Sonesta ES Suites Reno

Great staff, convenient location, clean hotel!

Staff very responsive to needs. Replenished breakfast quickly. Brought us bedding for couch bed.

The night that we checked in the front office person had a small child with her, that seems was not a guest. The front office person, looked like she really did not want to be there, gave me a half printed (ran of out ink in the printer) page to refill out again. Filled the form out again and went to my room. The room was clean and quiet and that was the best thing ever after a 12-hour drive. Bed was just right and having the bathroom supplies such as shampoo and other items stock were the right touch after sleeping in that morning! The whole place was quiet after grabbing a little breakfast before hitting the road again for another 12-hour drive on the road. Thank you for having this little hide away from the noise of traffic and no loud people running up and down the halls. Debi

Close to parking. Kind staff

Hotel needs maintenance and new carpets or maybe they can do deep cleaning of the carpet to resuscitate it.