Quality Inn & Suites Bryan-College Station

AWESOME!!! The staff was truly AMAZING😭🎉

The room was fine, but there was a funky smell in the hallway. The pool was Greenland closed, the business office was closed, the breakfast was sparse, and the elevator makes popping rattling noises like it’s going to die any minute. The check-in staff was fine, but the day staff was rude and unhelpful. We come to College Station and Bryan often, but will not be staying here again.

The staff was friendly and helpful. He responded quickly when we couldn't get the TV to work, and had it going in no time. The room was clean and the beds were very comfortable. We didn't have time to eat breakfast either morning, but it smelled great.

So I found this property on Hotels.com. It started okay and normally I shoot for hotels with 9 stars and up but there were hardly any hotels with a reasonable rate for one night, we just needed to sleep comfortably after my daughters games in a tournament. 1st issue was they have “A” washer and dryer but no detergent or quarters available to use it so you have to go to the store. But nevertheless we went and got what we needed. 2nd issue was after we get done washing her uniforms we lay down for bed because we needed to get up at 8:00am and it is 12:00 am, when we start hearing running, jumping, and thumping above us. I call downstairs on my cell because the room phone did not work and inform the lady at the front desk and she says she will take care of it. Well it continued and I called back and still nothing was done because I finally just cut the tv on to drown the noise as much as possible. It began again at 5:30 am the next morning. 3rd issue was the room was extra hot. The air came on maybe 2 times during the night and it was on 68. 4th issue was since we were up we decided to check out early, in leaving the room roaches began to appear. So when I got to the desk I asked to be accommodated for the said issues and was told to call on Monday. I asked for my receipt and was told I could not get one since I booked with a 3rd party but I always book through Hotels.com and they always give me a receipt. I did get the receipt, FINALLY! So 0 out of 10, do NOT recommend!

When I arrived, we checked in went into our room, the tv sound was not working. Our bathroom had a whole in the wall that was covered up with paper like material. THIS HOTEL DOES NOT LOOK LIKE THE PICTURES!!