Best Western Atlanta Cumberland Galleria Hotel

Great! Convenient property that offer breakfast and substantial parking

Terrible unclean room had to get us new room plus booked a king and they had to give us queen bc they didn’t have any kings available even tho I booked that way

It was a ok place to stay the only major problem was that our entire floor smelt of weed made it hard to sleep

Front desk woman lied and said our room had to be cleaned and told us to return in an hour. When we returned, she told us the room hadn’t been cleaned and there was nothing available. It was 11pm and we had nowhere to go. Everywhere was booked. We were in town from Louisiana. Don’t book this wretched hotel. It looks nothing like the photos online. The employees have bad attitudes, also. Some people shouldn’t be in positions of customer service.

Room did not get cleaned while I was gone like most hotels. The staff was very helpful and very nice. Hotel smelled like weed the whole time. Also, may as well not advertise a fitness center. Seen more exercise equipment at a GoodWill. Breakfast was pretty decent for a hotel.