ASKA Holt

RAS

Première fois pour nous de faire un enregistrement de façon virtuelle … Si nous prenons le temps de bien lire les instructions et photos envoyées tout se fait de façon relativement facile… les serviettes ne sont pas changées quotidiennement mais c’est aussi la façon de faire de plusieurs hôtels. C’est plus écologique… Nous recommandons cet hôtel car bien située et il est facile de rejoindre une personne par courriel ou en passant par un panneau à gauche de la porte…

Manque d’informations pour l’arrivée Code # chambre.

I was struggling if I should give the place 3 or 4 stars but decided on 3. This is a self service hotel and I knew that before. The room and the property are good (rooms starting to show it's age when though its rather new) and stayed there before and it was really good. Between my stays one thing changed the communication. They have clearly outsourced the communication and communicating was a struggle. I did not receive my code so I needed to call and ended up in what felt like a random call center were I could barely hear the guy on the line. At first they did not want to send me the code via mail and only wanted to tell me through the phone.. dunno why but in the end I was told to call back once I was at the property but in the meantime they all of a sudden the guy I talked to could send me the code so I did not need to call again.

Remote staff was very helpful. Room was very clean. Parking was available on the street and behind property.