- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
I confirm that the information I have provided is accurate and that I have read and accept the following terms and conditions:
1. House rules
I agree to follow the internal rules of Secret Beach Spot and the common areas connected with the accommodation, including the restaurant, terrace and bar. Failure to comply may result in corrective action, additional charges or, in serious cases, termination of the stay without a refund.
2. Cancellations and changes
Changes or cancellations must be requested at least 7 days before arrival. Requests received within the seven days before arrival will be subject to a charge equivalent to the first night. Changes are subject to availability and possible rate differences.
3. Valuables
Secret Beach Spot is not responsible for money, documents, electronic devices or valuables left outside the assigned locker. Guests are responsible for keeping the locker closed and safeguarding the key.
4. Damage and loss
Guests are responsible for damage or loss caused during their stay. Secret Beach Spot reserves the right to charge the card provided with the reservation. The reason and amount will be communicated to the guest in advance.
5. Towels and property items
Towels and other supplied items are for use during the stay and within the property unless expressly stated otherwise. Loss, damage or misuse may result in an additional charge, which will be communicated to the guest.
6. Visitors
For safety reasons, unregistered visitors are not permitted inside the dorms. Failure to comply may result in additional charges or termination of the stay.
7. Check-in and check-out
Check-in begins at 3:00 p.m. and check-out must be completed by 11:00 a.m. Guest assistance is available from 9:00 a.m. to 9:00 p.m. Any late departure requires prior authorization and is subject to availability and possible charges. Exceeding check-out time without authorization may result in a charge of up to one additional night.
8. Complaints
Complaints or concerns must be reported to Secret Beach Spot will review and respond within a maximum of 24 business hours.
9. Third-party services
Secret Beach Spot is not responsible for services contracted from or provided by third parties unrelated to the accommodation, including transportation, tours, food, beverages or other external activities.
10. No smoking
Smoking and the use of illegal substances are strictly prohibited inside the dorms and in all areas where they are expressly prohibited.
11. Food and beverages
Food and beverages may not be consumed or stored inside the dorms. Guests must use the designated areas.
12. Parties and gatherings
Parties and gatherings are not permitted inside the dorms. In the event of a serious violation, Secret Beach Spot may terminate the stay without a refund.
13. Changing beds
Guests may not change from their assigned bed without authorization. Occupying another bed may result in a charge equivalent to one night due to the additional cleaning and preparation required.
14. Luggage and lockers
Luggage must remain organized inside the assigned locker or designated space. Hallways, entrances, exits and common areas must not be obstructed.
15. Children and pets
Children under 10 years old and pets are not permitted at the property.
16. Rates
Rates may vary according to demand, season, availability, special events and reservation conditions. Changes will not affect previously confirmed reservations unless the guest requests a change to dates, occupancy or accommodation type.
Mexican tax invoices
A Mexican tax invoice must be requested by WhatsApp on the same day the payment or deposit is made. The guest must provide a current Mexican Tax Status Certificate, email address and CFDI usage code. Because invoices are processed daily, issuance cannot be guaranteed after that date.
Acceptance
By selecting the acceptance box, I confirm that I have read, understood and accepted the accommodation terms and conditions of Secret Beach Spot.