while the rooms are extremely small, it’s somewhat expected given the area. Unfortunately, the cleanliness left much to be desired. There were visible stains and streaks on the mirror, scuff marks in the toilet, and hair on the linens. The hallways also felt dark and a bit gloomy. On a positive note, the check-in process was smooth, and the staff was accommodating—but that was the only real highlight of the stay.
10
Michelle
13 sept. 2024
·
A séjourné 5 nuits
I loved the location of the hotel, though downtown manhattan/financial district there was so much to explore. We didn’t even scratch the surface. The staff were kind , welcoming and simply amazing. They were so hospitable which made a huge difference as we have never been to NYC before. Our room size was perfect, so much space, the beds were comfortable- and the shower was exceptionally clean. One thing I always look out for is a clean shower and the hotel didn’t disappoint. I would definitely recommend a room with the city view. It was so beautiful day or night ! One thing I think the hotel could improve on is having a phone in the room. As visitors to the USA we had an eSIM which covered data but not call which meant we couldn’t call reception if we had any queries or concerns. Instead of going downstairs. Besides that we enjoyed our 6 days in NYC and I can’t wait to come back
I loved the location of the hotel, though downtown manhattan/financial district there was so much to explore. We didn’t even scratch the surface. The staff were kind , welcoming and simply amazing. They were so hospitable which made a huge difference as we have never been to NYC before. Our room size was perfect, so much space, the beds were comfortable- and the shower was exceptionally clean. One thing I always look out for is a clean shower and the hotel didn’t disappoint. I would definitely recommend a room with the city view. It was so beautiful day or night ! One thing I think the hotel could improve on is having a phone in the room. As visitors to the USA we had an eSIM which covered data but not call which meant we couldn’t call reception if we had any queries or concerns. Instead of going downstairs. Besides that we enjoyed our 6 days in NYC and I can’t wait to come back
4
Tiarra
14 avr. 2024
·
A séjourné 1 nuit
The room had bugs, walls dirty vents dirty
The room had bugs, walls dirty vents dirty
10
Angelyn
18 juil. 2025
·
A séjourné 1 nuit
I wish the foyer area would have been more clean, it very short but you could see all the hair that wasn't cleaned up. Everything else was spectacular! My view in room 1912 was top notch, I had a clear view of the WTC tower and 9/11 memorable, it was special to have that. Highly recommend! Thank you for a wonderful stay!
I wish the foyer area would have been more clean, it very short but you could see all the hair that wasn't cleaned up. Everything else was spectacular! My view in room 1912 was top notch, I had a clear view of the WTC tower and 9/11 memorable, it was special to have that. Highly recommend! Thank you for a wonderful stay!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont compactes mais bien conçues, avec des lits confortables et de nombreuses chambres offrant une vue impressionnante sur le mémorial ou la rivière ; plusieurs clients les ont trouvées calmes. Certains signalent une climatisation bruyante ou avec détecteur de mouvement, des limites de thermostat, ou des problèmes intermittents d'eau chaude.
Avis de voyageur à ce sujet
4
Paul
24 juin 2025
·
A séjourné 1 nuit
When we arrived early, they were very accommodating and we were able to get us into a lower floor room so we did not have to store our luggage in the lobby area. We lowered our AC to 72, so it would be comfortable when we returned. After an afternoon of fun in New York City, we came back and found our room had increased to 82°. I went downstairs and explained the AC was not working properly. They confirmed that the AC has a motion sensor on it and it only works when there is motion in the room. I was explaining to them that I was concerned about our sleep and that we would not be moving in the room to allow the AC to continue to work and they replied that it would not be a problem as this is they have “never had a complaint about their AC“. Unfortunately, the AC only works when there is several minutes of activity in the room as it has a motion sensor on it. I woke up at 1:30 in the morning with the interior of the room at 82°. It is a terrible system that they choose to have trying to save a few pennies when we’re paying several hundred dollars a night. Clearly, they only care about their bottom line and not the quality of the stay.
When we arrived early, they were very accommodating and we were able to get us into a lower floor room so we did not have to store our luggage in the lobby area. We lowered our AC to 72, so it would be comfortable when we returned. After an afternoon of fun in New York City, we came back and found our room had increased to 82°. I went downstairs and explained the AC was not working properly. They confirmed that the AC has a motion sensor on it and it only works when there is motion in the room. I was explaining to them that I was concerned about our sleep and that we would not be moving in the room to allow the AC to continue to work and they replied that it would not be a problem as this is they have “never had a complaint about their AC“. Unfortunately, the AC only works when there is several minutes of activity in the room as it has a motion sensor on it. I woke up at 1:30 in the morning with the interior of the room at 82°. It is a terrible system that they choose to have trying to save a few pennies when we’re paying several hundred dollars a night. Clearly, they only care about their bottom line and not the quality of the stay.
8
Darryn
12 oct. 2025
·
A séjourné 1 nuit
room clean, aircon noisy
room clean, aircon noisy
8
Laurie
8 mai 2024
·
A séjourné 2 nuits
Water was scalding hot at night when I tried to wash my face before bedtime. Could not even get it to be just warm. Was too tired to care but when I got up at 6:30 am to take a shower and get ready for a conference, the shower water was scalding hot. I love a hot shower….but there was literally no way to get into that water. I had to pack up my entire room and move to another room quickly in the morning. I had unpacked and had everything on hangers and it was a rough morning to shove it all back and run to another room with boxes of promotional materials. Hectic start to the morning. That room was also really hot during the night. New room had good temperature and a shower with warm water but pillows were really high in that room and not comfortable for sleeping. I understand problems happen but not sure why the hotel didn’t know about the problem ahead of time and try to make accommodations. They said another guy had switched rooms too. Other than that it was a nice hotel and very centrally located.
Water was scalding hot at night when I tried to wash my face before bedtime. Could not even get it to be just warm. Was too tired to care but when I got up at 6:30 am to take a shower and get ready for a conference, the shower water was scalding hot. I love a hot shower….but there was literally no way to get into that water. I had to pack up my entire room and move to another room quickly in the morning. I had unpacked and had everything on hangers and it was a rough morning to shove it all back and run to another room with boxes of promotional materials. Hectic start to the morning. That room was also really hot during the night. New room had good temperature and a shower with warm water but pillows were really high in that room and not comfortable for sleeping. I understand problems happen but not sure why the hotel didn’t know about the problem ahead of time and try to make accommodations. They said another guy had switched rooms too. Other than that it was a nice hotel and very centrally located.
10
Julia
28 sept. 2025
·
A séjourné 2 nuits
The Cloud One Hotel is in a fantastic location – directly across from Ground Zero and just steps from major downtown landmarks and subway stations. It’s brand new, clean, and stylish, with a modern design that feels fresh and welcoming. The rooms are quite small, as is typical in NYC, but very well-designed and comfortable for short stays.
The Cloud One Hotel is in a fantastic location – directly across from Ground Zero and just steps from major downtown landmarks and subway stations. It’s brand new, clean, and stylish, with a modern design that feels fresh and welcoming. The rooms are quite small, as is typical in NYC, but very well-designed and comfortable for short stays.
10
Joy
11 mai 2025
·
A séjourné 1 nuit
Great view, cute room, clean and fresh, full size bathing products, many towels, I am extremely happy
Great view, cute room, clean and fresh, full size bathing products, many towels, I am extremely happy
6
Travis
11 nov. 2024
·
A séjourné 3 nuits
Overall this property was a good stay. I would not recommend the breakfast in the hotel. Very expensive for cereal and pastries. Support a local business next door.
Overall this property was a good stay. I would not recommend the breakfast in the hotel. Very expensive for cereal and pastries. Support a local business next door.
4
Rebecca
1 oct. 2023
·
A séjourné 4 nuits
Do not stay here if you need good air circulation in your room. We were originally given room 2003. The compressor on the AC turned on once for 10 minutes and didn’t come back on. The fan barely pushed out air and the room got hot. We had to change rooms in the middle of the night. We were given room 9006. Same situation, however the air was slightly cooler so my daughter and I could manage. When we asked about why our room had such poor circulation, we were given a story about motion sensors. That couldn’t be, because no matter what we did in that room, the compressor would not turn on. They have no cans to offer either. And our refrigerator didn’t work.
Do not stay here if you need good air circulation in your room. We were originally given room 2003. The compressor on the AC turned on once for 10 minutes and didn’t come back on. The fan barely pushed out air and the room got hot. We had to change rooms in the middle of the night. We were given room 9006. Same situation, however the air was slightly cooler so my daughter and I could manage. When we asked about why our room had such poor circulation, we were given a story about motion sensors. That couldn’t be, because no matter what we did in that room, the compressor would not turn on. They have no cans to offer either. And our refrigerator didn’t work.
4
nancy
13 mai 2024
·
A séjourné 1 nuit
Air conditioner in room was very very noisy and vibrated. Kept me up all night.
Air conditioner in room was very very noisy and vibrated. Kept me up all night.
6
Robert
6 oct. 2023
·
A séjourné 4 nuits
No hot water on days 3 and 4
No hot water on days 3 and 4
10
nhi
24 sept. 2025
·
A séjourné 2 nuits
Had a great stay here. Got the 2 queen corner room with the river and memorial pool view and it was stunning. Front desk were very nice and helpful. Would 100% stay again!
Had a great stay here. Got the 2 queen corner room with the river and memorial pool view and it was stunning. Front desk were very nice and helpful. Would 100% stay again!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué pour son amabilité, son aide et son souci du détail, avec de nombreuses mentions positives des équipes de la réception et du bar. Quelques clients ont rencontré des enregistrements lents ou compliqués, des informations incorrectes ou un suivi limité des problèmes.
Avis de voyageur à ce sujet
10
Emma
8 mai 2025
·
A séjourné 2 nuits
The staff is always incredible! Helena, at the front desk continually provides exceptional customer care. They are all quick to respond to needs, make adjustments, as well as have us in a room early. Which was SO wonderful after a red eye flight! I continually stay here for so many reasons, the location, ease of it all and the staff. Thank you for being exceptional!
The staff is always incredible! Helena, at the front desk continually provides exceptional customer care. They are all quick to respond to needs, make adjustments, as well as have us in a room early. Which was SO wonderful after a red eye flight! I continually stay here for so many reasons, the location, ease of it all and the staff. Thank you for being exceptional!
10
Secundino
27 juil. 2025
·
A séjourné 1 nuit
Staff was friendly and helpful. Building and room are clean and nicely decorated. I will definitely stay again.
Staff was friendly and helpful. Building and room are clean and nicely decorated. I will definitely stay again.
4
Tina
21 oct. 2023
·
A séjourné 2 nuits
The check in process I found odd, we had to pay on arrival. I have traveled extensively and never paid upon arrival. My employees had booked and reserved their rooms with our corporate card, and had to pay out of pocket upon arrival. They couldn’t charge the card. It was then a huge hassle for the employee working the desk the next morning to switch the payment over to my corporate card. She was rude, and acted put out by having to do this. The room itself was nice, big for NYC standard. I probably would stay again if it weren’t for the employees and check in process.
The check in process I found odd, we had to pay on arrival. I have traveled extensively and never paid upon arrival. My employees had booked and reserved their rooms with our corporate card, and had to pay out of pocket upon arrival. They couldn’t charge the card. It was then a huge hassle for the employee working the desk the next morning to switch the payment over to my corporate card. She was rude, and acted put out by having to do this. The room itself was nice, big for NYC standard. I probably would stay again if it weren’t for the employees and check in process.
10
Garth
7 nov. 2023
·
A séjourné 2 nuits
My stay was great at Cloud One. In particular, I wanted to call out and commend Noha for her patience and help in retrieving my my checked bag and sending it on to JFK. This was a bit of a logistical nightmare but Noha pulled it off, I got my bag and made my flight. Great customer service!!!
My stay was great at Cloud One. In particular, I wanted to call out and commend Noha for her patience and help in retrieving my my checked bag and sending it on to JFK. This was a bit of a logistical nightmare but Noha pulled it off, I got my bag and made my flight. Great customer service!!!
10
Scott
19 juin 2025
·
A séjourné 1 nuit
Great stay. All the staff were very friendly and helpful. I look forward to a return visit.
Great stay. All the staff were very friendly and helpful. I look forward to a return visit.
10
Hector
24 nov. 2025
·
A séjourné 2 nuits
The staff was incredibly helpful during my stay and the room was well kept. Highly recommend this hotel!
The staff was incredibly helpful during my stay and the room was well kept. Highly recommend this hotel!
10
John
21 févr. 2025
·
A séjourné 1 nuit
Shelly was great at check in. He was very friendly and informative
Shelly was great at check in. He was very friendly and informative
10
Michael
27 janv. 2025
·
A séjourné 3 nuits
Excellent staff attentiveness, very polite and recognized us from previous visits.
Excellent staff attentiveness, very polite and recognized us from previous visits.
2
Gilon
11 févr. 2025
·
A séjourné 1 nuit
Front desk gave wrong information over the phone when I called to clarify things which made my check in very difficult and stressful.
Front desk gave wrong information over the phone when I called to clarify things which made my check in very difficult and stressful.
4
Curtis
24 févr. 2024
·
A séjourné 3 nuits
Although the property is nice and the room was very quiet, there was one incident that taints my review. More for the response (or lack) from the property than anything. I had to leave a nearby meeting mid morning to return to my room to retrieve some medication. When I attempted to open my room the key didn’t register. Went to front desk got a new key. Still nothing. Returned to front desk they said engineering will meet me at the room. Went to room and waited. No one came. Back to the front desk. Blank looks and excuses. had already missed too much time from my meeting so I had to run and find a pharmacy and buy over the counter meds in place of my prescription meds. Not a good option but the best I could do. When I returned to the property hours later and stopped by the front desk for the 4th time on the matter they couldn’t verify that the key issue had been resolved and were almost accusatory that I hadn’t even reported it to anyone earlier in the day. They could only say that engineering had received the request. Luckily when I got to my room the door opened. No one ever addressed this with me or apologized for the inconvenience. A dead key reader is understandable. Their response was not. I spoke to at least 4 different people at reception about this. It should have been handled better.
Although the property is nice and the room was very quiet, there was one incident that taints my review. More for the response (or lack) from the property than anything. I had to leave a nearby meeting mid morning to return to my room to retrieve some medication. When I attempted to open my room the key didn’t register. Went to front desk got a new key. Still nothing. Returned to front desk they said engineering will meet me at the room. Went to room and waited. No one came. Back to the front desk. Blank looks and excuses. had already missed too much time from my meeting so I had to run and find a pharmacy and buy over the counter meds in place of my prescription meds. Not a good option but the best I could do. When I returned to the property hours later and stopped by the front desk for the 4th time on the matter they couldn’t verify that the key issue had been resolved and were almost accusatory that I hadn’t even reported it to anyone earlier in the day. They could only say that engineering had received the request. Luckily when I got to my room the door opened. No one ever addressed this with me or apologized for the inconvenience. A dead key reader is understandable. Their response was not. I spoke to at least 4 different people at reception about this. It should have been handled better.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Excellent emplacement à FiDi, en face du mémorial du 11 septembre et à proximité de nombreuses lignes de métro ; beaucoup apprécient l'atmosphère plus calme du centre-ville. Les travaux en cours à proximité de l'entrée affectent parfois l'aspect extérieur et l'accès.
Avis de voyageur à ce sujet
10
Katharine
16 mars 2025
·
A séjourné 1 nuit
Excellent location to the WTC and FiDi
Excellent location to the WTC and FiDi
10
Melissa
5 nov. 2024
·
A séjourné 3 nuits
I rarely stay downtown, but when I drive into the city, I need an easy commute with simple parking options. This hotel fits the bill. Easy access to the 1 to get uptown for a few shows and exceptional walking in Battery Park around the Village and SOHO. Clean and neat rooms that were fairly spacious by NYC standards. We scored a corner room with floor to ceiling windows which was a real bonus. Staff was friendly and accommodating. Highly recommend!
I rarely stay downtown, but when I drive into the city, I need an easy commute with simple parking options. This hotel fits the bill. Easy access to the 1 to get uptown for a few shows and exceptional walking in Battery Park around the Village and SOHO. Clean and neat rooms that were fairly spacious by NYC standards. We scored a corner room with floor to ceiling windows which was a real bonus. Staff was friendly and accommodating. Highly recommend!
10
Jeannie
28 juin 2025
·
A séjourné 5 nuits
Great place, very close to 911 memorial and museum. Subway also very close.
Great place, very close to 911 memorial and museum. Subway also very close.
10
Jim
27 juin 2025
·
A séjourné 2 nuits
Conveniently located to the 9/11 memorial, walking distance to battery park, and short walk to subways
Conveniently located to the 9/11 memorial, walking distance to battery park, and short walk to subways
10
Julia
7 nov. 2024
·
A séjourné 2 nuits
Staff was super helpful, location was surprisingly quiet for NYC (I couldn't hear street noise at night) but still very walkable and easy to get on the train to the rest of the city.
Staff was super helpful, location was surprisingly quiet for NYC (I couldn't hear street noise at night) but still very walkable and easy to get on the train to the rest of the city.
10
Marvin
7 sept. 2025
·
A séjourné 2 nuits
First time staying at The Cloud. World Trade Center literally one block from hotel. Hotel set in heart of financial district. Would definitely stay again!
First time staying at The Cloud. World Trade Center literally one block from hotel. Hotel set in heart of financial district. Would definitely stay again!
10
Donna
12 oct. 2024
·
A séjourné 1 nuit
One block to the World Trade Center Memorial!
One block to the World Trade Center Memorial!
8
Nadeje
11 févr. 2025
·
A séjourné 3 nuits
Property was fine and room was nice. Construction happening next to building. Deli attached to the restaurant is mid and overpriced . Things around opened late kinda and transport available via trains everywhere.
Property was fine and room was nice. Construction happening next to building. Deli attached to the restaurant is mid and overpriced . Things around opened late kinda and transport available via trains everywhere.
10
Robert
28 oct. 2023
·
A séjourné 3 nuits
Great location - right near the 9/11 memorial and walking distance to Wallstreet and other areas in lower Manhattan. Definitely recommend!
Great location - right near the 9/11 memorial and walking distance to Wallstreet and other areas in lower Manhattan. Definitely recommend!
10
Diego
12 oct. 2025
·
A séjourné 2 nuits
The hotel is located close to several train stations, the World Trade Center, and enjoyable restaurants
The hotel is located close to several train stations, the World Trade Center, and enjoyable restaurants
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les options sur place comprennent un café/traiteur et le bar/lounge du sixième étage ; plusieurs clients ont apprécié les boissons et certains petits-déjeuners. Cependant, la qualité, le rapport qualité-prix et la rapidité du petit-déjeuner sont inconstants, et le choix de nourriture peut être limité.
Avis de voyageur à ce sujet
10
Kinetha
15 déc. 2025
·
A séjourné 2 nuits
The room was very comfortable and the view was incredible. Quiet area, staff was very nice. My only reason for rating this hotel 4 stars is the deli. The cafe/deli was not good. Everything took very long to come to the table, and the breakfast wasn’t good. The staff there were kind but the service was extremely slow. Next time I would take the walk to a local spot.
The room was very comfortable and the view was incredible. Quiet area, staff was very nice. My only reason for rating this hotel 4 stars is the deli. The cafe/deli was not good. Everything took very long to come to the table, and the breakfast wasn’t good. The staff there were kind but the service was extremely slow. Next time I would take the walk to a local spot.
10
William
23 déc. 2024
·
A séjourné 1 nuit
Welcoming and friendly staff, clean, comfortable, upscale amenities; The connected restaurant was the perfect breakfast spot.
Welcoming and friendly staff, clean, comfortable, upscale amenities; The connected restaurant was the perfect breakfast spot.
6
Travis
11 nov. 2024
·
A séjourné 3 nuits
Overall this property was a good stay. I would not recommend the breakfast in the hotel. Very expensive for cereal and pastries. Support a local business next door.
Overall this property was a good stay. I would not recommend the breakfast in the hotel. Very expensive for cereal and pastries. Support a local business next door.
8
Violeta
1 juil. 2024
·
A séjourné 1 nuit
The property was amazing. The cleanliness was good. The convenience of the location was perfect. The only opportunity was the rooftop bar did not have any food selection, very limited appetizer selection, and drink selections. Decided to go out and spend the money somewhere else
The property was amazing. The cleanliness was good. The convenience of the location was perfect. The only opportunity was the rooftop bar did not have any food selection, very limited appetizer selection, and drink selections. Decided to go out and spend the money somewhere else
8
Bernadette
11 nov. 2024
·
A séjourné 3 nuits
A good priced hotel with a great view but no frills. Room was compact but larger than other hotels in the area. Bathroom good size with great water pressure. Cooling/heating is very efficient but very noisy. Shout out to the deli downstairs that doesn’t have a presence on their website - it’s a perfect coffee joint and bar. The Bar on 6th floor also great with great service.
A good priced hotel with a great view but no frills. Room was compact but larger than other hotels in the area. Bathroom good size with great water pressure. Cooling/heating is very efficient but very noisy. Shout out to the deli downstairs that doesn’t have a presence on their website - it’s a perfect coffee joint and bar. The Bar on 6th floor also great with great service.
8
James
10 déc. 2024
·
A séjourné 1 nuit
The entry and lobby reeked of pot. Across the street from 9/11 memorial. Good downtown location. Check in was slow. Deli food was good. Clean and modern room.
The entry and lobby reeked of pot. Across the street from 9/11 memorial. Good downtown location. Check in was slow. Deli food was good. Clean and modern room.
6
Ashley
8 mars 2024
·
A séjourné 1 nuit
Property didn’t have a good breakfast assortment for the expensive price. Eggs were watery, runny, and cold. For 25 dollars a head I expected a breakfast to have better options and quality.
Property didn’t have a good breakfast assortment for the expensive price. Eggs were watery, runny, and cold. For 25 dollars a head I expected a breakfast to have better options and quality.
10
Fernando
25 nov. 2024
·
A séjourné 1 nuit
I thought the place was great. Our room had a beautiful view of the city, and without a doubt, it has been one of the best hotels I’ve stayed at. The breakfast, which costs $25, is definitely worth it for the wide variety of food they offer. I was surprised that it had a more European than American style, but it was still very enjoyable. The stay and the staff were wonderful, and without hesitation, I would return to this place.
I thought the place was great. Our room had a beautiful view of the city, and without a doubt, it has been one of the best hotels I’ve stayed at. The breakfast, which costs $25, is definitely worth it for the wide variety of food they offer. I was surprised that it had a more European than American style, but it was still very enjoyable. The stay and the staff were wonderful, and without hesitation, I would return to this place.
8
Phoebe
26 mai 2024
·
A séjourné 1 nuit
Great place to stay in battery park. It’s just a walk to the ferry, ground zero and to Brookfield Mall. The staff are friendly and nice. The room is clean. Breakfast had a lot of options. I can highly recommend this hotel.
Great place to stay in battery park. It’s just a walk to the ferry, ground zero and to Brookfield Mall. The staff are friendly and nice. The room is clean. Breakfast had a lot of options. I can highly recommend this hotel.
10
Joanna
27 août 2024
·
A séjourné 5 nuits
We enjoyed our stay, but we were charged $26 for a bagel on the 6th floor. I didn’t think that was fair, as I thought it was complimentary with our room, because no prices were posted. We got to the area 15 minutes before they closed, so we couldn’t even enjoy the view.
We enjoyed our stay, but we were charged $26 for a bagel on the 6th floor. I didn’t think that was fair, as I thought it was complimentary with our room, because no prices were posted. We got to the area 15 minutes before they closed, so we couldn’t even enjoy the view.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Laurent
20 févr. 2026
·
A séjourné 2 nuits
petit souci d'ascenseurs mais l'hôtel est idéalement situé et le personnel très sympathique
petit souci d'ascenseurs mais l'hôtel est idéalement situé et le personnel très sympathique
10
Karina
2 oct. 2025
·
A séjourné 1 nuit
Mon séjour a été très agréable. La chambre était propre, spacieuse et bien équipée, ce qui a rendu le séjour très confortable. Le personnel était accueillant et attentif, toujours disponible pour répondre à nos besoins avec le sourire. La vue sur l’océan depuis la chambre était tout simplement magnifique, un vrai plaisir chaque matin. J’ai également profité du spa, qui offre une atmosphère relaxante et des soins de qualité. Une expérience reposante et dépaysante que je recommande vivement.
Mon séjour a été très agréable. La chambre était propre, spacieuse et bien équipée, ce qui a rendu le séjour très confortable. Le personnel était accueillant et attentif, toujours disponible pour répondre à nos besoins avec le sourire. La vue sur l’océan depuis la chambre était tout simplement magnifique, un vrai plaisir chaque matin. J’ai également profité du spa, qui offre une atmosphère relaxante et des soins de qualité. Une expérience reposante et dépaysante que je recommande vivement.
10
Rober
19 juin 2025
·
A séjourné 1 nuit
Bien
Bien
10
Pascal
18 mai 2025
·
A séjourné 5 nuits
Très bonne adresse pour visiter New York! Belle localisation proche du World Trade et de Battery Park! Personnel très sympathique ! Chambres confortables et literie agréable ! C’est propre , bien équipé!
Très bonne adresse pour visiter New York! Belle localisation proche du World Trade et de Battery Park! Personnel très sympathique ! Chambres confortables et literie agréable ! C’est propre , bien équipé!
10
bruno
26 avr. 2025
·
A séjourné 1 nuit
Personnel très accueillant. Chambre propre. Apres c est pas le quartier le plus touristique de New York.
Personnel très accueillant. Chambre propre. Apres c est pas le quartier le plus touristique de New York.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-15: 660.5203696730347USD
- 2026-09-16: 792.7864225222778USD
- 2026-09-17: 551.5171658253479USD
- 2026-09-18: 614.6457025786743USD
- 2026-09-19: 521.7884811046142USD
- 2026-09-20: 263.98623210443117USD
- 2026-09-21: 424.9884946563721USD
- 2026-09-22: 654.7741426556397USD
- 2026-09-23: NO DATA
- 2026-09-24: 623.5162718234253USD
- 2026-09-25: 462.1969162695923USD
- 2026-09-26: 427.6582711322937USD
- 2026-09-27: 328.44283808084106USD
- 2026-09-28: 331.5004350152893USD
- 2026-09-29: 611.0885379186401USD
- 2026-09-30: 497.5404518451233USD
- 2026-10-01: 358.46652008084106USD
- 2026-10-02: 386.60142306079103USD
- 2026-10-03: 498.8800094343567USD
- 2026-10-04: 236.3400075704956USD
- 2026-10-05: 569.2688411905518USD
- 2026-10-06: 718.354848814087USD
- 2026-10-07: 574.562863562439USD
- 2026-10-08: 433.28503323788453USD
- 2026-10-09: 455.423467212616USD
- 2026-10-10: 676.7373614263917USD
- 2026-10-11: 363.8185481296692USD
- 2026-10-12: 366.8697313136902USD
- 2026-10-13: 589.6993850515137USD
- 2026-10-14: 574.562863562439USD
- 2026-10-15: 438.32419713125614USD
- 2026-10-16: 498.8800094343567USD
- 2026-10-17: 559.437090391388USD
- 2026-10-18: 312.6790729442139USD
- 2026-10-19: 458.47461515625USD
- 2026-10-20: 498.8800094343567USD
- 2026-10-21: 220.14384288583375USD
- 2026-10-22: 440.9179248521118USD
- 2026-10-23: 412.6671514798279USD
- 2026-10-24: 498.8800094343567USD
- 2026-10-25: 238.62088875608828USD
- 2026-10-26: 398.93192873794555USD
- 2026-10-27: 498.8800094343567USD
- 2026-10-28: 386.717293453125USD
- 2026-10-29: 373.73233854968265USD
- 2026-10-30: 547.3256741999817USD
- 2026-10-31: 547.3256741999817USD
- 2026-11-01: 292.7448370730438USD
- 2026-11-02: 343.9709859902344USD
- 2026-11-03: 308.857640622345USD
- 2026-11-04: 389.76844139675904USD
- 2026-11-05: 305.79644916842653USD
- 2026-11-06: 326.41433092648316USD
- 2026-11-07: 318.01111969363404USD
- 2026-11-08: 223.35507028724672USD
- 2026-11-09: 285.9489046491852USD
- 2026-11-10: 335.5678099977722USD
- 2026-11-11: 353.8847764102478USD
- 2026-11-12: 285.9489046491852USD
- 2026-11-13: 347.0221691742554USD
- 2026-11-14: 319.527724986969USD
- 2026-11-15: 237.09029302912904USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un détecteur de fumée
- L'hébergement est gratuit pour un enfant âgé de 12 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- Si vous souhaitez amener votre animal de compagnie, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation. Les animaux de compagnie font l'objet d'un supplément (voir section « Frais »).
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités de départ sans contact disponibles.
- Le petit déjeuner préparé sur commande coûte entre 24.50 USD et 24.50 USD environ par adulte et entre 12.25 USD et 24.50 USD environ par enfant.
- Animaux de compagnie : 30.00 USD par animal et par nuit
- Les animaux d'assistance ne sont soumis à aucuns frais.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Restaurant
Chambres non-fumeurs
Ménage
Musique live
Consigne à bagage
Formalités d'arrivée/Départ express
Services
Ménage
Consigne à bagage
Formalités d'arrivée/Départ express
24-Hour Front Desk
Concierge Services
Connexion Internet
Wi-fi gratuit
Général
Restaurant
Chambres non-fumeurs
Wheelchair Accessible (Limited)
Activités
Musique live
Terrasse