Decameron Isla Coral Guayabitos, Ramada All-Inclusive Resort

Exseelte

If you’re looking for an all inclusive hassle free relaxing vacation this is not it! My experience was the following: the room and bathroom were clean and the bed was comfortable. The pool was cleaned daily, but closes at 7pm. The check in and check out process were quick. The bell staff were very helpful. The cons: From someone who stays in all inclusive hotels this has been by far the worst quality of food. Not to mention the amount of flys on the food was beyond unsanitary. I ended up spending money on food outside the hotel due to the fly issue. They should prioritize enclosing their buffet area, putting an air conditioner and something to mitigate the flys. Furthermore, the WIFI did not work in my room. When I went to ask the front desk staff, I was told it only works in the common areas. Lastly, the bathrooms don’t have adequate ventilation, a small window, but no fan and the weather was humid. Not worth what I paid, Will not be returning to this hotel. This is not pertaining to the hotel, but my feedback regarding the beach (Guayabitos) is the water was warm, my 11 year old son went into the water and had fun, however, their was a lot of trash on the beach (plastic bags, bottles, plastic cups) which was sad to see because of the impact this has on the ecosystems.

Property was kept clean at all times. Structurally has details that need repairs, like the pool where one of my kids got cut, probably loose or missing tiles. The food was buffet style and repetitive every day. Besides those concerns staff was helpful and friendly, and room was kept well.

The hotel had no water for 3 hours so we left to town

The property lacks air conditioning. Seeing how hot it gets there. The column area need air conditioning. The lounge chairs on the beach are extremely dirty and there trash everywhere. I asked several different employees to clean and the never did. I had issues with my shower head it kept shutting down. The blue towels the loan you do the beach - people would take them from the lounge chairs then the hotel wants to bill you for them. The food was not up to expectations. I was expecting real homemade Mexican food. The ladies in the reception area had an attitude when I approached them with issues. Safe to say that I will never be returning to that hotel. The beach water is not Cretan Clear like Cabo. I was saddened