I was impressed by the hotel as soon as I walked through the door…lovely smell, great looking open light airy reception but most notably a really solid and warm welcome. This continued throughout the 2night stay - commendable customer service never failing to be personable, adaptable and professional. Very kind staff who really stepped up to help me as I was getting ready for my wedding! Couldn’t have asked for more. Great room, stunning view of the cathedral (room 416), safe access with key card lift operation, lovely breakfast and bar offerings. Genuinely cannot wait to stay here again. In comparison to the other options in Canterbury, this is 10/10, would now be my top choice of stay and is worth the potential slightly higher price, but you get value for money and with staff who go the extra mile. Shout out to Ness and the staff on from 19-21st May…thank you all for making me feel calm but also celebrated!
I was impressed by the hotel as soon as I walked through the door…lovely smell, great looking open light airy reception but most notably a really solid and warm welcome. This continued throughout the 2night stay - commendable customer service never failing to be personable, adaptable and professional. Very kind staff who really stepped up to help me as I was getting ready for my wedding! Couldn’t have asked for more. Great room, stunning view of the cathedral (room 416), safe access with key card lift operation, lovely breakfast and bar offerings. Genuinely cannot wait to stay here again. In comparison to the other options in Canterbury, this is 10/10, would now be my top choice of stay and is worth the potential slightly higher price, but you get value for money and with staff who go the extra mile. Shout out to Ness and the staff on from 19-21st May…thank you all for making me feel calm but also celebrated!