The Anthem Los Angeles Stadium District, Tapestry by Hilton

Rent og pænt

Rent og pænt, søde og smilende personale. Bestemt et sted jeg vil besøge igen

清潔な客室

The actual stay was nice, my wife and I stayed for 2 nights to attend at funeral near the hotel. However, after we checked out, the next day they charged my CC an additional $800 that I gave them for my check in deposit. When I called to ask why they were running my card as I thought it must have been an error. I was informed that I was responsible to pay for hidden room damages that my wife and I did not do. I have reached out to the hotel multiple times to get this resolved and asked for photos multiple times. They are unresponsive and refuse to send me the photos. When I do speak with the manager Alberto, he keeps telling me that a structural engineer needs to be involved and that basically I'm responsible for the damage. Stay away from this place. They are obviously thieves. But again, it is California!They will rip you off if you give them your CC

I paid for valet parking without a choice. Then my car got dented because they parked too close to the other cars they can barely fit.