Hyatt Regency Buffalo

Hjälpsam och trevlig personal. Fint och rent rum. Nära till spårvagn utanför hotellet.

Medelmåttigt, dåliga sängar och städning endast var fjärde dag.

4/5

Seemed like a nice hotel.

Room was clean which is the most important thing to me. Staff tried in every way to be helpful. There are a couple suggestions: 1. Desk in room needs lamp, preferably with outlets built into it. 2. Full body mirror outside of bathroom needed lighting. Mirror in daughters' room also was placed on a wall that lacked lighting. 3. On a sold out weekend, one of the elevators wasn't operating, causing very long, and very inconvenient waits. 4. The hotel drop-off semi-circle at entrance was a blocked mess, by cars, by valet parked cars, and by buses. And it was pouring rain! This situation needed hotel staff to take charge, to direct the traffic jam, because it caused patrons an long wait to unload luggage or to seek parking off site, then drag their luggage through the drenching rain.