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Best Western - Mattoon

103 $

/ Nacht

Ø-Preis Oktober

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Best Western - Mattoon - Zimmer

Best Western - Mattoon - Zimmer

Best Western - Mattoon - Rezeption

Best Western - Mattoon - Badezimmer

Preise für Best Western - Mattoon

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103 $

/ Nacht

Ø-Preis Oktober

Monatliche Durchschnittspreise

Bei Best Western - Mattoon ist Juli mit durchschnittlich 81 $ pro Nacht der günstigste Monat und Mai mit 113 $ der teuerste. Grundlage sind die letzten 12 Monate.

Durchschnittl. Preis pro Nacht in Best Western - Mattoon nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	91 $
Februar	91 $
März	95 $
April	92 $
Mai	113 $
Juni	92 $
Juli	81 $
August	84 $
September	90 $
Oktober	103 $
November	91 $
Dezember	86 $

Am teuersten: Mai (ca. 113 $)

Am günstigsten: Juli (ca. 81 $)

Über diese Unterkunft

Für deine Freizeit steht Folgendes zur Verfügung: Fitnessmöglichkeiten, kostenloses WLAN und ein Concierge-Service. Zu den Highlights, die dieses Hotel bietet, gehören zudem ein Gemeinschaftswohnzimmer, kostenlose Fitnessmöglichkeiten in de...

Parkmöglichkeiten
Pool
Nichtraucher-Zimmer
Business-Center
Reinigung
Safe

Lage

1416 Broadway Ave E, Mattoon, Illinois, USA

Mattoon Peterson Park (1.7 Meilen)

Mattoon City Hall (2.9 Meilen)

Kinzel Field (3.7 Meilen)

Sarah Bush Lincoln Hospital (3.7 Meilen)

Eastern Illinois University (8.4 Meilen)

Groniger Arena (8.7 Meilen)

Zimmeroptionen

4

Standardzimmer, 1 King-Bett, Nichtraucher, Kühlschrank und Mikrowelle

Zimmerdetails

1 Großes Doppelbett

Für bis zu 2 Personen

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

4

Standardzimmer, 2 Queen-Betten, Nichtraucher

Zimmerdetails

2 Doppelbetten

Für bis zu 4 Personen

Klimaanlage

WLAN (kostenlos)

Kühlschrank

4

Standardzimmer, 1 Queen-Bett, barrierefrei, Nichtraucher (Walk-in Shower)

Zimmerdetails

1 Doppelbett

Für bis zu 2 Personen

Klimaanlage

WLAN (kostenlos)

Kühlschrank

5

Standardzimmer, 1 King-Bett, Nichtraucher

Zimmerdetails

1 Großes Doppelbett

Für bis zu 2 Personen

Klimaanlage

WLAN (kostenlos)

Kühlschrank

4

Standardzimmer, 1 Queen-Bett, Nichtraucher

Zimmerdetails

1 Doppelbett

Für bis zu 2 Personen

Klimaanlage

WLAN (kostenlos)

Kühlschrank

4

Standardzimmer, 1 Queen-Bett, barrierefrei, Nichtraucher

Zimmerdetails

1 Doppelbett

Für bis zu 2 Personen

Klimaanlage

WLAN (kostenlos)

Kühlschrank

Gästebewertungen zu Best Western - Mattoon

7.6

Gut

Basierend auf 644 verifizierten Bewertungen

Was Gäste sagen

KI-Zusammenfassung aktueller Gästebewertungen

Im Best Western Heartland Inn loben viele Gäste die freundlichen Mitarbeiter, die sauberen Zimmer und das zufriedenstellende warme Frühstück, während andere über laufende Renovierungsarbeiten, einen geschlossenen Pool und verschiedene Wartungsprobleme wie Fehlalarme, Aufzugsprobleme und ein instabiles WLAN oder einen schlechten Fernsehempfang berichten.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

Was Gäste sagen

Im Best Western Heartland Inn loben viele Gäste die freundlichen Mitarbeiter, die sauberen Zimmer und das zufriedenstellende warme Frühstück, während andere über laufende Renovierungsarbeiten, einen geschlossenen Pool und verschiedene Wartungsprobleme wie Fehlalarme, Aufzugsprobleme und ein instabiles WLAN oder einen schlechten Fernsehempfang berichten.

Viele fanden die Betten bequem und die Zimmer ruhig, aber die Temperaturregelung, das heiße Wasser und Gerüche sind in den Zimmern nicht immer konsistent. Die Sauberkeit wird oft gelobt, aber mehrere Bewertungen erwähnen schmutzige Badezimmer oder Ungeziefer. Eine gute Wahl für einen kurzen Aufenthalt, wenn Sie laufende Arbeiten und gelegentliche Wartungsprobleme in Kauf nehmen können.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Der Pool ist geschlossen und das Hotel wird derzeit renoviert, was manchmal zu Farbgeruch und Lärm während des Tages führt. Gäste berichten außerdem von Aufzugsproblemen, wiederholten Alarmstörungen und gelegentlichem Wassermangel.

Ähnliche Gästebewertungen

10

Judy

16. Okt. 2023

·

Aufenthalt für eine Nacht

The desk clerk was friendly. The beds were comfortable. The rooms were clean. The room temperature was easy to change. The smoke alarm, though, blinks above the bed. We did not sleep well because of this. Also, the elevator did not work properly. The button to the second floor doesn’t easily register 2. Eventually we were able to get to the second floor. The pool was not working. We chose the hotel because pool was in the description.

The desk clerk was friendly. The beds were comfortable. The rooms were clean. The room temperature was easy to change. The smoke alarm, though, blinks above the bed. We did not sleep well because of this. Also, the elevator did not work properly. The button to the second floor doesn’t easily register 2. Eventually we were able to get to the second floor. The pool was not working. We chose the hotel because pool was in the description.

6

Robert

15. März 2024

·

Aufenthalt für 2 Nächte

Disappointed the pool was closed

Disappointed the pool was closed

10

Tara

9. Apr. 2024

·

Aufenthalt für eine Nacht

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

6

Mike

21. Mai 2024

·

Aufenthalt für eine Nacht

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

6

Victoria

30. Sept. 2024

·

Aufenthalt für eine Nacht

Pool not available - so if traveling with kids probably not the place to stay

Pool not available - so if traveling with kids probably not the place to stay

8

Bethany

12. Nov. 2023

·

Aufenthalt für 3 Nächte

Room was nice clean and comfortable. But there was a ton of construction going on. Especially during the day. So the couple afternoons I went back to my room early (3-4pm) there was a lot of construction noise and new paint smell that lingered. So hopefully they’ll be done soon and it will be nicer

Room was nice clean and comfortable. But there was a ton of construction going on. Especially during the day. So the couple afternoons I went back to my room early (3-4pm) there was a lot of construction noise and new paint smell that lingered. So hopefully they’ll be done soon and it will be nicer

8

Niki

12. März 2024

·

Aufenthalt für 2 Nächte

The pool was out of order and didnt know til after i already paid. Tv and channels are junk. The bed and pillows were great and comfy.

The pool was out of order and didnt know til after i already paid. Tv and channels are junk. The bed and pillows were great and comfy.

4

Julie

14. März 2024

·

Aufenthalt für 3 Nächte

Room dirty. Pool closed

Room dirty. Pool closed

6

RICK

7. Mai 2025

·

Aufenthalt für eine Nacht

I didn’t like checking in and then finding out the entire hotel is basically under construction due to a water pipe burst, and my room and third floor smell like a paint warehouse and lamps from rooms in the hallways. When I booked my room there was no explanation that this hotel is under construction. I would never of booked here if I knew this. And probably will never stay at a Best Western again.

I didn’t like checking in and then finding out the entire hotel is basically under construction due to a water pipe burst, and my room and third floor smell like a paint warehouse and lamps from rooms in the hallways. When I booked my room there was no explanation that this hotel is under construction. I would never of booked here if I knew this. And probably will never stay at a Best Western again.

2

Brian

27. Sept. 2023

·

Aufenthalt für eine Nacht

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Viele Bewertungen loben sehr saubere Zimmer und Gemeinschaftsbereiche, wobei einige täglich gereinigte Zimmer erwähnen. Einige Gäste haben jedoch schmutzige Badezimmer, anhaltende Gerüche und gelegentlich Ungeziefer gemeldet, so dass die Sauberkeit nicht immer gewährleistet ist.

Ähnliche Gästebewertungen

10

Nichole

5. Dez. 2023

·

Aufenthalt für eine Nacht

Stayed only one night and thought it was very clean, quiet and the staff was excellent.

Stayed only one night and thought it was very clean, quiet and the staff was excellent.

2

Stephanie

6. Juli 2025

·

Aufenthalt für 3 Nächte

Fire department was there when I arrived because the fire alarm was activated. At 5:00 am it was activated again. Everyone was woken up for another false alarm. I changed hotels! And NOT clean!

Fire department was there when I arrived because the fire alarm was activated. At 5:00 am it was activated again. Everyone was woken up for another false alarm. I changed hotels! And NOT clean!

10

Sondra

27. Nov. 2023

·

Aufenthalt für 2 Nächte

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!

4

Rosalind

14. Mai 2025

·

Aufenthalt für eine Nacht

When I got to my room it had sh**t particles in the toilet,hair in the tub and room carpet was not vacuum! The service was pleasant and nice.

When I got to my room it had sh**t particles in the toilet,hair in the tub and room carpet was not vacuum! The service was pleasant and nice.

4

JOHN

16. Juli 2024

·

Aufenthalt für eine Nacht

Bugs in bathroom, room is in need of refresh

Bugs in bathroom, room is in need of refresh

10

Michael

14. Okt. 2024

·

Aufenthalt für 4 Nächte

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

10

Gina

21. Juli 2024

·

Aufenthalt für 2 Nächte

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit

2

Brenda

27. Aug. 2023

·

Aufenthalt für eine Nacht

The Hotel looked nice from the outside. Inside was the problem. The beds were not comfortable. There was not a bottom sheet on the bed. We had the option to change rooms. I decided to stay in the room. After traveling changing rooms was not in our plans. We got sheets from an employee and put it on the bed ourselves. I hadn't noticed the bathroom problems until the next morning. The bathroom ceiling had water stains. Mold on the walls. There was a storm at night. When I went to the bathroom the next morning there was water on the floor.

The Hotel looked nice from the outside. Inside was the problem. The beds were not comfortable. There was not a bottom sheet on the bed. We had the option to change rooms. I decided to stay in the room. After traveling changing rooms was not in our plans. We got sheets from an employee and put it on the bed ourselves. I hadn't noticed the bathroom problems until the next morning. The bathroom ceiling had water stains. Mold on the walls. There was a storm at night. When I went to the bathroom the next morning there was water on the floor.

10

Angela

8. Nov. 2024

·

Aufenthalt für eine Nacht

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

6

Julie

13. Mai 2024

·

Aufenthalt für 4 Nächte

The staff was friendly. The room was very quiet and we slept well. But, the bathtub looked dirty and there was no hot water. The channel selection on the TV was very limited.

The staff was friendly. The room was very quiet and we slept well. But, the bathtub looked dirty and there was no hot water. The channel selection on the TV was very limited.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Betten sind oft bequem und viele fanden die Zimmer ruhig. Die Zimmerausstattung variiert jedoch, mit Berichten über defekte Temperaturregelung oder heißes Wasser, Gerüche, störendes Alarmlicht, eingeschränktes Fernsehen oder langsames WLAN sowie einige schwerwiegende Wartungsprobleme wie unebene Böden oder klemmende Türen.

Ähnliche Gästebewertungen

6

Kyle

8. Okt. 2023

·

Aufenthalt für eine Nacht

The property has been remodeled but the door to our room stuck and had to be pushed open and pulled closed. In the middle of the ceiling of our room was a fire alarm that had a strobe light. The strobe flashed about every 20-30 seconds and was very disruptive to sleep. If this isn’t corrected I wouldn’t recommend staying here.

The property has been remodeled but the door to our room stuck and had to be pushed open and pulled closed. In the middle of the ceiling of our room was a fire alarm that had a strobe light. The strobe flashed about every 20-30 seconds and was very disruptive to sleep. If this isn’t corrected I wouldn’t recommend staying here.

4

Matthew H

8. Juni 2025

·

Aufenthalt für eine Nacht

I think I may have gotten catfished by the overall rating. The original and replacement rooms both smelled like sweat and musty body odor, and the shower didn’t work. I will say the staff were friendly and inviting though.

I think I may have gotten catfished by the overall rating. The original and replacement rooms both smelled like sweat and musty body odor, and the shower didn’t work. I will say the staff were friendly and inviting though.

6

Mike

21. Mai 2024

·

Aufenthalt für eine Nacht

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

The hotel was very clean. Comfortable beds. The breakfast was good. But our toilet was leaking on the floor every time we flushed. And we had no hot water. We had to take cold showers. When we checked out the receptionist said they did not have enough hot water capacity for a full hotel.

4

Troy

23. Sept. 2025

·

Aufenthalt für eine Nacht

The floor is sinking away in room 313. All the furniture is leaning as the floor slopes from both walls to the center of the room.

The floor is sinking away in room 313. All the furniture is leaning as the floor slopes from both walls to the center of the room.

4

Lita

28. Nov. 2025

·

Aufenthalt für eine Nacht

Room temperature. Thermostat in both rooms booked do not work. Set to 67 degrees made it feel like 90. Neither my aunt nor I slept more than an hour at a time with the constant need to get up and turn the heaters on (if it got cold while being off too long) or off (if left on too long making the rooms stifling hot) never again.

Room temperature. Thermostat in both rooms booked do not work. Set to 67 degrees made it feel like 90. Neither my aunt nor I slept more than an hour at a time with the constant need to get up and turn the heaters on (if it got cold while being off too long) or off (if left on too long making the rooms stifling hot) never again.

10

Paul

14. Sept. 2025

·

Aufenthalt für eine Nacht

Quiet

Quiet

8

Niki

12. März 2024

·

Aufenthalt für 2 Nächte

The pool was out of order and didnt know til after i already paid. Tv and channels are junk. The bed and pillows were great and comfy.

The pool was out of order and didnt know til after i already paid. Tv and channels are junk. The bed and pillows were great and comfy.

8

Paul

13. Apr. 2024

·

Aufenthalt für 2 Nächte

Nice place with very nice staff/manager. Wifi could be better.

Nice place with very nice staff/manager. Wifi could be better.

6

Steven

23. Aug. 2025

·

Aufenthalt für eine Nacht

My room was clean but had a musky/mildewy smell.

My room was clean but had a musky/mildewy smell.

10

Hailey

22. Sept. 2025

·

Aufenthalt für 2 Nächte

Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.

Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Die Mitarbeiter werden durchweg als freundlich, hilfsbereit und ehrlich beschrieben. Eine Minderheit hatte Kommunikations- oder Abrechnungsprobleme und wünschte sich eine klarere Vorabinformation über geschlossene Einrichtungen.

Ähnliche Gästebewertungen

10

Tasha

11. Mai 2025

·

Aufenthalt für eine Nacht

Staff was amazing

Staff was amazing

10

Nichole

5. Dez. 2023

·

Aufenthalt für eine Nacht

Stayed only one night and thought it was very clean, quiet and the staff was excellent.

Stayed only one night and thought it was very clean, quiet and the staff was excellent.

10

Tara

9. Apr. 2024

·

Aufenthalt für eine Nacht

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

We had a night here before solar eclipse and the place was packed. Staff kept everything running smoothly (especially Celeste, Megan and Rose) who welcomed everyone. Had a few glitches with the internet (probably too many users) but the rehabbed property was good, beds were new and wonderful. Pool is under construction. Property looks a little plain from the outside, but the inside is good and fresh.

10

Hope

6. Nov. 2025

·

Aufenthalt für 3 Nächte

Clean room, great staff, great breakfast

Clean room, great staff, great breakfast

4

Suzzanne

16. Sept. 2024

·

Aufenthalt für 2 Nächte

I would rather share what was wrong. 1. charged for my esa dog, wouldnt even look at my paperwork. was told at checkin it would be $40 a $50 deposit for incidentals put on my card and that i would get my $50 back at check out at check out i was charged $40 per night. giving me a refund of $10. get down the road only to see i was in fact charged $90 at check in and another $83 at checkout supposedly the $97 will go back on my card. we will see. 2. on day 2 i go back to the room only for the ac to not work. i attempted to call the desk multiple times to no avail. the desk clerk was outside talking every time i would look out the window. i attempted to contact the property multiple times before arriving to check on pet policy regarding registered service animals, i never received no response. had i known it was going to cost me as much as it did i would have brought her crate and made other arrangements. then being told it was one price upon check in to find out it was a completely different price at check out is unacceptable.

I would rather share what was wrong. 1. charged for my esa dog, wouldnt even look at my paperwork. was told at checkin it would be $40 a $50 deposit for incidentals put on my card and that i would get my $50 back at check out at check out i was charged $40 per night. giving me a refund of $10. get down the road only to see i was in fact charged $90 at check in and another $83 at checkout supposedly the $97 will go back on my card. we will see. 2. on day 2 i go back to the room only for the ac to not work. i attempted to call the desk multiple times to no avail. the desk clerk was outside talking every time i would look out the window. i attempted to contact the property multiple times before arriving to check on pet policy regarding registered service animals, i never received no response. had i known it was going to cost me as much as it did i would have brought her crate and made other arrangements. then being told it was one price upon check in to find out it was a completely different price at check out is unacceptable.

10

Gina

21. Juli 2024

·

Aufenthalt für 2 Nächte

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit

10

Ted

10. Okt. 2024

·

Aufenthalt für eine Nacht

Honest people there, i forgot to get the $50 deposit when i left and the called me and mailed it to me

Honest people there, i forgot to get the $50 deposit when i left and the called me and mailed it to me

2

Isiah

12. März 2024

·

Aufenthalt für 2 Nächte

I didn’t even stay there because the place was trash and y’all still took my money the guy at the desk I asked if the pool worked 5 times before I paid and then as soon as I paid he said it doesn’t work then I paid for two beds and he tried giving me a room with only one bed I just want my money back

I didn’t even stay there because the place was trash and y’all still took my money the guy at the desk I asked if the pool worked 5 times before I paid and then as soon as I paid he said it doesn’t work then I paid for two beds and he tried giving me a room with only one bed I just want my money back

2

Brian

27. Sept. 2023

·

Aufenthalt für eine Nacht

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

10

Angela

8. Nov. 2024

·

Aufenthalt für eine Nacht

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Praktisch gelegen in der Nähe der Eastern Illinois University und in der Nähe von Restaurants und Geschäften; mehrere Gäste schätzten die ruhige, abgelegene Lage. Einige fanden das Hotel schwer zu finden oder sagten, dass die angegebene Adresse irreführend sei.

Ähnliche Gästebewertungen

10

Pat & Dan

25. Mai 2024

·

Aufenthalt für eine Nacht

Location and friendly staff

Location and friendly staff

10

Jennifer

24. Mai 2025

·

Aufenthalt für 2 Nächte

This is our 2nd year in a row staying here. It’s clean close to Eastern Illinois University. We will be back next year.

This is our 2nd year in a row staying here. It’s clean close to Eastern Illinois University. We will be back next year.

4

Kelly

6. Aug. 2024

·

Aufenthalt für eine Nacht

Facility was clean the breakfast bar nice. The AC in Rm 200 did not get cool enough. The address to the hotel on Broadway St takes you to an empty lot- not fun late at night. The $50 deposit process should have been automatically applied when I presigned for the rm, especially since the presign process was supposed to speed up check-in process. Front desk staff did not speak clearly and did not smile once at check-in or in the morning at checkout, although he did say Good morning which I appreciated.

Facility was clean the breakfast bar nice. The AC in Rm 200 did not get cool enough. The address to the hotel on Broadway St takes you to an empty lot- not fun late at night. The $50 deposit process should have been automatically applied when I presigned for the rm, especially since the presign process was supposed to speed up check-in process. Front desk staff did not speak clearly and did not smile once at check-in or in the morning at checkout, although he did say Good morning which I appreciated.

8

debbie

24. Sept. 2023

·

Aufenthalt für 2 Nächte

The Best Western- Heartland in Mattoon, IL is Very safe, clean, convenient Hotel close to restaurants and stores. Customer Service was helpful, knowledgeable and friendly.They offered and delivered a great hot breakfast. At the current time the pool was closed for repairs, which we would have used. We would definitely stay again.

The Best Western- Heartland in Mattoon, IL is Very safe, clean, convenient Hotel close to restaurants and stores. Customer Service was helpful, knowledgeable and friendly.They offered and delivered a great hot breakfast. At the current time the pool was closed for repairs, which we would have used. We would definitely stay again.

10

Sondra

27. Nov. 2023

·

Aufenthalt für 2 Nächte

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!

6

Aurimas

9. Apr. 2024

·

Aufenthalt für 2 Nächte

Great location and amenities, but not without issues. I know this is a pet friendly property, but our room should not smell like a wet dog. The towels are way too rough, and need to be replaced. One of the trolleys was falling apart. The pool has been out of order for months, that's unacceptable.

Great location and amenities, but not without issues. I know this is a pet friendly property, but our room should not smell like a wet dog. The towels are way too rough, and need to be replaced. One of the trolleys was falling apart. The pool has been out of order for months, that's unacceptable.

8

theresa

15. Sept. 2025

·

Aufenthalt für eine Nacht

Stopped for a quick overnight during a road trip.

Stopped for a quick overnight during a road trip.

8

Lydia

15. Aug. 2023

·

Aufenthalt für 3 Nächte

This hotel was once a Hampton Inn and i was a regular guest there when i came to town. They have improved it greatly. Clean comfortable and affordable.

This hotel was once a Hampton Inn and i was a regular guest there when i came to town. They have improved it greatly. Clean comfortable and affordable.

10

MARIE

19. Aug. 2023

·

Aufenthalt für 2 Nächte

The location and friendly workers. Awesome breakfast a great selection

The location and friendly workers. Awesome breakfast a great selection

2

Brian

27. Sept. 2023

·

Aufenthalt für eine Nacht

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

First, the location was hard to find. Secondly, my room was ok however very limited choices in TV channels. A fire alarm went off at 10 p.m. Apparently it was due to the steam coming from the shower that I just took. The elevator was broken. When I pressed the 2nd floor button it took me to the 3rd floor 3 times. Then I walked down a flight of steps to my room. Very inconvenience. Breakfast had limited options. Also, the rooms aren't quiet from other rooms. When I explained all my issues with the front desk in the morning, I was offered a free bottle of water. I would have expected more compensation than that since I paid over $120 for basically 14 hrs.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Das warme Frühstück wird durchweg für seine Qualität und Auswahl gelobt. Einige stellten kleinere Nachteile fest, wie z. B. zeitweise begrenzte Auswahl oder Schwierigkeiten beim Erwärmen bestimmter Speisen.

Ähnliche Gästebewertungen

8

Robert W

15. Sept. 2023

·

Aufenthalt für eine Nacht

Nice facility with good breakfast

Nice facility with good breakfast

10

Flor

25. März 2024

·

Aufenthalt für 2 Nächte

Excellent hotel with great customer service. It was clean and nice. Breakfast was good too.

Excellent hotel with great customer service. It was clean and nice. Breakfast was good too.

10

Hope

6. Nov. 2025

·

Aufenthalt für 3 Nächte

Clean room, great staff, great breakfast

Clean room, great staff, great breakfast

6

Beverly

24. Aug. 2024

·

Aufenthalt für eine Nacht

Breakfast had a good variety except no microwave to heat cold, hard cinnamon roll. Towels were thin and rough. Like sandpaper!

Breakfast had a good variety except no microwave to heat cold, hard cinnamon roll. Towels were thin and rough. Like sandpaper!

8

debbie

24. Sept. 2023

·

Aufenthalt für 2 Nächte

The Best Western- Heartland in Mattoon, IL is Very safe, clean, convenient Hotel close to restaurants and stores. Customer Service was helpful, knowledgeable and friendly.They offered and delivered a great hot breakfast. At the current time the pool was closed for repairs, which we would have used. We would definitely stay again.

The Best Western- Heartland in Mattoon, IL is Very safe, clean, convenient Hotel close to restaurants and stores. Customer Service was helpful, knowledgeable and friendly.They offered and delivered a great hot breakfast. At the current time the pool was closed for repairs, which we would have used. We would definitely stay again.

10

Ruby

10. März 2024

·

Aufenthalt für 2 Nächte

The staff was amazing The breakfast was the best out of all the hotels we have stayed It was fresh the eggs was hot and not runny scrambled eggs bacon was burnt the sausage gravy was wonderful I could keep going on and on this is the one you would definitely want to stay at

The staff was amazing The breakfast was the best out of all the hotels we have stayed It was fresh the eggs was hot and not runny scrambled eggs bacon was burnt the sausage gravy was wonderful I could keep going on and on this is the one you would definitely want to stay at

10

Michael

14. Okt. 2024

·

Aufenthalt für 4 Nächte

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.

10

MARIE

19. Aug. 2023

·

Aufenthalt für 2 Nächte

The location and friendly workers. Awesome breakfast a great selection

The location and friendly workers. Awesome breakfast a great selection

10

Hailey

22. Sept. 2025

·

Aufenthalt für 2 Nächte

Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.

Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.

10

Angela

8. Nov. 2024

·

Aufenthalt für eine Nacht

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

10

Victoria

15. Sept. 2026

·

Aufenthalt für 3 Nächte

We had such a great experience during my stay! Paige at the front desk was absolutely amazing and incredibly helpful. She made sure everything went smoothly and went above and beyond to make our stay comfortable and enjoyable. Her customer service really stood out, and she made the whole experience feel easy and stress-free. I would 10/10 recommend this hotel to anyone looking for a great stay and staff who actually care about making sure everything is taken care of. Paige definitely made our experience even better! ⭐️⭐️⭐️⭐️⭐️

We had such a great experience during my stay! Paige at the front desk was absolutely amazing and incredibly helpful. She made sure everything went smoothly and went above and beyond to make our stay comfortable and enjoyable. Her customer service really stood out, and she made the whole experience feel easy and stress-free. I would 10/10 recommend this hotel to anyone looking for a great stay and staff who actually care about making sure everything is taken care of. Paige definitely made our experience even better! ⭐️⭐️⭐️⭐️⭐️

10

Eulalia

13. Sept. 2026

·

Aufenthalt für eine Nacht

Quick check in with a pleasant desk clerk. Spotless room and comfortable beds.

Quick check in with a pleasant desk clerk. Spotless room and comfortable beds.

10

Charles

11. Sept. 2026

·

Aufenthalt für 3 Nächte

The leadership and staff at this BW are phenomenal! Highly recommend.

The leadership and staff at this BW are phenomenal! Highly recommend.

10

Jacob

7. Sept. 2026

·

Aufenthalt für eine Nacht

No problems with anything. Clean rooms

No problems with anything. Clean rooms

10

LYNN

6. Sept. 2026

·

Aufenthalt für 2 Nächte

We travel frequently, and this was the finest hotel experience for us in many years!! Our room was spacious and very clean. The breakfast had many hot and cold options. It was delicious! Also, the hotel is very close to shopping and dining options. In addition to those positive comments, I must add our appreciation for the warm, friendly, and helpful staff. Jackie, the owner, was very pleasant and welcoming. She is a delightful lady! Her associate, Paige, assisted us in several ways and was so kind to assist me with several matters after check-in. She was also so cheerful!

We travel frequently, and this was the finest hotel experience for us in many years!! Our room was spacious and very clean. The breakfast had many hot and cold options. It was delicious! Also, the hotel is very close to shopping and dining options. In addition to those positive comments, I must add our appreciation for the warm, friendly, and helpful staff. Jackie, the owner, was very pleasant and welcoming. She is a delightful lady! Her associate, Paige, assisted us in several ways and was so kind to assist me with several matters after check-in. She was also so cheerful!

Richtlinien der Unterkunft

Hinweise zum Check-in

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 01:00

Bis 11:00

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Die KI antwortet sofort, auf Basis der Hotelinformationen.

Preise für kommende Reisedaten

Oktober 2026

November 2026

Günstiger

Teurer

Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
Bargeldlose Transaktionen sind verfügbar
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher ausgestattet
Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.

Kinder können im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
Kontaktloser Check-in und kontaktloser Check-out sind verfügbar.
In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).

Weitere Informationen zu den Datenschutzrichtlinien von Best Western findest du unter https://www.bestwestern.com/privacy.

Gebühr für Haustiere: 40 USD pro Unterkunft, pro Nacht
Assistenztiere sind von den Gebühren ausgenommen
Früher Check-in gegen Gebühr möglich (je nach Verfügbarkeit)
Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.