Name: Neptuno Hotel & SPA 4 Sup
Address: Sant Josep, 82, Calella, Catalonia, Spain, Calella, Barcelona, Spain
Rating: 8.87

Guest reviews

8.9

Fabulous

Based on 124 verified reviews

Facilities

8.8

Cleanliness

8.4

Service

8.8

10

James

1 Oct 2025

·

Stayed 8 nights

N/A

2

Demetria

29 Jun 2025

·

Stayed 2 nights

Overall, my stay was fine and I appreciated the location and price. However, I did want to share some feedback regarding my experience. Unfortunately, the air conditioning in my room was not working, and the only offered solution was to switch rooms at 2 AM, which was far from ideal. I brought my his issue to their attention at 8 PM. I ended up not switching due to me leaving in the AM. However, there was no mention of compensation for the inconvenience, and I ended up trying to sleep in the heat the room was 29°C (84°F) with the door open, only to be woken repeatedly by the squeaky door hinge and other guests walking by. Frankly, the room should not have been offered to guests until the air conditioning is properly fixed. Additionally, the shower area was not properly cleaned. There was visible grime and nearly an inch of dust on the soap containers, which was disappointing. While I understand this is a budget-friendly option, basic cleanliness and a functioning room temperature are minimum expectations. I hope you’ll consider addressing these issues and I would appreciate some form of reimbursement for the uncomfortable night.

8

WEINA

2 May 2025

·

Stayed 5 nights

Jacuzzi not well maintained and also not good at sound proofing

8

Gulam

25 Aug 2024

·

Stayed 2 nights

Nice small hotel. Evening meal was perfect. Food made freshly. The salmon was really good.

10

Stian

5 Aug 2024

·

Stayed 8 nights

Friendly and helpful staff at the hotel

Sant Josep, 82, Calella, Catalonia, Spain

Location

Located in Calella, Neptuno Hotel & SPA is near the beach, a 3-minute walk from Museum of Tourism and 11 minutes by foot from Calella Beach. This spa hotel is 1.3 mi (2.1 km) from Calella Lighthouse and 2.8 mi (4.5 km) from Pineda de Mar Beach.

Dalmau Park(0.1 Miles)

Dalmau Park Air-Raid Shelter Museum(0.1 Miles)

Museum of Tourism(0.2 Miles)

St. Jaume Hospital(0.3 Miles)

Calella Municipal Museum(0.3 Miles)

Calella Beach(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, self-parking is available on-site for a fee of EUR 20 per night.

A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 15 for adults and EUR 10.50 for children.

Yes, pets are allowed with a maximum fee of EUR 15 per pet, per night. A pet deposit of EUR 50 per stay is also required. Service animals are exempt from fees.

Check-in is from 2:00 PM until 11:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, airport shuttle services are available for a fee of EUR 150 per vehicle (one-way, maximum occupancy 6). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

The property has limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities. However, specific details regarding accessible rooms and bathrooms should be confirmed with the property prior to arrival.

The property is located in Calella, just a 3-minute walk from the Museum of Tourism and 11 minutes by foot from Calella Beach. It is also 1.3 miles from Calella Lighthouse and 2.8 miles from Pineda de Mar Beach.

Yes, the property features 3 outdoor swimming pools. The pools are operational seasonally, and specific operational hours should be confirmed with the property.

Children are welcome at the property. The minimum age for children to stay for free is not specified, so it is recommended to confirm with the property prior to booking.

The property does not specify the availability of extra beds or cribs. It is advisable to contact the property directly to inquire about options for additional guests and any associated costs.

Neptuno Hotel & SPA 4 Sup

Amenities

Property description