Residence Inn by Marriott Hamburg Altona
US$ 240
/noite
Média para setembro
Preços para Residence Inn by Marriott Hamburg Altona
Selecione datas para ver preços e disponibilidade
US$ 240
/noite
Média para setembro
Preços médios mensais
Em Residence Inn by Marriott Hamburg Altona, o preço por noite é, em média, US$ 146 no mês mais barato (janeiro) e US$ 240 no mês mais caro (setembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 146 |
| fevereiro | US$ 160 |
| março | US$ 193 |
| abril | US$ 181 |
| maio | US$ 189 |
| junho | US$ 205 |
| julho | US$ 230 |
| agosto | US$ 159 |
| setembro | US$ 240 |
| outubro | US$ 208 |
| novembro | US$ 184 |
| dezembro | US$ 209 |
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set. · US$ 240
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Mais caro: setembro (aprox. US$ 240)
Mais barato: janeiro (aprox. US$ 146)
Sobre este alojamento
Participe nas várias atividades recreativas do local, incluindo uma sala de fitness aberta 24 horas, ou aprecie soberbas vistas a partir do jardim. O espaço inclui também Wi-fi grátis e um salão de banquetes.
Comodidades
Participe nas várias atividades recreativas do local, incluindo uma sala de fitness aberta 24 horas, ou aprecie soberbas vistas a partir do jardim. O espaço inclui também Wi-fi grátis e um salão de banquetes.
Comodidades para negócios
As principais comodidades incluem um business center, uma receção aberta 24 horas e armazenamento de bagagem. Há estacionamento no local.
Restaurante
Peça o seu cocktail favorito no bar/lounge. Comece as suas manhãs da melhor forma com um pequeno-almoço continental grátis, servido diariamente.
Quartos
Os 44 quartos contam com uma kitchenette, se quiser preparar aquele prato especial. As opções de entretenimento incluem televisor de ecrã plano e internet sem fios. As comodidades incluem ainda telefone, além de secretárias e de áreas de estar separadas.
Localização
Com uma estadia Residence Inn by Marriott Hamburg Altona em Hamburgo (Altona), ficará a 4 minuto(s) de carro de Reeperbahn e a 6 minuto(s) de St. Pauli Piers. Este hotel está a 5,9 km (3,6 mi) de Miniatur Wunderland e a 4,4 km (2,7 mi) de Volksparkstadion.
O que há nas proximidades
Theatre Neue Flora(1 milhas)
Varanda de Altona(1.4 milhas)
Museu do Porto de Oevelgoenne(1.8 milhas)
Elba(1.8 milhas)
Reeperbahn(1.9 milhas)
Elbstrand(1.9 milhas)
Beatles Platz(2 milhas)
Trabrennbahn Hamburg Bahrenfeld(2 milhas)
Universidade de Hamburgo(2 milhas)
Grosse Freiheit(2 milhas)
Millerntor Stadium(2 milhas)
Altonaer Volkspark(2.1 milhas)
Heiligengeistfeld(2.1 milhas)
Hans-Albers-Platz(2.1 milhas)
Casino Reeperbahn(2.1 milhas)
Aeroporto de Hamburg Finkenwerder (XFW)(12.3 milhas)
Aeroporto de Hamburgo (HAM)(11.7 milhas)
Lübeck (LBC)(49.5 milhas)
Estacionamento
Restaurante
Quartos de não fumadores
Centro de negócios
Instalações para banquetes
Almoços embalados
Localização
Kuehnehoefe 10, Bahrenfeld, Hamburgo, Alemanha
Theatre Neue Flora (1 milhas)
Varanda de Altona (1.4 milhas)
Museu do Porto de Oevelgoenne (1.8 milhas)
Elba (1.8 milhas)
Reeperbahn (1.9 milhas)
Elbstrand (1.9 milhas)
Opções de quartos
9
Estúdio Familiar, 1 cama king-size e sofá-cama
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
291 ft²
Ar condicionadoWi-Fi (gratuito)Kitchenette
10
Estúdio Comfort, 1 cama king-size e sofá-cama
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
344 ft²
Ar condicionadoWi-Fi (gratuito)Kitchenette
Avaliações dos hóspedes sobre Residence Inn by Marriott Hamburg Altona
8.3
Muito Bom
Com base em 139 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
As avaliações do Residence Inn by Marriott Hamburg Altona destacam quartos modernos e espaçosos, com cozinhas práticas e uma localização conveniente perto do transporte público, enquanto comentários frequentes mencionam inconsistências no atendimento e que a recepção e o check-in às vezes são feitos no hotel vizinho.
Saiba maisIsto foi útil?
O que pensam os hóspedes
As avaliações do Residence Inn by Marriott Hamburg Altona destacam quartos modernos e espaçosos, com cozinhas práticas e uma localização conveniente perto do transporte público, enquanto comentários frequentes mencionam inconsistências no atendimento e que a recepção e o check-in às vezes são feitos no hotel vizinho.
O café da manhã é amplamente elogiado pela qualidade e variedade, embora alguns hóspedes tenham achado a seleção limitada ou o espaço pequeno. A limpeza é geralmente boa, mas alguns relatam roupas de cama manchadas, mofo, problemas com o ar condicionado ou falta de serviço de quarto. Espere a comodidade de um apartamento em uma área tranquila e bem conectada, adequada para estadias com autoatendimento.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Várias avaliações mencionam estacionamento conveniente e seguro na garagem. Pouco mais sobre as comodidades no local é mencionado consistentemente.
Avaliações dos hóspedes relacionadas
10
David
20 de abr. de 2025
·
A estadia foi de 1 noite
Loved our room! Had a slight problem getting into and out of the garage, but other than that, it was perfect! Thanks!
Loved our room! Had a slight problem getting into and out of the garage, but other than that, it was perfect! Thanks!
10
Julia
27 de nov. de 2023
·
A estadia foi de 2 noites
Ein sehr nettes Personal, helfen einen weiter wenn man fragen hat, Essen sehr lecker und auch Couktailbar ist zum empfehlen allgemein dieses Hotel
Ein sehr nettes Personal, helfen einen weiter wenn man fragen hat, Essen sehr lecker und auch Couktailbar ist zum empfehlen allgemein dieses Hotel
10
Thomas
18 de jul. de 2025
·
A estadia foi de 1 noite
The staff at this hotel are excellent- a big thanks to Daniel and his Manager for sorting out a room issue we had. Really excellent service and would definitely recommend the hotel. Very easy to access central Hamburg with good secure parking.
The staff at this hotel are excellent- a big thanks to Daniel and his Manager for sorting out a room issue we had. Really excellent service and would definitely recommend the hotel. Very easy to access central Hamburg with good secure parking.
8
Christine
28 de mar. de 2022
·
A estadia foi de 3 noites
Sehr schönes neuwertiges Hotel, Zimmer sind modern und mit einer super Küche ausgestattet in der wirklich alles vorhanden ist, was man braucht. Frühstück war ebenfalls gut. Was besser sein könnte: die Beleuchtung im Bad. Es fehlt eine Lichtquelle am Spiegel (für Damen sehr wichtig 😀) und dass das gesicherte WLAN kostenpflichtig ist, ist auch nicht unbedingt zeitgemäß.
Sehr schönes neuwertiges Hotel, Zimmer sind modern und mit einer super Küche ausgestattet in der wirklich alles vorhanden ist, was man braucht. Frühstück war ebenfalls gut. Was besser sein könnte: die Beleuchtung im Bad. Es fehlt eine Lichtquelle am Spiegel (für Damen sehr wichtig 😀) und dass das gesicherte WLAN kostenpflichtig ist, ist auch nicht unbedingt zeitgemäß.
8
Ralph A
30 de mar. de 2024
·
A estadia foi de 3 noites
My second stay at this Renaissance Hotel was once again quite enjoyable. The room I booked was very well equipped - including a fully outfitted kitchenette, work desk and small seating area. The bed was comfortable and the room was kept very clean. The bathroom is quite small and dark, but very modern and for a single traveller it is sufficient. If you do need parking, the hotel garage is of normal size (no mini driveways!), and a safe place to park your car). On the negative side there were some service mishaps: i.e. the only available lift breaking down on one morning, and house keeping leaving both windows open all day after cleaning, so that I came back in the evening to an ice cold room. However, service recovery was quite swift - with the lift being repaired within a few hours, and management extending their apologies for the "ice box room experience" very quickly and genuinely. The front desk staff does care about customers here, and is very, very friendly and welcoming. Finally, the breakfast service needs to be highlighted: food and beverages on offer are first class, and the breakfast service is a truly delightful experience to start your day with. Overall, I can definitely recommend this hotel which is conveniently located if you like the Ottensen and Altona neighborhoods. It's on a quiet street, but with a supermarket, restaurants and public transportation all in short walking distance. Good choice for Hamburg, and real value for money.
My second stay at this Renaissance Hotel was once again quite enjoyable. The room I booked was very well equipped - including a fully outfitted kitchenette, work desk and small seating area. The bed was comfortable and the room was kept very clean. The bathroom is quite small and dark, but very modern and for a single traveller it is sufficient. If you do need parking, the hotel garage is of normal size (no mini driveways!), and a safe place to park your car). On the negative side there were some service mishaps: i.e. the only available lift breaking down on one morning, and house keeping leaving both windows open all day after cleaning, so that I came back in the evening to an ice cold room. However, service recovery was quite swift - with the lift being repaired within a few hours, and management extending their apologies for the "ice box room experience" very quickly and genuinely. The front desk staff does care about customers here, and is very, very friendly and welcoming. Finally, the breakfast service needs to be highlighted: food and beverages on offer are first class, and the breakfast service is a truly delightful experience to start your day with. Overall, I can definitely recommend this hotel which is conveniently located if you like the Ottensen and Altona neighborhoods. It's on a quiet street, but with a supermarket, restaurants and public transportation all in short walking distance. Good choice for Hamburg, and real value for money.
6
Karsten
18 de abr. de 2023
·
A estadia foi de 2 noites
Freischalten derZimmerkarte funktionierte nicht, so das wir nachts nicht in das Hotel kamen 🙈 Störung mitten in der Nacht, weil Personal nachschauen musste ob Zimmer belegt ist. Geht gar nicht 😞
Freischalten derZimmerkarte funktionierte nicht, so das wir nachts nicht in das Hotel kamen 🙈 Störung mitten in der Nacht, weil Personal nachschauen musste ob Zimmer belegt ist. Geht gar nicht 😞
4
Ahmad
31 de jan. de 2025
·
A estadia foi de 1 noite
Leider hat das Hotel einen katastrophalen Service. Die Rezeption war nie besetzt, nicht mal den Zugang zum W-Lan konnte man erfragen. Schon beim Check-In wussten wir wegen mangelnder Beschilderung nicht recht, wo wir uns anstellen sollen. Als wir unser Glück an der Bar versuchten, stießen wir auf äußerst unfreundliche und unangenehme Mitarbeiter. Bei meinem nächsten Aufenthalt in Hamburg werde ich mich trotz des eigentlichen guten Hotels mit toller Sauberkeit für eine andere Unterkunft entscheiden.
Leider hat das Hotel einen katastrophalen Service. Die Rezeption war nie besetzt, nicht mal den Zugang zum W-Lan konnte man erfragen. Schon beim Check-In wussten wir wegen mangelnder Beschilderung nicht recht, wo wir uns anstellen sollen. Als wir unser Glück an der Bar versuchten, stießen wir auf äußerst unfreundliche und unangenehme Mitarbeiter. Bei meinem nächsten Aufenthalt in Hamburg werde ich mich trotz des eigentlichen guten Hotels mit toller Sauberkeit für eine andere Unterkunft entscheiden.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes descrevem os quartos como muito limpos, mas há reclamações recorrentes sobre roupas de cama manchadas, mofo nos chuveiros e falta de serviço de quarto durante a estadia.
Avaliações dos hóspedes relacionadas
10
Helmut
26 de ago. de 2024
·
A estadia foi de 1 noite
Freundlicher Empfang, sauberes modern ausgestattetes Zimmer mit kleiner gut ausgestatter Küchenzeile, Frühstück lässt keine Wünsche offen in einem allerdings kleinen Frühstücksraum. Jederzeit wieder!
Freundlicher Empfang, sauberes modern ausgestattetes Zimmer mit kleiner gut ausgestatter Küchenzeile, Frühstück lässt keine Wünsche offen in einem allerdings kleinen Frühstücksraum. Jederzeit wieder!
8
Ralph A
30 de mar. de 2024
·
A estadia foi de 3 noites
My second stay at this Renaissance Hotel was once again quite enjoyable. The room I booked was very well equipped - including a fully outfitted kitchenette, work desk and small seating area. The bed was comfortable and the room was kept very clean. The bathroom is quite small and dark, but very modern and for a single traveller it is sufficient. If you do need parking, the hotel garage is of normal size (no mini driveways!), and a safe place to park your car). On the negative side there were some service mishaps: i.e. the only available lift breaking down on one morning, and house keeping leaving both windows open all day after cleaning, so that I came back in the evening to an ice cold room. However, service recovery was quite swift - with the lift being repaired within a few hours, and management extending their apologies for the "ice box room experience" very quickly and genuinely. The front desk staff does care about customers here, and is very, very friendly and welcoming. Finally, the breakfast service needs to be highlighted: food and beverages on offer are first class, and the breakfast service is a truly delightful experience to start your day with. Overall, I can definitely recommend this hotel which is conveniently located if you like the Ottensen and Altona neighborhoods. It's on a quiet street, but with a supermarket, restaurants and public transportation all in short walking distance. Good choice for Hamburg, and real value for money.
My second stay at this Renaissance Hotel was once again quite enjoyable. The room I booked was very well equipped - including a fully outfitted kitchenette, work desk and small seating area. The bed was comfortable and the room was kept very clean. The bathroom is quite small and dark, but very modern and for a single traveller it is sufficient. If you do need parking, the hotel garage is of normal size (no mini driveways!), and a safe place to park your car). On the negative side there were some service mishaps: i.e. the only available lift breaking down on one morning, and house keeping leaving both windows open all day after cleaning, so that I came back in the evening to an ice cold room. However, service recovery was quite swift - with the lift being repaired within a few hours, and management extending their apologies for the "ice box room experience" very quickly and genuinely. The front desk staff does care about customers here, and is very, very friendly and welcoming. Finally, the breakfast service needs to be highlighted: food and beverages on offer are first class, and the breakfast service is a truly delightful experience to start your day with. Overall, I can definitely recommend this hotel which is conveniently located if you like the Ottensen and Altona neighborhoods. It's on a quiet street, but with a supermarket, restaurants and public transportation all in short walking distance. Good choice for Hamburg, and real value for money.
10
Silke
15 de ago. de 2024
·
A estadia foi de 2 noites
Wir hatten ein Dreibettzimmer. Das Zimmer hatte eine gute Größe. Sehr sauber. Personal sehr zuvorkommend. Jederzeit wieder.
Wir hatten ein Dreibettzimmer. Das Zimmer hatte eine gute Größe. Sehr sauber. Personal sehr zuvorkommend. Jederzeit wieder.
6
Falko
3 de fev. de 2025
·
A estadia foi de 3 noites
Waren zum wiederholten Male in diesem Hotel. Wird aber das letzte Mal gewesen sein. Frühstück war sehr spärlich, Besteck und Kaffeetassen haben teilweise gefehlt und wurden erst auf Nachfrage wieder aufgefüllt. Unser Zimmer wurde während unseres 4-tägigen Aufenthalt weder gereinigt noch wurden Handtücher getauscht. Wie schon erwähnt , die vorherigen Aufenthalte waren eindeutig besser.
Waren zum wiederholten Male in diesem Hotel. Wird aber das letzte Mal gewesen sein. Frühstück war sehr spärlich, Besteck und Kaffeetassen haben teilweise gefehlt und wurden erst auf Nachfrage wieder aufgefüllt. Unser Zimmer wurde während unseres 4-tägigen Aufenthalt weder gereinigt noch wurden Handtücher getauscht. Wie schon erwähnt , die vorherigen Aufenthalte waren eindeutig besser.
10
Andreas
23 de out. de 2025
·
A estadia foi de 4 noites
Saubere Zimmer, leckeres Frühstück und gute Anbindung an öffentliche Verkehrsmittel
Saubere Zimmer, leckeres Frühstück und gute Anbindung an öffentliche Verkehrsmittel
10
Peter
2 de mar. de 2024
·
A estadia foi de 1 noite
Clean, quiet and very friendly staff. Amazing breakfast! Nice
Clean, quiet and very friendly staff. Amazing breakfast! Nice
6
Joline
19 de jan. de 2025
·
A estadia foi de 1 noite
Es war an sich ein ganz guter Aufenthalt, mit ein paar Einschränkungen. Leider mussten wir fast eine Stunde länger auf unser Zimmer warten, als die übliche Check-in Zeit. Als wir dann in dem Zimmer waren, waren auf den Bettlaken große mehrere Flecken. Wir haben darauf hin bei der Rezeption um einen Wechsel des Lakens gebeten. Während wir unterwegs waren, wurde uns das Laken einfach ins Zimmer gebracht und wir mussten die Betten dann am Abend selbst neu beziehen. Das war nicht so schön.
Es war an sich ein ganz guter Aufenthalt, mit ein paar Einschränkungen. Leider mussten wir fast eine Stunde länger auf unser Zimmer warten, als die übliche Check-in Zeit. Als wir dann in dem Zimmer waren, waren auf den Bettlaken große mehrere Flecken. Wir haben darauf hin bei der Rezeption um einen Wechsel des Lakens gebeten. Während wir unterwegs waren, wurde uns das Laken einfach ins Zimmer gebracht und wir mussten die Betten dann am Abend selbst neu beziehen. Das war nicht so schön.
10
Simo
19 de fev. de 2024
·
A estadia foi de 4 noites
Nice and clean room. Super friendly staff. Good breakfast buffet. Walking distance to Ottensen Station and the Altona area wich is very cozy and family friendly.
Nice and clean room. Super friendly staff. Good breakfast buffet. Walking distance to Ottensen Station and the Altona area wich is very cozy and family friendly.
4
Ralph A
6 de ago. de 2025
·
A estadia foi de 6 noites
Having stayed in this hotel before over extended periods of time to visit family in Hamburg, the most recent stay at Residence Inn was a big disappointment. This hotel no longer "deserve" a four star rating die to the complete lack of service, the shocking speed of deteriorating room quality and an obvuous lack of care by staff and management. Some staff acted outright hostile towards guests, but most simply cannot be bothered to interact at all - even lacking the most basic politeness. Rooms show their age very clearly now, and no maintenance is done in thos property anymore: broken shower doors, spent light bulbs, black mold in the shower stall, worn out and "saggy mattresses" - it is clear that ther eis no maintenance done in the rooms owt likely due to profit maximization and cost cutting measures). While it's nice to have a small kitchen in the room, the design is impracticable (fridge is inaccessible, etc.) and finding the coffee machine full of old, used coffee pods and filthy does not instill confidence in the housekeeping service. The reception desk at Residence Inn is not staffed anymore, and guests must use the check in at the Moxy hotel (ca. 50 meters away). The staff at Moxy hotel are behaving extremely rudely and show no internest in serving guests from the Residence Inn. The latter is now an "Air BnB" charging high prices with no hotel service offered. Avoid this hotel which does not care about their guests, and is not at all worthy of a four star designation.
Having stayed in this hotel before over extended periods of time to visit family in Hamburg, the most recent stay at Residence Inn was a big disappointment. This hotel no longer "deserve" a four star rating die to the complete lack of service, the shocking speed of deteriorating room quality and an obvuous lack of care by staff and management. Some staff acted outright hostile towards guests, but most simply cannot be bothered to interact at all - even lacking the most basic politeness. Rooms show their age very clearly now, and no maintenance is done in thos property anymore: broken shower doors, spent light bulbs, black mold in the shower stall, worn out and "saggy mattresses" - it is clear that ther eis no maintenance done in the rooms owt likely due to profit maximization and cost cutting measures). While it's nice to have a small kitchen in the room, the design is impracticable (fridge is inaccessible, etc.) and finding the coffee machine full of old, used coffee pods and filthy does not instill confidence in the housekeeping service. The reception desk at Residence Inn is not staffed anymore, and guests must use the check in at the Moxy hotel (ca. 50 meters away). The staff at Moxy hotel are behaving extremely rudely and show no internest in serving guests from the Residence Inn. The latter is now an "Air BnB" charging high prices with no hotel service offered. Avoid this hotel which does not care about their guests, and is not at all worthy of a four star designation.
10
Theresa
25 de nov. de 2025
·
A estadia foi de 4 noites
Staff was attentive and professional. Property was very clean and comfortable
Staff was attentive and professional. Property was very clean and comfortable
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são modernos, espaçosos e bem equipados com cozinhas, camas confortáveis e layouts práticos. Alguns observam acessórios envelhecidos, banheiros pequenos ou escuros e problemas com o ar condicionado ou controle de temperatura.
Avaliações dos hóspedes relacionadas
10
Helmut
26 de ago. de 2024
·
A estadia foi de 1 noite
Freundlicher Empfang, sauberes modern ausgestattetes Zimmer mit kleiner gut ausgestatter Küchenzeile, Frühstück lässt keine Wünsche offen in einem allerdings kleinen Frühstücksraum. Jederzeit wieder!
Freundlicher Empfang, sauberes modern ausgestattetes Zimmer mit kleiner gut ausgestatter Küchenzeile, Frühstück lässt keine Wünsche offen in einem allerdings kleinen Frühstücksraum. Jederzeit wieder!
8
Ralph A
30 de mar. de 2024
·
A estadia foi de 3 noites
My second stay at this Renaissance Hotel was once again quite enjoyable. The room I booked was very well equipped - including a fully outfitted kitchenette, work desk and small seating area. The bed was comfortable and the room was kept very clean. The bathroom is quite small and dark, but very modern and for a single traveller it is sufficient. If you do need parking, the hotel garage is of normal size (no mini driveways!), and a safe place to park your car). On the negative side there were some service mishaps: i.e. the only available lift breaking down on one morning, and house keeping leaving both windows open all day after cleaning, so that I came back in the evening to an ice cold room. However, service recovery was quite swift - with the lift being repaired within a few hours, and management extending their apologies for the "ice box room experience" very quickly and genuinely. The front desk staff does care about customers here, and is very, very friendly and welcoming. Finally, the breakfast service needs to be highlighted: food and beverages on offer are first class, and the breakfast service is a truly delightful experience to start your day with. Overall, I can definitely recommend this hotel which is conveniently located if you like the Ottensen and Altona neighborhoods. It's on a quiet street, but with a supermarket, restaurants and public transportation all in short walking distance. Good choice for Hamburg, and real value for money.
My second stay at this Renaissance Hotel was once again quite enjoyable. The room I booked was very well equipped - including a fully outfitted kitchenette, work desk and small seating area. The bed was comfortable and the room was kept very clean. The bathroom is quite small and dark, but very modern and for a single traveller it is sufficient. If you do need parking, the hotel garage is of normal size (no mini driveways!), and a safe place to park your car). On the negative side there were some service mishaps: i.e. the only available lift breaking down on one morning, and house keeping leaving both windows open all day after cleaning, so that I came back in the evening to an ice cold room. However, service recovery was quite swift - with the lift being repaired within a few hours, and management extending their apologies for the "ice box room experience" very quickly and genuinely. The front desk staff does care about customers here, and is very, very friendly and welcoming. Finally, the breakfast service needs to be highlighted: food and beverages on offer are first class, and the breakfast service is a truly delightful experience to start your day with. Overall, I can definitely recommend this hotel which is conveniently located if you like the Ottensen and Altona neighborhoods. It's on a quiet street, but with a supermarket, restaurants and public transportation all in short walking distance. Good choice for Hamburg, and real value for money.
10
Carmen
13 de jun. de 2022
·
A estadia foi de 1 noite
Comfort Zimmer war super! Sehr modern gestaltete Dusche. Die Kochnische war gut durchdacht gewesen. Das Doppelbett war gemütlich, allerdings wären einzelne Bettdecken besser gewesen. Man sollte mehr Mitarbeiter einstellen, damit der Empfangsservice immer besetzt bleibt. Die Dame half beim Aufräumen des Frühstückbüffets mit und konnte nicht immer sofort erkennen, wenn jemand an der Empfangstheke stand. Die Milch für das Müsli war leider vergammelt gewesen, was am warmen Wetter gelegen haben könnte. Trotzdem waren wir sehr zufrieden mit dem Zimmer.
Comfort Zimmer war super! Sehr modern gestaltete Dusche. Die Kochnische war gut durchdacht gewesen. Das Doppelbett war gemütlich, allerdings wären einzelne Bettdecken besser gewesen. Man sollte mehr Mitarbeiter einstellen, damit der Empfangsservice immer besetzt bleibt. Die Dame half beim Aufräumen des Frühstückbüffets mit und konnte nicht immer sofort erkennen, wenn jemand an der Empfangstheke stand. Die Milch für das Müsli war leider vergammelt gewesen, was am warmen Wetter gelegen haben könnte. Trotzdem waren wir sehr zufrieden mit dem Zimmer.
6
Tola
4 de ago. de 2024
·
A estadia foi de 1 noite
No staff at reception. Note to go next door to hotel moxy for service. Nice receptionist/bartender there. Airconditioning not working properly in our room. Very hot. Fortunately we could open windows to get cooler air in. Would not have been ok if warmer weather. Otherwise very high srandard to room. Full kitchen, bath even sofa.
No staff at reception. Note to go next door to hotel moxy for service. Nice receptionist/bartender there. Airconditioning not working properly in our room. Very hot. Fortunately we could open windows to get cooler air in. Would not have been ok if warmer weather. Otherwise very high srandard to room. Full kitchen, bath even sofa.
8
Peter
30 de nov. de 2023
·
A estadia foi de 1 noite
Spacious rooms with small complete kitchen, nice bathroom and comfortable bed. Complete breakfast is included.
Spacious rooms with small complete kitchen, nice bathroom and comfortable bed. Complete breakfast is included.
4
Ralph A
6 de ago. de 2025
·
A estadia foi de 6 noites
Having stayed in this hotel before over extended periods of time to visit family in Hamburg, the most recent stay at Residence Inn was a big disappointment. This hotel no longer "deserve" a four star rating die to the complete lack of service, the shocking speed of deteriorating room quality and an obvuous lack of care by staff and management. Some staff acted outright hostile towards guests, but most simply cannot be bothered to interact at all - even lacking the most basic politeness. Rooms show their age very clearly now, and no maintenance is done in thos property anymore: broken shower doors, spent light bulbs, black mold in the shower stall, worn out and "saggy mattresses" - it is clear that ther eis no maintenance done in the rooms owt likely due to profit maximization and cost cutting measures). While it's nice to have a small kitchen in the room, the design is impracticable (fridge is inaccessible, etc.) and finding the coffee machine full of old, used coffee pods and filthy does not instill confidence in the housekeeping service. The reception desk at Residence Inn is not staffed anymore, and guests must use the check in at the Moxy hotel (ca. 50 meters away). The staff at Moxy hotel are behaving extremely rudely and show no internest in serving guests from the Residence Inn. The latter is now an "Air BnB" charging high prices with no hotel service offered. Avoid this hotel which does not care about their guests, and is not at all worthy of a four star designation.
Having stayed in this hotel before over extended periods of time to visit family in Hamburg, the most recent stay at Residence Inn was a big disappointment. This hotel no longer "deserve" a four star rating die to the complete lack of service, the shocking speed of deteriorating room quality and an obvuous lack of care by staff and management. Some staff acted outright hostile towards guests, but most simply cannot be bothered to interact at all - even lacking the most basic politeness. Rooms show their age very clearly now, and no maintenance is done in thos property anymore: broken shower doors, spent light bulbs, black mold in the shower stall, worn out and "saggy mattresses" - it is clear that ther eis no maintenance done in the rooms owt likely due to profit maximization and cost cutting measures). While it's nice to have a small kitchen in the room, the design is impracticable (fridge is inaccessible, etc.) and finding the coffee machine full of old, used coffee pods and filthy does not instill confidence in the housekeeping service. The reception desk at Residence Inn is not staffed anymore, and guests must use the check in at the Moxy hotel (ca. 50 meters away). The staff at Moxy hotel are behaving extremely rudely and show no internest in serving guests from the Residence Inn. The latter is now an "Air BnB" charging high prices with no hotel service offered. Avoid this hotel which does not care about their guests, and is not at all worthy of a four star designation.
10
Jens Thorsen
8 de set. de 2024
·
A estadia foi de 2 noites
Super fint næsten nyt hotel, men lækkert badeværelse og dejlige senge med blødt sengetøj. Ligger 5 min fra S banestation med super forbindelse til bymidten.
Super fint næsten nyt hotel, men lækkert badeværelse og dejlige senge med blødt sengetøj. Ligger 5 min fra S banestation med super forbindelse til bymidten.
10
Patrizia
17 de out. de 2025
·
A estadia foi de 1 noite
Sehr schönes und großes Zimmer mit allem was man braucht. Das Frühstück war vielfältig und lecker.
Sehr schönes und großes Zimmer mit allem was man braucht. Das Frühstück war vielfältig und lecker.
6
Camilla
10 de jun. de 2024
·
A estadia foi de 1 noite
+ trevlig person, bra med kök på rummet mm om man behöver det, rent och nytt, fint. Hyfsat nära stationen Altona - kalt och kallt; luftkonditionering stod på 18,7 och gick inte att ändra (?), högt ljud från fläkt i rummet. omgivningen inte stadsgator utan mer industriområde, bar intill som var trevlig men matservering stängde tidigt. Det här är ett hotell som passar bra för den bilburne som ska bo ett tag och behöver alla bekvämligheter som kök och tvättmaskin. Köpcentrum intill. Vi valde fel hotell, vi hade velat ha ett varmt, mysigt hotell med hemtrevlig reception.
+ trevlig person, bra med kök på rummet mm om man behöver det, rent och nytt, fint. Hyfsat nära stationen Altona - kalt och kallt; luftkonditionering stod på 18,7 och gick inte att ändra (?), högt ljud från fläkt i rummet. omgivningen inte stadsgator utan mer industriområde, bar intill som var trevlig men matservering stängde tidigt. Det här är ett hotell som passar bra för den bilburne som ska bo ett tag och behöver alla bekvämligheter som kök och tvättmaskin. Köpcentrum intill. Vi valde fel hotell, vi hade velat ha ett varmt, mysigt hotell med hemtrevlig reception.
10
Andrea
9 de ago. de 2025
·
A estadia foi de 5 noites
Die Unterkunft war toll. Wir hatten zu dritt genügend Platz. Das Zimmer war sehr gut ausgestattet für unsere Preisklasse ( Küche ( Herd, Mikrowelle, Töpfe, Teller, Tasse, Toaster, Spülmaschine, Kühlschrank...), Klimaanlage, Bügelbrett u. Bügeleisen und Tresor.
Die Unterkunft war toll. Wir hatten zu dritt genügend Platz. Das Zimmer war sehr gut ausgestattet für unsere Preisklasse ( Küche ( Herd, Mikrowelle, Töpfe, Teller, Tasse, Toaster, Spülmaschine, Kühlschrank...), Klimaanlage, Bügelbrett u. Bügeleisen und Tresor.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O feedback é misto: alguns elogiam a equipe atenciosa e prestativa, enquanto várias avaliações relatam uma recepção desocupada, check-in no Moxy vizinho, interações lentas ou pouco amigáveis e contratempos ocasionais.
Avaliações dos hóspedes relacionadas
10
Thomas
18 de jul. de 2025
·
A estadia foi de 1 noite
The staff at this hotel are excellent- a big thanks to Daniel and his Manager for sorting out a room issue we had. Really excellent service and would definitely recommend the hotel. Very easy to access central Hamburg with good secure parking.
The staff at this hotel are excellent- a big thanks to Daniel and his Manager for sorting out a room issue we had. Really excellent service and would definitely recommend the hotel. Very easy to access central Hamburg with good secure parking.
6
Fatma
16 de jan. de 2023
·
A estadia foi de 19.372 noites
Den Fernseher mit dem Handy zu verbinden war nicht möglich, direkt die Rezeption gefragt ob man helfen könnte, die Dame sagte am Telefon, dass es ein generelles Problem von dem Hotel Residence Inn als auch von Moxy sei und mich ohne weitere Hilfe/weitere Möglichkeiten stehen gelassen. Zum Check IN sind wir ins Hotel Residence Inn gegangen, leider war niemand vor Ort und wir mussten rüber zum Hotel Moxy, nach meinem Empfinden total umständlich.
Den Fernseher mit dem Handy zu verbinden war nicht möglich, direkt die Rezeption gefragt ob man helfen könnte, die Dame sagte am Telefon, dass es ein generelles Problem von dem Hotel Residence Inn als auch von Moxy sei und mich ohne weitere Hilfe/weitere Möglichkeiten stehen gelassen. Zum Check IN sind wir ins Hotel Residence Inn gegangen, leider war niemand vor Ort und wir mussten rüber zum Hotel Moxy, nach meinem Empfinden total umständlich.
6
Falko
3 de fev. de 2025
·
A estadia foi de 3 noites
Waren zum wiederholten Male in diesem Hotel. Wird aber das letzte Mal gewesen sein. Frühstück war sehr spärlich, Besteck und Kaffeetassen haben teilweise gefehlt und wurden erst auf Nachfrage wieder aufgefüllt. Unser Zimmer wurde während unseres 4-tägigen Aufenthalt weder gereinigt noch wurden Handtücher getauscht. Wie schon erwähnt , die vorherigen Aufenthalte waren eindeutig besser.
Waren zum wiederholten Male in diesem Hotel. Wird aber das letzte Mal gewesen sein. Frühstück war sehr spärlich, Besteck und Kaffeetassen haben teilweise gefehlt und wurden erst auf Nachfrage wieder aufgefüllt. Unser Zimmer wurde während unseres 4-tägigen Aufenthalt weder gereinigt noch wurden Handtücher getauscht. Wie schon erwähnt , die vorherigen Aufenthalte waren eindeutig besser.
8
Jean-Pascal
27 de jul. de 2024
·
A estadia foi de 1 noite
Leider, Zimmer doppelt gebucht. Wir sind deshalb auf das Partnerhotel Moxy umgebucht wurden.
Leider, Zimmer doppelt gebucht. Wir sind deshalb auf das Partnerhotel Moxy umgebucht wurden.
6
Karsten
18 de abr. de 2023
·
A estadia foi de 2 noites
Freischalten derZimmerkarte funktionierte nicht, so das wir nachts nicht in das Hotel kamen 🙈 Störung mitten in der Nacht, weil Personal nachschauen musste ob Zimmer belegt ist. Geht gar nicht 😞
Freischalten derZimmerkarte funktionierte nicht, so das wir nachts nicht in das Hotel kamen 🙈 Störung mitten in der Nacht, weil Personal nachschauen musste ob Zimmer belegt ist. Geht gar nicht 😞
6
Tola
4 de ago. de 2024
·
A estadia foi de 1 noite
No staff at reception. Note to go next door to hotel moxy for service. Nice receptionist/bartender there. Airconditioning not working properly in our room. Very hot. Fortunately we could open windows to get cooler air in. Would not have been ok if warmer weather. Otherwise very high srandard to room. Full kitchen, bath even sofa.
No staff at reception. Note to go next door to hotel moxy for service. Nice receptionist/bartender there. Airconditioning not working properly in our room. Very hot. Fortunately we could open windows to get cooler air in. Would not have been ok if warmer weather. Otherwise very high srandard to room. Full kitchen, bath even sofa.
8
Philip
26 de jul. de 2025
·
A estadia foi de 1 noite
Well equipped studio apartment in quiet area close to the S bahn (Ostensee), less than 5 minutes walk. Good choice of eateries close by. Had to check in at Moxy next door but no problems. Excellent breakfast, lots of choice, staff brilliant.
Well equipped studio apartment in quiet area close to the S bahn (Ostensee), less than 5 minutes walk. Good choice of eateries close by. Had to check in at Moxy next door but no problems. Excellent breakfast, lots of choice, staff brilliant.
4
Ahmad
31 de jan. de 2025
·
A estadia foi de 1 noite
Leider hat das Hotel einen katastrophalen Service. Die Rezeption war nie besetzt, nicht mal den Zugang zum W-Lan konnte man erfragen. Schon beim Check-In wussten wir wegen mangelnder Beschilderung nicht recht, wo wir uns anstellen sollen. Als wir unser Glück an der Bar versuchten, stießen wir auf äußerst unfreundliche und unangenehme Mitarbeiter. Bei meinem nächsten Aufenthalt in Hamburg werde ich mich trotz des eigentlichen guten Hotels mit toller Sauberkeit für eine andere Unterkunft entscheiden.
Leider hat das Hotel einen katastrophalen Service. Die Rezeption war nie besetzt, nicht mal den Zugang zum W-Lan konnte man erfragen. Schon beim Check-In wussten wir wegen mangelnder Beschilderung nicht recht, wo wir uns anstellen sollen. Als wir unser Glück an der Bar versuchten, stießen wir auf äußerst unfreundliche und unangenehme Mitarbeiter. Bei meinem nächsten Aufenthalt in Hamburg werde ich mich trotz des eigentlichen guten Hotels mit toller Sauberkeit für eine andere Unterkunft entscheiden.
4
Ralph A
6 de ago. de 2025
·
A estadia foi de 6 noites
Having stayed in this hotel before over extended periods of time to visit family in Hamburg, the most recent stay at Residence Inn was a big disappointment. This hotel no longer "deserve" a four star rating die to the complete lack of service, the shocking speed of deteriorating room quality and an obvuous lack of care by staff and management. Some staff acted outright hostile towards guests, but most simply cannot be bothered to interact at all - even lacking the most basic politeness. Rooms show their age very clearly now, and no maintenance is done in thos property anymore: broken shower doors, spent light bulbs, black mold in the shower stall, worn out and "saggy mattresses" - it is clear that ther eis no maintenance done in the rooms owt likely due to profit maximization and cost cutting measures). While it's nice to have a small kitchen in the room, the design is impracticable (fridge is inaccessible, etc.) and finding the coffee machine full of old, used coffee pods and filthy does not instill confidence in the housekeeping service. The reception desk at Residence Inn is not staffed anymore, and guests must use the check in at the Moxy hotel (ca. 50 meters away). The staff at Moxy hotel are behaving extremely rudely and show no internest in serving guests from the Residence Inn. The latter is now an "Air BnB" charging high prices with no hotel service offered. Avoid this hotel which does not care about their guests, and is not at all worthy of a four star designation.
Having stayed in this hotel before over extended periods of time to visit family in Hamburg, the most recent stay at Residence Inn was a big disappointment. This hotel no longer "deserve" a four star rating die to the complete lack of service, the shocking speed of deteriorating room quality and an obvuous lack of care by staff and management. Some staff acted outright hostile towards guests, but most simply cannot be bothered to interact at all - even lacking the most basic politeness. Rooms show their age very clearly now, and no maintenance is done in thos property anymore: broken shower doors, spent light bulbs, black mold in the shower stall, worn out and "saggy mattresses" - it is clear that ther eis no maintenance done in the rooms owt likely due to profit maximization and cost cutting measures). While it's nice to have a small kitchen in the room, the design is impracticable (fridge is inaccessible, etc.) and finding the coffee machine full of old, used coffee pods and filthy does not instill confidence in the housekeeping service. The reception desk at Residence Inn is not staffed anymore, and guests must use the check in at the Moxy hotel (ca. 50 meters away). The staff at Moxy hotel are behaving extremely rudely and show no internest in serving guests from the Residence Inn. The latter is now an "Air BnB" charging high prices with no hotel service offered. Avoid this hotel which does not care about their guests, and is not at all worthy of a four star designation.
10
Theresa
25 de nov. de 2025
·
A estadia foi de 4 noites
Staff was attentive and professional. Property was very clean and comfortable
Staff was attentive and professional. Property was very clean and comfortable
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Área tranquila perto de Ottensen/Altona, com acesso rápido ao S-Bahn e aos pontos turísticos centrais; lojas e restaurantes ficam a uma curta distância a pé. Alguns mencionam uma atmosfera industrial.
Avaliações dos hóspedes relacionadas
10
Ralf
14 de jan. de 2023
·
A estadia foi de 1 noite
Da das Hotel relativ nah an der neuen Flora liegt, konnte man das Event auch zu Fuß gut erreichen
Da das Hotel relativ nah an der neuen Flora liegt, konnte man das Event auch zu Fuß gut erreichen
10
Thomas
18 de jul. de 2025
·
A estadia foi de 1 noite
The staff at this hotel are excellent- a big thanks to Daniel and his Manager for sorting out a room issue we had. Really excellent service and would definitely recommend the hotel. Very easy to access central Hamburg with good secure parking.
The staff at this hotel are excellent- a big thanks to Daniel and his Manager for sorting out a room issue we had. Really excellent service and would definitely recommend the hotel. Very easy to access central Hamburg with good secure parking.
8
Ralph A
30 de mar. de 2024
·
A estadia foi de 3 noites
My second stay at this Renaissance Hotel was once again quite enjoyable. The room I booked was very well equipped - including a fully outfitted kitchenette, work desk and small seating area. The bed was comfortable and the room was kept very clean. The bathroom is quite small and dark, but very modern and for a single traveller it is sufficient. If you do need parking, the hotel garage is of normal size (no mini driveways!), and a safe place to park your car). On the negative side there were some service mishaps: i.e. the only available lift breaking down on one morning, and house keeping leaving both windows open all day after cleaning, so that I came back in the evening to an ice cold room. However, service recovery was quite swift - with the lift being repaired within a few hours, and management extending their apologies for the "ice box room experience" very quickly and genuinely. The front desk staff does care about customers here, and is very, very friendly and welcoming. Finally, the breakfast service needs to be highlighted: food and beverages on offer are first class, and the breakfast service is a truly delightful experience to start your day with. Overall, I can definitely recommend this hotel which is conveniently located if you like the Ottensen and Altona neighborhoods. It's on a quiet street, but with a supermarket, restaurants and public transportation all in short walking distance. Good choice for Hamburg, and real value for money.
My second stay at this Renaissance Hotel was once again quite enjoyable. The room I booked was very well equipped - including a fully outfitted kitchenette, work desk and small seating area. The bed was comfortable and the room was kept very clean. The bathroom is quite small and dark, but very modern and for a single traveller it is sufficient. If you do need parking, the hotel garage is of normal size (no mini driveways!), and a safe place to park your car). On the negative side there were some service mishaps: i.e. the only available lift breaking down on one morning, and house keeping leaving both windows open all day after cleaning, so that I came back in the evening to an ice cold room. However, service recovery was quite swift - with the lift being repaired within a few hours, and management extending their apologies for the "ice box room experience" very quickly and genuinely. The front desk staff does care about customers here, and is very, very friendly and welcoming. Finally, the breakfast service needs to be highlighted: food and beverages on offer are first class, and the breakfast service is a truly delightful experience to start your day with. Overall, I can definitely recommend this hotel which is conveniently located if you like the Ottensen and Altona neighborhoods. It's on a quiet street, but with a supermarket, restaurants and public transportation all in short walking distance. Good choice for Hamburg, and real value for money.
10
Andreas
23 de out. de 2025
·
A estadia foi de 4 noites
Saubere Zimmer, leckeres Frühstück und gute Anbindung an öffentliche Verkehrsmittel
Saubere Zimmer, leckeres Frühstück und gute Anbindung an öffentliche Verkehrsmittel
8
Philip
26 de jul. de 2025
·
A estadia foi de 1 noite
Well equipped studio apartment in quiet area close to the S bahn (Ostensee), less than 5 minutes walk. Good choice of eateries close by. Had to check in at Moxy next door but no problems. Excellent breakfast, lots of choice, staff brilliant.
Well equipped studio apartment in quiet area close to the S bahn (Ostensee), less than 5 minutes walk. Good choice of eateries close by. Had to check in at Moxy next door but no problems. Excellent breakfast, lots of choice, staff brilliant.
10
Simo
19 de fev. de 2024
·
A estadia foi de 4 noites
Nice and clean room. Super friendly staff. Good breakfast buffet. Walking distance to Ottensen Station and the Altona area wich is very cozy and family friendly.
Nice and clean room. Super friendly staff. Good breakfast buffet. Walking distance to Ottensen Station and the Altona area wich is very cozy and family friendly.
10
Peter
27 de out. de 2024
·
A estadia foi de 1 noite
Very nice accommodation, close to the hart of the St. Pauli district.
Very nice accommodation, close to the hart of the St. Pauli district.
10
Gary
13 de mar. de 2024
·
A estadia foi de 4 noites
A very quiet neighborhood. Grocery store is around the corner.
A very quiet neighborhood. Grocery store is around the corner.
10
Jens Thorsen
8 de set. de 2024
·
A estadia foi de 2 noites
Super fint næsten nyt hotel, men lækkert badeværelse og dejlige senge med blødt sengetøj. Ligger 5 min fra S banestation med super forbindelse til bymidten.
Super fint næsten nyt hotel, men lækkert badeværelse og dejlige senge med blødt sengetøj. Ligger 5 min fra S banestation med super forbindelse til bymidten.
6
Camilla
10 de jun. de 2024
·
A estadia foi de 1 noite
+ trevlig person, bra med kök på rummet mm om man behöver det, rent och nytt, fint. Hyfsat nära stationen Altona - kalt och kallt; luftkonditionering stod på 18,7 och gick inte att ändra (?), högt ljud från fläkt i rummet. omgivningen inte stadsgator utan mer industriområde, bar intill som var trevlig men matservering stängde tidigt. Det här är ett hotell som passar bra för den bilburne som ska bo ett tag och behöver alla bekvämligheter som kök och tvättmaskin. Köpcentrum intill. Vi valde fel hotell, vi hade velat ha ett varmt, mysigt hotell med hemtrevlig reception.
+ trevlig person, bra med kök på rummet mm om man behöver det, rent och nytt, fint. Hyfsat nära stationen Altona - kalt och kallt; luftkonditionering stod på 18,7 och gick inte att ändra (?), högt ljud från fläkt i rummet. omgivningen inte stadsgator utan mer industriområde, bar intill som var trevlig men matservering stängde tidigt. Det här är ett hotell som passar bra för den bilburne som ska bo ett tag och behöver alla bekvämligheter som kök och tvättmaskin. Köpcentrum intill. Vi valde fel hotell, vi hade velat ha ett varmt, mysigt hotell med hemtrevlig reception.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é frequentemente avaliado como muito bom, com uma ampla seleção. Alguns hóspedes acharam a variedade limitada, os suprimentos não repostos prontamente ou a sala de café da manhã pequena.
Avaliações dos hóspedes relacionadas
6
Morten
9 de out. de 2025
·
A estadia foi de 1 noite
Frokost med veldig begrenset utvalg.
Frokost med veldig begrenset utvalg.
10
Helmut
26 de ago. de 2024
·
A estadia foi de 1 noite
Freundlicher Empfang, sauberes modern ausgestattetes Zimmer mit kleiner gut ausgestatter Küchenzeile, Frühstück lässt keine Wünsche offen in einem allerdings kleinen Frühstücksraum. Jederzeit wieder!
Freundlicher Empfang, sauberes modern ausgestattetes Zimmer mit kleiner gut ausgestatter Küchenzeile, Frühstück lässt keine Wünsche offen in einem allerdings kleinen Frühstücksraum. Jederzeit wieder!
6
Falko
3 de fev. de 2025
·
A estadia foi de 3 noites
Waren zum wiederholten Male in diesem Hotel. Wird aber das letzte Mal gewesen sein. Frühstück war sehr spärlich, Besteck und Kaffeetassen haben teilweise gefehlt und wurden erst auf Nachfrage wieder aufgefüllt. Unser Zimmer wurde während unseres 4-tägigen Aufenthalt weder gereinigt noch wurden Handtücher getauscht. Wie schon erwähnt , die vorherigen Aufenthalte waren eindeutig besser.
Waren zum wiederholten Male in diesem Hotel. Wird aber das letzte Mal gewesen sein. Frühstück war sehr spärlich, Besteck und Kaffeetassen haben teilweise gefehlt und wurden erst auf Nachfrage wieder aufgefüllt. Unser Zimmer wurde während unseres 4-tägigen Aufenthalt weder gereinigt noch wurden Handtücher getauscht. Wie schon erwähnt , die vorherigen Aufenthalte waren eindeutig besser.
10
Andreas
23 de out. de 2025
·
A estadia foi de 4 noites
Saubere Zimmer, leckeres Frühstück und gute Anbindung an öffentliche Verkehrsmittel
Saubere Zimmer, leckeres Frühstück und gute Anbindung an öffentliche Verkehrsmittel
6
Ralph A
2 de dez. de 2024
·
A estadia foi de 5 noites
Repeat stay at Renaissance Inn by Marriott in Hamburg-Bahrenfeld, and unfortunately the service level has seriously dripped through the floor - while the s and breakfast service are still very good. Pros: still a spacious, well-equlipped room with kitchenette, separate sofa and work desk and a small, but highly functional bathroom. Good location, great breakfast offer (cold & warm dishes and beverages are excellent and plentiful), and convenient parking garage. Cons: service level is practically non-existent since there is hardly any staff to be seen. Check in and check out now has to be done pretty much at the sister hotel Moxy due to staff shortage. The only staff one encounters is the breakfast team, and not only are these gentlemen all very unfriendly (no greetings and not hospitality shown to anyone), but the chef even was chiding me , when I tried to take some food items in a manner he did not approve of. Honestly, not used to be berated by service staff as a guest... if this is in line with Marriott's standards, then, that's on Marriott. But for a Marriott hotel experience this is totally unacceptable. The same goes for the fact that most of the staff do not speak German nor even proper English: communication is a real challenge, and there is no sense of "Hanseatic hospitality". Summary: if you don't want any contact with staff, then this is the right hotel for you. As a Marriott it's a failure regarding service, but the room and breakfast do deliver.
Repeat stay at Renaissance Inn by Marriott in Hamburg-Bahrenfeld, and unfortunately the service level has seriously dripped through the floor - while the s and breakfast service are still very good. Pros: still a spacious, well-equlipped room with kitchenette, separate sofa and work desk and a small, but highly functional bathroom. Good location, great breakfast offer (cold & warm dishes and beverages are excellent and plentiful), and convenient parking garage. Cons: service level is practically non-existent since there is hardly any staff to be seen. Check in and check out now has to be done pretty much at the sister hotel Moxy due to staff shortage. The only staff one encounters is the breakfast team, and not only are these gentlemen all very unfriendly (no greetings and not hospitality shown to anyone), but the chef even was chiding me , when I tried to take some food items in a manner he did not approve of. Honestly, not used to be berated by service staff as a guest... if this is in line with Marriott's standards, then, that's on Marriott. But for a Marriott hotel experience this is totally unacceptable. The same goes for the fact that most of the staff do not speak German nor even proper English: communication is a real challenge, and there is no sense of "Hanseatic hospitality". Summary: if you don't want any contact with staff, then this is the right hotel for you. As a Marriott it's a failure regarding service, but the room and breakfast do deliver.
10
Peter
2 de mar. de 2024
·
A estadia foi de 1 noite
Clean, quiet and very friendly staff. Amazing breakfast! Nice
Clean, quiet and very friendly staff. Amazing breakfast! Nice
8
Philip
26 de jul. de 2025
·
A estadia foi de 1 noite
Well equipped studio apartment in quiet area close to the S bahn (Ostensee), less than 5 minutes walk. Good choice of eateries close by. Had to check in at Moxy next door but no problems. Excellent breakfast, lots of choice, staff brilliant.
Well equipped studio apartment in quiet area close to the S bahn (Ostensee), less than 5 minutes walk. Good choice of eateries close by. Had to check in at Moxy next door but no problems. Excellent breakfast, lots of choice, staff brilliant.
8
Peter
30 de nov. de 2023
·
A estadia foi de 1 noite
Spacious rooms with small complete kitchen, nice bathroom and comfortable bed. Complete breakfast is included.
Spacious rooms with small complete kitchen, nice bathroom and comfortable bed. Complete breakfast is included.
10
Simo
19 de fev. de 2024
·
A estadia foi de 4 noites
Nice and clean room. Super friendly staff. Good breakfast buffet. Walking distance to Ottensen Station and the Altona area wich is very cozy and family friendly.
Nice and clean room. Super friendly staff. Good breakfast buffet. Walking distance to Ottensen Station and the Altona area wich is very cozy and family friendly.
10
Patrizia
17 de out. de 2025
·
A estadia foi de 1 noite
Sehr schönes und großes Zimmer mit allem was man braucht. Das Frühstück war vielfältig und lecker.
Sehr schönes und großes Zimmer mit allem was man braucht. Das Frühstück war vielfältig und lecker.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
6
Thuy Ngoc
1 de ago. de 2026
·
A estadia foi de 1 noite
positivt: Frokosten var veldig bra. Personalet som jobbet der var utrolig hyggelig og imøtekommende. Fordi vi skulle reise ganske tidlig og trengte litt medbrakt frokost og vi fikk med oss det vi trengte. Negativ: Aircon på rommet ikke fungerte og vi spurte resepsjon personalet og de var også på rommet og sjekket. De sa at det skal justere ned til 18 / 19 grader i løpet av 4 timer. Men det var ikke som han sa. Rommet var varm hele natten.
positivt: Frokosten var veldig bra. Personalet som jobbet der var utrolig hyggelig og imøtekommende. Fordi vi skulle reise ganske tidlig og trengte litt medbrakt frokost og vi fikk med oss det vi trengte. Negativ: Aircon på rommet ikke fungerte og vi spurte resepsjon personalet og de var også på rommet og sjekket. De sa at det skal justere ned til 18 / 19 grader i løpet av 4 timer. Men det var ikke som han sa. Rommet var varm hele natten.
8
SØREN
2 de mai. de 2026
·
A estadia foi de 1 noite
Sauberes großes Zimmer, Frühstück etwas sparsam, nicht richtig zentral für die Innenstadt!
Sauberes großes Zimmer, Frühstück etwas sparsam, nicht richtig zentral für die Innenstadt!
8
Gisela
12 de abr. de 2026
·
A estadia foi de 3 noites
The room is really nice, we have the one with the kitchenette, which was very useful. Breakfast is basic, but good enough. There is a huge supermarket around the corner, which helps. There is a main bus line a couple of blocks away and the S1 around 8 min walk from the Hotel. The S1 connects to the airport. The location is not central, but it was useful for us for what we needed to do. The Reception is at the Moxy hotel, next door and so is the gym. Unfortunately, they've closed some amenities, such as a ping pong table as it seems they need some storage space. Overall, a good hotel, but if you prefer to be more central, perhaps this is not your area. It takes around 20 minutes by bus to get to the centre. We've had no issues with this, but it's not walking distance. We've had a really good experience.
The room is really nice, we have the one with the kitchenette, which was very useful. Breakfast is basic, but good enough. There is a huge supermarket around the corner, which helps. There is a main bus line a couple of blocks away and the S1 around 8 min walk from the Hotel. The S1 connects to the airport. The location is not central, but it was useful for us for what we needed to do. The Reception is at the Moxy hotel, next door and so is the gym. Unfortunately, they've closed some amenities, such as a ping pong table as it seems they need some storage space. Overall, a good hotel, but if you prefer to be more central, perhaps this is not your area. It takes around 20 minutes by bus to get to the centre. We've had no issues with this, but it's not walking distance. We've had a really good experience.
10
Dorte
22 de mar. de 2026
·
A estadia foi de 1 noite
Flotte store værelser og pænt hotel med imødekommende personale
Flotte store værelser og pænt hotel med imødekommende personale
10
Herbert
2 de mar. de 2026
·
A estadia foi de 2 noites
Das Hotel bietet geräumige, neuwertige und saubere Zimmer mit einem großes Bad. Das Frühstück ist in Ordnung und das Personal sehr freundlich und hilfsbereit!
Das Hotel bietet geräumige, neuwertige und saubere Zimmer mit einem großes Bad. Das Frühstück ist in Ordnung und das Personal sehr freundlich und hilfsbereit!
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-20: 146.63920471126556USD
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: 203.92170642581175USD
- 2026-09-25: 203.1580806102905USD
- 2026-09-26: NO DATA
- 2026-09-27: 134.6758940834198USD
- 2026-09-28: 184.45108637823483USD
- 2026-09-29: NO DATA
- 2026-09-30: NO DATA
- 2026-10-01: 242.88292215156554USD
- 2026-10-02: 242.88292215156554USD
- 2026-10-03: NO DATA
- 2026-10-04: 242.30159803756712USD
- 2026-10-05: 284.18384269789124USD
- 2026-10-06: NO DATA
- 2026-10-07: NO DATA
- 2026-10-08: 184.45108637823483USD
- 2026-10-09: 247.82695199999998USD
- 2026-10-10: NO DATA
- 2026-10-11: 159.24324113113403USD
- 2026-10-12: NO DATA
- 2026-10-13: NO DATA
- 2026-10-14: NO DATA
- 2026-10-15: 184.45108637823483USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 164.9804838377838USD
- 2026-10-19: 215.70163866389464USD
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: 184.73433416743467USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 159.48123299999997USD
- 2026-10-26: 190.13284900305175USD
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: 224.2462365369415USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 159.48123299999997USD
- 2026-11-03: NO DATA
- 2026-11-04: NO DATA
- 2026-11-05: 159.5630963204956USD
- 2026-11-06: 224.2462365369415USD
- 2026-11-07: NO DATA
- 2026-11-08: 149.50794861447142USD
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: 182.72283543525694USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 149.40546189971923USD
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: 149.40546189971923USD
- 2026-11-20: 188.16490799999997USD
Os funcionários da receção irão receber os clientes à chegada. Os clientes devem apresentar um certificado de vacinação completa contra a COVID-19 no momento do check-in. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Os clientes devem apresentar um certificado de vacinação completa contra a COVID-19 no momento do check-in.
- Tarifa de estacionamento: 19 EUR por dia
- Estadia de animais de estimação: 50 EUR por animal, por estadia + 50 EUR (taxa de limpeza única)
- Os animais de serviço estão isentos de taxas
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Wi-fi gratuito
Serviços
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24-Hour Front Desk
Lockers Available
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Estação de carregamento para automóveis elétricos
Parking Onsite