奧斯汀 Thompson 凱悅飯店

Nice large room with comfortable beds. Beautiful pool on 4th floor with great loungers and pool service. Only complaint is that there isn’t enough light in the room, especially at nice. Fun vibe!

Great place to stay if visiting Austin. Bar and pool area are really nice. There is no water pressure in the shower - that would be my only down mark!

Excellent location however it was tough to get to valet in the evening due to sixth Street being closed. Chose the hotel because of the pool but did not get to try it due to weather

It was great vibes here clean hotel only downside is the pool can get a little packed during the weekend

This is a shared hotel, the pool is basically for the residents, the rooms aren’t finished, the restaurants are horrible, the bars are not stocked with even basic popular mixes to make the drinks! Night and day compared to other Thompsons

Great location and hotel looks pretty new. Great restaurants on premises. Awesome roof top bar. Will return for sure ✔️

The Thompson Hotel is a nice property. I did not get to enjoy the pool, but if I ever stay here again I hope I do. The food at the restaurant although over priced is very good. There are two cons I will address: 1. The toilets in the Thompson hotel, at least in my room, are black. This is an issue because it never seems like the toilet is clean which is off putting. 2. Valet is $50 per day, which is outrageous. Best to park around the corner pay the $25 and just Uber if you need to leave. Despite these things, nice hotel

Loved the vibe of this hotel. I used the gym which was one of the best I’ve seen in a hotel. Also the rooftop pool was long enough to do laps, enjoy the water during the summer heat and lounge at the cabana. Harry was very accommodating in showing me the amenities and a room because I was fleeing from a less desirable boutique hotel on S Congress. The move made my trip so much more enjoyable.

Really enjoyed my stay at the hotel. The only thing I'd bring up is that a few other co-workers and me were charged for valet fees for multiple nights during our stay even though we didn't have cars for this visit. The desk staff were very accomodating and removed the charges from our folio, but there does appear to be some problem with how valet charges are handled. Would suggest looking into improving that. Otherwise, it was a great stay - Thank you!

Love the rooftop pool!

The Thompson Hotel in Austin, Texas, offers a luxurious and stylish experience that embodies the vibrant energy of the city. The hotel’s chic design, blending modern elegance with local flair, creates an inviting atmosphere from the moment you step inside. The staff is exceptionally friendly and attentive, going out of their way to ensure guests feel welcome and well taken care of. One of the standout features is the fantastic housekeeping service, which keeps the rooms impeccably clean thoughtfully arranged. Please take time to visit the rooftop bar, a favourite spot during our time at the hotel.

The room and property were in great condition. Housekeeping was excellent! Excellent property - would definitely stay again.

Attentive staff, great stay clean and enjoyable.

Several issues impacted our stay. The cabinet in the room was broken, the shower water never got hot, and the mirror light didn’t work. On top of that, the fire alarm went off during a thunderstorm, which was very disruptive.

Stayed here one night with our son and it’s literally one block away from crazy 6th street. We came back to our room later at night and we drove around for almost 30 mins trying to find a way to get to the hotel because the streets are blocked. Once we arrived there were drunk people and homeless everywhere. Our room towels had hair on them and I don’t believe they vacuum the carpet because there was hair and dirt all over our socks. Valet is $62 a night. Also our room had a fire alarm flashing light that would blink all night. Other than that, staff was friendly at check in.

Excellent, new and clean hotel. Staff went above and beyond.

Beautiful hotel , but no coffee :( roof top closes at 6pm :( no coffee bar ceiling was very dirty and we had to look at it all night

Convenient location, great clean rooms friendly staff.

Wonderful, clean, nice check in, will come back again

Very clean, great service.

Gorgeous design, but lacking in basic functional things like outlets (1 in the room!), bedside tables, towel hooks (1!), wash rags… Really beautiful but it should be a requirement that new designs are tried out before the remodeling occurs. Beautiful lobby, very nice staff.

Poorly designed room. In the shower, the water controls and the soaps/shampoo are on the far side of the shower. So you have to step out of the flow of water to get at them. There is no door on the toilet area (meaning less privacy). And the large barn door going into the bathroom slowly slides open if you don’t lock it (which then locks out your partner if you’re in the shower, etc). And eventually derailed itself and could not be moved. All of the room lights (two on the bed, two nest to the bed) each have to be turned on and off separately. There are no central wall switches. The carpet was a little ragged on one side. And the walls in the elevator a little chipped. It’s very noisy in public areas of hotel. Too large and too loud for me. And the neighborhood is downtown in “party central”. I would not go back.

Great place to stay if visiting Austin. Bar and pool area are really nice. There is no water pressure in the shower - that would be my only down mark!

Stayed here one night with our son and it’s literally one block away from crazy 6th street. We came back to our room later at night and we drove around for almost 30 mins trying to find a way to get to the hotel because the streets are blocked. Once we arrived there were drunk people and homeless everywhere. Our room towels had hair on them and I don’t believe they vacuum the carpet because there was hair and dirt all over our socks. Valet is $62 a night. Also our room had a fire alarm flashing light that would blink all night. Other than that, staff was friendly at check in.

Hotel looks nice, rooms look nice, staff is nice… room walls are very thin…I heard conversations of people in room next to me as if they were right next to me, this was on the Thomas side.

The amenities are great! The bed and pillows were so comfy.

Excellent size room, well-kept. Good location for downtown.

The hotel has a cool vibe and the rooftop pool is amazing, but there were a couple big misses for me. The air unit in the room would not go below 68 degrees and the bed did not have a top sheet under the duvet. The duvet was too warm for the room at that temp so sleeping was not comfortable at all. The Thompson has been on my ATX to do list and fell short of my expectations for a 4 star hotel. The pool experience was great though so I would for sure do a day pass to enjoy it again.

I loved the decor and ambiance of the Thompson. My room was a great size for my needs. The bathroom fixtures and material quality was top notch.

The Wi-Fi was didnt connect making it difficult to work properly. The room service never picked up the the phone and I had to order Uber easts.

Staff was super awesome. So friendly and helpful!

Will definitely stay there again. Great location to 6th Street. Staff very helpful.

Hotel is really nice and the staff did a good job of doing the little things that makes the stay memorable. They were on top of making sure as a guest you were really enjoying your stay.

Front dest service was excellent and accommodating. Food was delicious and beautiful decor.

Great stay at Thompson! The staff was amazing and lovely to work with!

Overall a good stay. The gym is great!! Location is fun. We had an issue with housekeeping not making up our room one day. We called to request a room refresh when we knew we’d be out for a few hours and no one ever showed. When we called to the front desk a few hours later to ask for more towels, as we needed to shower before leaving for the evening, and asked if housekeeping would be coming that day, the staff was condescending and belittling asking if we really needed someone to “come make the bed”. For the price daily housekeeping should be included and not an “inconvenience” for their staff.

From valet to room service, this hotel delivered. Food was good. It was clean and staff was excellent. They went above and beyond.

Great hotel with great staff members took care of every need also made my wife’s birthday special by leaving her a nice token of appreciation in our room. Next time we travel to Austin, we will stay at the Thompson again.

Really enjoyed my stay at the hotel. The only thing I'd bring up is that a few other co-workers and me were charged for valet fees for multiple nights during our stay even though we didn't have cars for this visit. The desk staff were very accomodating and removed the charges from our folio, but there does appear to be some problem with how valet charges are handled. Would suggest looking into improving that. Otherwise, it was a great stay - Thank you!

Awesome hospitality!!! Texan at the front desk and Sage, concierge, are the best! They made my husband’s 60th birthday special and one he will never forget. All staff were polite, helpful and courteous. I would definitely recommend this place!

Will definitely stay there again. Great location to 6th Street. Staff very helpful.

Very nice hotel, and very clean and great service. The area is not the best, a lot of homeless people and traffic is not the best. Kind of hard to park in at night besides that is a great location.

Staff was welcoming and the facility was beautiful. Great location for visiting 6th street and bars and restaurants. Was too cold to swim or enjoy rooftop patio, but would love to come back again.

Located right in the heart of downtown Austin. Round the corner of 6th Street. The room was extremely clean with a modern vibe. The bathroom had a relaxing atmosphere with the aromas and body/hair products. Vally parking was a must during our stay. Pro tip: Hit the Cantina on the fourth floor. The drinks, atmosphere, and music pull you to enjoy your stay.

Excellent location however it was tough to get to valet in the evening due to sixth Street being closed. Chose the hotel because of the pool but did not get to try it due to weather

Excellent size room, well-kept. Good location for downtown.

Thompson is a fantastic place to stay. Martinis at the bar, and food at Arribas are top notch. Location is perfect being half a block of sixth street keeps the noise down and makes it feel private. Would definetly stay again.

Convenient location, great clean rooms friendly staff.

Great area, but it is surrounded by a lot of homeless people. In the hotel, I felt completely safe. Step outside? Gets shady.

Great hotel, location too close to 6th for us, but understand how some would like to be there!

Located right in the heart of downtown Austin. Round the corner of 6th Street. The room was extremely clean with a modern vibe. The bathroom had a relaxing atmosphere with the aromas and body/hair products. Vally parking was a must during our stay. Pro tip: Hit the Cantina on the fourth floor. The drinks, atmosphere, and music pull you to enjoy your stay.

Front dest service was excellent and accommodating. Food was delicious and beautiful decor.

Restaurant on 4th floor is Wonderful

This is a shared hotel, the pool is basically for the residents, the rooms aren’t finished, the restaurants are horrible, the bars are not stocked with even basic popular mixes to make the drinks! Night and day compared to other Thompsons

Great location and hotel looks pretty new. Great restaurants on premises. Awesome roof top bar. Will return for sure ✔️

Loved our quick getaway to this property! The room was amazing unique and relaxing. The bars/restaurants were lively, food was terrific and service was exemplary everywhere we went. We had a blast and would love to return soon!

The Thompson Hotel is a nice property. I did not get to enjoy the pool, but if I ever stay here again I hope I do. The food at the restaurant although over priced is very good. There are two cons I will address: 1. The toilets in the Thompson hotel, at least in my room, are black. This is an issue because it never seems like the toilet is clean which is off putting. 2. Valet is $50 per day, which is outrageous. Best to park around the corner pay the $25 and just Uber if you need to leave. Despite these things, nice hotel

Thompson is a fantastic place to stay. Martinis at the bar, and food at Arribas are top notch. Location is perfect being half a block of sixth street keeps the noise down and makes it feel private. Would definetly stay again.

Great stay, nice bar and restaurant.

Very quiet, comfortable hotel. High-end design and decor. We only ate food at the pool but it was excellent; the coffee shop is a great space and ideal for working.