Aspen House

The house, the welcome we received and views were amazing. Everything was as described and this was a perfect house and location for our family of adults.

Wonderful house with amazing views of the lake and Remarkable mountains

In fairness we actually didn’t stay at the property as the host failed to provide access to the property and remained uncontactable on the day of check-in. Obviously this created unnecessary stress for my family of 8 adults and 1 child as we sought to find alternative accommodation for the 3 nights of our intended stay in Queenstown. Fortunately, the VRBO care policy ensured that we received an immediate refund and covered the increase in cost for alternative accommodation which we were eventually able to secure after a considerable search. Whilst the host eventually responded the next day and offered for us to stay free of charge, we had already committed one night accomodation at our hotel and would have incurred cancellation fees for the remaining nights. We were also settled as a family and did not want further disruption to our holiday. To say we were disappointed really is an understatement. As a host if you are intending to be out of the country during a rental period, for goodness sake organise a local contact, and make sure the phone number you have listed is reachable.

Great house, incredible views, handy location with easy access to town but also a local shop and bar/restaurant etc.Plenty of space and everything required to feel right at home straight away.

We were thoroughly delighted with the house - sensational views and everything we could need to ensure we had an enjoyable, hassle-free stay. Kitchen was well equipped and appliances easy to operate. There was plenty of glassware and crockery etc and we really liked the little dishes for pre-dinner nibbles.The walk up the hill is bit of a challenge but the no.1 bus from 'downtown' is a good alternative.Snow was disappointing but breathtaking views from the top and 'interesting' roads made it all worthwhile.We would recommend a trip to Arrowtown and Glenorchy (another great drive).