Rhinebrook Estate 8 Bed 11 Bath Sleeps 20

Great place for our group of 16!

This breathtaking mansion exceeded all expectations. It was in pristine condition and so so clean. Lots of space for a dinner party and playing board games. The kitchen was spacious and convenient to cook in with a huge refrigerator, 2 sinks, and 2 dish washers. Each bedroom was very spacious with most having their own bathroom. The cherry on top was the yoga room, sauna room, and outdoor hot tub. Was the best house stay I have ever had..

Very nice house. Lots of room for our group of 13. However, it was advertised as having four King bedrooms when there were only three. Also, a few things were broken in the house, but overall everything was beautiful and a good time was had by all.

Kitchen great, room clean, host. Fine, hot tub not usedj

We are extensive VRBO users who have rented homes worldwide. This was our worst experience ever - especially painful as we were in town for a family member's memorial service.Access Crisis: Despite multiple requests for check-in instructions, we received NO response. We could only enter because we coincidentally arrived as the property manager was leaving. Otherwise, we'd have been locked out despite their rigid insistence on punctual arrival.Deferred Maintenance: Stove partially broken, multiple bathtub faucets non-functional, master bedroom gas fireplaces inoperable, kitchen window screws rusted off (photo attached), hot tub unsanitary and unserviced. Nothing was fixed despite our reports.Unacceptable Cleaning: My wife found a false eyelash on a kitchen chair. Shower heads had heavy limescale buildup (photos attached) - easily fixable with basic cleaning.Misplaced Priorities: Instead of addressing these issues, we received multiple rule reminder emails, affiliate links to buy their beds, and marketing for other properties.The priorities here are backwards - meticulous about rules while neglecting maintenance, cleanliness, and basic hospitality. Avoid this property.