KONCEPT HOTEL Neue Horizonte

This Hotel aims to have no staff so the question above about staff is a bit difficult to answer. I was a little anxious about having to check in using the electronic communication. It turned out fine. The location was very good for our visit. There is an excellent bus service to the historic town. The area is very handy for going for lovely walks in natural settings. The room rather compact for two people, with one person hard against the wall. But otherwise, the facilities and room were excellent.

Connection too city center not great

Checkin was a pain... Although the entrance card was supposedly written correctly, only the fourth card worked at the door. The telephone hotline was really helpful and gave great support. New Horizons - you need to check all of your cards if they can actually open the programmed door! Everything else as expected. Very clean. A little expensive for the (very!) remote location.

No service, no help, terrible experience

This property has no humans so in order to check in you need a code which is supposed to be sent in an email The email was never sent to me so when I arrived I needed to wait and wait outside a locked door until finally someone on the phone answers.... not good at all. Then I am sleeping and do not disturb is on and cleaning come in at 8:30 am with no warning and come inside my room! Outrageous. I stayed here a few times before and it was not amazing but it was better then this experience. I think I deserve a refund for this Terrible stay.