Nature`s Nook von Instant Suites | *Pool & Whirlpool*

Excellent accommodations and a very comfortable bed.

1 star – Unacceptable cleanliness and comfortUnfortunately, this property was not clean upon arrival and did not meet basic hygiene or comfort standards.•Towels, sheets, and duvet were dirty, stained, and had a strong unpleasant odor, as if previously used•The mattress and duvet had visible stains•The sofa bed was dirty, stained, and extremely noisy, making it difficult to sleep•Sheets contained food remnants•There were no products to disinfect the toilet and no cleaning supplies for the floorsDue to the timing (Christmas) and lack of alternatives, I had to clean the apartment myself and wash the linens just to make it usable. This should not have been necessary.Overall, the property was not delivered as advertised, and I would not recommend staying here unless cleanliness issues are properly addressed.

We arrived late at night, and found the bedsheets had not been changed. There were stains and crumbs on the sheets, and no spare sheets that fit the bed. We slept on the sofabed the first night until new sheets were provided the next day. Mattresses also stained and old; walls scuffed and dented. Too much money for what you get.

Great short vacation

This condo was clean and very comfortable for our 3 day stay. We enjoyed the condo and it was very close to many amenities in Canmore. We will definitely be back.