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Best Western - Mattoon

103 US$

/nat

Gennemsnit for oktober

Best Western - Mattoon - Image 1

Best Western - Mattoon - Værelse

Best Western - Mattoon - Værelse

Best Western - Mattoon - Reception

Best Western - Mattoon - Badeværelse

Priser på Best Western - Mattoon

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103 US$

/nat

Gennemsnit for oktober

Gennemsnitlige månedlige priser

På Best Western - Mattoon ligger prisen pr. nat i gennemsnit på 81 US$ i den billigste måned (juli) og 113 US$ i den dyreste måned (maj), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Best Western - Mattoon pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	91 US$
februar	91 US$
marts	95 US$
april	92 US$
maj	113 US$
juni	92 US$
juli	81 US$
august	84 US$
september	90 US$
oktober	103 US$
november	91 US$
december	86 US$

Dyrest: maj (ca. 113 US$)

Billigst: juli (ca. 81 US$)

Om dette overnatningssted

Drag fordel af rekreative tilbud, såsom et fitnesscenter, eller andre faciliteter, inklusive gratis trådløs internetadgang og concierge-tjenester. Andre faciliteter på dette hotel inkluderer fælles stue, gratis brug af nærliggende fitnessf...

Parkering
Swimmingpool
Ikkerygerværelser
Forretningscenter
Rengøring
Sikkerhedsboks

Lokation

1416 Broadway Ave E, Mattoon, Illinois, USA

Mattoon Peterson Park (1.7 mil)

Mattoon City Hall (2.9 mil)

Kinzel Field (3.7 mil)

Sarah Bush Lincoln Hospital (3.7 mil)

Eastern Illinois University (8.4 mil)

Groniger Arena (8.7 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

4

Standardværelse - 1 kingsize-seng - ikke-ryger - køleskab og mikrobølgeovn

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

4

Standardværelse - 2 queensize-senge - ikke-ryger

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

4

Standardværelse - 1 queensize-seng - handicapvenligt - ikke-ryger (Walk-in Shower)

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

5

Standardværelse - 1 kingsize-seng - ikke-ryger

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

4

Standardværelse - 1 queensize-seng - ikke-ryger

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

4

Standardværelse - 1 queensize-seng - handicapvenligt - ikke-ryger

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

Gæsteanmeldelser af Best Western - Mattoon

7.6

God

Baseret på 644 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Best Western Heartland Inn roser mange gæster det venlige personale, rene værelser og en tilfredsstillende varm morgenmad, mens andre rapporterer om igangværende renoveringer, en lukket pool og diverse vedligeholdelsesproblemer som falske alarmer, elevatorproblemer og ustabil Wi-Fi eller TV.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Best Western Heartland Inn roser mange gæster det venlige personale, rene værelser og en tilfredsstillende varm morgenmad, mens andre rapporterer om igangværende renoveringer, en lukket pool og diverse vedligeholdelsesproblemer som falske alarmer, elevatorproblemer og ustabil Wi-Fi eller TV.

Flere fandt sengene komfortable og værelserne rolige, men temperaturkontrol, varmt vand og lugte er inkonsekvente fra værelse til værelse. Renligheden roses ofte, men flere anmeldelser nævner beskidte badeværelser eller skadedyr. Et godt valg til et kort stop, hvis du kan acceptere igangværende arbejde og lejlighedsvise vedligeholdelsesproblemer.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Poolen har været lukket, og ejendommen gennemgår løbende renoveringer, hvilket til tider medfører lugt af maling og støj i dagtimerne. Gæster rapporterer også om elevatorproblemer, gentagne alarmudløsninger og lejlighedsvise problemer med varmt vand.

Relaterede gæsteanmeldelser

10

Judy

16. okt. 2023

·

Overnattede 1 nat

The desk clerk was friendly. The beds were comfortable. The rooms were clean. The room temperature was easy to change. The smoke alarm, though, blinks above the bed. We did not sleep well because of this. Also, the elevator did not work properly. The button to the second floor doesn’t easily register 2. Eventually we were able to get to the second floor. The pool was not working. We chose the hotel because pool was in the description.

The desk clerk was friendly. The beds were comfortable. The rooms were clean. The room temperature was easy to change. The smoke alarm, though, blinks above the bed. We did not sleep well because of this. Also, the elevator did not work properly. The button to the second floor doesn’t easily register 2. Eventually we were able to get to the second floor. The pool was not working. We chose the hotel because pool was in the description.

6

Robert

15. mar. 2024

·

Overnattede 2 nætter

Disappointed the pool was closed

Disappointed the pool was closed

10

Tara

9. apr. 2024

·

Overnattede 1 nat

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

6

Mike

21. maj 2024

·

Overnattede 1 nat

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

6

Victoria

30. sep. 2024

·

Overnattede 1 nat

Pool not available - so if traveling with kids probably not the place to stay

Pool not available - so if traveling with kids probably not the place to stay

8

Bethany

12. nov. 2023

·

Overnattede 3 nætter

Room was nice clean and comfortable. But there was a ton of construction going on. Especially during the day. So the couple afternoons I went back to my room early (3-4pm) there was a lot of construction noise and new paint smell that lingered. So hopefully they’ll be done soon and it will be nicer

Room was nice clean and comfortable. But there was a ton of construction going on. Especially during the day. So the couple afternoons I went back to my room early (3-4pm) there was a lot of construction noise and new paint smell that lingered. So hopefully they’ll be done soon and it will be nicer

8

Niki

12. mar. 2024

·

Overnattede 2 nætter

The pool was out of order and didnt know til after i already paid. Tv and channels are junk. The bed and pillows were great and comfy.

The pool was out of order and didnt know til after i already paid. Tv and channels are junk. The bed and pillows were great and comfy.

4

Julie

14. mar. 2024

·

Overnattede 3 nætter

Room dirty. Pool closed

Room dirty. Pool closed

6

RICK

7. maj 2025

·

Overnattede 1 nat

I didn’t like checking in and then finding out the entire hotel is basically under construction due to a water pipe burst, and my room and third floor smell like a paint warehouse and lamps from rooms in the hallways. When I booked my room there was no explanation that this hotel is under construction. I would never of booked here if I knew this. And probably will never stay at a Best Western again.

I didn’t like checking in and then finding out the entire hotel is basically under construction due to a water pipe burst, and my room and third floor smell like a paint warehouse and lamps from rooms in the hallways. When I booked my room there was no explanation that this hotel is under construction. I would never of booked here if I knew this. And probably will never stay at a Best Western again.

2

Brian

27. sep. 2023

·

Overnattede 1 nat

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Mange anmeldelser roser meget rene værelser og fællesarealer, hvor nogle bemærker daglig service. Flere gæster rapporterede dog om beskidte badeværelser, vedvarende lugte og lejlighedsvise insekter, så renligheden virker inkonsekvent.

Relaterede gæsteanmeldelser

10

Nichole

5. dec. 2023

·

Overnattede 1 nat

Stayed only one night and thought it was very clean, quiet and the staff was excellent.

Stayed only one night and thought it was very clean, quiet and the staff was excellent.

2

Stephanie

6. jul. 2025

·

Overnattede 3 nætter

Fire department was there when I arrived because the fire alarm was activated. At 5:00 am it was activated again. Everyone was woken up for another false alarm. I changed hotels! And NOT clean!

Fire department was there when I arrived because the fire alarm was activated. At 5:00 am it was activated again. Everyone was woken up for another false alarm. I changed hotels! And NOT clean!

10

Sondra

27. nov. 2023

·

Overnattede 2 nætter

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!

4

Rosalind

14. maj 2025

·

Overnattede 1 nat

When I got to my room it had sh**t particles in the toilet,hair in the tub and room carpet was not vacuum! The service was pleasant and nice.

When I got to my room it had sh**t particles in the toilet,hair in the tub and room carpet was not vacuum! The service was pleasant and nice.

4

JOHN

16. jul. 2024

·

Overnattede 1 nat

Bugs in bathroom, room is in need of refresh

Bugs in bathroom, room is in need of refresh

10

Michael

14. okt. 2024

·

Overnattede 4 nætter

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

10

Gina

21. jul. 2024

·

Overnattede 2 nætter

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit

2

Brenda

27. aug. 2023

·

Overnattede 1 nat

The Hotel looked nice from the outside. Inside was the problem. The beds were not comfortable. There was not a bottom sheet on the bed. We had the option to change rooms. I decided to stay in the room. After traveling changing rooms was not in our plans. We got sheets from an employee and put it on the bed ourselves. I hadn't noticed the bathroom problems until the next morning. The bathroom ceiling had water stains. Mold on the walls. There was a storm at night. When I went to the bathroom the next morning there was water on the floor.

The Hotel looked nice from the outside. Inside was the problem. The beds were not comfortable. There was not a bottom sheet on the bed. We had the option to change rooms. I decided to stay in the room. After traveling changing rooms was not in our plans. We got sheets from an employee and put it on the bed ourselves. I hadn't noticed the bathroom problems until the next morning. The bathroom ceiling had water stains. Mold on the walls. There was a storm at night. When I went to the bathroom the next morning there was water on the floor.

10

Angela

8. nov. 2024

·

Overnattede 1 nat

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

6

Julie

13. maj 2024

·

Overnattede 4 nætter

The staff was friendly. The room was very quiet and we slept well. But, the bathtub looked dirty and there was no hot water. The channel selection on the TV was very limited.

The staff was friendly. The room was very quiet and we slept well. But, the bathtub looked dirty and there was no hot water. The channel selection on the TV was very limited.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Sengene er ofte komfortable, og mange fandt værelserne rolige. Dog varierer værelsesforholdene med rapporter om defekt temperaturkontrol eller varmt vand, lugte, påtrængende alarmlys, begrænset TV eller langsom Wi-Fi samt et par betydelige vedligeholdelsesproblemer som ujævne gulve eller døre, der sidder fast.

Relaterede gæsteanmeldelser

6

Kyle

8. okt. 2023

·

Overnattede 1 nat

The property has been remodeled but the door to our room stuck and had to be pushed open and pulled closed. In the middle of the ceiling of our room was a fire alarm that had a strobe light. The strobe flashed about every 20-30 seconds and was very disruptive to sleep. If this isn’t corrected I wouldn’t recommend staying here.

The property has been remodeled but the door to our room stuck and had to be pushed open and pulled closed. In the middle of the ceiling of our room was a fire alarm that had a strobe light. The strobe flashed about every 20-30 seconds and was very disruptive to sleep. If this isn’t corrected I wouldn’t recommend staying here.

4

Matthew H

8. jun. 2025

·

Overnattede 1 nat

I think I may have gotten catfished by the overall rating. The original and replacement rooms both smelled like sweat and musty body odor, and the shower didn’t work. I will say the staff were friendly and inviting though.

I think I may have gotten catfished by the overall rating. The original and replacement rooms both smelled like sweat and musty body odor, and the shower didn’t work. I will say the staff were friendly and inviting though.

6

Mike

21. maj 2024

·

Overnattede 1 nat

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

4

Troy

23. sep. 2025

·

Overnattede 1 nat

The floor is sinking away in room 313. All the furniture is leaning as the floor slopes from both walls to the center of the room.

The floor is sinking away in room 313. All the furniture is leaning as the floor slopes from both walls to the center of the room.

4

Lita

28. nov. 2025

·

Overnattede 1 nat

Room temperature. Thermostat in both rooms booked do not work. Set to 67 degrees made it feel like 90. Neither my aunt nor I slept more than an hour at a time with the constant need to get up and turn the heaters on (if it got cold while being off too long) or off (if left on too long making the rooms stifling hot) never again.

Room temperature. Thermostat in both rooms booked do not work. Set to 67 degrees made it feel like 90. Neither my aunt nor I slept more than an hour at a time with the constant need to get up and turn the heaters on (if it got cold while being off too long) or off (if left on too long making the rooms stifling hot) never again.

10

Paul

14. sep. 2025

·

Overnattede 1 nat

Quiet

Quiet

8

Niki

12. mar. 2024

·

Overnattede 2 nætter

The pool was out of order and didnt know til after i already paid. Tv and channels are junk. The bed and pillows were great and comfy.

The pool was out of order and didnt know til after i already paid. Tv and channels are junk. The bed and pillows were great and comfy.

8

Paul

13. apr. 2024

·

Overnattede 2 nætter

Nice place with very nice staff/manager. Wifi could be better.

Nice place with very nice staff/manager. Wifi could be better.

6

Steven

23. aug. 2025

·

Overnattede 1 nat

My room was clean but had a musky/mildewy smell.

My room was clean but had a musky/mildewy smell.

10

Hailey

22. sep. 2025

·

Overnattede 2 nætter

Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.

Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Personalet beskrives bredt som venligt, hjælpsomt og ærligt. Et mindretal oplevede kommunikations- eller faktureringsproblemer og ønskede sig klarere forhåndsinformation om lukkede faciliteter.

Relaterede gæsteanmeldelser

10

Tasha

11. maj 2025

·

Overnattede 1 nat

Staff was amazing

Staff was amazing

10

Nichole

5. dec. 2023

·

Overnattede 1 nat

Stayed only one night and thought it was very clean, quiet and the staff was excellent.

Stayed only one night and thought it was very clean, quiet and the staff was excellent.

10

Tara

9. apr. 2024

·

Overnattede 1 nat

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

10

Hope

6. nov. 2025

·

Overnattede 3 nætter

Clean room, great staff, great breakfast

Clean room, great staff, great breakfast

4

Suzzanne

16. sep. 2024

·

Overnattede 2 nætter

I would rather share what was wrong. 1. charged for my esa dog, wouldnt even look at my paperwork. was told at checkin it would be $40 a $50 deposit for incidentals put on my card and that i would get my $50 back at check out at check out i was charged $40 per night. giving me a refund of $10. get down the road only to see i was in fact charged $90 at check in and another $83 at checkout supposedly the $97 will go back on my card. we will see. 2. on day 2 i go back to the room only for the ac to not work. i attempted to call the desk multiple times to no avail. the desk clerk was outside talking every time i would look out the window. i attempted to contact the property multiple times before arriving to check on pet policy regarding registered service animals, i never received no response. had i known it was going to cost me as much as it did i would have brought her crate and made other arrangements. then being told it was one price upon check in to find out it was a completely different price at check out is unacceptable.

I would rather share what was wrong. 1. charged for my esa dog, wouldnt even look at my paperwork. was told at checkin it would be $40 a $50 deposit for incidentals put on my card and that i would get my $50 back at check out at check out i was charged $40 per night. giving me a refund of $10. get down the road only to see i was in fact charged $90 at check in and another $83 at checkout supposedly the $97 will go back on my card. we will see. 2. on day 2 i go back to the room only for the ac to not work. i attempted to call the desk multiple times to no avail. the desk clerk was outside talking every time i would look out the window. i attempted to contact the property multiple times before arriving to check on pet policy regarding registered service animals, i never received no response. had i known it was going to cost me as much as it did i would have brought her crate and made other arrangements. then being told it was one price upon check in to find out it was a completely different price at check out is unacceptable.

10

Gina

21. jul. 2024

·

Overnattede 2 nætter

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit

10

Ted

10. okt. 2024

·

Overnattede 1 nat

Honest people there, i forgot to get the $50 deposit when i left and the called me and mailed it to me

Honest people there, i forgot to get the $50 deposit when i left and the called me and mailed it to me

2

Isiah

12. mar. 2024

·

Overnattede 2 nætter

I didn’t even stay there because the place was trash and y’all still took my money the guy at the desk I asked if the pool worked 5 times before I paid and then as soon as I paid he said it doesn’t work then I paid for two beds and he tried giving me a room with only one bed I just want my money back

I didn’t even stay there because the place was trash and y’all still took my money the guy at the desk I asked if the pool worked 5 times before I paid and then as soon as I paid he said it doesn’t work then I paid for two beds and he tried giving me a room with only one bed I just want my money back

2

Brian

27. sep. 2023

·

Overnattede 1 nat

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

10

Angela

8. nov. 2024

·

Overnattede 1 nat

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Praktisk i forhold til Eastern Illinois University og tæt på restauranter og butikker; flere gæster nød den rolige, afsondrede beliggenhed. Nogle syntes det var svært at finde ejendommen, eller sagde at den angivne adresse vildledte vejledningen.

Relaterede gæsteanmeldelser

10

Pat & Dan

25. maj 2024

·

Overnattede 1 nat

Location and friendly staff

Location and friendly staff

10

Jennifer

24. maj 2025

·

Overnattede 2 nætter

This is our 2nd year in a row staying here. It’s clean close to Eastern Illinois University. We will be back next year.

This is our 2nd year in a row staying here. It’s clean close to Eastern Illinois University. We will be back next year.

4

Kelly

6. aug. 2024

·

Overnattede 1 nat

Facility was clean the breakfast bar nice. The AC in Rm 200 did not get cool enough. The address to the hotel on Broadway St takes you to an empty lot- not fun late at night. The $50 deposit process should have been automatically applied when I presigned for the rm, especially since the presign process was supposed to speed up check-in process. Front desk staff did not speak clearly and did not smile once at check-in or in the morning at checkout, although he did say Good morning which I appreciated.

Facility was clean the breakfast bar nice. The AC in Rm 200 did not get cool enough. The address to the hotel on Broadway St takes you to an empty lot- not fun late at night. The $50 deposit process should have been automatically applied when I presigned for the rm, especially since the presign process was supposed to speed up check-in process. Front desk staff did not speak clearly and did not smile once at check-in or in the morning at checkout, although he did say Good morning which I appreciated.

8

debbie

24. sep. 2023

·

Overnattede 2 nætter

The Best Western- Heartland in Mattoon, IL is Very safe, clean, convenient Hotel close to restaurants and stores. Customer Service was helpful, knowledgeable and friendly.They offered and delivered a great hot breakfast. At the current time the pool was closed for repairs, which we would have used. We would definitely stay again.

The Best Western- Heartland in Mattoon, IL is Very safe, clean, convenient Hotel close to restaurants and stores. Customer Service was helpful, knowledgeable and friendly.They offered and delivered a great hot breakfast. At the current time the pool was closed for repairs, which we would have used. We would definitely stay again.

10

Sondra

27. nov. 2023

·

Overnattede 2 nætter

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!

6

Aurimas

9. apr. 2024

·

Overnattede 2 nætter

Great location and amenities, but not without issues. I know this is a pet friendly property, but our room should not smell like a wet dog. The towels are way too rough, and need to be replaced. One of the trolleys was falling apart. The pool has been out of order for months, that's unacceptable.

Great location and amenities, but not without issues. I know this is a pet friendly property, but our room should not smell like a wet dog. The towels are way too rough, and need to be replaced. One of the trolleys was falling apart. The pool has been out of order for months, that's unacceptable.

8

theresa

15. sep. 2025

·

Overnattede 1 nat

Stopped for a quick overnight during a road trip.

Stopped for a quick overnight during a road trip.

8

Lydia

15. aug. 2023

·

Overnattede 3 nætter

This hotel was once a Hampton Inn and i was a regular guest there when i came to town. They have improved it greatly. Clean comfortable and affordable.

This hotel was once a Hampton Inn and i was a regular guest there when i came to town. They have improved it greatly. Clean comfortable and affordable.

10

MARIE

19. aug. 2023

·

Overnattede 2 nætter

The location and friendly workers. Awesome breakfast a great selection

The location and friendly workers. Awesome breakfast a great selection

2

Brian

27. sep. 2023

·

Overnattede 1 nat

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

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Spisning

Den varme morgenmad roses konsekvent for kvalitet og udvalg. Nogle bemærkede mindre ulemper, som f.eks. begrænsede muligheder til tider eller vanskeligheder med at varme visse retter.

Relaterede gæsteanmeldelser

8

Robert W

15. sep. 2023

·

Overnattede 1 nat

Nice facility with good breakfast

Nice facility with good breakfast

10

Flor

25. mar. 2024

·

Overnattede 2 nætter

Excellent hotel with great customer service. It was clean and nice. Breakfast was good too.

Excellent hotel with great customer service. It was clean and nice. Breakfast was good too.

10

Hope

6. nov. 2025

·

Overnattede 3 nætter

Clean room, great staff, great breakfast

Clean room, great staff, great breakfast

6

Beverly

24. aug. 2024

·

Overnattede 1 nat

Breakfast had a good variety except no microwave to heat cold, hard cinnamon roll. Towels were thin and rough. Like sandpaper!

Breakfast had a good variety except no microwave to heat cold, hard cinnamon roll. Towels were thin and rough. Like sandpaper!

8

debbie

24. sep. 2023

·

Overnattede 2 nætter

The Best Western- Heartland in Mattoon, IL is Very safe, clean, convenient Hotel close to restaurants and stores. Customer Service was helpful, knowledgeable and friendly.They offered and delivered a great hot breakfast. At the current time the pool was closed for repairs, which we would have used. We would definitely stay again.

The Best Western- Heartland in Mattoon, IL is Very safe, clean, convenient Hotel close to restaurants and stores. Customer Service was helpful, knowledgeable and friendly.They offered and delivered a great hot breakfast. At the current time the pool was closed for repairs, which we would have used. We would definitely stay again.

10

Ruby

10. mar. 2024

·

Overnattede 2 nætter

The staff was amazing The breakfast was the best out of all the hotels we have stayed It was fresh the eggs was hot and not runny scrambled eggs bacon was burnt the sausage gravy was wonderful I could keep going on and on this is the one you would definitely want to stay at

The staff was amazing The breakfast was the best out of all the hotels we have stayed It was fresh the eggs was hot and not runny scrambled eggs bacon was burnt the sausage gravy was wonderful I could keep going on and on this is the one you would definitely want to stay at

10

Michael

14. okt. 2024

·

Overnattede 4 nætter

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

10

MARIE

19. aug. 2023

·

Overnattede 2 nætter

The location and friendly workers. Awesome breakfast a great selection

The location and friendly workers. Awesome breakfast a great selection

10

Hailey

22. sep. 2025

·

Overnattede 2 nætter

Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.

Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.

10

Angela

8. nov. 2024

·

Overnattede 1 nat

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

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10

Victoria

15. sep. 2026

·

Overnattede 3 nætter

We had such a great experience during my stay! Paige at the front desk was absolutely amazing and incredibly helpful. She made sure everything went smoothly and went above and beyond to make our stay comfortable and enjoyable. Her customer service really stood out, and she made the whole experience feel easy and stress-free. I would 10/10 recommend this hotel to anyone looking for a great stay and staff who actually care about making sure everything is taken care of. Paige definitely made our experience even better! ⭐️⭐️⭐️⭐️⭐️

We had such a great experience during my stay! Paige at the front desk was absolutely amazing and incredibly helpful. She made sure everything went smoothly and went above and beyond to make our stay comfortable and enjoyable. Her customer service really stood out, and she made the whole experience feel easy and stress-free. I would 10/10 recommend this hotel to anyone looking for a great stay and staff who actually care about making sure everything is taken care of. Paige definitely made our experience even better! ⭐️⭐️⭐️⭐️⭐️

10

Eulalia

13. sep. 2026

·

Overnattede 1 nat

Quick check in with a pleasant desk clerk. Spotless room and comfortable beds.

Quick check in with a pleasant desk clerk. Spotless room and comfortable beds.

10

Charles

11. sep. 2026

·

Overnattede 3 nætter

The leadership and staff at this BW are phenomenal! Highly recommend.

The leadership and staff at this BW are phenomenal! Highly recommend.

10

Jacob

7. sep. 2026

·

Overnattede 1 nat

No problems with anything. Clean rooms

No problems with anything. Clean rooms

10

LYNN

6. sep. 2026

·

Overnattede 2 nætter

We travel frequently, and this was the finest hotel experience for us in many years!! Our room was spacious and very clean. The breakfast had many hot and cold options. It was delicious! Also, the hotel is very close to shopping and dining options. In addition to those positive comments, I must add our appreciation for the warm, friendly, and helpful staff. Jackie, the owner, was very pleasant and welcoming. She is a delightful lady! Her associate, Paige, assisted us in several ways and was so kind to assist me with several matters after check-in. She was also so cheerful!

We travel frequently, and this was the finest hotel experience for us in many years!! Our room was spacious and very clean. The breakfast had many hot and cold options. It was delicious! Also, the hotel is very close to shopping and dining options. In addition to those positive comments, I must add our appreciation for the warm, friendly, and helpful staff. Jackie, the owner, was very pleasant and welcoming. She is a delightful lady! Her associate, Paige, assisted us in several ways and was so kind to assist me with several matters after check-in. She was also so cheerful!

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Priser for kommende datoer

oktober 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
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Billigere

Dyrere

Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.

Priser i USD for 2 gæster opdateres dagligt.

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.

Indtjekning skal udføres af en person, på mindst 18 år.

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort, debetkort og kontanter
Betaling uden kontanter er tilgængelig
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet

Børn kan overnatte gratis på forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
Der er mulighed for kontaktløs betaling for alle transaktioner.
Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).

Få flere oplysninger om Best Westerns privatlivspolitik på https://www.bestwestern.dk/legal/privacy-policy.

Tillægsgebyr for kæledyr: USD 40 pr. enhed pr. nat
Der opkræves ikke gebyrer for servicedyr
Tidlig indtjekning er mulig mod et gebyr (afhænger af tilgængelighed)
Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.