The Viv Hotel, Anaheim, a Tribute Portfolio Hotel

Staff were extremely rude. Additionally, if there is no need to hide a hidden fee as "activity fee" just charge an additional $25/night. This reduces the likelihood of misunderstanding between front staff and guests.

Great incentives & good for family trip to Disney.

I came to celebrate my birthday since we've made reservation to eat at their rooftop restaurant View at the V, which was excellent btw. I asked if we can get a room with a view, the agent who checked me in kinda brushed it aside and we got a room with the view of the freeway instead. Overall though, the staff was friendly and the room was spacious & clean.

Stay was good that staff was helpful. The laundry room equipment did not function properly. There was a lot of children leaving wet areas in elevators and halls and over all being loud. Guest were the issue not hotel itself. We were there for a mini honeymoon and due to loud noise we didn’t get a lot rest or want to spend much time outside of our room due to the uncontrollable behavior of unsupervised children.

The place was well-maintained and some nice staff memebers.. While I understand the need for additional charges, the accumulation of various fees, including occupancy and multiple parking fees, was unexpected. My stay was brief, lasting only a few hours due to an early flight departure. I had previously been informed by a staff member at the front desk that if I were to depart within a few hours, my parking could be validated upon my return to the counter. However, upon my departure, a different staff member at the front desk disputed my account, asserting that no employee would offer complimentary parking as it is not a free service. Despite her reluctance and continued disbelief in my statement, she ultimately validated my parking ticket. Our company frequently conducts business in this region, and as a result of this experience, we will no longer be utilizing this establishment. I am unwilling to patronize a location where guests are accused of dishonesty.