Best Western Plus Mobile Inn and Suites

Enjoyed our stay. Was nice to have a pool.

Staff was great and accommodating. I was moving from Carson City, NV to Tallahassee with a U-Haul and pulling a car trailer behind it. Ample parking and easy maneuverability for the truck and trailer. Room was quiet, clean and nice! Bed was very comfortable.

I specifically booked this hotel so that I could charge my EV overnight during a break in travel en route to Houston, Texas to see a friend get married. After traveling from home (Atlanta) post-workday, I arrived to find that the 2 chargers did not function and the staff was unsupportive or seemingly knowledgeable of its condition. She couldn’t definitively tell me if maintenance was coming and stated he may have a piece…but that it hadn’t arrived yet, very obscure. I tried to ask for a refund so that I could stay at the Hilton across the road whose chargers did work properly. Because I booked with Expedia and it was past the check-in time there was no option for refund and the front desk clerk’s answer was that we would have to pay for both. So, I had to wake up much earlier than originally planned to charge before my long travel to Houston continued.

Things were nice but bathroom door did not stay closed and the door to the room dragged. I did enjoy the workout area and the design of the facility

This property is off I10 but not too far off. Surrounded by shopping and dining. Private Security in parking lot is a plus.

Photos do not look like what I booked. But you should always take online photos with a grain of salt. I always had to wait at the front desk if we needed anything — not employees fault, they’re just under staffed. Elevators were not clean and one was malfunctioning when we were leaving. The luggage cart wheels were flat.

The property is located near the interstate, however, it was fairly quiet and there was a security guard on site during the night for safety.

Clean, excellent service when we arrived and during visit. Bathroom larger than most. Room was quiet, no outside noise. Large parking lot close to major roads.

We spent one night going and returning from a road trip to Florida. Very good option! Rooms were clean, nice pool and free breakfast, not very good but at least you can eat something before heading out.

I had booked 2 rooms that were supposed to be exactly the same. One came with a microwave but the paint peeled off on a huge spot in the bathroom. That room did have 3 towels and 3 washcloths for the 4 guest that the room was reserved for, lol. However, the tv somehow got locked out of all apps and other channels and no one that worked at the hotel could fix it. Was told maintenance would come but never did. In room coffee maker did not even make warm coffee. The only positive for this room was that the bed and pillows was very comfortable. The second room did not have a microwave like it was supposed to. Booked the room and informed there would be 4 adults and on arrival there was only ONE bath towel and ONE hand towel. There was not even one body wash hand towel to wash with. I had to ask in order to receive. There was 2 elevators to this hotel with 4 floors. For the entire stay only 1 elevator worked and there was not even an "Out of Order" sign on it on any of the floors. The halls were all warm/hot and the only floor that smelled clean and nice was the 3rd floor. The positives for this hotel is the beds and pillows are super soft and comfortable. And I hate that I can't remember the employees name, but she was a white lady with brown hair that worked, prepare, and kept the complimentary breakfast fully stocked and functional. She was very polite and not only told you where stuff was but also actually showed you how it worked so you could get what you wanted.

Overall, the experience was good. However, as we arrived, there was a man outside screaming and talking to himself by the road. There was also a security guard talking to three women about a dispute. Also, the front desk worker was checking out the security cameras. Had me a bit shaken up on arrival, for sure. I realize that’s not the hotel’s fault, though. Again, overall the experience was good. Two things stand out though. Tile floors in the first floor common areas and walkways were very dirty like they hadn’t been cleaned in a while. Muddy boot footprints all down the floors. We stayed on two separate nights, Friday and Sunday. When we left on Monday morning, the floors were still dirty. The walkway to the elevator on the first floor is dark and very poorly lit, so much so that we questioned if we were allowed to walk that way. On a positive note, the breakfast was very good and those areas were very clean. The staff was all very kind.

I didn't have high hopes for the price honestly, but I am truly impressed. The neighborhood is nice. Parking is convenient and free. Check in was easy. And most importabtly, the hotel is CLEAN! Smells good, clean bed and just clean in general. Probably the cleanest hotel I have ever stayed at. You definitely will not be disappointed if you stay.

Cockroaches in our room on 2 different occasions during our stay and minimal support from property manager. Enough said. Will never go back.

Staff was courteous, hotel clean, carpet also clean, breakfast was good.

The hotel and room were nice, but there were dirty cups in the ice bucket. I tried to call the front desk to ask for clean items but the phone didn't work. I had to go downstairs to the front desk to get a clean bucket. The next day after coming back to the room after being out, the same dirty ice bucket with the dirty cups was still in the room. What did housekeeping do besides change the sheets? I was very disappointed.

Check in was quick and staff was very nice. The room was very clean and spacious. Beds were comfortable. Breakfast options were plentiful.

Overall, the place is nice. Would I ever stay here again? No. It looks very newly remodeled…until you look at the tub, they painted it. It is peeling extremely, so much we would not take a shower!! Staying at a hotel…kinda expect to shower, especially when the hotel itself “looks” nice. But the staff was very nice.

The staff were friendly and welcoming. The room could have been better cleaned.

Overall, was a good experience. We stayed 2 nights. As we arrived, there was a man outside screaming and talking to himself. There was also a security guard talking to 3 women outside about a disturbance. Then the front desk person was checking out the security camera when we arrived. Had me a bit shaken up for sure to arrive with that. I realize that’s not the hotel’s fault, though. Again, the overall experience was good. Two things though, the floors were very dirty in the first floor common areas and walkways like they haven’t been cleaned in a while. Muddy boot prints all down the walkway. We stayed 2 separate nights, Friday and Sunday and was still dirty on the Monday morning when we left. There’s also a very very strong perfume fragrance throughout the hotel that is very overwhelming.

First room was very dirty with pubic hairs in the bed so we complained to the front desk & were given a different room which was clean & a big difference from the first room

Our stay was fine, but our room was on the first floor and had the smell of mildew and moisture. We also had an issue with the air conditioner making a very loud sound each time it came on. We didn’t report either issue to hotel staff, so we can’t say anything about how they would e handled it.

Things were nice but bathroom door did not stay closed and the door to the room dragged. I did enjoy the workout area and the design of the facility

Check in was quick and staff was very nice. The room was very clean and spacious. Beds were comfortable. Breakfast options were plentiful.

The location was convenient. The water pressure was low in the shower.

Bath tub had been sprayed with coating on old tub and was peeling off. Girls couldn’t take baths. Front desk was advised but nothing done. TV service was the worst. 2 remotes, 1 did nothing. Looks like old hotel trying to be saved. Won’t stay here again.

Front desk was super friendly and helpful, check in was quick! Room was very clean, modern! Loved the design of the room. Felt safe and comfortable.

Bathtub had obviously been recoated and was peeling terribly with the coating coming off in chunks

The room was clean and had a mini fridge and coffeemaker, but no microwave. We had a quiet room near the fire exit, but the A/C unit in our room was very noisy. We turned it off when it got to the temp we wanted. Breakfast was okay, but their machine for specialty coffees (latte, cappuccino, etc) was not working which was a big disappointment fir me.

The staff was lovely. The streetlights in the parking lot were very bright and the window shade didn't really shade them. This may have been because of the hurricane that had come through the previous evening, but the interior of the room was so humid when I arrived that there was visible moisture condensation on all the hard surfaces: tile floor, desk, closet cabinet. This was better the next evening though.

Very comfortable bed and nice shower. Good breakfast and friendly staff. Convenient location.

Everything about our stay at this location was top notch. The young lady at check in (with the Island accent) was having to handle bratty customers and she remained patient and pleasant while doing so. Our room was very nice and clean. We did have an issue with our tv but we checked in so late we didnt worry about anyone fixing it last night but first thing this morning the very nice gentleman came in to fix it and found out he had to replace the entire tv, he was rushing to go and get us another one but I told him we would be checking out not to rush, he was still very apologetic, I assured him it was ok. The breakfast was delicious. We will be repeat customers to this location when we are in the area.

Comfortable bed and pillows. Friendly staff.

They were understaffed and the 1 person they had for overnight was not friendly. Dirty sheets … really grossed me out and the pool they said would open in an hour never did so we swam anyway

Breakfast was hot and fresh…the lady doing breakfast was sweet and making the kids breakfast and taking it to the tables for them. She was cleaning up and speaking to everyone. Between Jayla at the front counter and the breakfast lady, we had a great stay here. Would stay here again!!!!

Front desk clerk ( I think her name was Debra) was very accommodating and went beyond to give us an adjoining room. She was very pleasant and that started our good experience. Thank you

Chris at the front desk was the absolute rudest person we ever met. He was giving everyone problems that were checking in and told us that we couldn’t have a king sized room because they were sold out. Mind you there were maybe 10 cars in the parking lot. We asked the front desk the next day if they were indeed sold out and they said absolutely not, still had half of the hotel rooms available since they just opened 2 months ago. We will not be coming back here out of the lack of respect and trouble Chris gave us. This hotel will be better off without him. Save yourself the trouble of a headache and go someplace else.

I’ll say it was bad me and my fiancée was to be staying for 3 days and paid 3 days worth and when we came back from our event tha night they told us we was check out of the room even tho our reservation said 3 total days and had to repay another fee

Front desk support was awesome!

Dewayse was very friendly throughout check in and check out. And Patricia was VERY friendly this morning at breakfast.

Overall my stay was very good. No issues or concerns. Checking in was smooth, but when I asked the front desk clerk how far away was Mobile’s downtown area, she replied “this is the downtown area”. That was not correct! She could have been more welcoming and pleasant.

Location was convenient to I-65,downtown Mobile and Bel-Air Mall. Staff was friendly. Hotel was clean and the rooms were comfortable. Price was reasonable. We will stay there again on our next visit.

The property was okay. Surrounding area was kind of shady. The hotel itself was great.

This property is off I10 but not too far off. Surrounded by shopping and dining. Private Security in parking lot is a plus.

The location was convenient. The water pressure was low in the shower.

The property is located near the interstate, however, it was fairly quiet and there was a security guard on site during the night for safety.

Accessibility to West Mobile and shopping.

Newer hotel. Very convenient area.

location is hard to get oyut of onto the main rd

Hotel is clean and new. Bed and pillows are So comfortable. Very close to restaurants and interstate.

Very comfortable bed and nice shower. Good breakfast and friendly staff. Convenient location.

With all the reviews of “great breakfast”, I expected more. It was average at best. Over microwaved tasteless sausage and hard biscuits. The rooms were reasonably clean, but paint was chipping off the bath tub. The elevator looked filthy, there was a brown puddle stuck to the floor. Glad we only needed a room for one night. Don’t think we’ll go back.

The breakfast is good, but compare with other hotel same company is worst

Good place, everything was fine. Stay in room 121 and not complaining! The breakfast is really good, they have everything!,

Staff was courteous, hotel clean, carpet also clean, breakfast was good.

clean property! nice personnel! loved the breakfast, but especially the coffee machine!

Very clean rooms and updated throughout. Smelled cleaned in all areas. The breakfast wasn't so great though.

Room was super clean and very nice. Hotel staff was amazing and the breakfast was really good.

Super clean property, but breakfast is one of my concerns, the eggs look like plastic, the orange juice is like water with sugar. The cleaning’s ladies knock the door does not matter the “don't disturb” tag is in the door and/or they chat/talk to each other very loud on the hall. Is almost imposible sleep late there.

The room was clean and had a mini fridge and coffeemaker, but no microwave. We had a quiet room near the fire exit, but the A/C unit in our room was very noisy. We turned it off when it got to the temp we wanted. Breakfast was okay, but their machine for specialty coffees (latte, cappuccino, etc) was not working which was a big disappointment fir me.

Great breakfast!