Onefam Ribeira Terms & Conditions
-ID:
All guests are required to present a valid physical government-issued ID/Passport upon check-in. Digital copies, photographs, or scans of identification documents are not accepted. Failure to present a valid physical ID may result in denied check-in without refund.
-AGE RESTRICTION
Please note that as we are a youth/backpacker hostel we have an age limit of 18 - 39 years old. If you did not check this information before you make the reservation please contact us and we will help you to cancel.
CANCELLATION POLICY
Cancellations are only accepted by e-mail and must be received by us at least 2 full days before the arrival. All cancellations need to be done by email.
Non-refundable rates: If your booking is non-refundable. If you choose to cancel your booking, or in the case of a no-show, you will still be charged the full cost of your booking.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorize your credit card before arrival. For credit card payment, we will charge the 4% of the booking.
3 euros daily Porto tourist tax, per person, not included.
A different policy applies to confirm bookings over 300 euros.
To confirm your booking, you will need to provide 30% of the total amount in advance. Payment can be through credit card. Your booking will be confirmed once payment is received. Should it not be possible to collect the 30% payment, we will send an email provided for booking to request an alternate valid payment method. Failure to respond to this email within 24 hours (or the time you normally give before cancelling) will result in cancellation of your booking. The deposit is totally refundable if any modification or a cancellation is done at least 2 weeks before the arrival date.
Check in from 15:00 to 23:00. For late check-in, please email the hostel in advance.
Check out before 11:00
Breakfast not included.
No curfew.
Onefam Ribeira Terms & Conditions
-ID:
All guests are required to present a valid physical government-issued ID/Passport upon check-in. Digital copies, photographs, or scans of identification documents are not accepted. Failure to present a valid physical ID may result in denied check-in without refund.
-AGE RESTRICTION
Please note that as we are a youth/backpacker hostel we have an age limit of 18 - 39 years old. If you did not check this information before you make the reservation please contact us and we will help you to cancel.
CANCELLATION POLICY
Cancellations are only accepted by e-mail and must be received by us at least 2 full days before the arrival. All cancellations need to be done by email.
Non-refundable rates: If your booking is non-refundable. If you choose to cancel your booking, or in the case of a no-show, you will still be charged the full cost of your booking.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorize your credit card before arrival. For credit card payment, we will charge the 4% of the booking.
3 euros daily Porto tourist tax, per person, not included.
A different policy applies to confirm bookings over 300 euros.
To confirm your booking, you will need to provide 30% of the total amount in advance. Payment can be through credit card. Your booking will be confirmed once payment is received. Should it not be possible to collect the 30% payment, we will send an email provided for booking to request an alternate valid payment method. Failure to respond to this email within 24 hours (or the time you normally give before cancelling) will result in cancellation of your booking. The deposit is totally refundable if any modification or a cancellation is done at least 2 weeks before the arrival date.
Check in from 15:00 to 23:00. For late check-in, please email the hostel in advance.
Check out before 11:00
Breakfast not included.
No curfew.