Wayam Mundo Imperial
From
US$ 144
/ noite
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From
US$ 144
/ noite
Sobre esta propriedade
. Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.. No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário par...
Localização
Wayam Mundo Imperial hotel is located in one of Merida Mexico’s most iconic neighborhoods, Garcia Ginerés. We are just a few steps from the historic Paseo Montejo, International Yucatan Center, La Iberica, Americas Park and more.
Restaurante
Piscina
Recepção 24 horas
Centro de negócios
Serviço de quarto
Mini bar
Localização
Avenida Colon 508,García Ginerés,97070 Mérida,Yucatán,MX, García Ginerés, Mérida, Município de Mérida, Estado de Yucatán, México
Opções de quarto
Junior Suite Doble
Junior Suite, 2 Double Beds 2 Double Beds
Avaliações dos hóspedes sobre Wayam Mundo Imperial
9.1
Fantástico
Com base em 431 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Wayam Mundo Imperial, viajantes destacam a arquitetura moderna, os quartos espaçosos e bem projetados, e um restaurante que muitos consideram excelente, juntamente com uma equipe geralmente amigável e uma localização conveniente perto do Paseo de Montejo para refeições, compras e transporte.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Wayam Mundo Imperial, viajantes destacam a arquitetura moderna, os quartos espaçosos e bem projetados, e um restaurante que muitos consideram excelente, juntamente com uma equipe geralmente amigável e uma localização conveniente perto do Paseo de Montejo para refeições, compras e transporte.
No entanto, as avaliações também mencionam um serviço inconsistente, cobranças surpresa ou adicionais e um serviço de restaurante lento ou desorganizado em alguns momentos. Alguns hóspedes relatam problemas de manutenção, pragas ou falta de limpeza, Wi-Fi instável ou pago, problemas com o ar condicionado e uma piscina pequena ou ocasionalmente negligenciada. Espere uma estadia elegante com uma forte oferta gastronômica, mas com políticas e consistência de serviço variáveis.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Muitos hóspedes elogiam a propriedade moderna e as instalações gerais. As desvantagens relatadas incluem uma piscina pequena ou ocasionalmente negligenciada, alguns problemas de manutenção e um serviço de manobrista que acarreta uma taxa com pessoal intermitente.
Avaliações dos hóspedes relacionadas
8
Gautam
14 de mar. de 2024
·
Hospedou-se por 3 noites
The hotel impresses with its stunning design, lush foliage, and inviting cafe, but the experience is marred by notable issues. Rooms are spacious and modern but not as clean as expected. Service falls short, especially in billing; minor room service charges can\'t be added to a "credit account," and AMEX is accepted at the front desk but not for room service. Basic amenities like shampoo were unavailable upon arrival, and staff responses were dismissive, exacerbating the discomfort. Additionally, noise issues from plumbing and adjacent rooms detract from the peaceful ambiance. The hotel also falsely advertises a laundry service, causing inconvenience as I had to find external services at a lower cost. This misrepresentation questions the reliability of their offerings. Furthermore, the bar\'s consistent closure and the policy of charging for water in high-priced rooms are puzzling. The neglected pool adds to the drawbacks. Overall, while the hotel has potential, it needs significant improvements in customer service, amenity consistency, and facility maintenance. Addressing these could greatly enhance the guest experience.
The hotel impresses with its stunning design, lush foliage, and inviting cafe, but the experience is marred by notable issues. Rooms are spacious and modern but not as clean as expected. Service falls short, especially in billing; minor room service charges can\'t be added to a "credit account," and AMEX is accepted at the front desk but not for room service. Basic amenities like shampoo were unavailable upon arrival, and staff responses were dismissive, exacerbating the discomfort. Additionally, noise issues from plumbing and adjacent rooms detract from the peaceful ambiance. The hotel also falsely advertises a laundry service, causing inconvenience as I had to find external services at a lower cost. This misrepresentation questions the reliability of their offerings. Furthermore, the bar\'s consistent closure and the policy of charging for water in high-priced rooms are puzzling. The neglected pool adds to the drawbacks. Overall, while the hotel has potential, it needs significant improvements in customer service, amenity consistency, and facility maintenance. Addressing these could greatly enhance the guest experience.
2
Thania
31 de jul. de 2024
·
Hospedou-se por 2 noites
Te cobran 500 pesos extras por el uso de wifi y la alberca !!!, cuando se supone que eso debe estar incluido en la reserva!, llegue en la noche y no había ni quien recibiera el vehículo, el estacionamiento sin seguridad!
Te cobran 500 pesos extras por el uso de wifi y la alberca !!!, cuando se supone que eso debe estar incluido en la reserva!, llegue en la noche y no había ni quien recibiera el vehículo, el estacionamiento sin seguridad!
4
Shamar
24 de mai. de 2024
·
Hospedou-se por 4 noites
We paid extra for an upgraded suite with a kitchen. However, not everything in the kitchen worked. The exhaust fan and light over the stovetop didn't work, the microwave didn't work, the lamp in the sitting area didn't work either. Some of the fountains in the common areas were out of service as well. Such as the one at the main entrance. It looked to be broken for some time because the water was green with algae and looked like a mini swamp. Needless to say a bunch of swampy standing water brings mosquitoes. There were plenty in our room despite our best efforts to keep them out. There were marks on the wall especially in the bathroom from the previous guests swatting mosquitoes on the walls.
We paid extra for an upgraded suite with a kitchen. However, not everything in the kitchen worked. The exhaust fan and light over the stovetop didn't work, the microwave didn't work, the lamp in the sitting area didn't work either. Some of the fountains in the common areas were out of service as well. Such as the one at the main entrance. It looked to be broken for some time because the water was green with algae and looked like a mini swamp. Needless to say a bunch of swampy standing water brings mosquitoes. There were plenty in our room despite our best efforts to keep them out. There were marks on the wall especially in the bathroom from the previous guests swatting mosquitoes on the walls.
10
Nora
14 de mai. de 2024
·
Hospedou-se por 3 noites
Excelentes instalaciones, un hotel tranquilo, ecofriendly, seguro
Excelentes instalaciones, un hotel tranquilo, ecofriendly, seguro
8
Sergio Roberto
1 de jan. de 2025
·
Hospedou-se por 3 noites
The hotel os beautiful, modern and all tje facilities in excellent conditions, the attention and services were great all the time. We had an small issue at the checking with some non pre-notification of extra charges for the pet but it was solved. Very good experience in general.
The hotel os beautiful, modern and all tje facilities in excellent conditions, the attention and services were great all the time. We had an small issue at the checking with some non pre-notification of extra charges for the pet but it was solved. Very good experience in general.
8
Gabriela
9 de abr. de 2024
·
Hospedou-se por 1 noite
Es un lindo hotel con habitaciones muy cómodas y amplias, no es un hotel para niños, la alberca está pequeña y como descuidada.
Es un lindo hotel con habitaciones muy cómodas y amplias, no es un hotel para niños, la alberca está pequeña y como descuidada.
10
Trevor
25 de mar. de 2024
·
Hospedou-se por 2 noites
A beautiful property with great hospitality. It was perfect as we had a car and it was easy to park downstairs. The food in the restaurant was excellent. We will be coming back.
A beautiful property with great hospitality. It was perfect as we had a car and it was easy to park downstairs. The food in the restaurant was excellent. We will be coming back.
10
Arantza
30 de mai. de 2024
·
Hospedou-se por 3 noites
Nunca hubo nadie en la alberca , ni para pedir agua eso muy mal.
Nunca hubo nadie en la alberca , ni para pedir agua eso muy mal.
10
Karla
12 de jul. de 2024
·
Hospedou-se por 4 noites
Excelentes instalaciones y el servicio de primera
Excelentes instalaciones y el servicio de primera
4
Gabriela
5 de jul. de 2024
·
Hospedou-se por 4 noites
Acostumbro a viajar con regularidad y tengo la oportunidad de hacerlo tanto en mi país Mexico como internacional y es la primera vez que me cobran por el uso de internet por el uso del gym y por el Valet parking. Esto no hizo agradable mi estancia y por lo tanto no regresaré ahí nunca y tampoco lo recomiendo
Acostumbro a viajar con regularidad y tengo la oportunidad de hacerlo tanto en mi país Mexico como internacional y es la primera vez que me cobran por el uso de internet por el uso del gym y por el Valet parking. Esto no hizo agradable mi estancia y por lo tanto no regresaré ahí nunca y tampoco lo recomiendo
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
O feedback é misto: vários hóspedes acharam os espaços muito limpos, enquanto outros relataram banheiros ou pisos sujos, itens esquecidos, pragas e banheiros públicos mal conservados.
Avaliações dos hóspedes relacionadas
6
Gabriela
31 de jan. de 2025
·
Hospedou-se por 3 noites
Fue buena normal. Ejemplo éramos 6 en la habitación y no dejaban aguas suficientes y se molestaban si pedíamos más. Al grado que nos dijeron que solo serían 2 por cuarto y eso se me hace fatal porque es Agua. No dejaban toalla de manos Teníamos desayuno incluido y nunca nos comentaron hasta el último día y eso se me hizo fatal. Ojalá nos hagan el rembolso para poder cerrar la experiencia de una manera agradable. Los baños de visitas de la entrada me tocó sucio y tuve ye buscar otro.
Fue buena normal. Ejemplo éramos 6 en la habitación y no dejaban aguas suficientes y se molestaban si pedíamos más. Al grado que nos dijeron que solo serían 2 por cuarto y eso se me hace fatal porque es Agua. No dejaban toalla de manos Teníamos desayuno incluido y nunca nos comentaron hasta el último día y eso se me hizo fatal. Ojalá nos hagan el rembolso para poder cerrar la experiencia de una manera agradable. Los baños de visitas de la entrada me tocó sucio y tuve ye buscar otro.
10
VERONIQUE
12 de fev. de 2023
·
Hospedou-se por 2 noites
Hôtel à l'architecture intéressante, tournée vers un jardin intérieur reposant (ce qui est justifié car l'environnement n'est pas remarquable). Les chambres sont très modernes, bien équipées, spacieuses. Très bons repas et service. Tout est vraiment propre et entretenu. Nous avons passé un excellent séjour.
Hôtel à l'architecture intéressante, tournée vers un jardin intérieur reposant (ce qui est justifié car l'environnement n'est pas remarquable). Les chambres sont très modernes, bien équipées, spacieuses. Très bons repas et service. Tout est vraiment propre et entretenu. Nous avons passé un excellent séjour.
4
Shamar
24 de mai. de 2024
·
Hospedou-se por 4 noites
We paid extra for an upgraded suite with a kitchen. However, not everything in the kitchen worked. The exhaust fan and light over the stovetop didn't work, the microwave didn't work, the lamp in the sitting area didn't work either. Some of the fountains in the common areas were out of service as well. Such as the one at the main entrance. It looked to be broken for some time because the water was green with algae and looked like a mini swamp. Needless to say a bunch of swampy standing water brings mosquitoes. There were plenty in our room despite our best efforts to keep them out. There were marks on the wall especially in the bathroom from the previous guests swatting mosquitoes on the walls.
We paid extra for an upgraded suite with a kitchen. However, not everything in the kitchen worked. The exhaust fan and light over the stovetop didn't work, the microwave didn't work, the lamp in the sitting area didn't work either. Some of the fountains in the common areas were out of service as well. Such as the one at the main entrance. It looked to be broken for some time because the water was green with algae and looked like a mini swamp. Needless to say a bunch of swampy standing water brings mosquitoes. There were plenty in our room despite our best efforts to keep them out. There were marks on the wall especially in the bathroom from the previous guests swatting mosquitoes on the walls.
2
Luis
24 de mai. de 2024
·
Hospedou-se por 1 noite
Llegamos después de las 17hrs, check in lento, no tenían opciones de habitación más que con vista a el área de mantenimiento, no tenían luz en la habitación, ni aire acondicionado se tardó en que lograran conectar la luz, y nos prestaron un ventilador. Había cuando menos 10 a 15 cucarachas entre las camas y en el piso. Terrible experiencia.
Llegamos después de las 17hrs, check in lento, no tenían opciones de habitación más que con vista a el área de mantenimiento, no tenían luz en la habitación, ni aire acondicionado se tardó en que lograran conectar la luz, y nos prestaron un ventilador. Había cuando menos 10 a 15 cucarachas entre las camas y en el piso. Terrible experiencia.
8
Catalina
27 de nov. de 2024
·
Hospedou-se por 2 noites
La limpieza deja mucho que desear, el último día encontramos debajo de la base a la base una calceta sucia que no era nuestra quiere decir que estaba allí desde que llegamos. El pido caución y pegajoso y la pared junto al espejo sucia de cosas que rmbarraron
La limpieza deja mucho que desear, el último día encontramos debajo de la base a la base una calceta sucia que no era nuestra quiere decir que estaba allí desde que llegamos. El pido caución y pegajoso y la pared junto al espejo sucia de cosas que rmbarraron
10
Citlalli Bastida
30 de abr. de 2024
·
Hospedou-se por 3 noites
El hotel es bonito. La limpieza puede ser mejor. Había basura en áreas comunes como el elevador. El baño del cuarto no lo limpiaron muy bien. Había cabellos en a el piso de la regadera.
El hotel es bonito. La limpieza puede ser mejor. Había basura en áreas comunes como el elevador. El baño del cuarto no lo limpiaron muy bien. Había cabellos en a el piso de la regadera.
10
Lily
3 de dez. de 2023
·
Hospedou-se por 4 noites
Excellent hotel, very newly renovated and clean. Beautiful rooms with plenty of space. Only downside is that it is a bit further out of town than the other hotels - approx 13 min walk from the main areas
Excellent hotel, very newly renovated and clean. Beautiful rooms with plenty of space. Only downside is that it is a bit further out of town than the other hotels - approx 13 min walk from the main areas
10
Paola
9 de jan. de 2023
·
Hospedou-se por 19.365 noites
We enjoyed our stay at the hotel. It is very modern, the architecture is nice, the hotel and rooms were very clean and the service was very friendly and helpful. The hotel is well located close to Paseo Montejo, and the restaurant is good, so overall we had a great experience.
We enjoyed our stay at the hotel. It is very modern, the architecture is nice, the hotel and rooms were very clean and the service was very friendly and helpful. The hotel is well located close to Paseo Montejo, and the restaurant is good, so overall we had a great experience.
10
Kelly
28 de jul. de 2023
·
Hospedou-se por 2 noites
La hospitalidad estuvo excelente, el lugar esta hermoso, las atenciones del personal son excelentes, el restaurante esta muy rico, la alberca esta muy agradable, la limpieza es muy buena, es muy tranquilo el hotel.Nos encantó.
La hospitalidad estuvo excelente, el lugar esta hermoso, las atenciones del personal son excelentes, el restaurante esta muy rico, la alberca esta muy agradable, la limpieza es muy buena, es muy tranquilo el hotel.Nos encantó.
10
JOSE ANGEL
26 de ago. de 2023
·
Hospedou-se por 1 noite
This is a fantastic place, great restaurant, friendly service, super clean, well located and beautiful modern architecture...
This is a fantastic place, great restaurant, friendly service, super clean, well located and beautiful modern architecture...
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são espaçosos, modernos e confortáveis. Problemas recorrentes incluem Wi-Fi instável ou lento, ar condicionado inconsistente e problemas ocasionais de manutenção em certas suítes ou instalações.
Avaliações dos hóspedes relacionadas
4
Ricardo Everardo
9 de set. de 2024
·
Hospedou-se por 1 noite
La experiencia con los aires acondicionados en Mérida, es todo un caso. En la primer habitación no servía el aire, y en la segunda enfriaba demasiado. La atención del personal fue muy mala
La experiencia con los aires acondicionados en Mérida, es todo un caso. En la primer habitación no servía el aire, y en la segunda enfriaba demasiado. La atención del personal fue muy mala
8
Gautam
14 de mar. de 2024
·
Hospedou-se por 3 noites
The hotel impresses with its stunning design, lush foliage, and inviting cafe, but the experience is marred by notable issues. Rooms are spacious and modern but not as clean as expected. Service falls short, especially in billing; minor room service charges can\'t be added to a "credit account," and AMEX is accepted at the front desk but not for room service. Basic amenities like shampoo were unavailable upon arrival, and staff responses were dismissive, exacerbating the discomfort. Additionally, noise issues from plumbing and adjacent rooms detract from the peaceful ambiance. The hotel also falsely advertises a laundry service, causing inconvenience as I had to find external services at a lower cost. This misrepresentation questions the reliability of their offerings. Furthermore, the bar\'s consistent closure and the policy of charging for water in high-priced rooms are puzzling. The neglected pool adds to the drawbacks. Overall, while the hotel has potential, it needs significant improvements in customer service, amenity consistency, and facility maintenance. Addressing these could greatly enhance the guest experience.
The hotel impresses with its stunning design, lush foliage, and inviting cafe, but the experience is marred by notable issues. Rooms are spacious and modern but not as clean as expected. Service falls short, especially in billing; minor room service charges can\'t be added to a "credit account," and AMEX is accepted at the front desk but not for room service. Basic amenities like shampoo were unavailable upon arrival, and staff responses were dismissive, exacerbating the discomfort. Additionally, noise issues from plumbing and adjacent rooms detract from the peaceful ambiance. The hotel also falsely advertises a laundry service, causing inconvenience as I had to find external services at a lower cost. This misrepresentation questions the reliability of their offerings. Furthermore, the bar\'s consistent closure and the policy of charging for water in high-priced rooms are puzzling. The neglected pool adds to the drawbacks. Overall, while the hotel has potential, it needs significant improvements in customer service, amenity consistency, and facility maintenance. Addressing these could greatly enhance the guest experience.
10
ZEUS EFRAIN
21 de mai. de 2024
·
Hospedou-se por 4 noites
La ubicación es excelente. La propiedad es muy tranquila y las habitaciones grandes y en muy buen estado. El personal en general fue siempre muy profesional y amble. Hago una especial mención y reconocimiento a la chica de la recepción con quien realicé el check in. Desafortunadamente no logro recordar su nombre sin embargo quiero mencionar que fue muy profesional y servicial. El check in fue súper rapido e inclusive logró conseguir un upgrade de mi habitación por estar celebrando mi aniversario. Estos detalles siempre se agradecen. Seguro que volveré a hospedarme aqui cuando regrese.
La ubicación es excelente. La propiedad es muy tranquila y las habitaciones grandes y en muy buen estado. El personal en general fue siempre muy profesional y amble. Hago una especial mención y reconocimiento a la chica de la recepción con quien realicé el check in. Desafortunadamente no logro recordar su nombre sin embargo quiero mencionar que fue muy profesional y servicial. El check in fue súper rapido e inclusive logró conseguir un upgrade de mi habitación por estar celebrando mi aniversario. Estos detalles siempre se agradecen. Seguro que volveré a hospedarme aqui cuando regrese.
8
Marisol
12 de jul. de 2024
·
Hospedou-se por 1 noite
Muy linda, muy bien cuidada, limpia y en buenas condiciones. Habitaciones amplias, ideal para quienes vieja en familia
Muy linda, muy bien cuidada, limpia y en buenas condiciones. Habitaciones amplias, ideal para quienes vieja en familia
4
Shamar
24 de mai. de 2024
·
Hospedou-se por 4 noites
We paid extra for an upgraded suite with a kitchen. However, not everything in the kitchen worked. The exhaust fan and light over the stovetop didn't work, the microwave didn't work, the lamp in the sitting area didn't work either. Some of the fountains in the common areas were out of service as well. Such as the one at the main entrance. It looked to be broken for some time because the water was green with algae and looked like a mini swamp. Needless to say a bunch of swampy standing water brings mosquitoes. There were plenty in our room despite our best efforts to keep them out. There were marks on the wall especially in the bathroom from the previous guests swatting mosquitoes on the walls.
We paid extra for an upgraded suite with a kitchen. However, not everything in the kitchen worked. The exhaust fan and light over the stovetop didn't work, the microwave didn't work, the lamp in the sitting area didn't work either. Some of the fountains in the common areas were out of service as well. Such as the one at the main entrance. It looked to be broken for some time because the water was green with algae and looked like a mini swamp. Needless to say a bunch of swampy standing water brings mosquitoes. There were plenty in our room despite our best efforts to keep them out. There were marks on the wall especially in the bathroom from the previous guests swatting mosquitoes on the walls.
8
ALETHIA RUBIO
23 de mar. de 2024
·
Hospedou-se por 3 noites
El hotel es muy bonito y queda muy cerca del Centro de Convenciones. La primera habitación que nos dieron en PB era muy oscura y el baño horrible, no tenía ni cortina la regadera y tenía una ventana enorme que podía verse desde el piso de arriba cuando te bañabas, por lo que pedimos cambio a otra habitación. Lo mejor del hotel sin duda es la comida, desayunos de 10, nos tocó un mesero súper atento pero en general tardan muchísimo para tomar la orden y servir la comida. La atención bastante regular, no son proactivos y la host del restaurante te hace caras si llegas sin haber reservado mesa antes (aunque estés hospedado y hayan muchísimas mesas vacías). Por lo que le daría 3 estrellas en atención aunque el hotel sea muy bonito.
El hotel es muy bonito y queda muy cerca del Centro de Convenciones. La primera habitación que nos dieron en PB era muy oscura y el baño horrible, no tenía ni cortina la regadera y tenía una ventana enorme que podía verse desde el piso de arriba cuando te bañabas, por lo que pedimos cambio a otra habitación. Lo mejor del hotel sin duda es la comida, desayunos de 10, nos tocó un mesero súper atento pero en general tardan muchísimo para tomar la orden y servir la comida. La atención bastante regular, no son proactivos y la host del restaurante te hace caras si llegas sin haber reservado mesa antes (aunque estés hospedado y hayan muchísimas mesas vacías). Por lo que le daría 3 estrellas en atención aunque el hotel sea muy bonito.
4
Alejandro
2 de jun. de 2024
·
Hospedou-se por 2 noites
El aire acondicionado no enfría Mala conexión a internet
El aire acondicionado no enfría Mala conexión a internet
10
FAWAZ
30 de mar. de 2024
·
Hospedou-se por 1 noite
Friendly welcoming staff. Nice design. Spacious minimalist well designed room.
Friendly welcoming staff. Nice design. Spacious minimalist well designed room.
10
Lily
3 de dez. de 2023
·
Hospedou-se por 4 noites
Excellent hotel, very newly renovated and clean. Beautiful rooms with plenty of space. Only downside is that it is a bit further out of town than the other hotels - approx 13 min walk from the main areas
Excellent hotel, very newly renovated and clean. Beautiful rooms with plenty of space. Only downside is that it is a bit further out of town than the other hotels - approx 13 min walk from the main areas
10
Tanya
1 de dez. de 2024
·
Hospedou-se por 1 noite
Wonderful beautiful hotel! Close proximity to paseo Montejo which had lots of amazing food and shopping options. Hotel is newer and you can tell - rooms are sooo nice. Bathroom is huge! Restaurant is amazing. Their brunch is so good and their French toast is to die for! Had the lunch tacos and they’re possibly the best tacos ever.
Wonderful beautiful hotel! Close proximity to paseo Montejo which had lots of amazing food and shopping options. Hotel is newer and you can tell - rooms are sooo nice. Bathroom is huge! Restaurant is amazing. Their brunch is so good and their French toast is to die for! Had the lunch tacos and they’re possibly the best tacos ever.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como amigável e prestativa. Ainda assim, as avaliações citam serviço e comunicação inconsistentes, serviço de restaurante lento, atrasos no check-in e taxas surpresa ou não divulgadas que frustram alguns hóspedes.
Avaliações dos hóspedes relacionadas
10
ZEUS EFRAIN
21 de mai. de 2024
·
Hospedou-se por 4 noites
La ubicación es excelente. La propiedad es muy tranquila y las habitaciones grandes y en muy buen estado. El personal en general fue siempre muy profesional y amble. Hago una especial mención y reconocimiento a la chica de la recepción con quien realicé el check in. Desafortunadamente no logro recordar su nombre sin embargo quiero mencionar que fue muy profesional y servicial. El check in fue súper rapido e inclusive logró conseguir un upgrade de mi habitación por estar celebrando mi aniversario. Estos detalles siempre se agradecen. Seguro que volveré a hospedarme aqui cuando regrese.
La ubicación es excelente. La propiedad es muy tranquila y las habitaciones grandes y en muy buen estado. El personal en general fue siempre muy profesional y amble. Hago una especial mención y reconocimiento a la chica de la recepción con quien realicé el check in. Desafortunadamente no logro recordar su nombre sin embargo quiero mencionar que fue muy profesional y servicial. El check in fue súper rapido e inclusive logró conseguir un upgrade de mi habitación por estar celebrando mi aniversario. Estos detalles siempre se agradecen. Seguro que volveré a hospedarme aqui cuando regrese.
10
Humberto
20 de out. de 2024
·
Hospedou-se por 3 noites
El servicio del hotel es muy bueno en los desayunos nos atendieron Francisco, Javier y Victor muy atentos y serviciales. Tmb nos organizó un tour Gabriela con rapidez y eficiencia.
El servicio del hotel es muy bueno en los desayunos nos atendieron Francisco, Javier y Victor muy atentos y serviciales. Tmb nos organizó un tour Gabriela con rapidez y eficiencia.
8
ALETHIA RUBIO
23 de mar. de 2024
·
Hospedou-se por 3 noites
El hotel es muy bonito y queda muy cerca del Centro de Convenciones. La primera habitación que nos dieron en PB era muy oscura y el baño horrible, no tenía ni cortina la regadera y tenía una ventana enorme que podía verse desde el piso de arriba cuando te bañabas, por lo que pedimos cambio a otra habitación. Lo mejor del hotel sin duda es la comida, desayunos de 10, nos tocó un mesero súper atento pero en general tardan muchísimo para tomar la orden y servir la comida. La atención bastante regular, no son proactivos y la host del restaurante te hace caras si llegas sin haber reservado mesa antes (aunque estés hospedado y hayan muchísimas mesas vacías). Por lo que le daría 3 estrellas en atención aunque el hotel sea muy bonito.
El hotel es muy bonito y queda muy cerca del Centro de Convenciones. La primera habitación que nos dieron en PB era muy oscura y el baño horrible, no tenía ni cortina la regadera y tenía una ventana enorme que podía verse desde el piso de arriba cuando te bañabas, por lo que pedimos cambio a otra habitación. Lo mejor del hotel sin duda es la comida, desayunos de 10, nos tocó un mesero súper atento pero en general tardan muchísimo para tomar la orden y servir la comida. La atención bastante regular, no son proactivos y la host del restaurante te hace caras si llegas sin haber reservado mesa antes (aunque estés hospedado y hayan muchísimas mesas vacías). Por lo que le daría 3 estrellas en atención aunque el hotel sea muy bonito.
10
Nancy
27 de mar. de 2024
·
Hospedou-se por 5 noites
It was beautiful and we LOVED the customer service
It was beautiful and we LOVED the customer service
2
Libertad
1 de ago. de 2024
·
Hospedou-se por 4 noites
Considero que la propiedad realiza un abuso a quienes contratamos mediante Expedia porque se justifican que no tenemos una reserva directa con ellos. El personal no está capacitado para explicar y resolver alguna situación. En mi caso, desde que llegamos e intentamos hacer el check-in nos trataron mal y despectivamente, pero cuando solicité la intervención de algún superior nadie acudió y nos tuvieron esperando demasiado tiempo en el lobby incluso teniendo pagada mi reservación sin respuesta alguna. Este hotel es una burla, sobre todo para quienes no somos extranjeros. No tratan a los huéspedes igual. Mi reserva con wayam Mundo Imperial fue una pésima experiencia que terminó arruinando mis vacaciones.
Considero que la propiedad realiza un abuso a quienes contratamos mediante Expedia porque se justifican que no tenemos una reserva directa con ellos. El personal no está capacitado para explicar y resolver alguna situación. En mi caso, desde que llegamos e intentamos hacer el check-in nos trataron mal y despectivamente, pero cuando solicité la intervención de algún superior nadie acudió y nos tuvieron esperando demasiado tiempo en el lobby incluso teniendo pagada mi reservación sin respuesta alguna. Este hotel es una burla, sobre todo para quienes no somos extranjeros. No tratan a los huéspedes igual. Mi reserva con wayam Mundo Imperial fue una pésima experiencia que terminó arruinando mis vacaciones.
10
Joan
25 de abr. de 2024
·
Hospedou-se por 5 noites
Excellent and attentive reception staff. Concierge was very helpful. Porters very attentive. Clean, large room! Will stay again!
Excellent and attentive reception staff. Concierge was very helpful. Porters very attentive. Clean, large room! Will stay again!
8
Chiara
9 de mar. de 2023
·
Hospedou-se por 3 noites
Muy bien, solo un poco lento el servicio del restaurante aunque muy rico
Muy bien, solo un poco lento el servicio del restaurante aunque muy rico
10
Paola
9 de jan. de 2023
·
Hospedou-se por 19.365 noites
We enjoyed our stay at the hotel. It is very modern, the architecture is nice, the hotel and rooms were very clean and the service was very friendly and helpful. The hotel is well located close to Paseo Montejo, and the restaurant is good, so overall we had a great experience.
We enjoyed our stay at the hotel. It is very modern, the architecture is nice, the hotel and rooms were very clean and the service was very friendly and helpful. The hotel is well located close to Paseo Montejo, and the restaurant is good, so overall we had a great experience.
4
Gabriela
5 de jul. de 2024
·
Hospedou-se por 4 noites
Acostumbro a viajar con regularidad y tengo la oportunidad de hacerlo tanto en mi país Mexico como internacional y es la primera vez que me cobran por el uso de internet por el uso del gym y por el Valet parking. Esto no hizo agradable mi estancia y por lo tanto no regresaré ahí nunca y tampoco lo recomiendo
Acostumbro a viajar con regularidad y tengo la oportunidad de hacerlo tanto en mi país Mexico como internacional y es la primera vez que me cobran por el uso de internet por el uso del gym y por el Valet parking. Esto no hizo agradable mi estancia y por lo tanto no regresaré ahí nunca y tampoco lo recomiendo
4
Jolie
5 de mar. de 2024
·
I rated the review low because of: - Unstable WiFi, frequently disconnecting. - Valet parking charged at 240MX per day, undisclosed at car drop-off. - Room water, coffee, tea not complimentary; charges not disclosed on the bar station. - Additional expenses for everything; limited WiFi during my 3-day stay. - No inclusive breakfast for the $200/night rate in Mexico, considered expensive. - Shower overflowed, flooding the bathroom floor. - Booked a double bed but given a single; asked for 500MX/extra bed/day. - 660MX resort fee charged at the hotel. Decided not to return.
I rated the review low because of: - Unstable WiFi, frequently disconnecting. - Valet parking charged at 240MX per day, undisclosed at car drop-off. - Room water, coffee, tea not complimentary; charges not disclosed on the bar station. - Additional expenses for everything; limited WiFi during my 3-day stay. - No inclusive breakfast for the $200/night rate in Mexico, considered expensive. - Shower overflowed, flooding the bathroom floor. - Booked a double bed but given a single; asked for 500MX/extra bed/day. - 660MX resort fee charged at the hotel. Decided not to return.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Bem localizado perto do Paseo de Montejo e a uma curta distância a pé de restaurantes e lojas. Alguns observam que se sente um pouco longe do centro histórico ou de difícil acesso durante obras na rua.
Avaliações dos hóspedes relacionadas
10
Natalia
1 de abr. de 2024
·
Hospedou-se por 3 noites
Lo recomiendo mucho, queda todo super cerca y lo que no en Uber super fácil
Lo recomiendo mucho, queda todo super cerca y lo que no en Uber super fácil
8
Luz Maria
8 de mar. de 2023
·
Hospedou-se por 1 noite
Beautiful decor but not good location !! The street were under repairs so taxis and Uber very hard to get there!!
Beautiful decor but not good location !! The street were under repairs so taxis and Uber very hard to get there!!
8
Thomas
1 de abr. de 2022
·
Hospedou-se por 3 noites
Beautiful open-air hotel. very comfortable and the staff was awesome, friendly, and helpful. The hotel is a little isolated from activities (shopping and dining). The food in the restaurant was very good - but a little "fancier and trendy" than we prefer.
Beautiful open-air hotel. very comfortable and the staff was awesome, friendly, and helpful. The hotel is a little isolated from activities (shopping and dining). The food in the restaurant was very good - but a little "fancier and trendy" than we prefer.
10
Nidia Noemí Burgos
9 de ago. de 2024
·
Hospedou-se por 5 noites
Excelente ubicación servicio y el personal muy atento
Excelente ubicación servicio y el personal muy atento
10
Luis Fernando
11 de dez. de 2024
·
Hospedou-se por 3 noites
Todo muy bien, la ubicación muy céntrica y los desayunos y el restaurante es muy agradable
Todo muy bien, la ubicación muy céntrica y los desayunos y el restaurante es muy agradable
10
Lily
3 de dez. de 2023
·
Hospedou-se por 4 noites
Excellent hotel, very newly renovated and clean. Beautiful rooms with plenty of space. Only downside is that it is a bit further out of town than the other hotels - approx 13 min walk from the main areas
Excellent hotel, very newly renovated and clean. Beautiful rooms with plenty of space. Only downside is that it is a bit further out of town than the other hotels - approx 13 min walk from the main areas
10
Paola
9 de jan. de 2023
·
Hospedou-se por 19.365 noites
We enjoyed our stay at the hotel. It is very modern, the architecture is nice, the hotel and rooms were very clean and the service was very friendly and helpful. The hotel is well located close to Paseo Montejo, and the restaurant is good, so overall we had a great experience.
We enjoyed our stay at the hotel. It is very modern, the architecture is nice, the hotel and rooms were very clean and the service was very friendly and helpful. The hotel is well located close to Paseo Montejo, and the restaurant is good, so overall we had a great experience.
8
Adrien
17 de fev. de 2022
·
Hospedou-se por 4 noites
Very nice stay at Wayam Mundo Imperial, friendly staff, modern hotel, and a very decent price. The plus: good restaurant with nice terrace, small but convenient gym, near Calle 60 and Paseo de Montejo. The minus: a bit far from the historic center (if walking), not so many restaurant options nearby. Overall a very comfortable hotel, I would recommend it for a 2-3 nights stay in Merida.
Very nice stay at Wayam Mundo Imperial, friendly staff, modern hotel, and a very decent price. The plus: good restaurant with nice terrace, small but convenient gym, near Calle 60 and Paseo de Montejo. The minus: a bit far from the historic center (if walking), not so many restaurant options nearby. Overall a very comfortable hotel, I would recommend it for a 2-3 nights stay in Merida.
10
Carlos Manuel
19 de mai. de 2024
·
Hospedou-se por 3 noites
Hotel increíble, la habitación fue mucho más de lo que esperábamos y la zona nos permitió movernos a pie a muchos lugares de interés.
Hotel increíble, la habitación fue mucho más de lo que esperábamos y la zona nos permitió movernos a pie a muchos lugares de interés.
10
Tanya
1 de dez. de 2024
·
Hospedou-se por 1 noite
Wonderful beautiful hotel! Close proximity to paseo Montejo which had lots of amazing food and shopping options. Hotel is newer and you can tell - rooms are sooo nice. Bathroom is huge! Restaurant is amazing. Their brunch is so good and their French toast is to die for! Had the lunch tacos and they’re possibly the best tacos ever.
Wonderful beautiful hotel! Close proximity to paseo Montejo which had lots of amazing food and shopping options. Hotel is newer and you can tell - rooms are sooo nice. Bathroom is huge! Restaurant is amazing. Their brunch is so good and their French toast is to die for! Had the lunch tacos and they’re possibly the best tacos ever.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
A comida e os cafés da manhã são amplamente elogiados pela qualidade e sabor. O serviço pode ser lento nos horários de pico, e alguns hóspedes acharam os horários limitados ou os preços altos.
Avaliações dos hóspedes relacionadas
4
Octavio
13 de jun. de 2024
·
Hospedou-se por 1 noite
El lugar es bonito, pero no tiene muy buen servicio. El restaurante cierra muy temprano, te presionan para que ya te vayas. Muy cara la comida, 80 USD por persona.
El lugar es bonito, pero no tiene muy buen servicio. El restaurante cierra muy temprano, te presionan para que ya te vayas. Muy cara la comida, 80 USD por persona.
8
ALETHIA RUBIO
23 de mar. de 2024
·
Hospedou-se por 3 noites
El hotel es muy bonito y queda muy cerca del Centro de Convenciones. La primera habitación que nos dieron en PB era muy oscura y el baño horrible, no tenía ni cortina la regadera y tenía una ventana enorme que podía verse desde el piso de arriba cuando te bañabas, por lo que pedimos cambio a otra habitación. Lo mejor del hotel sin duda es la comida, desayunos de 10, nos tocó un mesero súper atento pero en general tardan muchísimo para tomar la orden y servir la comida. La atención bastante regular, no son proactivos y la host del restaurante te hace caras si llegas sin haber reservado mesa antes (aunque estés hospedado y hayan muchísimas mesas vacías). Por lo que le daría 3 estrellas en atención aunque el hotel sea muy bonito.
El hotel es muy bonito y queda muy cerca del Centro de Convenciones. La primera habitación que nos dieron en PB era muy oscura y el baño horrible, no tenía ni cortina la regadera y tenía una ventana enorme que podía verse desde el piso de arriba cuando te bañabas, por lo que pedimos cambio a otra habitación. Lo mejor del hotel sin duda es la comida, desayunos de 10, nos tocó un mesero súper atento pero en general tardan muchísimo para tomar la orden y servir la comida. La atención bastante regular, no son proactivos y la host del restaurante te hace caras si llegas sin haber reservado mesa antes (aunque estés hospedado y hayan muchísimas mesas vacías). Por lo que le daría 3 estrellas en atención aunque el hotel sea muy bonito.
10
Trevor
25 de mar. de 2024
·
Hospedou-se por 2 noites
A beautiful property with great hospitality. It was perfect as we had a car and it was easy to park downstairs. The food in the restaurant was excellent. We will be coming back.
A beautiful property with great hospitality. It was perfect as we had a car and it was easy to park downstairs. The food in the restaurant was excellent. We will be coming back.
10
Luis Fernando
11 de dez. de 2024
·
Hospedou-se por 3 noites
Todo muy bien, la ubicación muy céntrica y los desayunos y el restaurante es muy agradable
Todo muy bien, la ubicación muy céntrica y los desayunos y el restaurante es muy agradable
8
Chiara
9 de mar. de 2023
·
Hospedou-se por 3 noites
Muy bien, solo un poco lento el servicio del restaurante aunque muy rico
Muy bien, solo un poco lento el servicio del restaurante aunque muy rico
10
Jose
26 de out. de 2023
·
Hospedou-se por 3 noites
Restaurat was really good
Restaurat was really good
10
Erika
18 de mar. de 2024
·
Hospedou-se por 4 noites
La Comida súper bien los alimentos buena calidad y suficiente y grato el ambiente
La Comida súper bien los alimentos buena calidad y suficiente y grato el ambiente
10
Jose Maria
2 de abr. de 2024
·
Hospedou-se por 2 noites
En general la propiedad esta excelente, os cuartos muy comodos. En el restarurante al servicio le falta un poco, se equivocaron con los platillos, algo lento para tomar las ordenes.
En general la propiedad esta excelente, os cuartos muy comodos. En el restarurante al servicio le falta un poco, se equivocaron con los platillos, algo lento para tomar las ordenes.
10
JOSE ANGEL
26 de ago. de 2023
·
Hospedou-se por 1 noite
This is a fantastic place, great restaurant, friendly service, super clean, well located and beautiful modern architecture...
This is a fantastic place, great restaurant, friendly service, super clean, well located and beautiful modern architecture...
10
Tanya
1 de dez. de 2024
·
Hospedou-se por 1 noite
Wonderful beautiful hotel! Close proximity to paseo Montejo which had lots of amazing food and shopping options. Hotel is newer and you can tell - rooms are sooo nice. Bathroom is huge! Restaurant is amazing. Their brunch is so good and their French toast is to die for! Had the lunch tacos and they’re possibly the best tacos ever.
Wonderful beautiful hotel! Close proximity to paseo Montejo which had lots of amazing food and shopping options. Hotel is newer and you can tell - rooms are sooo nice. Bathroom is huge! Restaurant is amazing. Their brunch is so good and their French toast is to die for! Had the lunch tacos and they’re possibly the best tacos ever.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
JUAN A
25 de jun. de 2024
·
Hospedou-se por 1 noite
Todo Excelente!
Todo Excelente!
6
Gabriela
31 de jan. de 2025
·
Hospedou-se por 3 noites
Fue buena normal. Ejemplo éramos 6 en la habitación y no dejaban aguas suficientes y se molestaban si pedíamos más. Al grado que nos dijeron que solo serían 2 por cuarto y eso se me hace fatal porque es Agua. No dejaban toalla de manos Teníamos desayuno incluido y nunca nos comentaron hasta el último día y eso se me hizo fatal. Ojalá nos hagan el rembolso para poder cerrar la experiencia de una manera agradable. Los baños de visitas de la entrada me tocó sucio y tuve ye buscar otro.
Fue buena normal. Ejemplo éramos 6 en la habitación y no dejaban aguas suficientes y se molestaban si pedíamos más. Al grado que nos dijeron que solo serían 2 por cuarto y eso se me hace fatal porque es Agua. No dejaban toalla de manos Teníamos desayuno incluido y nunca nos comentaron hasta el último día y eso se me hizo fatal. Ojalá nos hagan el rembolso para poder cerrar la experiencia de una manera agradable. Los baños de visitas de la entrada me tocó sucio y tuve ye buscar otro.
8
Sergio Roberto
1 de jan. de 2025
·
Hospedou-se por 3 noites
The hotel os beautiful, modern and all tje facilities in excellent conditions, the attention and services were great all the time. We had an small issue at the checking with some non pre-notification of extra charges for the pet but it was solved. Very good experience in general.
The hotel os beautiful, modern and all tje facilities in excellent conditions, the attention and services were great all the time. We had an small issue at the checking with some non pre-notification of extra charges for the pet but it was solved. Very good experience in general.
10
Dulce Carolina
21 de dez. de 2024
·
Hospedou-se por 4 noites
Me encanto el hotel y ame mi habitación
Me encanto el hotel y ame mi habitación
10
Steven
13 de dez. de 2024
·
Hospedou-se por 6 noites
Very, very pleased with my stay! The property, room, food and service were all excellent. Would definitely stay again!!!!
Very, very pleased with my stay! The property, room, food and service were all excellent. Would definitely stay again!!!!
Políticas da propriedade
Check-in
Checkout
Check-in a partir de 15:00
Antes de 11:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-18: 192.34042218780516USD
- 2026-09-19: 170.49961740417478USD
- 2026-09-20: 140.18470395431518USD
- 2026-09-21: 156.68339309539795USD
- 2026-09-22: 155.40041306610107USD
- 2026-09-23: 135.0564095588684USD
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: 173.80914818420408USD
- 2026-09-27: 153.73939461975095USD
- 2026-09-28: 169.69386643066406USD
- 2026-09-29: 233.9498354446411USD
- 2026-09-30: 218.1371696395874USD
- 2026-10-01: 188.57795643920898USD
- 2026-10-02: 169.69386643066406USD
- 2026-10-03: 188.89796579284666USD
- 2026-10-04: 159.2998154937744USD
- 2026-10-05: 150.67326011657713USD
- 2026-10-06: 173.89562252349853USD
- 2026-10-07: 159.2998154937744USD
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: 201.02253693389892USD
- 2026-10-11: 174.12267677917478USD
- 2026-10-12: 159.20251653594968USD
- 2026-10-13: 164.35971161193848USD
- 2026-10-14: 159.2998154937744USD
- 2026-10-15: 169.4087655960083USD
- 2026-10-16: 188.57795643920898USD
- 2026-10-17: 191.25347635040282USD
- 2026-10-18: 169.4087655960083USD
- 2026-10-19: NO DATA
- 2026-10-20: 146.80077911071777USD
- 2026-10-21: 169.4087655960083USD
- 2026-10-22: 186.6416633895874USD
- 2026-10-23: 197.39014176330565USD
- 2026-10-24: 203.79073169403074USD
- 2026-10-25: 194.51357820892332USD
- 2026-10-26: 164.11573732147215USD
- 2026-10-27: 164.35971161193848USD
- 2026-10-28: 161.9833925643921USD
- 2026-10-29: 211.93219352722167USD
- 2026-10-30: 218.40349378967284USD
- 2026-10-31: 223.57822194519042USD
- 2026-11-01: 183.3191710922241USD
- 2026-11-02: 316.6151526214599USD
- 2026-11-03: 365.026700112915USD
- 2026-11-04: 312.7595916503906USD
- 2026-11-05: 303.37482254028316USD
- 2026-11-06: 242.2064445953369USD
- 2026-11-07: 239.63086849212644USD
- 2026-11-08: 225.76759737854002USD
- 2026-11-09: 222.2605260681152USD
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: 174.38071606750486USD
- 2026-11-17: 189.7780528198242USD
- 2026-11-18: NO DATA
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Recepção 24 horas
Salas de reuniões
Fotocopiadora
Armazenamento de bagagem
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