Sonesta ES Suites Reno
120 $US
/nuit
Moyenne pour septembre
Prix pour Sonesta ES Suites Reno
Sélectionnez les dates pour voir les prix et les disponibilités
120 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Sonesta ES Suites Reno, les prix par nuit s'élèvent en moyenne à 93 $US pendant le mois le moins cher (décembre) et à 169 $US pendant le mois le plus cher (avril), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 97 $US |
| février | 104 $US |
| mars | 105 $US |
| avril | 169 $US |
| mai | 127 $US |
| juin | 125 $US |
| juillet | 122 $US |
| août | 126 $US |
| septembre | 120 $US |
| octobre | 115 $US |
| novembre | 95 $US |
| décembre | 93 $US |
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sept. · 120 $US
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Le plus cher : avril (env. 169 $US)
Le moins cher : décembre (env. 93 $US)
À propos de cet établissement
N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment un court de tennis extérieur et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel vous tr...
Équipements
N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment un court de tennis extérieur et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, une cheminée dans le hall et une aire de pique-nique.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, une réception ouverte 24 h/24 et un personnel polyglotte. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Un petit déjeuner en libre-service gratuit est servi en semaine de 06 h 30 à 08 h 30 et le week-end de 07 h 00 à 09 h 00.
Chambres
Passez un séjour comme il se doit dans une des 120 chambres de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une kitchenette avec un grand réfrigérateur/congélateur et une plaque de cuisson. Une télévision LCD 40 pouces avec chaînes par câble assure votre divertissement et l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les équipements et services offerts par l'hébergement comprennent un bureau et un coin salon séparé, mais aussi un téléphone avec des appels locaux gratuits.
Emplacement
Profitant d'un bel emplacement à Reno, Sonesta ES Suites Reno se situe dans le quartier des affaires, à moins de 10 minutes en voiture de Reno-Sparks Convention Center et de Atlantis Casino. Cet hôtel se trouve à 8,5 km de Peppermill et à 11 km de Grand Sierra Resort Casino.
À proximité
Need 2 Speed(2.4 miles)
Wolf Run Golf Club(3 miles)
Meadowood Mall (centre commercial)(3.4 miles)
Cinemark Century Summit Sierra(3.4 miles)
Nevada Health Facilities Edu(3.5 miles)
The Summit Reno(3.5 miles)
Bartley Ranch Park(3.7 miles)
Reno-Sparks Convention Center(4.2 miles)
Atlantis Casino(4.4 miles)
LakeRidge Golf Course(5.2 miles)
Peppermill(5.3 miles)
Virginia Lake Park(5.5 miles)
Virginia Lake Dog Park(5.6 miles)
ArrowCreek Golf Course(5.8 miles)
Washoe County Golf Course(5.8 miles)
Aéroport international de Reno-Tahoe (RNO)(6.3 miles)
Aéroport de Truckee Tahoe (TKF)(42.1 miles)
Parking
Piscine
Chambres non-fumeurs
Nettoyage à sec
Courts de tennis
Salle de banquet
Emplacement
9845 Gateway Drive, Reno, Nevada, États-Unis d’Amérique
Need 2 Speed (2.4 miles)
Wolf Run Golf Club (3 miles)
Meadowood Mall (centre commercial) (3.4 miles)
Cinemark Century Summit Sierra (3.4 miles)
Nevada Health Facilities Edu (3.5 miles)
The Summit Reno (3.5 miles)
Avis des voyageurs sur Sonesta ES Suites Reno
7.3
Bien
Basé sur 1 005 avis vérifiés
Qui séjourne ici ?
Affaires
20%
Couples
19%
Familles
42%
Groupes
10%
Solo
5%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les commentaires sur le Sonesta ES Suites Reno décrivent des suites spacieuses de type appartement et un emplacement pratique au sud de Reno, mais des plaintes récurrentes soulignent une propreté incohérente, des problèmes d'entretien et un service inégal, allant de courtois à unresponsive, avec un enregistrement parfois long ou problématique.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les commentaires sur le Sonesta ES Suites Reno décrivent des suites spacieuses de type appartement et un emplacement pratique au sud de Reno, mais des plaintes récurrentes soulignent une propreté incohérente, des problèmes d'entretien et un service inégal, allant de courtois à unresponsive, avec un enregistrement parfois long ou problématique.
Les suites sont spacieuses, avec des cuisines et souvent des lits confortables, mais des canapés-lits, une faible pression d'eau, des nuisances sonores et des climatiseurs ou téléviseurs défectueux sont signalés par plusieurs clients. Les fermetures de la piscine et du jacuzzi, les portes d'entrée ou le matériel de sport cassés, ainsi que de petits frais de parking payants reviennent souvent, bien que certains apprécient les foyers et les sièges extérieurs. Les commentaires sur le petit-déjeuner sont mitigés, allant d'une bonne variété à un service limité ou mal approvisionné, parfois indisponible en raison d'une maintenance. Attendez-vous à un bon rapport qualité-prix et à de l'espace, mais à un entretien et un service variables.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Beaucoup signalent que la piscine et le jacuzzi sont fermés ou non chauffés ; certains équipements de sport et les portes d'entrée de l'immeuble ne fonctionnent pas. Les foyers et barbecues extérieurs sont appréciés, et il y a des frais de stationnement quotidiens minimes.
Avis de voyageur à ce sujet
10
Veronica
29 sept. 2025
·
A séjourné 2 nuits
Great hotel to stay at, clean, staff were very friendly and helpful! Love that it has a huge patio with bbq grill right by the pool. Parking was very convenient and the room was spacious and very nice. I will definitely stay here again.
Great hotel to stay at, clean, staff were very friendly and helpful! Love that it has a huge patio with bbq grill right by the pool. Parking was very convenient and the room was spacious and very nice. I will definitely stay here again.
8
Randy
3 sept. 2024
·
A séjourné 3 nuits
Jacuzzi was down, cones are on the fire pit. No barbecue island. Overgrown the grass. The room was clean for the most part. The female staff at reception were super and welcoming and not accommodating for early check-in.
Jacuzzi was down, cones are on the fire pit. No barbecue island. Overgrown the grass. The room was clean for the most part. The female staff at reception were super and welcoming and not accommodating for early check-in.
4
len
24 mars 2025
·
A séjourné 7 nuits
Rooms are tired looking. Most of equipment in fitness room does not work. Breakfast offerings are limited.
Rooms are tired looking. Most of equipment in fitness room does not work. Breakfast offerings are limited.
10
Tamera
22 août 2023
·
A séjourné 2 nuits
The staff was very friendly and helpful. Breakfast was well stocked and a good variety. The rooms are in separate buildings from the main check in area and unfortunately the hot tub was not in operation. But it was a pleasant stay!
The staff was very friendly and helpful. Breakfast was well stocked and a good variety. The rooms are in separate buildings from the main check in area and unfortunately the hot tub was not in operation. But it was a pleasant stay!
10
David
25 mars 2025
·
A séjourné 6 nuits
Everything was AWESOME except having to pay for parking of all things in this south reno location was the most absurd thing i ever heard !!!!!
Everything was AWESOME except having to pay for parking of all things in this south reno location was the most absurd thing i ever heard !!!!!
8
lincoln
28 juil. 2023
·
A séjourné 7 nuits
Facility upkeep not great Outdoor spa/hot tub inoperable Nice rooms
Facility upkeep not great Outdoor spa/hot tub inoperable Nice rooms
2
Seanna
24 juin 2024
·
A séjourné 4 nuits
I was extremely disappointed in the stay here the pool was closed down and they said they're going to fill it in with dirt and that's one of the reasons why I stayed there was for that amenity. And now they're taking it away and told me that the pool was up and running before I got there lied extremely upset about that went to the pool it was disgusting the whole place is run down customer service is terrible they're breakfast is repeat of everything they had the day before just okay Will not stay here again.
I was extremely disappointed in the stay here the pool was closed down and they said they're going to fill it in with dirt and that's one of the reasons why I stayed there was for that amenity. And now they're taking it away and told me that the pool was up and running before I got there lied extremely upset about that went to the pool it was disgusting the whole place is run down customer service is terrible they're breakfast is repeat of everything they had the day before just okay Will not stay here again.
6
Dana
29 mai 2024
·
A séjourné 3 nuits
The room was surprisingly large with a simple kitchen included (no oven). Nice and clean bit dark. Breakfast choices are really limited. Prepackaged muffins, cereal, porridge and some sad bananas. Near a good grocery store (Smiths across the street) though so able to get supplies. Pool was open and looked nice, but hottub is now permanently closed. Overall a decent stay and the staff is very friendly and helpful!
The room was surprisingly large with a simple kitchen included (no oven). Nice and clean bit dark. Breakfast choices are really limited. Prepackaged muffins, cereal, porridge and some sad bananas. Near a good grocery store (Smiths across the street) though so able to get supplies. Pool was open and looked nice, but hottub is now permanently closed. Overall a decent stay and the staff is very friendly and helpful!
8
Shaila
31 juil. 2024
·
A séjourné 1 nuit
The charge you extra money for parking your vehicle on their property. Absolutely ridiculous.The beds were too firm, I felt like I was sleeping on the floor. I didn't sleep well at all because of it. I woke up constantly sore. The room was clean and roomy. Check in was easy. Breakfast was great quality.
The charge you extra money for parking your vehicle on their property. Absolutely ridiculous.The beds were too firm, I felt like I was sleeping on the floor. I didn't sleep well at all because of it. I woke up constantly sore. The room was clean and roomy. Check in was easy. Breakfast was great quality.
4
Kevin
24 févr. 2025
·
A séjourné 2 nuits
Our room 120, the bedroom was adjacent to a non-functioning security door, banging loudly every time someone entered or exit. Sleep was poor quality due to this facilities problem. One would imagine a security issue like this would be fixed overnight. Nope. Anybody could just walk in off the street.
Our room 120, the bedroom was adjacent to a non-functioning security door, banging loudly every time someone entered or exit. Sleep was poor quality due to this facilities problem. One would imagine a security issue like this would be fixed overnight. Nope. Anybody could just walk in off the street.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est incohérente : de nombreux commentaires font état de sols et de moquettes sales, de déchets ou de vaisselle oubliés, de taches, d'odeurs et occasionnellement de parasites, tandis que d'autres ont trouvé les chambres propres.
Avis de voyageur à ce sujet
4
Steven
29 août 2025
·
A séjourné 3 nuits
Room was filthy. Carpet looked like it had not been vacuumed in years. Doors are dirty and couch is broken. Grounds are not maintained. On the other hand, breakfast was good and the shower worked well.
Room was filthy. Carpet looked like it had not been vacuumed in years. Doors are dirty and couch is broken. Grounds are not maintained. On the other hand, breakfast was good and the shower worked well.
2
JEANNINE
5 juin 2025
·
A séjourné 2 nuits
We arrived around 6pm, had to stand in line 45 minutes to check-in, and when it was finally our turn we were told our room wasn't ready. We booked months in advance, so they were expecting us. When our room was finally "ready" we found the carpet covered in pet stains. We didn't have any pets, but a pet room would have been fine if it had been sanitized. Obviously they don't comprehend that the pet fees collected are to be used to sanitize the inevitable accidents. The silverware in the kitchen drawer was extremely sticky, the water pressure was lousy, and there were no bath towels. When I called the front desk and asked for towels I was told they would send some up right away. Two hours later we still had no towels, so my husband went to the desk to collect them. As he was explaining the problem to the clerk, a guest behind him spoke up to say that they were there for the same reason. The mattress on the hide-away was urine stained and was a torture device, as it was just springs covered with a piece of cloth and no padding whatsoever. This place needs to be inspected by the health department. Breakfast was edible, but not good. The only compensation we received for all the inconvenience was to have the parking fee waived. What kind of hotel charges its customers to use the parking lot? Only good points: The A/C worked, the regular bed was comfy, and the night clerk was friendly. My recommendation is to avoid Sonesta.
We arrived around 6pm, had to stand in line 45 minutes to check-in, and when it was finally our turn we were told our room wasn't ready. We booked months in advance, so they were expecting us. When our room was finally "ready" we found the carpet covered in pet stains. We didn't have any pets, but a pet room would have been fine if it had been sanitized. Obviously they don't comprehend that the pet fees collected are to be used to sanitize the inevitable accidents. The silverware in the kitchen drawer was extremely sticky, the water pressure was lousy, and there were no bath towels. When I called the front desk and asked for towels I was told they would send some up right away. Two hours later we still had no towels, so my husband went to the desk to collect them. As he was explaining the problem to the clerk, a guest behind him spoke up to say that they were there for the same reason. The mattress on the hide-away was urine stained and was a torture device, as it was just springs covered with a piece of cloth and no padding whatsoever. This place needs to be inspected by the health department. Breakfast was edible, but not good. The only compensation we received for all the inconvenience was to have the parking fee waived. What kind of hotel charges its customers to use the parking lot? Only good points: The A/C worked, the regular bed was comfy, and the night clerk was friendly. My recommendation is to avoid Sonesta.
4
Jeanine
6 oct. 2024
·
A séjourné 1 nuit
Decent property but really dirty! Huge stain with crud on carpet, toilet pluggedup, someone's sock on the floor. Do we need to say more? Almost slept in our clothes. I'm sorry, because the facility was ok.
Decent property but really dirty! Huge stain with crud on carpet, toilet pluggedup, someone's sock on the floor. Do we need to say more? Almost slept in our clothes. I'm sorry, because the facility was ok.
6
Christopher
7 mai 2025
·
A séjourné 3 nuits
The property interior looks a little dated, the entry ways had a lot of debris in them. The carpet looked old in the hallways. The carpet had stains in our room, the refrigerator had a dent. The toilet seat was stained on the underneath.
The property interior looks a little dated, the entry ways had a lot of debris in them. The carpet looked old in the hallways. The carpet had stains in our room, the refrigerator had a dent. The toilet seat was stained on the underneath.
10
Anne Marie
21 août 2023
·
A séjourné 1 nuit
It was great! I only stayed overnight and was really surprised with how clean the room was. The room looks to have been recently updated and is spacious. It is also located close to restaurants and shops. I would stay here again.
It was great! I only stayed overnight and was really surprised with how clean the room was. The room looks to have been recently updated and is spacious. It is also located close to restaurants and shops. I would stay here again.
10
Jenny
26 mars 2024
·
A séjourné 1 nuit
the room was very clean
the room was very clean
6
Jennifer
26 mars 2023
·
A séjourné 3 nuits
This property was just ok. The room wasn’t as clean as it should have been upon arrival. You could clearly see stuff on all of the doors, food on the remote control, a sock leftover from a previous guest, and just overall cleanliness. The beds are hard, and the toilet handles have to be held down to flush. The breakfast is VERY limited. All that being said, it was nice to have a 2 bedroom, kitchen, and little living room. The area was great, with plenty of shopping and eating options. Also be aware that they allow pets in all rooms.
This property was just ok. The room wasn’t as clean as it should have been upon arrival. You could clearly see stuff on all of the doors, food on the remote control, a sock leftover from a previous guest, and just overall cleanliness. The beds are hard, and the toilet handles have to be held down to flush. The breakfast is VERY limited. All that being said, it was nice to have a 2 bedroom, kitchen, and little living room. The area was great, with plenty of shopping and eating options. Also be aware that they allow pets in all rooms.
4
Maria
3 sept. 2024
·
A séjourné 2 nuits
My only complaint is the room was very dirty. My baby was crawling around the floor and her hands and knees were black from how dirty the floor were. Upon entering there was a cigarette smell but would fade off once in the room.
My only complaint is the room was very dirty. My baby was crawling around the floor and her hands and knees were black from how dirty the floor were. Upon entering there was a cigarette smell but would fade off once in the room.
6
Faith
31 déc. 2024
·
A séjourné 11 nuits
We stayed here for the holidays for 11 days. While the price was reasonable and the room spacious enough to serve its purpose, several issues were hard to overlook. Security was concerning—keypad doors in the back of the complex didn’t lock, allowing anyone access. The hallway carpets were filthy, and the room's cleanliness was unacceptable. Despite asking three times, the floors in our room were never cleaned. Midway through our stay, our toilet began leaking. We were moved to a second room that was inexplicably marked usable despite being under construction. After a quick apology, we were moved again—this time to a courtyard view room, even though we paid for a mountain view. Adding to the frustration, we were told the leaking toilet in the original room would simply be caulked over, raising serious concerns about maintenance practices. Unfortunately, these issues made the stay far less enjoyable than it could have been.
We stayed here for the holidays for 11 days. While the price was reasonable and the room spacious enough to serve its purpose, several issues were hard to overlook. Security was concerning—keypad doors in the back of the complex didn’t lock, allowing anyone access. The hallway carpets were filthy, and the room's cleanliness was unacceptable. Despite asking three times, the floors in our room were never cleaned. Midway through our stay, our toilet began leaking. We were moved to a second room that was inexplicably marked usable despite being under construction. After a quick apology, we were moved again—this time to a courtyard view room, even though we paid for a mountain view. Adding to the frustration, we were told the leaking toilet in the original room would simply be caulked over, raising serious concerns about maintenance practices. Unfortunately, these issues made the stay far less enjoyable than it could have been.
8
Danny
25 déc. 2023
·
A séjourné 1 nuit
When we showed up there was a big wet spot on the carpet by the bathroom, one of the usb outlets didn’t have power to it, and the water pressure in the shower was like a light mist. Other than that, the room was big and nice and the bed was very comfortable. The staff was very friendly. I’d definitely stay again.
When we showed up there was a big wet spot on the carpet by the bathroom, one of the usb outlets didn’t have power to it, and the water pressure in the shower was like a light mist. Other than that, the room was big and nice and the bed was very comfortable. The staff was very friendly. I’d definitely stay again.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les suites sont spacieuses avec une cuisine entièrement équipée et des lits généralement confortables, mais plusieurs mentionnent des canapés-lits inconfortables, une faible pression d'eau, des problèmes de climatisation ou de thermostat, du bruit de la circulation ou des avions, et parfois des odeurs de moisi ou un décor désuet. Certains clients ont signalé devoir se reconnecter au Wi-Fi quotidiennement.
Avis de voyageur à ce sujet
6
Rakesh
23 juin 2025
·
A séjourné 1 nuit
I liked the kitchenette. Breakfast was ok. People in the next door were loud and verbally arguing all night.
I liked the kitchenette. Breakfast was ok. People in the next door were loud and verbally arguing all night.
8
George
2 oct. 2024
·
A séjourné 2 nuits
Nice property. Only complaint is a very firm mattress I found to be uncomfortable.
Nice property. Only complaint is a very firm mattress I found to be uncomfortable.
10
Robert
23 oct. 2024
·
A séjourné 3 nuits
We loved staying at this property. The kitchen was perfect, the bed comfortable and the bathroom large and well appointed.
We loved staying at this property. The kitchen was perfect, the bed comfortable and the bathroom large and well appointed.
8
Nicky
7 juin 2025
·
A séjourné 3 nuits
Great hotel. But most uncomfortable bed I have ever slept on.
Great hotel. But most uncomfortable bed I have ever slept on.
6
Andrea
5 avr. 2023
·
A séjourné 2 nuits
Cons: The thermostat in the room didn’t work, hardly any water came out of the shower, it took a long time to do the check in, they don’t clean the rooms everyday, they charge for parking, continental breakfast wasn’t that great. Pros: the rooms are big, breakfast is provided, the rooms have a kitchen with microwave, full refrigerator and stovetop.
Cons: The thermostat in the room didn’t work, hardly any water came out of the shower, it took a long time to do the check in, they don’t clean the rooms everyday, they charge for parking, continental breakfast wasn’t that great. Pros: the rooms are big, breakfast is provided, the rooms have a kitchen with microwave, full refrigerator and stovetop.
8
Irina
22 sept. 2025
·
A séjourné 3 nuits
Room was clean, nice size, bed was comfortable and kitchen had basics you need. The sofa bed was a bit uncomfortable, but doable. Hotel gym had enough for few days workout. Breakfast was ok, toast, yoghurt, scrambled eggs, steaks and pancakes. After reading previous reviews, I was positively surprised with this hotel.
Room was clean, nice size, bed was comfortable and kitchen had basics you need. The sofa bed was a bit uncomfortable, but doable. Hotel gym had enough for few days workout. Breakfast was ok, toast, yoghurt, scrambled eggs, steaks and pancakes. After reading previous reviews, I was positively surprised with this hotel.
8
Danny
25 déc. 2023
·
A séjourné 1 nuit
When we showed up there was a big wet spot on the carpet by the bathroom, one of the usb outlets didn’t have power to it, and the water pressure in the shower was like a light mist. Other than that, the room was big and nice and the bed was very comfortable. The staff was very friendly. I’d definitely stay again.
When we showed up there was a big wet spot on the carpet by the bathroom, one of the usb outlets didn’t have power to it, and the water pressure in the shower was like a light mist. Other than that, the room was big and nice and the bed was very comfortable. The staff was very friendly. I’d definitely stay again.
6
Christine
27 août 2023
·
A séjourné 1 nuit
Nice large rooms, easy parking and close to Starbucks. Continental breakfast left something to be desired, which is why having a Starbucks near by was so important!
Nice large rooms, easy parking and close to Starbucks. Continental breakfast left something to be desired, which is why having a Starbucks near by was so important!
8
Wendy
3 août 2025
·
A séjourné 3 nuits
The floors are dirty! Food was ok for quick breakfast, beds were average, water pressure was very low in shower. Had to sign in each day for Wi-Fi, heard traffic and planes departing, soap container in bathroom was empty. No extra pillows for hide a bed couch😳pool was adequate!
The floors are dirty! Food was ok for quick breakfast, beds were average, water pressure was very low in shower. Had to sign in each day for Wi-Fi, heard traffic and planes departing, soap container in bathroom was empty. No extra pillows for hide a bed couch😳pool was adequate!
8
Jeff
22 mars 2025
·
A séjourné 4 nuits
The hallways are uninspiring, but the rooms are very comfortable and well laid out. We had a problem with our first room, and staff were extremely accommodating in getting us moved to a different room.
The hallways are uninspiring, but the rooms are very comfortable and well laid out. We had a problem with our first room, and staff were extremely accommodating in getting us moved to a different room.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent amical et serviable, mais de nombreux clients signalent des téléphones sans réponse, un enregistrement lent ou tardif, des erreurs d'attribution de chambre ou un surbooking, une mauvaise communication concernant les frais, et des difficultés à obtenir du linge propre ou de l'aide.
Avis de voyageur à ce sujet
2
Scott
11 avr. 2023
·
A séjourné 1 nuit
Terrible management, awful disrespectful staff. The supervisor (Susan) let herself into our room and demanded we leave despite having a booking for 4 days. She was rude and condescending, so was the front desk when I called to ask about what I had just experienced. I emailed the manager and her responses were dismissive. Additionally, first floor rooms are extremely noisy. You can hear everything outside, people talking, dogs barking, the front door being opened and slammed. You can also hear the people upstairs slamming cabinets and stomping their feet. Dirty, yellow bathroom tiles. Dirty pillow cases. The surfaces were sticky, had to wipe everything down. The headboard was sticky and had splatter marks, no pic had already cleaned it. Hotel gives the appearance it's nice but they cheap out on paper towels and tissue. Update: My husband went to the front desk to speak with the general manager face to face, the first 3 times she was in a meeting. Most likely talking to her staff about this incident. He went back later in the day, the front desk went to the back office, was there a long time then came back to tell my husband the manager had already left. We never got an apology, just a lot of excuses. I don't believe she already went home. My husband did speak with Susan who said the whole thing was a misunderstanding, that she only peaked her head into the room and spoke to me nicely, and that she didn't know we had consecutive bookings until she went back to the office.
Terrible management, awful disrespectful staff. The supervisor (Susan) let herself into our room and demanded we leave despite having a booking for 4 days. She was rude and condescending, so was the front desk when I called to ask about what I had just experienced. I emailed the manager and her responses were dismissive. Additionally, first floor rooms are extremely noisy. You can hear everything outside, people talking, dogs barking, the front door being opened and slammed. You can also hear the people upstairs slamming cabinets and stomping their feet. Dirty, yellow bathroom tiles. Dirty pillow cases. The surfaces were sticky, had to wipe everything down. The headboard was sticky and had splatter marks, no pic had already cleaned it. Hotel gives the appearance it's nice but they cheap out on paper towels and tissue. Update: My husband went to the front desk to speak with the general manager face to face, the first 3 times she was in a meeting. Most likely talking to her staff about this incident. He went back later in the day, the front desk went to the back office, was there a long time then came back to tell my husband the manager had already left. We never got an apology, just a lot of excuses. I don't believe she already went home. My husband did speak with Susan who said the whole thing was a misunderstanding, that she only peaked her head into the room and spoke to me nicely, and that she didn't know we had consecutive bookings until she went back to the office.
2
Karen
17 août 2025
·
A séjourné 1 nuit
I made a reservation to stay here about 1 month in advance on Expedia. There was a group of us staying there moving our girls into college. The hotel called me at 1:00 in the afternoon of checkin day to say that they didn't have a room for me as they were overbooked. I explained that I was staying there with a group of friends and they didn't care and just say "call Expedia to get you a new hotel". As I was by myself and in a strange place, I was not happy with this but luckily Expedia did find me a room in another hotel. My friends who did end up staying there said the rooms were not very clean and it was probably a good thing that I got bumped.
I made a reservation to stay here about 1 month in advance on Expedia. There was a group of us staying there moving our girls into college. The hotel called me at 1:00 in the afternoon of checkin day to say that they didn't have a room for me as they were overbooked. I explained that I was staying there with a group of friends and they didn't care and just say "call Expedia to get you a new hotel". As I was by myself and in a strange place, I was not happy with this but luckily Expedia did find me a room in another hotel. My friends who did end up staying there said the rooms were not very clean and it was probably a good thing that I got bumped.
2
JEANNINE
5 juin 2025
·
A séjourné 2 nuits
We arrived around 6pm, had to stand in line 45 minutes to check-in, and when it was finally our turn we were told our room wasn't ready. We booked months in advance, so they were expecting us. When our room was finally "ready" we found the carpet covered in pet stains. We didn't have any pets, but a pet room would have been fine if it had been sanitized. Obviously they don't comprehend that the pet fees collected are to be used to sanitize the inevitable accidents. The silverware in the kitchen drawer was extremely sticky, the water pressure was lousy, and there were no bath towels. When I called the front desk and asked for towels I was told they would send some up right away. Two hours later we still had no towels, so my husband went to the desk to collect them. As he was explaining the problem to the clerk, a guest behind him spoke up to say that they were there for the same reason. The mattress on the hide-away was urine stained and was a torture device, as it was just springs covered with a piece of cloth and no padding whatsoever. This place needs to be inspected by the health department. Breakfast was edible, but not good. The only compensation we received for all the inconvenience was to have the parking fee waived. What kind of hotel charges its customers to use the parking lot? Only good points: The A/C worked, the regular bed was comfy, and the night clerk was friendly. My recommendation is to avoid Sonesta.
We arrived around 6pm, had to stand in line 45 minutes to check-in, and when it was finally our turn we were told our room wasn't ready. We booked months in advance, so they were expecting us. When our room was finally "ready" we found the carpet covered in pet stains. We didn't have any pets, but a pet room would have been fine if it had been sanitized. Obviously they don't comprehend that the pet fees collected are to be used to sanitize the inevitable accidents. The silverware in the kitchen drawer was extremely sticky, the water pressure was lousy, and there were no bath towels. When I called the front desk and asked for towels I was told they would send some up right away. Two hours later we still had no towels, so my husband went to the desk to collect them. As he was explaining the problem to the clerk, a guest behind him spoke up to say that they were there for the same reason. The mattress on the hide-away was urine stained and was a torture device, as it was just springs covered with a piece of cloth and no padding whatsoever. This place needs to be inspected by the health department. Breakfast was edible, but not good. The only compensation we received for all the inconvenience was to have the parking fee waived. What kind of hotel charges its customers to use the parking lot? Only good points: The A/C worked, the regular bed was comfy, and the night clerk was friendly. My recommendation is to avoid Sonesta.
2
Amy
8 oct. 2025
·
A séjourné 1 nuit
They gave my room away before I got there at 9:30 pm.
They gave my room away before I got there at 9:30 pm.
10
Royal
24 août 2023
·
A séjourné 1 nuit
Front desk so friendly and helpful. This is our new go to pace when we are in town and need a hotel.
Front desk so friendly and helpful. This is our new go to pace when we are in town and need a hotel.
6
Jesse
24 nov. 2025
·
A séjourné 1 nuit
I’ve stayed here several times because the rooms are just awesome. They’re like little studio apartments, and they are clean and comfortable. However, the front desk staff is always a little questionable. My first stay, I left something in my room and had to literally call them every day to have someone go try to find it, and I would never get a call back, and I still never got my property back. This was over a year ago. This most recent time when I checked in, they were only able to make one key for me because something was going on with their system, understandable, and no big deal. But when I was given the key, I wasn’t giving the room number, where to go, I had to ask and then the front desk agent said “oh oh, sorry about that.” Usually the room is completely clean and spotless, and this room was clean, except for two food wrappers I found right next to the bed. When I checked out the next morning, I had a five dollar charge for parking, which isn’t a lot, but I was never told there was a charge for parking. And the young lady at the front desk was texting on her phone, and completely ignored me. I handed her my key, she said thank you, and then I asked for a receipt, and then she had to put her phone down and got up to get it. I’ll still continue to stay here because I love the room so much, I just hope for some improvements with the front desk and the staff.
I’ve stayed here several times because the rooms are just awesome. They’re like little studio apartments, and they are clean and comfortable. However, the front desk staff is always a little questionable. My first stay, I left something in my room and had to literally call them every day to have someone go try to find it, and I would never get a call back, and I still never got my property back. This was over a year ago. This most recent time when I checked in, they were only able to make one key for me because something was going on with their system, understandable, and no big deal. But when I was given the key, I wasn’t giving the room number, where to go, I had to ask and then the front desk agent said “oh oh, sorry about that.” Usually the room is completely clean and spotless, and this room was clean, except for two food wrappers I found right next to the bed. When I checked out the next morning, I had a five dollar charge for parking, which isn’t a lot, but I was never told there was a charge for parking. And the young lady at the front desk was texting on her phone, and completely ignored me. I handed her my key, she said thank you, and then I asked for a receipt, and then she had to put her phone down and got up to get it. I’ll still continue to stay here because I love the room so much, I just hope for some improvements with the front desk and the staff.
2
Christine
22 août 2023
·
A séjourné 1 nuit
My wife and I arrived in the area early made a call to try to check in around 1:30 p.m. We were told by staff this could not be done and check in could only happen after 4 p.m. When we arrived at 4:45 we were advised by the front desk staff no rooms were available. When I stressed that we had made a reservation they said there was nothing they could do. Staff told us they could not give us a check in time because rooms were being cleaned and other people were waiting who had arrived before us. When I pressed the issue about when a room would become available, we were rudely told, "Whenever one becomes available". I asked if they could they give us a call when a room became available and was told they could not do that. After more discussion they relented and took our number. After an hour we returned and saw others being checked in. At no time did we receive a call. After checking in at 5:45 we were given a room. Unfortunately upon arriving at the room we discovered the cleaning service had just begun. How does that happen when the room was assigned to us? Because we could not prepare for a scheduled dinner date with friends all we could do is cancel our dinner reservations. When I pressed the issue with staff, I was told there was nothing they could do. The only reason we did not leave was because we had booked thru Hotel's.Com and had paid up front with a no cancellation policy. I cannot recommend this Hotel because of the Staff rudeness and the lack of Management.
My wife and I arrived in the area early made a call to try to check in around 1:30 p.m. We were told by staff this could not be done and check in could only happen after 4 p.m. When we arrived at 4:45 we were advised by the front desk staff no rooms were available. When I stressed that we had made a reservation they said there was nothing they could do. Staff told us they could not give us a check in time because rooms were being cleaned and other people were waiting who had arrived before us. When I pressed the issue about when a room would become available, we were rudely told, "Whenever one becomes available". I asked if they could they give us a call when a room became available and was told they could not do that. After more discussion they relented and took our number. After an hour we returned and saw others being checked in. At no time did we receive a call. After checking in at 5:45 we were given a room. Unfortunately upon arriving at the room we discovered the cleaning service had just begun. How does that happen when the room was assigned to us? Because we could not prepare for a scheduled dinner date with friends all we could do is cancel our dinner reservations. When I pressed the issue with staff, I was told there was nothing they could do. The only reason we did not leave was because we had booked thru Hotel's.Com and had paid up front with a no cancellation policy. I cannot recommend this Hotel because of the Staff rudeness and the lack of Management.
6
Somsanouk
27 oct. 2025
·
A séjourné 2 nuits
Don't try to check in early, staff doesn't bother to see if any rooms were available. Just told me they didn't have any rooms available without checking on the computer or asking the housekeeping staff. They have a short-staffed sign with a doorbell in the front. Hotel was clean and location was in a decent area. Just a drive to the main casinos. Room was spacious, the firepit you see in the photos are actually on, propane pit if you want to bbq. Would've given a higher review, but front desk staff was meh.
Don't try to check in early, staff doesn't bother to see if any rooms were available. Just told me they didn't have any rooms available without checking on the computer or asking the housekeeping staff. They have a short-staffed sign with a doorbell in the front. Hotel was clean and location was in a decent area. Just a drive to the main casinos. Room was spacious, the firepit you see in the photos are actually on, propane pit if you want to bbq. Would've given a higher review, but front desk staff was meh.
2
Renita
20 mai 2025
·
A séjourné 2 nuits
I asked for linen I never received it. I was with a group, and some of thier rooms wasn't ready for hours. Someone in my party was charged several times without permission.
I asked for linen I never received it. I was with a group, and some of thier rooms wasn't ready for hours. Someone in my party was charged several times without permission.
10
Adva
27 nov. 2025
·
A séjourné 2 nuits
Clean room. Super cute set up. Only issue is that I called the front desk multiple times from my room with no answer. Would definitely stay again
Clean room. Super cute set up. Only issue is that I called the front desk multiple times from my room with no answer. Would definitely stay again
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement pratique au sud de Reno, à proximité des commerces, des restaurants et de l'aéroport ; plusieurs clients ont trouvé le quartier sûr et calme. Il est à quelques minutes en voiture des principaux casinos.
Avis de voyageur à ce sujet
8
Jeffrey
10 sept. 2023
·
Great area!
Great area!
10
Malia
9 oct. 2025
·
A séjourné 2 nuits
I’ve stayed at Sonesta’s before and they never disappoint so I wasn’t surprised when I checked into pure luxury and comfort. The location was perfect because there were so many dining options. What made it 10x better is that it’s only down the street from my in-laws! Great price for great quality. I have no complaints and would definitely stay there again when visiting Reno.
I’ve stayed at Sonesta’s before and they never disappoint so I wasn’t surprised when I checked into pure luxury and comfort. The location was perfect because there were so many dining options. What made it 10x better is that it’s only down the street from my in-laws! Great price for great quality. I have no complaints and would definitely stay there again when visiting Reno.
10
george
23 oct. 2023
·
A séjourné 3 nuits
Very nice place… large rooms with kitchenette and living space. Excellent value. Close to everything.
Very nice place… large rooms with kitchenette and living space. Excellent value. Close to everything.
10
Valerie
9 nov. 2025
·
A séjourné 1 nuit
Friendly staff and clean room. Area felt safe.Thank you!
Friendly staff and clean room. Area felt safe.Thank you!
8
Susan
10 mai 2025
·
A séjourné 2 nuits
Great stay, great location. Check in was seamless
Great stay, great location. Check in was seamless
10
Anne Marie
21 août 2023
·
A séjourné 1 nuit
It was great! I only stayed overnight and was really surprised with how clean the room was. The room looks to have been recently updated and is spacious. It is also located close to restaurants and shops. I would stay here again.
It was great! I only stayed overnight and was really surprised with how clean the room was. The room looks to have been recently updated and is spacious. It is also located close to restaurants and shops. I would stay here again.
10
Evens
2 juin 2025
·
A séjourné 2 nuits
Great property and at a good location close to all things
Great property and at a good location close to all things
10
Elsa
18 mai 2025
·
A séjourné 2 nuits
Close to shopping grocery store. Very quiet. 10 min to casino
Close to shopping grocery store. Very quiet. 10 min to casino
10
Blanca
19 mai 2024
·
A séjourné 2 nuits
Really nice hotel super quiet too, very close to shopping center. Right off the freeway very convenient for me! Also very clean
Really nice hotel super quiet too, very close to shopping center. Right off the freeway very convenient for me! Also very clean
10
L.A.
11 août 2024
·
A séjourné 2 nuits
Business trip nice accommodation and near airport.
Business trip nice accommodation and near airport.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est incohérent : certains l'ont trouvé bon, tandis que d'autres ont signalé un choix limité, des articles épuisés ou aucun service pendant la maintenance. Le café et les plats chauds ont suscité des commentaires mitigés.
Avis de voyageur à ce sujet
4
SULTANALI
24 déc. 2023
·
A séjourné 3 nuits
Buffet breakfast was advertised, they serve muffins and coffee. It’s a joke in the name of free breakfast. Should not serve breakfast at all
Buffet breakfast was advertised, they serve muffins and coffee. It’s a joke in the name of free breakfast. Should not serve breakfast at all
8
Barbara
24 oct. 2024
·
A séjourné 8 nuits
Good breakfast, comfortable beds...
Good breakfast, comfortable beds...
4
Badrul Hasan
6 juil. 2023
·
A séjourné 2 nuits
Breakfast was very disappointing
Breakfast was very disappointing
8
Patrick
22 juil. 2025
·
A séjourné 1 nuit
Solid hotel Breakfast was OK, not great
Solid hotel Breakfast was OK, not great
4
Lori
11 déc. 2023
·
A séjourné 2 nuits
Room had trash from whoever stayed in the room before us left on the side of the bed, there was dirt and debris behind the bedroom door, TV didn’t work the first night and the hide a bed in the couch was cheap and seriously uncomfortable. The breakfast was mediocre. The eggs were powdered eggs and the sausage was boiled or just not good. The pancake maker didn’t work most of the time. The first day we had breakfast, the milk was spoiled. Definitely not worth it in my opinion.
Room had trash from whoever stayed in the room before us left on the side of the bed, there was dirt and debris behind the bedroom door, TV didn’t work the first night and the hide a bed in the couch was cheap and seriously uncomfortable. The breakfast was mediocre. The eggs were powdered eggs and the sausage was boiled or just not good. The pancake maker didn’t work most of the time. The first day we had breakfast, the milk was spoiled. Definitely not worth it in my opinion.
6
Laurie
26 déc. 2023
·
A séjourné 3 nuits
The space was nice and the rooms were large but we had the unfortunate experience of not receiving the breakfast as advertised. The breakfast area was under construction and the grab and go breakfast was unsatisfactory. The selection was limited and they always team out of food. L
The space was nice and the rooms were large but we had the unfortunate experience of not receiving the breakfast as advertised. The breakfast area was under construction and the grab and go breakfast was unsatisfactory. The selection was limited and they always team out of food. L
2
Va
31 déc. 2023
·
A séjourné 4 nuits
They advertised breakfast but there was no breakfast available.
They advertised breakfast but there was no breakfast available.
8
Irina
22 sept. 2025
·
A séjourné 3 nuits
Room was clean, nice size, bed was comfortable and kitchen had basics you need. The sofa bed was a bit uncomfortable, but doable. Hotel gym had enough for few days workout. Breakfast was ok, toast, yoghurt, scrambled eggs, steaks and pancakes. After reading previous reviews, I was positively surprised with this hotel.
Room was clean, nice size, bed was comfortable and kitchen had basics you need. The sofa bed was a bit uncomfortable, but doable. Hotel gym had enough for few days workout. Breakfast was ok, toast, yoghurt, scrambled eggs, steaks and pancakes. After reading previous reviews, I was positively surprised with this hotel.
8
Shaila
31 juil. 2024
·
A séjourné 1 nuit
The charge you extra money for parking your vehicle on their property. Absolutely ridiculous.The beds were too firm, I felt like I was sleeping on the floor. I didn't sleep well at all because of it. I woke up constantly sore. The room was clean and roomy. Check in was easy. Breakfast was great quality.
The charge you extra money for parking your vehicle on their property. Absolutely ridiculous.The beds were too firm, I felt like I was sleeping on the floor. I didn't sleep well at all because of it. I woke up constantly sore. The room was clean and roomy. Check in was easy. Breakfast was great quality.
10
sheri
15 oct. 2024
·
A séjourné 2 nuits
The breakfast was amazing!
The breakfast was amazing!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
BALAT
15 sept. 2025
·
A séjourné 1 nuit
Chambres spacieuses et bien équipées. Enregistrement assez long. Nous avions réservé 2 chambres et nous avons été à 2 niveaux differents. Le personnel du petite dejeuner n'était guère aimable et efficace.
Chambres spacieuses et bien équipées. Enregistrement assez long. Nous avions réservé 2 chambres et nous avons été à 2 niveaux differents. Le personnel du petite dejeuner n'était guère aimable et efficace.
8
Josia
la semaine dernière
·
A séjourné 2 nuits
Cute suites and reasonably priced. However, there was a stack of CRUSTY socks in the dresser in my room. The smell was HORRENDOUS and I gagged as I threw them into the trash. Cleaning crew needs to check drawers after each use so no one else encounters that kind of surprise!
Cute suites and reasonably priced. However, there was a stack of CRUSTY socks in the dresser in my room. The smell was HORRENDOUS and I gagged as I threw them into the trash. Cleaning crew needs to check drawers after each use so no one else encounters that kind of surprise!
6
Cassandra
la semaine dernière
·
A séjourné 2 nuits
Staff, location, lobby and parking was great. However, the room was not clean and needs to be renovated. The tub was pooling water in the middle and the shampoos looked like they where pulled from the wall. It just needs some TLC. I liked the staff though - they where very nice and helpful.
Staff, location, lobby and parking was great. However, the room was not clean and needs to be renovated. The tub was pooling water in the middle and the shampoos looked like they where pulled from the wall. It just needs some TLC. I liked the staff though - they where very nice and helpful.
4
Tom
la semaine dernière
·
A séjourné 2 nuits
Garbage under the sink was not emptied and had a bad odor. Had to alert the front desk who did send someone. Footboard of the bed had broken off and was leaning against the wall in the bedroom. Smoke detector had Band-Aids stuck over it. No extra rolls of toilet paper (had to ask front desk). Dishwasher was full and not emptied (dishes were clean).
Garbage under the sink was not emptied and had a bad odor. Had to alert the front desk who did send someone. Footboard of the bed had broken off and was leaning against the wall in the bedroom. Smoke detector had Band-Aids stuck over it. No extra rolls of toilet paper (had to ask front desk). Dishwasher was full and not emptied (dishes were clean).
10
Robert
il y a 3 semaines
·
A séjourné 2 nuits
This place was great also close to food and the grocery store. Very quiet and clean. The room was perfect with a full fridge, dishwasher, cups and utensils. Even a single stove top. Would recommend.
This place was great also close to food and the grocery store. Very quiet and clean. The room was perfect with a full fridge, dishwasher, cups and utensils. Even a single stove top. Would recommend.
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 00:00
Avant 11:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: 204.29120390319824USD
- 2026-09-19: 124.10292026672363USD
- 2026-09-20: 124.09577391662597USD
- 2026-09-21: 124.08862756652832USD
- 2026-09-22: 124.09577391662597USD
- 2026-09-23: 121.47699567489623USD
- 2026-09-24: 160.98311373748777USD
- 2026-09-25: 184.8991800552368USD
- 2026-09-26: 192.86080959320066USD
- 2026-09-27: 138.56755323791504USD
- 2026-09-28: 125.90368664016722USD
- 2026-09-29: 126.90411434936523USD
- 2026-09-30: 124.90325893096923USD
- 2026-10-01: 127.90454205856322USD
- 2026-10-02: 133.1142400375366USD
- 2026-10-03: 132.89952549667356USD
- 2026-10-04: 105.9165890220642USD
- 2026-10-05: 106.90987038116454USD
- 2026-10-06: 105.9165890220642USD
- 2026-10-07: 105.9165890220642USD
- 2026-10-08: 106.90392384719848USD
- 2026-10-09: 116.09579405136108USD
- 2026-10-10: 117.90742007446288USD
- 2026-10-11: 105.90525645217895USD
- 2026-10-12: 105.9165890220642USD
- 2026-10-13: 115.9034644012451USD
- 2026-10-14: 105.90525645217895USD
- 2026-10-15: 105.90525645217895USD
- 2026-10-16: 119.09904767990112USD
- 2026-10-17: 116.90699236526488USD
- 2026-10-18: 105.90945142974853USD
- 2026-10-19: 105.9165890220642USD
- 2026-10-20: 106.9170167312622USD
- 2026-10-21: 104.90658029937744USD
- 2026-10-22: 106.08494862289427USD
- 2026-10-23: 119.09904767990112USD
- 2026-10-24: 116.91413871536254USD
- 2026-10-25: 106.08494862289427USD
- 2026-10-26: 104.08277953720092USD
- 2026-10-27: 106.08494862289427USD
- 2026-10-28: 106.90392384719848USD
- 2026-10-29: 105.9165890220642USD
- 2026-10-30: 117.09687859420775USD
- 2026-10-31: 118.09796313705444USD
- 2026-11-01: 105.9165890220642USD
- 2026-11-02: 106.9170167312622USD
- 2026-11-03: 108.08711770858764USD
- 2026-11-04: 106.90392384719848USD
- 2026-11-05: 105.67413858566283USD
- 2026-11-06: 120.09800408172606USD
- 2026-11-07: 116.91413871536254USD
- 2026-11-08: 105.90945142974853USD
- 2026-11-09: 106.90987038116454USD
- 2026-11-10: 106.08494862289427USD
- 2026-11-11: 106.90987038116454USD
- 2026-11-12: 105.91672914657592USD
- 2026-11-13: 116.90213179626464USD
- 2026-11-14: 119.09904767990112USD
- 2026-11-15: 106.90987038116454USD
- 2026-11-16: 106.09389031829834USD
- 2026-11-17: 108.91072579956054USD
- 2026-11-18: 108.08711770858764USD
À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 22 h 00. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée et des barrières de fenêtre
- Cet hébergement bénéficie d’un nettoyage par des professionnels
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- L'entretien de cet hébergement est confié à des professionnels.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Frais pour le parking non couvert en libre-service : 5 USD par nuit
- Animaux de compagnie : 150 USD par hébergement (tarif pouvant varier selon la durée du séjour)
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Piscine
Chambres non-fumeurs
Nettoyage à sec
Courts de tennis
Salle de banquet
Activités
Piscine
Courts de tennis
Piscine extérieure
Outdoor Fireplace
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Général
Chambres non-fumeurs
Aire de pique nique/Tables
Chambre familiale
Beach Sun Loungers
Services
Nettoyage à sec
Salle de banquet
Coffre-fort
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Parking
Parking
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit