I asked Jason if there was a pool and hot tub at the house. He said yes. There is not a pool or hot tub. Wouldn’t let me cancel with refund so we had no choice but to stay. 12,10,5year old and infant along with their parents all in this tiny cabin with nothing to do. “Games” as mentioned do not have all the pieces-super fun to play. Lawn was 8 inches long, couldn’t even enjoy the rickety ass picnic table because you were attacked by all the gnats and mosquitoes from the tall grass. VRBO will do nothing, we have been back and forth with them since the first night we were there. They offered me 100 credit. I had to spend an addition 800 to give my family something to do for two days so I bought passes for jellystone-they were amazing!!!! Three bears park- water park also not included- was closed. No lifeguards. Thank goodness yogi jellystone was there or we would have had to leave. No air the first day and a half. Jason also tried to tell me that the air conditioner unit was not outside when I told him after the 5th time if I was SURE that it was on cool and turned on. 49years old-I got this-I told him the condenser isn’t even clicking on to spin-he said that it was on the inside, not outside so how would I know that. Anyway, if your within your 14 days of cancelling-I urge you very strongly to do so. If you are looking to book, scroll to the next one and save yourself a lot of hassle.
I asked Jason if there was a pool and hot tub at the house. He said yes. There is not a pool or hot tub. Wouldn’t let me cancel with refund so we had no choice but to stay. 12,10,5year old and infant along with their parents all in this tiny cabin with nothing to do. “Games” as mentioned do not have all the pieces-super fun to play. Lawn was 8 inches long, couldn’t even enjoy the rickety ass picnic table because you were attacked by all the gnats and mosquitoes from the tall grass. VRBO will do nothing, we have been back and forth with them since the first night we were there. They offered me 100 credit. I had to spend an addition 800 to give my family something to do for two days so I bought passes for jellystone-they were amazing!!!! Three bears park- water park also not included- was closed. No lifeguards. Thank goodness yogi jellystone was there or we would have had to leave. No air the first day and a half. Jason also tried to tell me that the air conditioner unit was not outside when I told him after the 5th time if I was SURE that it was on cool and turned on. 49years old-I got this-I told him the condenser isn’t even clicking on to spin-he said that it was on the inside, not outside so how would I know that. Anyway, if your within your 14 days of cancelling-I urge you very strongly to do so. If you are looking to book, scroll to the next one and save yourself a lot of hassle.