Name: SureStay Hotel by Best Western Williams - Grand Canyon
Address: 800 E Route 66, Williams, Arizona, US
Price range: 60 $–153 $ per night
Rating: 6.87

Was Gäste sagen

Bewertungen zum SureStay Hotel by Best Western Williams - Grand Canyon beschreiben ein älteres, preisgünstiges Motel mit sehr gemischten Erfahrungen: Die Sauberkeit variiert stark, die Zimmer sind klein und veraltet und Annehmlichkeiten wie das Frühstück und der Pool können enttäuschen.

Die Zimmer werden oft als kompakt mit lauten oder alternden Klimaanlagen und dünnen Wänden beschrieben, obwohl die Betten oft bequem sind. Das Feedback zum Service ist gemischt, von freundlichem, entgegenkommendem Personal bis hin zu Berichten über Unfreundlichkeit, unpersönlichen Check-in am Kiosk und mangelnde Reaktionsfähigkeit; auch der TV-Service und die Verkaufsautomaten führten zu Frustration. Die Lage ist günstig für Bearizona und die Innenstadt von Williams und generell ruhig. Erwarten Sie einen unkomplizierten Aufenthalt mit Kompromissen zwischen Preis und Beständigkeit.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen sind begrenzt und der Außenpool wird häufig als geschlossen, schmutzig oder schlecht gewartet beschrieben; viele Gäste stellten außerdem leere oder nur Bargeld akzeptierende Verkaufsautomaten und das Fehlen eines Aufzugs fest.

Ähnliche Gästebewertungen

2

Nick

24. März 2024

·

Aufenthalt für eine Nacht

Pool was not open. Pool was the only reason this hotel was booked. Trains passing by at all hours made it difficult to sleep. Flushing toilets and lostening to the uostairs rooms walk around all night did notnhelp either.

4

Robert

18. Sept. 2023

·

Aufenthalt für eine Nacht

The front desk worker was good the building is old the rooms are out dated the pool is closed this is my one and only time I’m staying here

2

Makenna

22. Juli 2023

·

Aufenthalt für eine Nacht

Breakfast consisted of cereal and pre packaged muffins. Nothing more. Everyone was nice however there are no amenities at all. Even the vending machine was cash only. For the price I do not recommend. We several moths flying around our room all night and the AC would not work at all. Our room was so hot. The AC was also so LOUD. Unless you are paying $60 a night it is not worth it.

6

Kevin

25. Juli 2025

·

Aufenthalt für eine Nacht

There was dog food on the ground in our room and the pool was green

6

Tara

19. Juli 2024

·

Aufenthalt für 2 Nächte

The hotel wasn't that bad. There were only 2 things that really stick out and 1 was out of there control. The pool, my kids went swimming in it for about 2.2 seconds and came back inside, although it looked clean and clear it smelled like sewage. Im not sure if its hard water or what but it was pretty gross smell. And the other was a power outage for hours. We were told another hour it should be back on so we went for dinner, came back still no power so we found another hotel for the night. The staff were very good about it though and they did refund our 2 rooms for our last night. The continental breakfast is very good, and the staff are very friendly and knowledgeable of the area. For a small town williams has a lot to offer.

8

John

29. Juli 2024

·

Aufenthalt für 2 Nächte

Check in was very good and we were given good advice on a number of things. Rooms were clean and tidy and the bed were comfortable. WiFi was good in the room. Breakfast was very good. Only slight problem was the grandchildren wouldn't go in the pool as they said it had algae in it, I believe it was the paint flaking off.

6

Kathryn

8. Juni 2025

·

Aufenthalt für eine Nacht

Didn’t feel like we received good value for the money we spent. Pool is outside and not heated. Breakfast was sparse without much choice. Room a/c was noisy and refrigerator and microwave sat on floor.

4

Juan

23. Juni 2023

·

Aufenthalt für eine Nacht

The guy at the front desk was having an issue with my key card so I had to wait for a while. He finally gives it to me and when I try to use it, it didn’t work. I had to go back down the stairs and get another key. There is no elevator. The bathroom was dirty. There was hair everywhere and the toilet was dirty. The air conditioner was loud and would wake me up when it would turn on. The breakfast sucked. Not much available.

6

Melody

21. Mai 2024

·

Aufenthalt für eine Nacht

Advertise the pool and a hot tub. The hot tub was nonexistent. The pool had no water breakfast was supposed to be from 7 to 9 went down at 8 o’clock. There was no breakfast left.

6

Michele

30. Juli 2025

·

Aufenthalt für eine Nacht

The pool needed cleaning. The front desk you had to ring the bell and wait. We were greated with a smile when the person was friendly. It was odd that every time we went to the front desk we had to ring the bell. Not a great breakfast to offer so we head out early to get breakfast on the road.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Die Sauberkeit ist uneinheitlich, es gibt mehrere Berichte über schmutzige Badezimmer, Haare, Flecken und anhaltende Gerüche, aber andere Gäste fanden die Zimmer sauber.

Ähnliche Gästebewertungen

4

Brandi

27. Juni 2024

·

Aufenthalt für eine Nacht

Needed a place to stay for the night before heading to the Grand Canyon in the morning. While the front desk staff was friendly, the room left a lot to be desired. VERY small, quite possibly the smallest room I’ve ever stayed in. Barely had room to open our suit cases and move about. On top of that, the room was dirty. Found popcorn behind the chair, #2 stains in the toilet, hairs that weren’t ours throughout the room. Very out dated. After traveling for 8+ hours, we just got to sleep and left asap.

10

jazmin

3. Apr. 2024

·

Aufenthalt für eine Nacht

The sheets had stains. The toilet was dirty. However, the staff was very friendly and helpful. We were there for only one night, therefore I didn’t bother to complain about it.

4

Kayley

8. Aug. 2023

·

Aufenthalt für eine Nacht

Updated room but not clean at all. Top layer had been cleaned but the floor was disgusting and hair was in the sheets

2

Lehi

25. Sept. 2025

·

Aufenthalt für eine Nacht

We booked for 2 queen beds and were told that our room was out of service due to a leak and that they would "upgrade us to a room with 2 Double(Full) beds with no charge to us" as if we were suppose to be charge to get a downgraded room with smaller beds. I was being reasonable and I told them eventually that we were OK with the room since we were really tired( I swear they take advantage of this since they know the hassle it is to find another place). We went inside our room and everything seemed normal until we got inside the bathroom. There was hair everywhere in the shower from the previous stay. Used bottles of body wash/shampoo that were spilled over. There was 1 body towel that was dirty and 2 face towels that looked clean but did not trust. We were disappointed beyond believe. Showers were a pass that night for us unfortunately. In the morning we went to their continental breakfast and it was beyond mediocre. They had milk and cereal and bread. That's it! Couldn't believe my eyes that they would call that breakfast. We had a slice of bread and were out of there. We are not the type of people to leave bad reviews but this past our threshold. We wouldn't want anybody else to go through this. They have plenty of areas for improvement. Hope the owner takes this review to heart and improves in the areas necessary to stay in business.

4

Riona

13. Juni 2025

·

Aufenthalt für eine Nacht

There was a terrible smell in the corridor, like uncleaned men's toilet. Hair in the bathtub. Old towels, supposed to be white but grey and had stains.

2

Ashley

28. Dez. 2022

·

Aufenthalt für 19.344 Nächte

Room was not cleaned. Dirty bedding with used toothpick on sheet, food left in fridge, bloody snot on towel in bathroom, used bandaid on floor, hair all over bathroom, hole in the wall, couldn’t open the door all the way. Complained to office, was told I had to go through Expedia. Contacted Expedia and was told the managers response was “costumer didn’t cancel in time” which makes no sense. I’m frustrated that the motel wouldn’t communicate with me directly and Expedia easily excepted their response for no refund. I should not have paid for a dirty, used room.

2

Jose

18. Okt. 2025

·

Aufenthalt für 2 Nächte

Super dirty room, the cards were lacquered on the second day, the shower was dirty and smelly, and when we spoke to the manager he only said it was a 2-star hotel, it was the worst experience, I do not recommend it, please think before renting here,

2

Kelly

28. Sept. 2025

·

Aufenthalt für eine Nacht

At first you think it’s ok. However, they obviously don’t clean well. I found a USED CONDOM on my floor by my bed. The tables had glass marks on them. Bathroom floor wasn’t swept or mopped. Seriously though, a USED CONDOM though was missed! Disgusting!!!

10

Claribel

21. Okt. 2025

·

Aufenthalt für eine Nacht

Clean room, comfortable beds, good coffee

4

Sylvie

2. Okt. 2024

·

Aufenthalt für eine Nacht

We only stayed one night, and it was plenty. The room was outdated and not really clean (carpets stained and dirty, dust on bed frame, bathtub and sink all yellow from age, faucets and showehead had not been cleaned for a while). The continental breakfast was very small and not much choice. Also the pool was dirty and would not have gone for a swim. On a positive note the beds were confortable and staff was nice. Because of cleanliness I would not stay here again.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind oft klein und veraltet, mit dünnen Wänden und lauten oder unzuverlässigen Klimaanlagen; der TV-Service funktionierte ebenfalls nicht oder es fehlten Kanäle bei mehreren Aufenthalten. Viele Gäste stellten dennoch bequeme Betten fest.

Ähnliche Gästebewertungen

6

Vinod

2. Jan. 2024

·

Aufenthalt für eine Nacht

Terribly noisy AC.

4

Jacqueline

20. Mai 2025

·

Aufenthalt für eine Nacht

Old, not renovated in ages. Everything is run down. Noisy air conditioning. The bathroom is beyond basic. Tawles are paper thin.

6

Sara

19. Nov. 2024

·

Aufenthalt für eine Nacht

they only had 3 beds upstairs, with no elevators, my wife has very bad knees and really can't walk upstairs TV had, no local channels to watch football. coffee maker in the room did not work

6

Jane

20. Sept. 2024

·

Aufenthalt für eine Nacht

Room was a little noisy from the person on the second floor above me. Could hear them walking around

6

Jay

20. Okt. 2024

·

Aufenthalt für 2 Nächte

I wouldn’t describe the hotel as dirty, but it also wasn’t the cleanest. Our kids loved that they had free breakfast and it was conveniently located for our trip to the Grand Canyon. The only real negative was the noise from the upstairs guests. There are two floors to this hotel and it felt like the people upstairs were going to come through the floor at any moment by simply walking around.

2

Joshua

6. Juni 2023

·

Aufenthalt für eine Nacht

Booked this property to join family who were on vacation. Needless to say, none of my family will be staying at a BW again. This was clearly a dilapidated old motel they slapped half a coat of paint on and reopened. The pool was empty and resembled a health hazard. There were giant dead bugs in the bathroom. Wiring from lights in the bathroom directly above the shower were exposed. TVs don’t work, and when my dad asked them about it, they said they “just don’t work”. Beds were small and uncomfortable.

6

Frank

16. Apr. 2025

·

Aufenthalt für eine Nacht

Room was very small. I booked a King bed but pretty sure I was given a Queen. Obviously an older hotel, but it was quaint and clean. Bed was comfortable. Breakfast was standard Best Western

6

katherine

27. Nov. 2023

·

Aufenthalt für eine Nacht

no network TV....no grab bars in the tub...no luggage rack

6

Kathryn

8. Juni 2025

·

Aufenthalt für eine Nacht

Didn’t feel like we received good value for the money we spent. Pool is outside and not heated. Breakfast was sparse without much choice. Room a/c was noisy and refrigerator and microwave sat on floor.

10

Marianne

12. Sept. 2024

·

Aufenthalt für 3 Nächte

Bed & linens were amazing! Most comfortable I've felt in a long time traveling. Little breakfast area was clean, well stocked and comfortable. Room & shower was very good. Nice amenities.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Der Service ist gemischt: viele Gäste loben freundliches, hilfsbereites Personal, während andere über Unfreundlichkeit, langsamen oder unpersönlichen Check-in und mangelnde Reaktionsfähigkeit berichten.

Ähnliche Gästebewertungen

2

Espree

27. Dez. 2024

·

Aufenthalt für eine Nacht

Not only was the front desk woman absolutely RUDE!!! She was so bothered she had to get up and bring my 3 children towels to shower for breakfast. Had the WORST attitude refilling the breakfast items for folks - just downright UNPLEASANT!!! Plus I paid for my room on Expedia and was still charged $100 for “incidentals” that DID NOT occur!!!! I want my money back!!!! HORRIBLE EXPERIENCE!!!!!

6

Tim

30. Juni 2024

·

Aufenthalt für 3 Nächte

We stayed there 3 nights . Up early and NO BREAKFAST. Because you only serve from 7 am till 9 am. What a waste of my money there. Your cleaning lady which I never was able to meet did a good job every morning. That is all good I can say about our stay. Your front desk was lazy and very uninformed about the area. I ask the population of Williams Az and her response was “ I don’t know and I don’t care” Yes not friendly

8

Michael

19. Aug. 2025

·

Aufenthalt für eine Nacht

Courteous. Knowledgeable staff.

2

David

31. Mai 2023

·

Aufenthalt für eine Nacht

When I got there to check in the receptionist was on the phone talking someone the phone about how to use an app. She didn't acknowledge me for 15 minutes and another 10 to actually check me in. The pool was disgusting (see pictures)The breakfast supposed to be open at 7 and people were waiting and when we left at 8 it still wasn't open. This hotel was worse than the worst motel 6 ever. Especially for the price

6

Pat

7. Aug. 2025

·

Aufenthalt für eine Nacht

The check-in was impersonal and poor - had a McDonalds type screen with person from out of state to deal with ( even tho man at desk) and had to insert credit card and drivers license into machine. Printed out small receipt and room card. Card wouldn’t work and desk clerk had hard time reprogramming. Requested hard copy of bill, but said I’d have to get it from Expedia, they couldn’t provide another, No easy access to room, no luggage racks - desk person offered dirty laundry cart to get luggage to room ( although he did offer to assist) Room was very small, no closet or place to hang clothes. AC was very noisy, but worked well to cool room. On first floor, could hear people walking in room above us. Bathroom was small, tub was stained, but nice amenities. Room appeared to have been recently painted and mostly new furniture. Bed was clean and comfortable, linen looked brand new. Breakfast room very small, coffee machine was empty and pancake machine was empty. Desk guy refilled both, but stated “They don’t know how to work it” to co worker. All in all, bed was comfortable, location was good. But with all the other things, I’d pass it by.

2

Allie

27. März 2025

·

Aufenthalt für eine Nacht

The man who checked us in and out was utterly unprofessional and rude. He treated us like children and got genuinely angry at us, it was very rude. We were 3 minutes late to check out and he showed up at our door and pointed to his watch then proceeded to lecture about being late for check out as we were packing our bags. When we arrived, he was mad that we missed a phone call and were checking in at 12:30am (we were driving all day to get there) and was just overall not impressed from the jump. Will DEFINITELY not stay here again.

10

Gary

25. Mai 2025

·

Aufenthalt für 3 Nächte

Location and the room was perfect. The front desk people were very helpful and nice.

8

Daniel

1. Apr. 2024

·

Aufenthalt für eine Nacht

The staff was wonderful and very accommodating. Could have had more fruit for the continental breakfast but the rest of the breakfast was good. It snowed six inches overnight and the staff allowed all of the guests to use their snow scrapers. Carpet could use some updating. Beds were comfortable and area was safe.

10

Becky

4. Feb. 2024

·

Aufenthalt für eine Nacht

Very clean lobby and room. No odor. Staff helpful and responsive. I would stay here again.

10

yu

25. Juni 2024

·

Aufenthalt für eine Nacht

The staffs were very nice.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Die Lage ist günstig für Bearizona, das Gebiet des Grand Canyon und die Route 66, etwas außerhalb der Innenstadt und generell ruhig, aber Sie müssen fahren, um Lebensmittel und Geschäfte zu erreichen.

Ähnliche Gästebewertungen

8

Lina

16. März 2024

·

Aufenthalt für eine Nacht

Convent place to stay while visiting Grand Canyon

10

Andrew

18. Mai 2024

·

Aufenthalt für eine Nacht

The fact it is out of town makes it nice and quiet. Great room and clean property. The only problem was a lack of seating for breakfast as there were limited places but breakfast itself was good. But certainly recommended.

8

Michael Ray

3. Mai 2024

·

Aufenthalt für eine Nacht

Nice and quiet not far from the little town very pleasant

10

Marc

6. Juli 2024

·

Aufenthalt für eine Nacht

Great location to visit Williams and Bearizona Kind reception staff Nice little pool

10

Lisa

21. Okt. 2024

·

We liked the fact we were close enough to downtown, but not in the middle of it all. The staff was very friendly and considerate. The room was comfortable and clean. The only thing I wish we had access to was local news. The Dish channels were merely for entertainment, and we would have liked to be more in touch with the outside world.

8

Melvina

14. März 2024

·

Aufenthalt für eine Nacht

Very close to Bearizona

8

Cindy

25. Apr. 2025

·

Aufenthalt für eine Nacht

Easy check-in and out. Location to the stores and restaurants just a couple of minutes away.

8

Gonzalo

8. Dez. 2023

·

The hotel is pretty simple..looks clean and is in a good location.

6

MARIKO

15. Dez. 2024

·

Aufenthalt für eine Nacht

Convenient location right on I40.

8

john

9. Apr. 2024

·

Aufenthalt für 2 Nächte

Was ok for what you pay, breakfast good but not much sitting space, most seemed to take it back to rooms. Good location to get onto the road to grand canyon, technically on that road.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Die Qualität und Verfügbarkeit des Frühstücks sind uneinheitlich und reichen von warmen Optionen wie Pfannkuchen, Eiern und Wurst bis hin zu sehr begrenztem oder spätem Service; der Essbereich ist klein und kann überfüllt wirken.

Ähnliche Gästebewertungen

6

Madisyn

8. Juli 2025

·

Aufenthalt für 2 Nächte

Good room, breakfast terrible, go in town

8

Kathy

9. Sept. 2024

·

Aufenthalt für 2 Nächte

Definitely an older property, but the rooms were very clean and it was extremely quiet. No voice in the halls or hearing doors slamming. The breakfast was very good too (scrambled eggs & sausage).

10

Isidro

21. Juli 2025

·

Aufenthalt für 2 Nächte

Amazingly peaceful and quiet. They also have a pancake machine I wanted to leave town with!

10

David

5. Aug. 2025

·

Aufenthalt für 2 Nächte

Excellent bed, nice breakfast and staff all professional & Kind

2

Makenna

22. Juli 2023

·

Aufenthalt für eine Nacht

Breakfast consisted of cereal and pre packaged muffins. Nothing more. Everyone was nice however there are no amenities at all. Even the vending machine was cash only. For the price I do not recommend. We several moths flying around our room all night and the AC would not work at all. Our room was so hot. The AC was also so LOUD. Unless you are paying $60 a night it is not worth it.

8

Mark

27. Mai 2024

·

Aufenthalt für eine Nacht

Exactly what we expected from the hotel. Easy to find after returning from a day visit to the Grand Canyon. We missed breakfast as we had to get on the road before seven, so anyone that wants an early breakfast, you'll be out of luck. They open at seven and the area is locked until then.

6

Angela

1. Sept. 2024

·

Aufenthalt für eine Nacht

Average stay, we only stayed long enough to sleep and grab breakfast. Breakfast was a little less than mediocre, but it was included so it worked. Dining area was much too small to accomodate the number of guests however.

8

sivapoonkuntan

31. Dez. 2025

·

Aufenthalt für eine Nacht

limited breakfast

10

Dorris

4. Apr. 2024

·

Aufenthalt für 2 Nächte

Check in was pleasant. The man went out of his way to help me print my Grand Canyon pass. Much appreciation. Breakfast - pancakes, eggs, sausages, milk, cereal, toast, oatmeal, apple, juice, milk, coffee tea and yogurt. Room - clean, big flat TV, microwave and frig.

2

David

25. Juni 2023

·

Aufenthalt für 2 Nächte

was told after check in that there was no tv service available. breakfast is nothing more than pre-packaged food. way overpriced. keep looking, you will find something better.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	55 $
Februar	53 $
März	59 $
April	65 $
Mai	71 $
Juni	64 $
Juli	62 $
August	58 $
September	68 $
Oktober	100 $
November	66 $
Dezember	68 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $153	17 $153
18 $73	19 $74	20 $86	21 $86	22 $86	23 $123	24 $120
25 $86	26 $99	27 $102	28 $99	29 $100	30 $104	31 $114

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $78	2 $63	3 $62	4 $62	5 $62	6 $69	7 $69
8 $61	9 $60	10 $62	11 $62	12 $61	13 $68	14 $77
15 $61	16 $61	17 $62	18 $62	19 $61	20 $77	21 $81
22 $62	23 $61	24 $73	25 $71	26 $67	27 $108	28 $116
29 $76	30 $71

SureStay Hotel by Best Western Williams - Grand Canyon

Preise für SureStay Hotel by Best Western Williams - Grand Canyon

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Standardzimmer, 1 Queen-Bett, Nichtraucher, Kühlschrank und Mikrowelle

Standardzimmer, 1 King-Bett, Nichtraucher, Kühlschrank und Mikrowelle

Suite, Mehrere Betten, Nichtraucher, Kühlschrank und Mikrowelle

Standardzimmer, 1 Queen-Bett, barrierefrei, Kühlschrank und Mikrowelle

Standardzimmer, 2 Doppelbetten, Nichtraucher, Kühlschrank und Mikrowelle

Gästebewertungen zu SureStay Hotel by Best Western Williams - Grand Canyon

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