Lovely family hotel, Amimation team were amazing, the kids loved them all, bar staff and hotel staff lovely and friendly, clean. Drinks were good and no queues at the bar. The only real complaint is that it is supposed to be a no smoking anywhere around the hotel but people were smoking everywhere. At the theatre, around the pool, at the bar, outside the restaurant. We couldn't get away from it which is dissapointing as it's only a few guests spoiling it for everyone else rather than those few guests just moving away from everyone else for five minutes. Smokers will happily accept going to a designated smoking area if they are asked to but if it's not enforced then they don't bother. No ashtrays obviously so all the ash just flicked all over the floor where everyone is walking around bearfoot all day.
Lovely family hotel, Amimation team were amazing, the kids loved them all, bar staff and hotel staff lovely and friendly, clean. Drinks were good and no queues at the bar. The only real complaint is that it is supposed to be a no smoking anywhere around the hotel but people were smoking everywhere. At the theatre, around the pool, at the bar, outside the restaurant. We couldn't get away from it which is dissapointing as it's only a few guests spoiling it for everyone else rather than those few guests just moving away from everyone else for five minutes. Smokers will happily accept going to a designated smoking area if they are asked to but if it's not enforced then they don't bother. No ashtrays obviously so all the ash just flicked all over the floor where everyone is walking around bearfoot all day.