ONOMO Hotel Maputo

Great location and manager, but notable service gaps What I liked: The location of ONOMO Hotel Maputo is fantastic—it is truly near everything in the city! A few days into my stay, the ceiling in my first room started leaking. However, the hotel manager stepped in quickly and moved me into a much bigger, upgraded room with a fridge. The catering/restaurant staff and the manager were wonderfully friendly and accommodating throughout my stay. The breakfast buffet was also great and hot when I first started eating it. What could be improved: The breakfast buffet tended to get cold later in the morning. When I raised a concern about this, the frontline reception staff were unfortunately not very friendly or welcoming. Furthermore, despite booking an airport shuttle well in advance, the front desk forgot about it; I had to manually remind them to find out where my driver was. At 2,100 MZN (around £25), the shuttle felt quite expensive for a service I had to chase up myself

The entire stay was amazing contrary the online reviews! The following staff members were outstanding Simeon-.Restaurant Francisco- front desk Naima- front desk

Very convenient location in the city centre. Friendly staff. Comfortable room with large bed, good air conditioning, powerful shower. Amazing breakfast in the morning. The only downside was the roof top pool being unavailable.

Very nice room, kind and helpful staff. Restaurant could be in better shape

Goo